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Default electric garage shutter gubbed

OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?
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Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


What's the install warranty like on this puppy ?

That's part of the garage door experience, is getting
the twit back who installed it, to fix it right.

The thing has sensors. Like sensing when the motor is
drawing too much current, then reversing the direction
of motion to relieve the pressure. That's so if someone
gets stuck or pinned by the device, it automatically
does the right thing.

Paul
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On 16/07/2020 12:08, Paul wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two
inches then went back down...is this a common fault ?


What's the install warranty like on this puppy ?

That's part of the garage door experience, is getting
the twit back who installed it, to fix it right.

The thing has sensors. Like sensing when the motor is
drawing too much current, then reversing the direction
of motion to relieve the pressure. That's so if someone
gets stuck or pinned by the device, it automatically
does the right thing.

Â*Â* Paul

phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....
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Jim GM4DHJ ... laid this down on his screen :
phoned him and he is coming out soon...no idea about warranty but knowing my
luck I will be one day over it.....I can understand it reversing when it is
coming down but going up ? .....


Sounds like it is finding an obstruction or tightness, or if not - it
is simply has the current sensor set too sensitive.

Is that door your only way in?
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On 16/07/2020 13:01, Harry Bloomfield wrote:
Jim GM4DHJ ... laid this down on his screen :
phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....


Sounds like it is finding an obstruction or tightness, or if not - it is
simply has the current sensor set too sensitive.

Is that door your only way in?

no I put in a SCFD to the utility room years ago ........thank god
because the box with the winder is on the outside


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Jim GM4DHJ ... wrote:
On 16/07/2020 12:08, Paul wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two
inches then went back down...is this a common fault ?


What's the install warranty like on this puppy ?

That's part of the garage door experience, is getting
the twit back who installed it, to fix it right.

The thing has sensors. Like sensing when the motor is
drawing too much current, then reversing the direction
of motion to relieve the pressure. That's so if someone
gets stuck or pinned by the device, it automatically
does the right thing.

Paul

phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....


The wording here isn't too concerned with direction.

https://support.chamberlaingroup.com...-1484145517136

And apparently, the "thing" that's doing that to your door,
is adjustable. The sensitivity can be adjusted.

Paul
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In article ,
Jim GM4DHJ ... wrote:
On 16/07/2020 12:08, Paul wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two
inches then went back down...is this a common fault ?


What's the install warranty like on this puppy ?

That's part of the garage door experience, is getting
the twit back who installed it, to fix it right.

The thing has sensors. Like sensing when the motor is
drawing too much current, then reversing the direction
of motion to relieve the pressure. That's so if someone
gets stuck or pinned by the device, it automatically
does the right thing.

Paul

phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....


check that there's nothing in the track.

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On 16/7/20 10:07 pm, Jim GM4DHJ ... wrote:
On 16/07/2020 13:01, Harry Bloomfield wrote:
Jim GM4DHJ ... laid this down on his screen :
phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....


Sounds like it is finding an obstruction or tightness, or if not - it
is simply has the current sensor set too sensitive.

Is that door your only way in?

no I put in a SCFD to the utility room years ago ........thank god
because the box with the winder is on the outside

Where the burglars can get at it?

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"Jim GM4DHJ ..." wrote in news:rep9ja$8qq$1
@dont-email.me:

OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


The wisdom is never to automate a garage door that is not running perfectly
smoothly and is well balanced.
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check that there's nothing in the track.


Maybe a bit of lubrication is needed.


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On 16/07/2020 13:44, F Murtz wrote:
On 16/7/20 10:07 pm, Jim GM4DHJ ... wrote:
On 16/07/2020 13:01, Harry Bloomfield wrote:
Jim GM4DHJ ... laid this down on his screen :
phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....

Sounds like it is finding an obstruction or tightness, or if not - it
is simply has the current sensor set too sensitive.

Is that door your only way in?

no I put in a SCFD to the utility room years ago ........thank god
because the box with the winder is on the outside

Where the burglars can get at it?

yes indeed but I needed an exre nine inches to get the Mustang in so it
went on the outside
.....

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On 16/07/2020 13:29, Paul wrote:
Jim GM4DHJ ... wrote:
On 16/07/2020 12:08, Paul wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two
inches then went back down...is this a common fault ?

