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#1
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Dupont flooring 30 year warranty that is really only good for 6 months
You've got to read this. Dupont is selling laminate flooring exclusively
thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. |
#2
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Dupont flooring 30 year warranty that is really only good for 6 months
On Mar 19, 2:32 pm, "Art" wrote:
You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. The average consumer sees '30 yr. warranty' and assumes it's a good product. Unfortunately, the manufacturer words the small print to get them out of any further responsibility. First and foremost, they'll expect 'professional installation' yet they stack their products to the ceiling in a 'Do--It-Yourself' warehouse. They know who is buying and installing this stuff. Disregard the WEAR warranty and look for the best warranty on workmanship. Reward quality. |
#3
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Dupont flooring 30 year warranty that is really only good for 6 months
"Art" wrote in message ink.net... You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. I'd think that most manufacturing defects would show up during hte installation. Overall, it does not seem to be a bad deal on the Wear portion. |
#4
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Dupont flooring 30 year warranty that is really only good for 6 months
Wear throuh is 30 years. If you pen the box and see defects they will replace- or just bring back to HD. On Mar 19, 2:32 pm, "Art" wrote: You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. |
#5
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Dupont flooring 30 year warranty that is really only good for 6 months
On Mon, 19 Mar 2007 18:32:32 GMT, "Art"
wrote: You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. Your sentence is ambiguous. For what do you get zilch? The defect or its wearing out? http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. It says: *Manufacturing: In addition to the our Original Limited 30 year residential warranty, We warrants our product against manufacturing defects that exist in its product prior to purchase by the consumer. Any manufacturing defect must be reported prior to the product installation or, under any circumstance, no later than six (6) months after the date of purchase in order to be covered under this warranty. We will replace any such defective material at no additional cost to the customer. Any damage that might occur during shipment is the responsibility of the shipping company. Note the second and third word. "In addition". So the 30 year warranty is unaffected by this paragraph. So, there is no problem, right? |
#6
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Dupont flooring 30 year warranty that is really only good for 6 months
"mm" wrote in message
... On Mon, 19 Mar 2007 18:32:32 GMT, "Art" wrote: You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. Your sentence is ambiguous. For what do you get zilch? The defect or its wearing out? http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. It says: *Manufacturing: In addition to the our Original Limited 30 year residential warranty, We warrants our product against manufacturing defects that exist in its product prior to purchase by the consumer. Any manufacturing defect must be reported prior to the product installation or, under any circumstance, no later than six (6) months after the date of purchase in order to be covered under this warranty. We will replace any such defective material at no additional cost to the customer. Any damage that might occur during shipment is the responsibility of the shipping company. Note the second and third word. "In addition". So the 30 year warranty is unaffected by this paragraph. So, there is no problem, right? You've got to be kidding. I've heard plenty of laminate manufacturing defect problems that show up years after installation. Glue between layers failing, crumbing particle board, etc. In that case you get zilch unless it shows up during the first 6 months of ownership. I've read many, many laminate warranties. I have never run into anything like this. So if the factory tries a new cheaper process they only have to make sure it holds up 6 months under this warranty. |
#7
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Dupont flooring 30 year warranty that is really only good for 6 months
On Tue, 20 Mar 2007 18:03:26 GMT, "Art"
wrote: "mm" wrote in message .. . On Mon, 19 Mar 2007 18:32:32 GMT, "Art" wrote: You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. Your sentence is ambiguous. For what do you get zilch? The defect or its wearing out? http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. It says: *Manufacturing: In addition to the our Original Limited 30 year residential warranty, We warrants our product against manufacturing defects that exist in its product prior to purchase by the consumer. Any manufacturing defect must be reported prior to the product installation or, under any circumstance, no later than six (6) months after the date of purchase in order to be covered under this warranty. We will replace any such defective material at no additional cost to the customer. Any damage that might occur during shipment is the responsibility of the shipping company. Note the second and third word. "In addition". So the 30 year warranty is unaffected by this paragraph. So, there is no problem, right? You've got to be kidding. I've heard plenty of laminate manufacturing defect problems that show up years after installation. That was not my point. You ridiculed the WEAR warranty. You put wear in all caps. Then you brought up the defects warranty that is only for 6 months as if that weakened the wear warranty. Your sentence was at best ambiguous. The defect warranty is "in addition" to the wear, or the WEAR warranty. If you don't like the defects warrranty, complain about that without making it seem there is something wrong with the wear warranty. You may have made a good point on the defects warranty, but you ruined your point by tying it to the wear warranty, which IS 30 years. Here we can often post back and forth, but in many cases , you only get one chance to make your point. Glue between layers failing, crumbing particle board, etc. In that case you get zilch unless it shows up during the first 6 months of ownership. I've read many, many laminate warranties. I have never run into anything like this. So if the factory tries a new cheaper process they only have to make sure it holds up 6 months under this warranty. |
#8
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Dupont flooring 30 year warranty that is really only good for 6 months
Everyone else got the point but you.
