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#1
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10 year warranty
Just looking for some electric heaters for a 2 bed house and saw Dimplex
did a 10 year warranty. Here are the terms and conditions of the 10 year warranty Open all Competition Terms and Conditions Opti-myst research competition Terms & Conditions Feedback survey win a £100 M&S voucher Colour of the Month Social Media Competition Win a £50 Next gift card! Quantum Warranty Terms and conditions for free extra 8 year Quantum off peak space heater warranty offer. Your product comes with a 2 year standard parts and labour guarantee. An additional 3 years parts and labour guarantee for the complete appliance is given (on completion and acceptance of registration) provided that: a. Product purchased and installed in Great Britain. b. You complete all registration details. Completed registration form available at www.dimplex.co.uk/quantum-10-year-warranty. Should your product fail within this period, contact Dimplex. We guarantee within this 5 year period (2 + 3 years) to repair your product. For registered products, after the first 5 years has elapsed we automatically guarantee the product (with exclusions) for a further 5 years. Exclusions what is not covered for the final 5 years of guarantee period: Heating elements, electronics, electromechanical devices and ancillary electrical components including fan and airmixing device. Failure due to product used in an industrial application Failure due to product not maintained in accordance with instructions Failure due to damage to product, accidental or wilful, or caused by faulty installation. Paint discolouration Call out charges where the faults are excluded from the guarantee Only appointed or nominated engineers to carry out the repair. Claims for repairs by others will not be paid. If the product is replaced the guarantee period is not extended beyond the original period of 2 + 8 years. Does not affect your statutory rights. Dimplex reserve the right to withdraw this extended warranty offer at any time. GDC Group Ltd (the holding company for the Dimplex brand) will use your answers to develop products and services, marketing and research. We may keep your information for a reasonable period for these purposes. Personal information will only be shared with our business partners if you have stated this on the online form (at www.dimplex.co.uk/quantum-10-year-warranty). In all other instances GDC Group Ltd will only share your personal information when required by law. If you have any queries or comments, please contact GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF. GDC Group is a subsidiary of Glen Dimplex Group. So basically it's a 5 year warranty of am I missing something? -- Adam |
#2
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10 year warranty
On 09/06/2019 08:56, ARW wrote:
Just looking for some electric heaters for a 2 bed house and saw Dimplex did a 10 year warranty. Here are the terms and conditions of the 10 year warranty Open all Competition Terms and Conditions Opti-myst research competition Terms & Conditions Feedback survey win a £100 M&S voucher Colour of the Month Social Media Competition Win a £50 Next gift card! Quantum Warranty Terms and conditions for free extra 8 year Quantum off peak space heater warranty offer. Your product comes with a 2 year standard parts and labour guarantee. An additional 3 years parts and labour guarantee for the complete appliance is given (on completion and acceptance of registration) provided that: ********* a. Product purchased and installed in Great Britain. ********* b. You complete all registration details. Completed registration form available at www.dimplex.co.uk/quantum-10-year-warranty. Should your product fail within this period, contact Dimplex. We guarantee within this 5 year period (2 + 3 years) to repair your product. For registered products, after the first 5 years has elapsed we automatically guarantee the product (with exclusions) for a further 5 years. Exclusions what is not covered for the final 5 years of guarantee period: Heating elements, electronics, electromechanical devices and ancillary electrical components including fan and airmixing device. Failure due to product used in an industrial application Failure due to product not maintained in accordance with instructions Failure due to damage to product, accidental or wilful, or caused by faulty installation. Paint discolouration Call out charges where the faults are excluded from the guarantee ********* Only appointed or nominated engineers to carry out the repair. Claims for repairs by others will not be paid. ********* If the product is replaced the guarantee period is not extended beyond the original period of 2 + 8 years. ********* Does not affect your statutory rights. ********* Dimplex reserve the right to withdraw this extended warranty offer at any time. GDC Group Ltd (the holding company for the Dimplex brand) will use your answers to develop products and services, marketing and research. We may keep your information for a reasonable period for these purposes. Personal information will only be shared with our business partners if you have stated this on the online form (at www.dimplex.co.uk/quantum-10-year-warranty). In all other instances GDC Group Ltd will only share your personal information when required by law. If you have any queries or comments, please contact GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF. GDC Group is a subsidiary of Glen Dimplex Group. So basically it's a 5 year warranty of am I missing something? Looking at the stuff not covered in the final 5 years, what else is there in one of those ****ing things? Methinks they're taking the **** somewhat. |