What's the install warranty like on this puppy ?

That's part of the garage door experience, is getting
the twit back who installed it, to fix it right.

The thing has sensors. Like sensing when the motor is
drawing too much current, then reversing the direction
of motion to relieve the pressure. That's so if someone
gets stuck or pinned by the device, it automatically
does the right thing.

Â*Â*Â* Paul

phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....


The wording here isn't too concerned with direction.

https://support.chamberlaingroup.com...-1484145517136


And apparently, the "thing" that's doing that to your door,
is adjustable. The sensitivity can be adjusted.

Â*Â* Paul

thanks for that

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On 16/07/2020 13:32, charles wrote:
In article ,
Jim GM4DHJ ... wrote:
On 16/07/2020 12:08, Paul wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two
inches then went back down...is this a common fault ?

What's the install warranty like on this puppy ?

That's part of the garage door experience, is getting
the twit back who installed it, to fix it right.

The thing has sensors. Like sensing when the motor is
drawing too much current, then reversing the direction
of motion to relieve the pressure. That's so if someone
gets stuck or pinned by the device, it automatically
does the right thing.

Paul

phoned him and he is coming out soon...no idea about warranty but
knowing my luck I will be one day over it.....I can understand it
reversing when it is coming down but going up ? .....


check that there's nothing in the track.

will do

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On 16/07/2020 16:19, JohnP wrote:
check that there's nothing in the track.


Maybe a bit of lubrication is needed.

I was told to wd40 the tracks now and again which I do ....

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On 16/07/2020 16:18, JohnP wrote:
"Jim GM4DHJ ..." wrote in news:rep9ja$8qq$1
@dont-email.me:

OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


The wisdom is never to automate a garage door that is not running perfectly
smoothly and is well balanced.

the whole thing was new and this is the first time it has happened in a
year....

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In article ,
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


Seen on TV consumer progs that the common ones (Crocodile?) are rubbish.
;-)

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On 16/07/2020 17:57, Jim GM4DHJ ... wrote:
On 16/07/2020 16:19, JohnP wrote:
check that there's nothing in the track.


Maybe a bit of lubrication is needed.

I was told to wd40 the tracks now and again which I do ....


WD40 is junk. Buy a can of spray grease from a motor
factor.
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On 16/07/2020 17:58, Jim GM4DHJ ... wrote:
On 16/07/2020 16:18, JohnP wrote:
"Jim GM4DHJ ..." wrote in news:rep9ja$8qq$1
@dont-email.me:

OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


The wisdom is never to automate a garage door that is not running
perfectly
smoothly and is well balanced.

the whole thing was new and this is the first time it has happened in a
year....


Lockdown ?. 30 degrees centigrade in Glasgow ? ...
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After serious thinking Dave Plowman (News) wrote :
Seen on TV consumer progs that the common ones (Crocodile?) are rubbish.
;-)


The Crocodile doors are just a standard roller door, sold by many other
suppliers. Difference is, they charge a premium for supply and fit. The
door they supply is exactly the same has my door, which I sourced
direct from the factory and fitted myself - bet I paid one third the
cost of Crocodile's door.
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Andrew laid this down on his screen :
WD40 is junk. Buy a can of spray grease from a motor
factor.


WD40 is absolutely fine for this job, grease will attract dirt and
grit.


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On 16/07/2020 19:06, Andrew wrote:
On 16/07/2020 17:57, Jim GM4DHJ ... wrote:
On 16/07/2020 16:19, JohnP wrote:
check that there's nothing in the track.


Maybe a bit of lubrication is needed.

I was told to wd40 the tracks now and again which I do ....


WD40 is junk. Buy a can of spray grease from a motor
factor.

got plenty of that.....

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On 16/07/2020 19:12, Harry Bloomfield wrote:
Andrew laid this down on his screen :
WD40 is junk. Buy a can of spray grease from a motor
factor.


WD40 is absolutely fine for this job, grease will attract dirt and grit.

thought that

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On 16/07/2020 19:07, Andrew wrote:
On 16/07/2020 17:58, Jim GM4DHJ ... wrote:
On 16/07/2020 16:18, JohnP wrote:
"Jim GM4DHJ ..." wrote in news:rep9ja$8qq$1
@dont-email.me:

OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?

