Ikea always seems to go together right - unless, of course, you don't
follow the instructions correctly.

We have put a lot of Ikea stuff together over the years.

It just works.

I've just spent a frustrating (well, it felt like at least an hour) trying
to put a B&Q circular garden table together.

Should be simple. Two metal frames at right angles, held in place by a
metal loop with welded brackets.

Turns out after much pushing and grunting and removing and refitting that
the frame is bent to f*ck and/or not welded up correctly.

http://www.diy.com/nav/garden/outdoo...iture/tables/-
specificproducttype-dining_tables/Lavezzi-Dining-Table-12718771?
noCookies=false

or

http://tinyurl.com/odtd7f3

is what is should look like.

Now trying to ring them up to ask them to hold a replacement for us.

Friday evening is not a good time to get customer service.

It is a shame that there isn't an Ikea anywhere near us. Nearest is about
1.5 hours drive each way.

So how can Ikea do it and remain cheap, and B&Q just can't?

Grrrr.


Dave R

On Fri, 02 Aug 2013 17:39:18 +0000, David.WE.Roberts wrote:

So how can Ikea do it and remain cheap, and B&Q just can't?

Simple. Ikea give a ****.

On 02/08/13 18:40, Adrian wrote:
On Fri, 02 Aug 2013 17:39:18 +0000, David.WE.Roberts wrote:

So how can Ikea do it and remain cheap, and B&Q just can't?
Simple. Ikea give a ****.
on one of their beds with a free swedish hot tart?

almost worth visiting ikea...and lying briefly on one of their beds.

Do you have to buy anything?


--
Ineptocracy

(in-ep-toc-ra-cy) €“ a system of government where the least capable to lead are elected by the least capable of producing, and where the members of society least likely to sustain themselves or succeed, are rewarded with goods and services paid for by the confiscated wealth of a diminishing number of producers.

On Fri, 02 Aug 2013 19:51:45 +0100, The Natural Philosopher wrote:

So how can Ikea do it and remain cheap, and B&Q just can't?

Simple. Ikea give a ****.

on one of their beds with a free swedish hot tart?

It's a stereotype, sure, but I'm not altogether sure it's one borne out
by their staffing...

almost worth visiting ikea...

....as you'd quickly find out with a visit.

I do like Ikea. But whenever we go, we do tend to buy a lot more of the
small stuff - kitchen, candles, food - than furniture. And much of that
lot's largely due to 'erself being demi-Swede.

"Adrian" wrote in message
...
On Fri, 02 Aug 2013 19:51:45 +0100, The Natural Philosopher wrote:

So how can Ikea do it and remain cheap, and B&Q just can't?

Simple. Ikea give a ****.

on one of their beds with a free swedish hot tart?

It's a stereotype, sure, but I'm not altogether sure it's one borne out
by their staffing...

almost worth visiting ikea...

...as you'd quickly find out with a visit.

I do like Ikea. But whenever we go, we do tend to buy a lot more of the
small stuff - kitchen, candles, food - than furniture. And much of that
lot's largely due to 'erself being demi-Swede.

Their stuff assembles very well and is good quality but beware of their
staff.

I had to make five return visits to our local store when buying some kitchen
units because the staff are total muppets and can't get a simple order
right. This is the staff in the Kitchen department AND the collection
department AND the shipping department/

Firstly they f***ed up the order and I had to personally return over a
quarter of the items. Then they messed up the replacements! In the end I
was tearing my hair out, unable to comprehend how they could be such prats.

They did give me a voucher in the end to make up for the mistakes but only
after a prolonged battle with their customer service department who would
not admit that even their website description of one item was wrong.

I am sure the Swedish woman is dying to be in your bed! or maybe running to B&Q

--
For full context, visit https://www.homeownershub.com/uk-diy...re-912037-.htm

Its all down to proper quality control of the pieces and proper handling
when being delivered to stores etc.