#3
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10 year warranty
On 09/06/2019 09:04, Richard wrote:
Looking at the stuff not covered in the final 5 years, what else is there in one of those ****ing things? Methinks they're taking the **** somewhat. I fitted some storage heaters a couple of months ago. They no longer come with bricks but with "energy cells". These "energy cells" are made of clay, were in a rectangular shape and when stacked on top of each other somewhat resembled a wall. -- Adam |
#4
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10 year warranty
On 09/06/2019 09:11, ARW wrote:
On 09/06/2019 09:04, Richard wrote: Looking at the stuff not covered in the final 5 years, what else is there in one of those ****ing things? Methinks they're taking the **** somewhat. I fitted some storage heaters a couple of months ago. They no longer come with bricks but with "energy cells". These "energy cells" are made of clay, were in a rectangular shape and when stacked on top of each other somewhat resembled a wall. Ahhh! So if the "energy cells" crumble to dust, you get to claim. |
#5
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10 year warranty
"ARW" wrote in message ... Just looking for some electric heaters for a 2 bed house and saw Dimplex did a 10 year warranty. Here are the terms and conditions of the 10 year warranty Open all Competition Terms and Conditions Opti-myst research competition Terms & Conditions Feedback survey - win a 100 M&S voucher Colour of the Month Social Media Competition - Win a 50 Next gift card! Quantum Warranty Terms and conditions for free extra 8 year Quantum off peak space heater warranty offer. Your product comes with a 2 year standard parts and labour guarantee. An additional 3 year's parts and labour guarantee for the complete appliance is given (on completion and acceptance of registration) provided that: a. Product purchased and installed in Great Britain. b. You complete all registration details. Completed registration form available at www.dimplex.co.uk/quantum-10-year-warranty. Should your product fail within this period, contact Dimplex. We guarantee within this 5 year period (2 + 3 years) to repair your product. For registered products, after the first 5 years has elapsed we automatically guarantee the product (with exclusions) for a further 5 years. Exclusions - what is not covered for the final 5 years of guarantee period: Heating elements, electronics, electromechanical devices and ancillary electrical components including fan and air-mixing device. Failure due to product used in an industrial application Failure due to product not maintained in accordance with instructions Failure due to damage to product, accidental or wilful, or caused by faulty installation. Paint discolouration Call out charges where the faults are excluded from the guarantee Only appointed or nominated engineers to carry out the repair. Claims for repairs by others will not be paid. If the product is replaced the guarantee period is not extended beyond the original period of 2 + 8 years. Does not affect your statutory rights. Dimplex reserve the right to withdraw this extended warranty offer at any time. GDC Group Ltd (the holding company for the Dimplex brand) will use your answers to develop products and services, marketing and research. We may keep your information for a reasonable period for these purposes. Personal information will only be shared with our business partners if you have stated this on the online form (at www.dimplex.co.uk/quantum-10-year-warranty). In all other instances GDC Group Ltd will only share your personal information when required by law. If you have any queries or comments, please contact GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF. GDC Group is a subsidiary of Glen Dimplex Group. So basically it's a 5 year warranty of am I missing something? hate warranties |
#6
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10 year warranty
"Jim GM4DHJ ..." wrote in message ... "ARW" wrote in message ... Just looking for some electric heaters for a 2 bed house and saw Dimplex did a 10 year warranty. Here are the terms and conditions of the 10 year warranty Open all Competition Terms and Conditions Opti-myst research competition Terms & Conditions Feedback survey - win a 100 M&S voucher Colour of the Month Social Media Competition - Win a 50 Next gift card! Quantum Warranty Terms and conditions for free extra 8 year Quantum off peak space heater warranty offer. Your product comes with a 2 year standard parts and labour guarantee. An additional 3 year's parts and labour guarantee for the complete appliance is given (on completion and acceptance of registration) provided that: a. Product purchased and installed in Great Britain. b. You complete all registration details. Completed registration form available at www.dimplex.co.uk/quantum-10-year-warranty. Should your product fail within this period, contact Dimplex. We guarantee within this 5 year period (2 + 3 years) to repair your product. For registered products, after the first 5 years has elapsed we automatically guarantee the product (with exclusions) for a further 5 years. Exclusions - what is not covered for the final 5 years of guarantee