The wisdom is never to automate a garage door that is not running
perfectly
smoothly and is well balanced.

the whole thing was new and this is the first time it has happened in
a year....


Lockdown ?. 30 degrees centigrade in Glasgow ? ...

what ?

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On 16/07/2020 18:35, Dave Plowman (News) wrote:
In article ,
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


Seen on TV consumer progs that the common ones (Crocodile?) are rubbish.
;-)

mine isn't

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On 16/07/2020 19:11, Harry Bloomfield wrote:
After serious thinking Dave Plowman (News) wrote :
Seen on TV consumer progs that the common ones (Crocodile?) are rubbish.
;-)


The Crocodile doors are just a standard roller door, sold by many other
suppliers. Difference is, they charge a premium for supply and fit. The
door they supply is exactly the same has my door, which I sourced direct
from the factory and fitted myself - bet I paid one third the cost of
Crocodile's door.

but what is the looks like a slide lock half way up in the tv adverts...

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Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


Have you checked the tracks are clean ? A spray with some lubricant may not
be a bad idea. I assume it wasnt used much during the lockdown, it may
well have gummed up. A bit of lube and a few manual open / close cycles may
help.

(I assume you have a handle to wind it open by hand.)

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On 16/07/2020 19:29, Brian Reay wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


Have you checked the tracks are clean ? A spray with some lubricant may not
be a bad idea. I assume it wasnt used much during the lockdown, it may
well have gummed up. A bit of lube and a few manual open / close cycles may
help.


no I took the mustang up and down the car park out front every other
day'''''

(I assume you have a handle to wind it open by hand.)


it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I took
the car out put the door back down thinking I could cancel the
man...came back wouldn't go up on the remote......went inside gave the
door a rattle and pushed the button on the unit it went up ...seems to
be some kind of intermitant so not cancelling the man...and it's not a
faulty rmote either...

I'll go and do a video right now.....probably work ok if I do

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Jim GM4DHJ ... formulated the question :
but what is the looks like a slide lock half way up in the tv adverts...


Mine doesn't have one, so I don't know what it is. My door has a sort
of series of nylon chain links, drive the chain over centre and it
forms the locking mechanism - try to lift the door and you would be
pushing against the over centre 'chain'.

The drive motor is a 24v ac tubular motor and gearbox, that includes
meachanical limit switches, for for going up, one for going doing and
they are very precise.

The control system includes a maximum run timer and a maximum current
sensor - this last is what your problem is, it is set too low.
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On 16/07/2020 19:36, Jim GM4DHJ ... wrote:
On 16/07/2020 19:29, Brian Reay wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


Have you checked the tracks are clean ? A spray with some lubricant
may not
be a bad idea. I assume it wasnt used much during the lockdown, it may
well have gummed up. A bit of lube and a few manual open / close
cycles may
help.


no I took the mustang up and down the car park out front every other
day'''''

(I assume you have a handle to wind it open by hand.)


it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I took
the car out put the door back down thinking I could cancel the
man...came back wouldn't go up on the remote......went inside gave the
door a rattle and pushed the button on the unit it went up ...seems to
be some kind of intermitant so not cancelling the man...and it's not a
faulty rmote either...

I'll go and do a video right now.....probably work ok if I do


https://www.youtube.com/watch?v=WbePThXXPyA
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It happens that Jim GM4DHJ ... formulated :
it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I took the
car out put the door back down thinking I could cancel the man...came back
wouldn't go up on the remote......went inside gave the door a rattle and
pushed the button on the unit it went up ...seems to be some kind of
intermitant so not cancelling the man...and it's not a faulty rmote
either...

I'll go and do a video right now.....probably work ok if I do


https://www.youtube.com/watch?v=WbePThXXPyA


Jim - It is pretty much the same as my door, except my door is inside
yours on the outside. Even the manual winder is on the same end of the
mechanism - the left looking at the roll and the motor is on the left.

My best guess is that it was sticking in the tracks, drawing too much
current, so the controller shut it down to prevent damage. The current
limit might be adjustable, maybe set too low - ask your guy when he
turns up.


