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David.WE.Roberts David.WE.Roberts is offline
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Default Ikea vs B&Q for DIY furniture

Ikea always seems to go together right - unless, of course, you don't
follow the instructions correctly.

We have put a lot of Ikea stuff together over the years.

It just works.

I've just spent a frustrating (well, it felt like at least an hour) trying
to put a B&Q circular garden table together.

Should be simple. Two metal frames at right angles, held in place by a
metal loop with welded brackets.

Turns out after much pushing and grunting and removing and refitting that
the frame is bent to f*ck and/or not welded up correctly.

http://www.diy.com/nav/garden/outdoo...iture/tables/-
specificproducttype-dining_tables/Lavezzi-Dining-Table-12718771?
noCookies=false

or

http://tinyurl.com/odtd7f3

is what is should look like.

Now trying to ring them up to ask them to hold a replacement for us.

Friday evening is not a good time to get customer service.

It is a shame that there isn't an Ikea anywhere near us. Nearest is about
1.5 hours drive each way.

So how can Ikea do it and remain cheap, and B&Q just can't?

Grrrr.


Dave R