I have at times bought CD racks from CPC and found seemingly the same items
are not quite the same size so mucking up the look of a run of them, and in
two cases some end cheeks not even drilled correctly to fit the bits
together. I suspect there is a kind of cheapo we make anything outfit that
these companies use to make stuff and nobody actually checks the job is
being done right.


Brian

--
From the Sofa of Brian Gaff Reply address is active
"Adrian" wrote in message
...
On Fri, 02 Aug 2013 17:39:18 +0000, David.WE.Roberts wrote:

So how can Ikea do it and remain cheap, and B&Q just can't?

Simple. Ikea give a ****.

In article , Brian Gaff
wrote:
Its all down to proper quality control of the pieces and proper handling
when being delivered to stores etc.

I have at times bought CD racks from CPC and found seemingly the same
items are not quite the same size so mucking up the look of a run of
them, and in two cases some end cheeks not even drilled correctly to fit
the bits together. I suspect there is a kind of cheapo we make anything
outfit that these companies use to make stuff and nobody actually checks
the job is being done right.


I bought 4 stage lights from CPC a couple of years ago. 3 had one type of
cable, the 4th had a differnt type. That 4th also had no connection between
the earth on the plug and the body of the light. (CE mark fitted as final
assembly stage?) I reckon same product, different factory.

--
From KT24

Using a RISC OS computer running v5.18

On Friday, August 2, 2013 6:39:18 PM UTC+1, David.WE.Roberts wrote:
It is a shame that there isn't an Ikea anywhere near us. Nearest is about
1.5 hours drive each way.

Ikea now do online ordering and delivery of a subset of their range.

Owain

"David.WE.Roberts" wrote in message
...

..

It is a shame that there isn't an Ikea anywhere near us. Nearest is about
1.5 hours drive each way.

That's about as far as mine

I don't see that as an impediment for a one off major purchase.



So how can Ikea do it and remain cheap, and B&Q just can't?

Ikea have an international presence so overall probably sell many times the
quantity of each item.

So they can put more effort into the mechanical design

On Sat, 3 Aug 2013 08:02:21 +0100, tim..... wrote:

Ikea have an international presence so overall probably sell many times
the quantity of each item.

So does B&Q, they just don't call themselves B&Q everywhere.

http://www.kingfisher.co.uk/index.asp?pageid=23

I thought Kingfisher owned Home Depot in the US but I can't quickly
find a link between the two other than the same typeface and colour
scheme for their corporate image. Is it "coincidence" that Home Depot
only trade in the US, Canada and Mexico and Kingfisher in Europe?

--
Cheers
Dave.

On Sat, 03 Aug 2013 10:33:27 +0100 (BST), "Dave Liquorice"
wrote:


I thought Kingfisher owned Home Depot in the US but I can't quickly
find a link between the two other than the same typeface and colour
scheme for their corporate image.

I don't think Kingfisher are active in the US. UK businesses can't
usually make it work, as Tesco has just discovered. Make what you will
of this:
https://corporate.homedepot.com/OurC...s/default.aspx
About Kingfisher: http://www.kingfisher.co.uk/

On Sat, 03 Aug 2013 08:02:21 +0100, tim..... wrote:

"David.WE.Roberts" wrote in message
...

.

It is a shame that there isn't an Ikea anywhere near us. Nearest is
about 1.5 hours drive each way.

That's about as far as mine

I don't see that as an impediment for a one off major purchase.
snip

We go to Ikea for major purchases - where the saving outweighs the cost of
fuel and our time.

However it is a major trek and not really justified for a £59 table.

Cheers

Dave R

Oh, and sorry about the URL

http://www.diy.com/nav/garden/outdoo...iture/tables/-
specificproducttype-dining_tables/Lavezzi-Dining-Table-12718771

or chop the session based crap off the end of the original URL

In article ,
David.WE.Roberts wrote:
Ikea always seems to go together right - unless, of course, you don't
follow the instructions correctly.

We have put a lot of Ikea stuff together over the years.

It just works.