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"Jim GM4DHJ ..." wrote in news:RP0QG.517460
:

On 16/07/2020 19:12, Harry Bloomfield wrote:
Andrew laid this down on his screen :
WD40 is junk. Buy a can of spray grease from a motor
factor.


WD40 is absolutely fine for this job, grease will attract dirt and grit.

thought that


Clean tracks and oil on the spring.

I have found that the rollers in the tracks start to skid and then get
flats on them. They would be better with rubber tires!

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Harry Bloomfield, Esq. wrote in
:

It happens that Jim GM4DHJ ... formulated :
it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I
took the car out put the door back down thinking I could cancel the
man...came back wouldn't go up on the remote......went inside gave
the door a rattle and pushed the button on the unit it went up
...seems to be some kind of intermitant so not cancelling the
man...and it's not a faulty rmote either...

I'll go and do a video right now.....probably work ok if I do


https://www.youtube.com/watch?v=WbePThXXPyA


Jim - It is pretty much the same as my door, except my door is inside
yours on the outside. Even the manual winder is on the same end of the
mechanism - the left looking at the roll and the motor is on the left.

My best guess is that it was sticking in the tracks, drawing too much
current, so the controller shut it down to prevent damage. The current
limit might be adjustable, maybe set too low - ask your guy when he
turns up.


But this could lead to the motor burning out. Check everthing mechanical
first. Not familiar with roller shutter - but presumably they have some
sort of spring counterbalance - is this set properly would be my second
question after checking the runners.

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JohnP formulated on Thursday :
Clean tracks and oil on the spring.


No springs involved at all.


I have found that the rollers in the tracks start to skid and then get
flats on them. They would be better with rubber tires!


There are no rollers in the tracks either. The ends of the alloy slats,
have a nylon block fixed to every second slat, which keeps the slats
centralised in the guide channel.
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Jim GM4DHJ ... wrote:
On 16/07/2020 19:36, Jim GM4DHJ ... wrote:
On 16/07/2020 19:29, Brian Reay wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two inches
then went back down...is this a common fault ?


Have you checked the tracks are clean ? A spray with some lubricant
may not
be a bad idea. I assume it wasnt used much during the lockdown, it may
well have gummed up. A bit of lube and a few manual open / close
cycles may
help.


no I took the mustang up and down the car park out front every other
day'''''

(I assume you have a handle to wind it open by hand.)


it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I took
the car out put the door back down thinking I could cancel the
man...came back wouldn't go up on the remote......went inside gave the
door a rattle and pushed the button on the unit it went up ...seems to
be some kind of intermitant so not cancelling the man...and it's not a
faulty rmote either...

I'll go and do a video right now.....probably work ok if I do


https://www.youtube.com/watch?v=WbePThXXPyA


You would have to compare the noise level, to what
it sounded like when it was new. I thought I could
hear something there that sounds loose, around the
part that does the winding. But maybe it was always
like that.

As for the choice of track lubricant, I'd see if I
could find the manufacturer manuals and docs, for
suggestions.

The track itself probably needs to be "cleaned"
rather than "lubricated". There could be sand in the
track for example.

The little wheels it glides on, could be grease-packed.
Spraying WD40 on those little wheels, the WD40 is a
"lube robber" and it can help remove manufacturer
grease from where it's needed. That's why I don't
spray WD40 around like a room freshener here. It
can do more damage than good, depending on what
you point it at.

Paul
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Harry Bloomfield, Esq. wrote in
:

JohnP formulated on Thursday :
Clean tracks and oil on the spring.


No springs involved at all.


I have found that the rollers in the tracks start to skid and then

get
flats on them. They would be better with rubber tires!


There are no rollers in the tracks either. The ends of the alloy

slats,
have a nylon block fixed to every second slat, which keeps the slats
centralised in the guide channel.


I hadne;t appreciated it was a shutter door.


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Our roller garage door misbehaved recently closing fully and then partially opening up by a few inches. Turned out it was a feature of the sensor that detects when it is fully closed. The sensor is a small battery operated circuit that is linked to a pressure sensor in the rubber seal on the bottom edge of the door and communicates with the main control unit by radio. When the batteries start to fail the behaviour mentioned in the opening sentence happens, changed the batteries and all is normal again.