period: Heating elements, electronics, electromechanical devices and ancillary electrical components including fan and air-mixing device. Failure due to product used in an industrial application Failure due to product not maintained in accordance with instructions Failure due to damage to product, accidental or wilful, or caused by faulty installation. Paint discolouration Call out charges where the faults are excluded from the guarantee Only appointed or nominated engineers to carry out the repair. Claims for repairs by others will not be paid. If the product is replaced the guarantee period is not extended beyond the original period of 2 + 8 years. Does not affect your statutory rights. Dimplex reserve the right to withdraw this extended warranty offer at any time. GDC Group Ltd (the holding company for the Dimplex brand) will use your answers to develop products and services, marketing and research. We may keep your information for a reasonable period for these purposes. Personal information will only be shared with our business partners if you have stated this on the online form (at www.dimplex.co.uk/quantum-10-year-warranty). In all other instances GDC Group Ltd will only share your personal information when required by law. If you have any queries or comments, please contact GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2DF. GDC Group is a subsidiary of Glen Dimplex Group. So basically it's a 5 year warranty of am I missing something? hate warranties as they "do not affect your statutory rights" you don't have to make a claim against them tim |
#7
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10 year warranty
On Sunday, 9 June 2019 09:20:00 UTC+1, Richard wrote:
Ahhh! So if the "energy cells" crumble to dust, you get to claim. The insulation around them is more likely to crumble to dust in my experience, and that would be claimable. I also note it's a "Quantum off peak space heater" not a "storage heater". Is that because they no longer store enough heat to be called storage heaters - like the ones filled with German Magic Clay can't be called storage heaters either? Owain |
#8
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10 year warranty
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#9
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10 year warranty
ARW formulated on Sunday :
At least I took the bricks out of them before moving the old ones. A bit of a crap builder had a go at moving one last month with the bricks still in it. He slid it across the carpet and tried to lower it down the stairs using the flex to hold it steady. And? What happened next? |
#10
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10 year warranty
"Harry Bloomfield" wrote in message ... ARW formulated on Sunday : At least I took the bricks out of them before moving the old ones. A bit of a crap builder had a go at moving one last month with the bricks still in it. He slid it across the carpet and tried to lower it down the stairs using the flex to hold it steady. And? What happened next? bet the flex snapped....tee hee |
#11
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10 year warranty
Harry Bloomfield wrote:
ARW formulated on Sunday : At least I took the bricks out of them before moving the old ones. A bit of a crap builder had a go at moving one last month with the bricks still in it. He slid it across the carpet and tried to lower it down the stairs using the flex to hold it steady. And? What happened next? Ended up with a couple of yards of flex only rated for 6 amp. GH |
#12
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10 year warranty
On Sunday, 9 June 2019 20:26:11 UTC+1, Marland wrote:
Ended up with a couple of yards of flex only rated for 6 amp. That's how the 1.25mm flex is so cheap from China Ebay ... Owain |
#14
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10 year warranty
On 09/06/2019 08:56, ARW wrote:
Just looking for some electric heaters for a 2 bed house and saw Dimplex did a 10 year warranty. Large print: 5 year guarantee on a Mattress Small print: 1st year fully guaranteed against faulty workmanship 2nd and 3rd year a new mattress will be supplied BUT at a cost to the buyer of 40% of the cost of a new mattress plus the buyer pays transport costs for returning the old mattress and delivery of the new mattress. 4th year: new mattress BUT at a cost to the buyer of 60% of the cost of a new mattress plus transport costs. 5th year: new mattress BUT at a cost to the buyer of 80% of the cost of a new mattress plus transport costs. I suspect that the cost is the "recommended price" and not a discounted price that they are often sold at. Other terms and conditions that may void the guarantee: The Mattress must be turned and rotated every week for 3 months and then every month thereafter. A Mattress protector should be usd from day 1 to avoid any staining. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#15
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10 year warranty
On Monday, 10 June 2019 10:57:43 UTC+1, alan_m wrote:
A Mattress protector should be usd from day 1 to avoid any staining. Makes one wonder what they do with the faulty mattresses returned under guarantee. Anyway, with the best will in the world, accidents happen. I had a pint mug of tea go flying a few weeks ago. Owain |
#16
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10 year warranty
On 10/06/2019 10:57, alan_m wrote:
On 09/06/2019 08:56, ARW wrote: Just looking for some electric heaters for a 2 bed house and saw Dimplex did a 10 year warranty. Large print: 5 year guarantee on a Mattress Small print: 1st year fully guaranteed against faulty workmanship 2nd and 3rd year a new mattress will be supplied BUT at a cost to the buyer of 40% of the cost of a new mattress plus the buyer pays transport costs for returning the old mattress and delivery of the new mattress. 4th year: new mattress* BUT at a cost to the buyer of 60% of the cost of a new mattress plus transport costs. 5th year: new mattress* BUT at a cost to the buyer of 80% of the cost of a new mattress plus transport costs. I suspect that the cost is the "recommended price" and not a discounted price that they are often sold at. Other terms and conditions that may void the guarantee: The Mattress must be turned and rotated every week for 3 months and then every month thereafter. A Mattress protector should be usd from day 1 to avoid any staining. To me, a "mattress protector" is one of those quilted things that protects you from the (roughness of the) mattress rather than the other way round. If they mean anything liquid proof they should say so. -- Max Demian |
#17
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10 year warranty
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#18
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10 year warranty
On Monday, 10 June 2019 19:43:37 UTC+1, ARW wrote:
Ended up replacing the front door. Ooooops. Owain |
#19
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10 year warranty
wrote in message ... On Monday, 10 June 2019 10:57:43 UTC+1, alan_m wrote: A Mattress protector should be usd from day 1 to avoid any staining. Makes one wonder what they do with the faulty mattresses returned under guarantee. Presumably fix the problem and sell it again with the simpler faults. Anyway, with the best will in the world, accidents happen. I had a pint mug of tea go flying a few weeks ago. |
#20
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Lonely Psychopathic Senile Ozzie Troll Alert!
On Tue, 11 Jun 2019 06:42:49 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: Presumably fix the problem and sell it again with the simpler faults. Oh, no, and this innocent little thread was Rodent-free, so far! tsk -- Bill Wright to Rot Speed: "That confirms my opinion that you are a despicable little ****." MID: |
#21
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10 year warranty
On 10/06/2019 21:42, Rod Speed wrote:
Presumably fix the problem and sell it again with the simpler faults. Unlikely as they couldn't guarantee the absence of mites/bed bugs in a second hand mattress. Probably cheaper and safer to send any returns to landfill/recycling. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#22
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10 year warranty
On Tuesday, 11 June 2019 00:45:54 UTC+1, alan_m wrote:
On 10/06/2019 21:42, Rod Speed wrote: Presumably fix the problem and sell it again with the simpler faults. Unlikely as they couldn't guarantee the absence of mites/bed bugs in a second hand mattress. easy to achieve. They were doing that most of a century ago - I don't want to bring up brand names. NT Probably cheaper and safer to send any returns to landfill/recycling. |
#23
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10 year warranty
"alan_m" wrote in message ... On 10/06/2019 21:42, Rod Speed wrote: Presumably fix the problem and sell it again with the simpler faults. Unlikely as they couldn't guarantee the absence of mites/bed bugs in a second hand mattress. Probably cheaper and safer to send any returns to landfill/recycling. Doesnt explain why they require a mattress protector to be used. Or what happens with returns of the plenty of mattresses that allow a limited time free return if you dont like it. Shouldnt be hard to fumigate the mattress. |
#24
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10 year warranty
On Tuesday, 11 June 2019 03:06:27 UTC+1, Rod Speed wrote:
Doesnt explain why they require a mattress protector to be used. so they can refuse some warranty claims of course. NT |
#25
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10 year warranty
On 11/06/2019 03:06, Rod Speed wrote:
"alan_m" wrote in message Unlikely as they couldn't guarantee the absence of mites/bed bugs in a second hand mattress. Probably cheaper and safer to send any returns to landfill/recycling. Doesnt explain why they require a mattress protector to be used. Possibly the Elfin Safety aspect for their own workers inspecting a returned mattress. They don't want their workers exposed to bodily fluids. The same company offer to dispose of an old mattress but only if the customer wraps it in a thick plastic bag (supplied) and fully tapes up any openings in the bag. Or what happens with returns of the plenty of mattresses that allow a limited time free return if you dont like it. Landfill? ... and built into the costs? The offers for try it for 90 days often is on foam mattresses that require industrial scale vacuum packing for transportation. If the customer is now responsible for returns after this "trial period" he stands no chance of re-packing for economic transportation. Shouldnt be hard to fumigate the mattress. Isn't the problem with people with allergies the bodies of the dead mites/bugs and not necessarily the living creatures? -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#26
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Lonely Psychopathic Senile Ozzie Troll Alert!