Not the one item I've bought from them - a computer station in pine, ages
ago. Bits were missing from the sealed box. And to get those bits replaced
involved queuing for literally hours with all those who return stuff.
The whole experience was such I decided never to use them again.

The actual goods were fine - the customer service the very worst I've
known anywhere.

After waiting over 3 hours with no sign of being anywhere near the top of
the queue, I went into the warehouse, opened up another unit and just took
the bits I wanted and walked out. I'd have been happy to have been stopped
by security.

--
*He's not dead - he's electroencephalographically challenged

Dave Plowman London SW
To e-mail, change noise into sound.

"David.WE.Roberts" wrote:
[snip]

So how can Ikea do it and remain cheap, and B&Q just can't?

Because B&Q don't give a hoot about getting things right.

Since Ikea built some new stores we now have a choice within a reasonable
drive both in the UK and Italy. In Italy B&Q are Castorama selling exactly
the same tat with exactly the same "**** you" attitude. Ikea are weirdly
variable some stores have exceptional customer service but our closest
Italian store sucks as does Croydon.

Given a free choice I would buy garden furniture from Uno Piu (only)
excellent design and quality but either 1000 miles or 100 miles from home
depending on which home.

--
€¢DarWin|
_/ _/

Tim Streater wrote:
The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

There are rumours that if you know where to look, there are shortcuts
that the staff use to get round more quickly.

You're not the only one annoyed by Ikea's layout, though:-

http://www.apartmenttherapy.com/4-ti...-faster-182678

--
Tciao for Now!

John.

On 03/08/2013 17:15, John Williamson wrote:
Tim Streater wrote:
The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way
they force you walk through the *whole* *****ing* *store* in order to
get out. At least the Lakeside one does and it's *annoying*.

There are rumours that if you know where to look, there are shortcuts
that the staff use to get round more quickly.

There are in the Ikea near me.
I use them.
However there is very little quality stuff to buy in ikea.

Last time I bought a glass top to fit one of the worktops I had made in
the shed as they were quite cheap and the correct size.

I have also bought some of their chopping boards to use as raw material
as it was cheaper than buying bits of wood from elsewhere.


You're not the only one annoyed by Ikea's layout, though:-

I don't like the layout either.

On Sat, 03 Aug 2013 17:51:33 +0100, dennis@home wrote:

There are rumours that if you know where to look, there are
shortcuts
that the staff use to get round more quickly.

There are in the Ikea near me.

I noticed them the last time I was in an Ikea.

Some one who must be obeyed suggested that a trip to Ikea would be
good idea, on BOXING DAY! After a 3 hr traffic queue to get in,
herded round the "you must look at everything" path, not buying
anything and a 2 hrs to get out of the car park even she agreed it
was not a "good idea".

This was at least thirteen years ago, we havn't been to Ikea since an
I think that was the last time she agreed one of her ideas was not
good.

--
Cheers
Dave.

On Sat, 03 Aug 2013 19:53:44 +0100, Dave Liquorice wrote:

Some one who must be obeyed suggested that a trip to Ikea would be good
idea, on BOXING DAY! After a 3 hr traffic queue to get in, herded round
the "you must look at everything" path, not buying anything and a 2 hrs
to get out of the car park even she agreed it was not a "good idea".

This was at least thirteen years ago, we havn't been to Ikea since an I
think that was the last time she agreed one of her ideas was not

We decided to look at IKEA fourteen years ago, at Lakeside.

But decided to take a look at Costco too, and went there first. Spent
some time wandering around, joined on the spot, bought a load of
stuff...and went home.

Never have been to IKEA!



--
Use the BIG mirror service in the UK: http://www.mirrorservice.org
My posts (including this one) are my copyright and if @diy_forums on
Twitter wish to tweet them they can pay me £30 a post
*lightning surge protection* - a w_tom conductor

"dennis@home" wrote:
On 03/08/2013 17:15, John Williamson wrote:
Tim Streater wrote:
The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way
they force you walk through the *whole* *****ing* *store* in order to
get out. At least the Lakeside one does and it's *annoying*.