Mind you getting the batteries was one issue and their price eye watering.

https://www.amazon.co.uk/EEMB-ER1450.../dp/B074QMH2DZ

Richard
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On 16/07/2020 22:14, Harry Bloomfield wrote:
It happens that Jim GM4DHJ ... formulated :
it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I
took the car out put the door back down thinking I could cancel the
man...came back wouldn't go up on the remote......went inside gave
the door a rattle and pushed the button on the unit it went up
...seems to be some kind of intermitant so not cancelling the
man...and it's not a faulty rmote either...

I'll go and do a video right now.....probably work ok if I do


https://www.youtube.com/watch?v=WbePThXXPyA


Jim - It is pretty much the same as my door, except my door is inside
yours on the outside. Even the manual winder is on the same end of the
mechanism - the left looking at the roll and the motor is on the left.

My best guess is that it was sticking in the tracks, drawing too much
current, so the controller shut it down to prevent damage. The current
limit might be adjustable, maybe set too low - ask your guy when he
turns up.

funny thing is when it is going up last night I hung on the door and
stop it moving but when I let go it started again..shirley the sensors
would have dealt with that if they were working ?..just going out to
test it again this morning and will video it again .....
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On 16/07/2020 22:46, Paul wrote:
Jim GM4DHJ ... wrote:
On 16/07/2020 19:36, Jim GM4DHJ ... wrote:
On 16/07/2020 19:29, Brian Reay wrote:
Jim GM4DHJ ... wrote:
OK who was the smart arse who said electric garage shutters were
great...after about a year mine has broken down....went up about two
feet then reversed and shut.....tried it again went up about two
inches
then went back down...is this a common fault ?


Have you checked the tracks are clean ? A spray with some lubricant
may not
be a bad idea. I assume it wasnt used much during the lockdown, it may
well have gummed up. A bit of lube and a few manual open / close
cycles may
help.

no I took the mustang up and down the car park out front every other
day'''''

(I assume you have a handle to wind it open by hand.)

it's on the outside....

just went out and sprayed the tracks with wd40 and it opened so I
took the car out put the door back down thinking I could cancel the
man...came back wouldn't go up on the remote......went inside gave
the door a rattle and pushed the button on the unit it went up
...seems to be some kind of intermitant so not cancelling the
man...and it's not a faulty rmote either...

I'll go and do a video right now.....probably work ok if I do


https://www.youtube.com/watch?v=WbePThXXPyA


You would have to compare the noise level, to what
it sounded like when it was new.



the same


I thought I could
hear something there that sounds loose, around the
part that does the winding. But maybe it was always
like that.

As for the choice of track lubricant, I'd see if I
could find the manufacturer manuals and docs, for
suggestions.

The track itself probably needs to be "cleaned"
rather than "lubricated". There could be sand in the
track for example.

The little wheels it glides on, could be grease-packed.
Spraying WD40 on those little wheels, the WD40 is a
"lube robber" and it can help remove manufacturer
grease from where it's needed. That's why I don't
spray WD40 around like a room freshener here.



I use wd40 as aftershave I use so much of it ....

It
can do more damage than good, depending on what
you point it at.

Â*Â* Paul


I know but sometimes it is better than nothing...

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On 16/07/2020 22:45, Harry Bloomfield wrote:
JohnP formulated on Thursday :
Clean tracks and oil on the spring.


No springs involved at all.


I have found that the rollers in the tracks start to skid and then get
flats on them. They would be better with rubber tires!


There are no rollers in the tracks either. The ends of the alloy slats,
have a nylon block fixed to every second slat, which keeps the slats
centralised in the guide channel.

very true
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On 16/07/2020 23:48, JohnP wrote:
Harry Bloomfield, Esq. wrote in
:

JohnP formulated on Thursday :
Clean tracks and oil on the spring.


No springs involved at all.


I have found that the rollers in the tracks start to skid and then

get
flats on them. They would be better with rubber tires!


There are no rollers in the tracks either. The ends of the alloy

slats,
have a nylon block fixed to every second slat, which keeps the slats
centralised in the guide channel.


I hadn't appreciated it was a shutter door.

oh dear
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