On Tue, 11 Jun 2019 12:06:15 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: Shouldnt be hard to fumigate the mattress. You need your senile auto-contradicting mouth fumigated, senile Rodent! -- Kerr-Mudd,John addressing senile Rot: "Auto-contradictor Rod is back! (in the KF)" MID: |
#27
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10 year warranty
wrote in message ... On Tuesday, 11 June 2019 03:06:27 UTC+1, Rod Speed wrote: Doesnt explain why they require a mattress protector to be used. so they can refuse some warranty claims of course. Even sillier than you usually manage and thats saying something. Legally, they can't, stupid. |
#28
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10 year warranty
"alan_m" wrote in message ... On 11/06/2019 03:06, Rod Speed wrote: "alan_m" wrote in message Unlikely as they couldn't guarantee the absence of mites/bed bugs in a second hand mattress. Probably cheaper and safer to send any returns to landfill/recycling. Doesnt explain why they require a mattress protector to be used. Possibly the Elfin Safety aspect for their own workers inspecting a returned mattress. They don't want their workers exposed to bodily fluids. Oh bull****. The same company offer to dispose of an old mattress but only if the customer wraps it in a thick plastic bag (supplied) and fully tapes up any openings in the bag. Wont be for that reason. And they dont require that with the warranty claim. Or what happens with returns of the plenty of mattresses that allow a limited time free return if you dont like it. Landfill? ... Dont buy that. and built into the costs? Or that. The offers for try it for 90 days often is on foam mattresses that require industrial scale vacuum packing for transportation. Plenty offer it on all their mattresses. If the customer is now responsible for returns after this "trial period" he stands no chance of re-packing for economic transportation. When you get another of theirs to try after you dont like the first one, they take it back themselves when supplying the second one. Shouldnt be hard to fumigate the mattress. Isn't the problem with people with allergies the bodies of the dead mites/bugs and not necessarily the living creatures? A mattress protector wont help with that. |
#29
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10 year warranty
On Tuesday, 11 June 2019 10:04:51 UTC+1, Rod Speed wrote:
Even sillier stupid. bull****. bull****, and more bull**** all day long. No-one wants you here. |
#30
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Lonely Psychopathic Senile Ozzie Troll Alert!
On Tue, 11 Jun 2019 19:04:35 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: Even sillier than you usually manage and thats saying something. Legally, they can't, stupid. Shut your stupid gob, you abnormal 85-year-old trolling senile asshole! -- Sqwertz to Rot Speed: "This is just a hunch, but I'm betting you're kinda an argumentative asshole. MID: |
#31
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Lonely Psychopathic Senile Ozzie Troll Alert!
On Tue, 11 Jun 2019 19:11:24 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: Oh bull****. That's what you keep spouting on all these groups all day long, you lonely psychopathic senile pest! -- Bod addressing senile Rot: "Rod, you have a sick twisted mind. I suggest you stop your mindless and totally irresponsible talk. Your mouth could get you into a lot of trouble." Message-ID: |
#32
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10 year warranty
Some gutless drug crazed drunken ****wit desperately cowering behind
spewed just the **** you'd expect from a desperately cowering drunken drug crazed ****wit, as always. |
#33
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10 year warranty
On Tuesday, 11 June 2019 18:59:53 UTC+1, Rod Speed wrote:
Some gutless drug crazed drunken ****wit desperately cowering behind spewed just the **** you'd expect from a desperately cowering drunken drug crazed ****wit, as always. he just doesn't get it does he. |
#34
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10 year warranty
On Tue, 11 Jun 2019 08:49:48 +0100, alan_m wrote:
Isn't the problem with people with allergies the bodies of the dead mites/bugs and not necessarily the living creatures? Two different critters. It's the poo of dust mites that sets of allergies. Bed bugs bite and feed on your blood. -- Cheers Dave. |
#35
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Lonely Psychopathic Senile Ozzie Troll Alert!
On Wed, 12 Jun 2019 03:59:41 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: Some gutless drug crazed drunken ****wit desperately cowering behind spewed just the **** you'd expect from a desperately cowering drunken drug crazed ****wit, as always. Truth hurts ya, eh, you clinically insane obnoxious senile asshole from Oz? LOL -- Bod addressing senile Rot: "Rod, you have a sick twisted mind. I suggest you stop your mindless and totally irresponsible talk. Your mouth could get you into a lot of trouble." Message-ID: |
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