There are rumours that if you know where to look, there are shortcuts
that the staff use to get round more quickly.

There are in the Ikea near me.
I use them.
However there is very little quality stuff to buy in ikea.

They adjust the goods for sale to suit the area. So in the midlands they
are compelled to sell ****e.

--
€¢DarWin|
_/ _/

"John Williamson" wrote in message
...
Tim Streater wrote:
The thing that really ****es me off about IKEA and will cause me never to
browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get out.
At least the Lakeside one does and it's *annoying*.

There are rumours that if you know where to look, there are shortcuts that
the staff use to get round more quickly.

some of them are even signposted :-)

tim

In article ,
Tim Streater wrote:
The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

They also tend to put stuff not where you'd expect it forcing even more
wandering around.

It probably suits those who's idea of a good day out is wandering round
shops.

--
*Letting a cat out of the bag is easier than putting it back in *

Dave Plowman London SW
To e-mail, change noise into sound.

On 03/08/2013 17:30, Dave Plowman (News) wrote:
In article ,
Tim Streater wrote:
The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

They also tend to put stuff not where you'd expect it forcing even more
wandering around.

It probably suits those who's idea of a good day out is wandering round
shops.


All supermarkets do that, they never put the essentials together as it
discourages impulse purchases.

On 03/08/2013 18:11, dennis@home wrote:

All supermarkets do that, they never put the essentials together as it
discourages impulse purchases.

Supermarkets, even in town ones, are often now huge. So when they also
set out the store to maximise the walking/distance to be covered simply
put me off going to them at all.

The local Sainsbury store was closed, replaced by a compact temporary
store, opened in the gigantic new building. We have changed from
probably getting most of our supermarket shopping from them to almost
none. Result is that they have discouraged not only impulse purchases
but almost all purchases.

Their temporary store, though a bit limited, was a really nice size.
Lidl and Aldi are also acceptable sizes, though lacking in other ways.

--
Rod

On 03/08/13 18:18, polygonum wrote:
On 03/08/2013 18:11, dennis@home wrote:

All supermarkets do that, they never put the essentials together as it
discourages impulse purchases.

Supermarkets, even in town ones, are often now huge. So when they also
set out the store to maximise the walking/distance to be covered
simply put me off going to them at all.

The local Sainsbury store was closed, replaced by a compact temporary
store, opened in the gigantic new building. We have changed from
probably getting most of our supermarket shopping from them to almost
none. Result is that they have discouraged not only impulse purchases
but almost all purchases.

Their temporary store, though a bit limited, was a really nice size.
Lidl and Aldi are also acceptable sizes, though lacking in other ways.

I feel the same about the whole town of Cambridge.



--
Ineptocracy

(in-ep-toc-ra-cy) €“ a system of government where the least capable to lead are elected by the least capable of producing, and where the members of society least likely to sustain themselves or succeed, are rewarded with goods and services paid for by the confiscated wealth of a diminishing number of producers.

On Saturday, August 3, 2013 5:30:30 PM UTC+1, Dave Plowman (News) wrote:
It probably suits those who's idea of a good day out is wandering round
shops.

i.e. Women.

Owain

On 8/3/2013 12:10 PM, Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

The Ikeas I've been in, have (hard-to-find) shortcuts through the store.

On Sat, 03 Aug 2013 12:41:13 -0400, S Viemeister wrote:

On 8/3/2013 12:10 PM, Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

The Ikeas I've been in, have (hard-to-find) shortcuts through the store.

They even have maps showing them :-)

On 8/3/2013 1:57 PM, David.WE.Roberts wrote:
On Sat, 03 Aug 2013 12:41:13 -0400, S Viemeister wrote:

On 8/3/2013 12:10 PM, Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

The Ikeas I've been in, have (hard-to-find) shortcuts through the store.

They even have maps showing them :-)

My daughter pointed that out to me.