"mm" wrote in message ... On Tue, 20 Mar 2007 18:03:26 GMT, "Art" wrote: "mm" wrote in message . .. On Mon, 19 Mar 2007 18:32:32 GMT, "Art" wrote: You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. Your sentence is ambiguous. For what do you get zilch? The defect or its wearing out? http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. It says: *Manufacturing: In addition to the our Original Limited 30 year residential warranty, We warrants our product against manufacturing defects that exist in its product prior to purchase by the consumer. Any manufacturing defect must be reported prior to the product installation or, under any circumstance, no later than six (6) months after the date of purchase in order to be covered under this warranty. We will replace any such defective material at no additional cost to the customer. Any damage that might occur during shipment is the responsibility of the shipping company. Note the second and third word. "In addition". So the 30 year warranty is unaffected by this paragraph. So, there is no problem, right? You've got to be kidding. I've heard plenty of laminate manufacturing defect problems that show up years after installation. That was not my point. You ridiculed the WEAR warranty. You put wear in all caps. Then you brought up the defects warranty that is only for 6 months as if that weakened the wear warranty. Your sentence was at best ambiguous. The defect warranty is "in addition" to the wear, or the WEAR warranty. If you don't like the defects warrranty, complain about that without making it seem there is something wrong with the wear warranty. You may have made a good point on the defects warranty, but you ruined your point by tying it to the wear warranty, which IS 30 years. Here we can often post back and forth, but in many cases , you only get one chance to make your point. Glue between layers failing, crumbing particle board, etc. In that case you get zilch unless it shows up during the first 6 months of ownership. I've read many, many laminate warranties. I have never run into anything like this. So if the factory tries a new cheaper process they only have to make sure it holds up 6 months under this warranty. |
#9
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Dupont flooring 30 year warranty that is really only good for 6 months
You've got to be kidding. I've heard plenty of laminate manufacturing defect problems that show up years after installation. Glue between layers failing, crumbing particle board, etc. In that case you get zilch unless it shows up during the first 6 months of ownership. I've read many, many laminate warranties. I have never run into anything like this. So if the factory tries a new cheaper process they only have to make sure it holds up 6 months under this warranty. You need to re-read the fine print. There are two warranties. One that covers defective material that will not be covered after 6 months if you decide to install it anyway, and one that lasts for 30 years if no defects have been detected by Dupont in the first 6 months. |
#10
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Dupont flooring 30 year warranty that is really only good for 6 months
On Wed, 21 Mar 2007 00:48:03 GMT, "Art"
wrote: Everyone else got the point but you. I said "That was not MY point." I got your point, but your reply was unrelated to my point. I think you skim and don't read carefully enough. As to your original point, 4 of us disagreed with you and one of us agreed. "mm" wrote in message .. . On Tue, 20 Mar 2007 18:03:26 GMT, "Art" wrote: "mm" wrote in message ... On Mon, 19 Mar 2007 18:32:32 GMT, "Art" wrote: You've got to read this. Dupont is selling laminate flooring exclusively thru Home Depot. It comes with a 30 year WEAR warranty but if there is a manufacturing defect and that isn't discovered and reported within 6 months of purchase you get zilch. Your sentence is ambiguous. For what do you get zilch? The defect or its wearing out? http://www.flooring.dupont.com/en/war.shtml They must pay their lawyers extra to dream up this. It says: *Manufacturing: In addition to the our Original Limited 30 year residential warranty, We warrants our product against manufacturing defects that exist in its product prior to purchase by the consumer. Any manufacturing defect must be reported prior to the product installation or, under any circumstance, no later than six (6) months after the date of purchase in order to be covered under this warranty. We will replace any such defective material at no additional cost to the customer. Any damage that might occur during shipment is the responsibility of the shipping company. Note the second and third word. "In addition". So the 30 year warranty is unaffected by this paragraph. So, there is no problem, right? You've got to be kidding. I've heard plenty of laminate manufacturing defect problems that show up years after installation. That was not my point. You ridiculed the WEAR warranty. You put wear in all caps. Then you brought up the defects warranty that is only for 6 months as if that weakened the wear warranty. Your sentence was at best