On 03/08/2013 19:11, S Viemeister wrote:
On 8/3/2013 1:57 PM, David.WE.Roberts wrote:
On Sat, 03 Aug 2013 12:41:13 -0400, S Viemeister wrote:

On 8/3/2013 12:10 PM, Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

The Ikeas I've been in, have (hard-to-find) shortcuts through the store.

They even have maps showing them :-)

My daughter pointed that out to me.

Trouble is, the signs say something like "This is a shortcut but if you
take it you will miss type of good". In the hectic melee that Ikea can
be, it is all to easy to mis-read the sign and think you are following
the route to type of good. which is not a good idea when you are
actually trying to but type of good. DAMHIKT

--
Rod

In article , Tim
Streater wrote:
In article

rg, Steve Firth wrote:

"David.WE.Roberts" wrote: [snip]

So how can Ikea do it and remain cheap, and B&Q just can't?

Because B&Q don't give a hoot about getting things right.

Since Ikea built some new stores we now have a choice within a
reasonable drive both in the UK and Italy. In Italy B&Q are Castorama
selling exactly the same tat with exactly the same "**** you" attitude.
Ikea are weirdly variable some stores have exceptional customer service
but our closest Italian store sucks as does Croydon.

Given a free choice I would buy garden furniture from Uno Piu (only)
excellent design and quality but either 1000 miles or 100 miles from
home depending on which home.

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

at Croydon, you can pick up a map which shows all the shortcuts.

--
From KT24

Using a RISC OS computer running v5.18

Tim Streater wrote:
In article
,
Steve Firth wrote:

"David.WE.Roberts" wrote:
[snip]
So how can Ikea do it and remain cheap, and B&Q just can't?
Because B&Q don't give a hoot about getting things right. Since
Ikea built some new stores we now have a choice within a reasonable
drive both in the UK and Italy. In Italy B&Q are Castorama selling exactly
the same tat with exactly the same "**** you" attitude. Ikea are weirdly
variable some stores have exceptional customer service but our closest
Italian store sucks as does Croydon. Given a free choice I would buy
garden furniture from Uno Piu (only)
excellent design and quality but either 1000 miles or 100 miles from home
depending on which home.

The thing that really ****es me off about IKEA and will cause me never to
browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get out.
At least the Lakeside one does and it's *annoying*.

You mean you haven't found the shortcuts? I know where they are and they
are in the same places in every Ikea store. I *really* ****ed off an
Italian customer in the Ancona store. I needed to buy a work top, got there
just before closing.i started to run to the order point and he thought it
was a race and passed me on the straight in the sofa section. Took a
shortcut - got ahead if him by about 200ft. He shot past me again. Happened
over and over. He couldn't seem to work out how I was doing it.

--
€¢DarWin|
_/ _/

On Sat, 03 Aug 2013 17:10:23 +0100, Tim Streater
wrote:

In article

rg,
Steve Firth wrote:

"David.WE.Roberts" wrote:
[snip]

So how can Ikea do it and remain cheap, and B&Q just can't?

Because B&Q don't give a hoot about getting things right.

Since Ikea built some new stores we now have a choice within a reasonable
drive both in the UK and Italy. In Italy B&Q are Castorama selling exactly
the same tat with exactly the same "**** you" attitude. Ikea are weirdly
variable some stores have exceptional customer service but our closest
Italian store sucks as does Croydon.

Given a free choice I would buy garden furniture from Uno Piu (only)
excellent design and quality but either 1000 miles or 100 miles from home
depending on which home.

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out.

+1.

And the last time I went to Ikea I had to wait for an hour for them to
get a forklift and close an aisle so that they could get a box from a
rack. I then put the box on my trolley and wheeled it around the
corner to give it all back again for delivery!

And my son needed the loo as we left so we had to go through the whole
store again. Didn't see any shortcuts.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?

Mark wrote:

And my son needed the loo as we left so we had to go through the whole
store again. Didn't see any shortcuts.

http://tinyurl.com/9vnbc

--
€¢DarWin|
_/ _/

On Mon, 05 Aug 2013 08:54:45 +0100, Mark
wrote:


And the last time I went to Ikea I had to wait for an hour for them to
get a forklift and close an aisle so that they could get a box from a
rack. I then put the box on my trolley and wheeled it around the
corner to give it all back again for delivery!

And my son needed the loo as we left so we had to go through the whole
store again. Didn't see any shortcuts.

After the first visit and a catalogue to hand the best way to approach Ikea for
flat pack purchases is through the exit at opening time.

You can be in and out of a store within 10 minutes with the right planning.

--

On 03/08/2013 17:10 Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

There are shortcuts at the Leeds branch that can shorten the route
through considerably.

--
F

On Mon, 05 Aug 2013 11:17:53 +0100, F news@nowhere wrote:

On 03/08/2013 17:10 Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

There are shortcuts at the Leeds branch that can shorten the route
through considerably.

I suspect there are shortcuts in every store. They were easy to find in the two
in Scandinavia I frequented 20+ years ago

--

In article , The Other Mike wrote:
On Mon, 05 Aug 2013 11:17:53 +0100, F news@nowhere wrote:
On 03/08/2013 17:10 Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

There are shortcuts at the Leeds branch that can shorten the route
through considerably.

I suspect there are shortcuts in every store. They were easy to find in the two
in Scandinavia I frequented 20+ years ago

Certainly there were in the Lakeside one when I last used it some years ago.
(I doubt they've blocked them, but they don't make them very obvious.)

On 09 Aug 2013 10:58:04 +0100 (BST), (Alan
Braggins) wrote:

In article , The Other Mike wrote:
On Mon, 05 Aug 2013 11:17:53 +0100, F news@nowhere wrote:
On 03/08/2013 17:10 Tim Streater wrote:

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out. At least the Lakeside one does and it's *annoying*.

There are shortcuts at the Leeds branch that can shorten the route
through considerably.

I suspect there are shortcuts in every store. They were easy to find in the two
in Scandinavia I frequented 20+ years ago

Certainly there were in the Lakeside one when I last used it some years ago.
(I doubt they've blocked them, but they don't make them very obvious.)

_They_ are probably staff shortcuts for their use in case of fire!

--
Frank Erskine

On Fri, 02 Aug 2013 17:39:18 +0000, David.WE.Roberts wrote:

Ikea always seems to go together right - unless, of course, you don't
follow the instructions correctly.

We have put a lot of Ikea stuff together over the years.

It just works.

I've just spent a frustrating (well, it felt like at least an hour)
trying to put a B&Q circular garden table together.

Should be simple. Two metal frames at right angles, held in place by a
metal loop with welded brackets.

Turns out after much pushing and grunting and removing and refitting
that the frame is bent to f*ck and/or not welded up correctly.

http://www.diy.com/nav/garden/outdoo...iture/tables/-
specificproducttype-dining_tables/Lavezzi-Dining-Table-12718771?
noCookies=false

or

http://tinyurl.com/odtd7f3

is what is should look like.

Now trying to ring them up to ask them to hold a replacement for us.

Friday evening is not a good time to get customer service.

It is a shame that there isn't an Ikea anywhere near us. Nearest is
about 1.5 hours drive each way.

So how can Ikea do it and remain cheap, and B&Q just can't?


Well, got the replacement and put that together O.K. (ish).

General design is very good, both for looks and for self assembly.

The manufacturing is crap.

The frame almost fits together although a couple of the captive bolts (or
tapped whatever) are banjaxed but at least it sits firmly on the deck, and
the composite top is very nice indeed.

So good engineering and style in the design.

Rubbish production.

But I guess that is the way of business these days - cheaper to order
goods with a 10% or more failure rate and just throw away the rejects than
to pay a bit more for quality control at the point of manufacture.

So we pay the price of returning goods for the reduction in overall price.

Cheers

Dave R