ambiguous. The defect warranty is "in addition" to the wear, or the WEAR warranty. If you don't like the defects warrranty, complain about that without making it seem there is something wrong with the wear warranty. You may have made a good point on the defects warranty, but you ruined your point by tying it to the wear warranty, which IS 30 years. Here we can often post back and forth, but in many cases , you only get one chance to make your point. Glue between layers failing, crumbing particle board, etc. In that case you get zilch unless it shows up during the first 6 months of ownership. I've read many, many laminate warranties. I have never run into anything like this. So if the factory tries a new cheaper process they only have to make sure it holds up 6 months under this warranty. |
#11
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Dupont flooring 30 year warranty that is really only good for 6 months
By my reading, if there is a hidden defect that takes longer than 6 months
to show up you are screwed. Not all defects are visible out of the box. A new glue used in manufacturing could take years to fail. If it is deemed a manufacturing defect you have no warranty for that type of defect beyond 6 months making the 30 year wear warranty useless. wrote in message ... You've got to be kidding. I've heard plenty of laminate manufacturing defect problems that show up years after installation. Glue between layers failing, crumbing particle board, etc. In that case you get zilch unless it shows up during the first 6 months of ownership. I've read many, many laminate warranties. I have never run into anything like this. So if the factory tries a new cheaper process they only have to make sure it holds up 6 months under this warranty. You need to re-read the fine print. There are two warranties. One that covers defective material that will not be covered after 6 months if you decide to install it anyway, and one that lasts for 30 years if no defects have been detected by Dupont in the first 6 months. |
#12
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Dupont flooring 30 year warranty that is really only good for 6 months
"Art" wrote in message thlink.net... By my reading, if there is a hidden defect that takes longer than 6 months to show up you are screwed. Not all defects are visible out of the box. A new glue used in manufacturing could take years to fail. If it is deemed a manufacturing defect you have no warranty for that type of defect beyond 6 months making the 30 year wear warranty useless. What do you think is an acceptable period of time? You say "years to fail" but is two years OK, Thirty? Reading the subject line, it states that hte 30 year warranty is only good for 6 months. Obviously, if there are no manufacturing defects the wear warranty is still 30 years. That makes the subject line incorrect and the writer of it may be liable for false and misleading statements. |
#13
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Dupont flooring 30 year warranty that is really only good for 6 months
Sorry but subject lines don't tell the whole story nor are they required to.
Ever read a newspaper beyond the headlines? I guess not. "Edwin Pawlowski" wrote in message news:QvfMh.9820$282.8512@trndny04... "Art" wrote in message thlink.net... By my reading, if there is a hidden defect that takes longer than 6 months to show up you are screwed. Not all defects are visible out of the box. A new glue used in manufacturing could take years to fail. If it is deemed a manufacturing defect you have no warranty for that type of defect beyond 6 months making the 30 year wear warranty useless. What do you think is an acceptable period of time? You say "years to fail" but is two years OK, Thirty? Reading the subject line, it states that hte 30 year warranty is only good for 6 months. Obviously, if there are no manufacturing defects the wear warranty is still 30 years. That makes the subject line incorrect and the writer of it may be liable for false and misleading statements. |
#14
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Dupont flooring 30 year warranty that is really only good for 6 months
"Art" wrote in message link.net... Sorry but subject lines don't tell the whole story nor are they required to. Ever read a newspaper beyond the headlines? I guess not. I don't expect the whole story, just some honesty instead of misleading tripe. I read the newspaper is some detail. |
#15
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Dupont flooring 30 year warranty that is really only good for 6 months
I would invite you to read Mannington and Shaw laminate warranties. They
guarantee their product for a certain length of time. and don't cut off the warranty because the product turns out defective years later. Of course you are not supposed to install obviously defective laminate that is obviously defective out of the box. That makes sense. But there is no out for them that says... hey, the laminate is defective and because it is 6 years old you get zilch. "Edwin Pawlowski" wrote in message . .. "Art" wrote in message link.net... Sorry but subject lines don't tell the whole story nor are they required to. Ever read a newspaper beyond the headlines? I guess not. I don't expect the whole story, just some honesty instead of misleading tripe. I read the newspaper is some detail. |
#16
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Dupont flooring 30 year warranty that is really only good for 6 months
On Fri, 23 Mar 2007 19:00:07 GMT, "Art"
wrote: I would invite you to read Mannington and Shaw laminate warranties. They guarantee their product for a certain length of time. and don't cut off the warranty because the product turns out defective years later. Of course you are not supposed to install obviously defective laminate that is obviously defective out of the box. That makes sense. But there is no out for them that says... hey, the laminate is defective and because it is 6 years old you get zilch. I thought this was resolved an dyou two were fighting about something else, but I guess not. YOU KEEP saying you get nothing after 6 months if there is a defect, but that is not what it said. It said the defects warranty is good for 6 months, but if it both wears out and has defects, the wear warranty still applies. It said, "In addition". That means nothing in the defects warranty reduces the wear warranty. As I understand it, no one warrants products for longer than they actually last**, but maybe if you had an old man who shuffled on the floor all the time, or you slid a lot of things, the it would "wear out" before 30 years was up. **That's why commercial applications are usually excluded, because instead of 4 or 5 or 8 people walking on or using something, you can have 50 or hundreds. Are you claiming that if it wears out, if the surface wears out because too many people walked on it, or other kinds of sliding, etc. that they will call it a defect, even though it is wear, and won't honor the warranty they proclaim? Or are you in some other way claiming they're lying and they won't live up to what they say? Are you claiming this happened to someone you know or know of? You haven't said any of that, so I can only conclude you are going by the words of their warranty, and that you seem to misunderstand. "Edwin Pawlowski" wrote in message ... "Art" wrote in message link.net... Sorry but subject lines don't tell the whole story nor are they required to. Ever read a newspaper beyond the headlines? I guess not. I don't expect the whole story, just some honesty instead of misleading tripe. I read the newspaper is some detail. |
#17
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Dupont flooring 30 year warranty that is really only good for 6 months
You need to read it again.
http://www.flooring.dupont.com/en/war.shtml Notice the bold heading "Exclusions". The so-called defect warranty is clearly an exclusion from the 30 year wear warranty. It follows from an asterick under the Exclusions to the wear warranty. "mm" wrote in message ... On Fri, 23 Mar 2007 19:00:07 GMT, "Art" wrote: I would invite you to read Mannington and Shaw laminate warranties. They guarantee their product for a certain length of time. and don't cut off the warranty because the product turns out defective years later. Of course you are not supposed to install obviously defective laminate that is obviously defective out of the box. That makes sense. But there is no out for them that says... hey, the laminate is defective and because it is 6 years old you get zilch. I thought this was resolved an dyou two were fighting about something else, but I guess not. YOU KEEP saying you get nothing after 6 months if there is a defect, but that is not what it said. It said the defects warranty is good for 6 months, but if it both wears out and has defects, the wear warranty still applies. It said, "In addition". That means nothing in the defects warranty reduces the wear warranty. As I understand it, no one warrants products for longer than they actually last**, but maybe if you had an old man who shuffled on the floor all the time, or you slid a lot of things, the it would "wear out" before 30 years was up. **That's why commercial applications are usually excluded, because instead of 4 or 5 or 8 people walking on or using something, you can have 50 or hundreds. Are you claiming that if it wears out, if the surface wears out because too many people walked on it, or other kinds of sliding, etc. that they will call it a defect, even though it is wear, and won't honor the warranty they proclaim? Or are you in some other way claiming they're lying and they won't live up to what they say? Are you claiming this happened to someone you know or know of? You haven't said any of that, so I can only conclude you are going by the words of their warranty, and that you seem to misunderstand. "Edwin Pawlowski" wrote in message t... "Art" wrote in message link.net... Sorry but subject lines don't tell the whole story nor are they required to. Ever read a newspaper beyond the headlines? I guess not. I don't expect the whole story, just some honesty instead of misleading tripe. I read the newspaper is some detail. |
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