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#1
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Smart meters: what's the catch?
Currently I read the electricity and gas meters at the end of each
month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? -- Mike Barnes |
#2
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Smart meters: what's the catch?
On 28/10/2010 09:47, Mike Barnes wrote:
Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? What if you subsequently want to change suppliers? When no other suppliers are yet using smart meters they may have you by the 'nads? Maybe there is a contractual lock-in. |
#3
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Smart meters: what's the catch?
On Thu, 28 Oct 2010 09:58:49 +0100, Vortex7 wrote:
What if you subsequently want to change suppliers? Presumably a smart meter still has a display so you can check that the data it has sent and appears on the bill is correct. So A.N.Other supplier not using smart meters or on a differnt smart meter system can just carry on using the information from the display. The only time I've had a meter misread is when they used the optical link thingy... Do smart meters still have to be read manually, by a meter reader and by law, at least every six months? -- Cheers Dave. |
#4
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Smart meters: what's the catch?
In article , Mike Barnes
writes Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? There are quite a few scare stories out there about First Utility (FU by name, FU by customer service). Some relate to mis-billing (over-billing) even when a smart meter is fitted, smart meter readings not filed, over estimates with refusal to accept customer readings as corrections. Googling for: "First Utility" +"smart meter" +problems gets quite a few, eg: http://www.moneysupermarket.com/comm...ty-158735.aspx In my personal experience they are fine when all is going well but quickly live up to their initials when things go wrong. Smart meter may be a fine idea but don't expect an easy ride if things start going wrong. Watch out for their low(ish) unit prices but high standing charges. -- fred FIVE TV's superbright logo - not the DOG's, it's ******** |
#5
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Smart meters: what's the catch?
Vortex7 :
On 28/10/2010 09:47, Mike Barnes wrote: Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? What if you subsequently want to change suppliers? When no other suppliers are yet using smart meters they may have you by the 'nads? The FAQ says that the meter has a normal display that you can read yourself if you like. Therefore other suppliers could presumably read it if required. Maybe there is a contractual lock-in. That's more likely - that in order to make it worthwhile for them they'll want a commitment not to switch for a year or so. -- Mike Barnes |
#6
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Smart meters: what's the catch?
fred :
In article , Mike Barnes writes Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? There are quite a few scare stories out there about First Utility (FU by name, FU by customer service). Some relate to mis-billing (over-billing) even when a smart meter is fitted, smart meter readings not filed, over estimates with refusal to accept customer readings as corrections. Googling for: "First Utility" +"smart meter" +problems gets quite a few, eg: http://www.moneysupermarket.com/comm.../firstutility- 158735.aspx In my personal experience they are fine when all is going well but quickly live up to their initials when things go wrong. Smart meter may be a fine idea but don't expect an easy ride if things start going wrong. Watch out for their low(ish) unit prices but high standing charges. Thanks - all useful advice. We're quite high users so the standing charge isn't much of an issue. I've actually been well pleased with the service and prices I've received from FU. I'm thinking that I should leave well alone and certainly look at any terms and conditions such as tariff changes before committing to anything. -- Mike Barnes |
#7
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Smart meters: what's the catch?
"Mike Barnes" wrote in message
... Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? I wonder if it draws the power that it needs to run before or after it measures the power that you are consuming. You might also want to consider the implications of the 'Smart Tariff'. -- Michael Chare |
#8
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Smart meters: what's the catch?
Michael Chare :
"Mike Barnes" wrote in message news:vNJPXMj ... Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? I wonder if it draws the power that it needs to run before or after it measures the power that you are consuming. You might also want to consider the implications of the 'Smart Tariff'. Indeed I just did that and it works out more expensive. So much for "free". Therefore I'll leave things as they are. While investigating the tariffs I discovered that I'm due for a substantial dual fuel rebate quite soon - I'd forgotten about that. People might complain about the service but FU been have very good for me. -- Mike Barnes |
#9
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Smart meters: what's the catch?
"Mike Barnes" wrote in message ... Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? In theory its a cost saving, they don't have to send meter readers out as often. Its also an "energy saving measure" and the government wants everyone to have a smart meter so they can see how much energy you are wasting. |
#10
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Smart meters: what's the catch?
On Thu, 28 Oct 2010 09:47:54 +0100, Mike Barnes
wrote: Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? The smart meter cannot be fiddled but you can fiddle? Only use I can think of. |
#11
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Smart meters: what's the catch?
On Thu, 28 Oct 2010 19:38:26 +0100, "dennis@home"
wrote: "Mike Barnes" wrote in message d... Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? In theory its a cost saving, they don't have to send meter readers out as often. In theory it will cost more in the short term since someone will have to pay for all those smart meters and their installation. But don't worry the utility companies won't lose out and will past the cost onto the consumer :-( Its also an "energy saving measure" and the government wants everyone to have a smart meter so they can see how much energy you are wasting. Correct. Everyone will get a smart meter over the next few years. The thing I am really concerned about is I'll bet there will be little or no security and it will be easy to hack the meter and cut your power off. All "their" calculations are based on the assumption that no-one knows how much energy they are using and smart meters will magically make them use less. -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
#12
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Smart meters: what's the catch?
On 28/10/10 12:55, Mike Barnes wrote:
: On 28/10/2010 09:47, Mike Barnes wrote: Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? What if you subsequently want to change suppliers? When no other suppliers are yet using smart meters they may have you by the 'nads? The FAQ says that the meter has a normal display that you can read yourself if you like. Therefore other suppliers could presumably read it if required. Maybe there is a contractual lock-in. That's more likely - that in order to make it worthwhile for them they'll want a commitment not to switch for a year or so. We had these installed by E-on a couple of years ago. They worked fine, there's no catch and the reason the companies do it is because they don't have to pay a meter reading company to come round and read your meters, but they still get accurate readings unlike with some of the self-read tariffs around. Basically it's cheaper for them. There is no lock-in, if you move to another supplier that doesn't use the smart meters then the digits are read from the screen in the normal way. The interesting one was the gas meter. Of course there is no power supply to a gas meter so I wondered if they just swap out batteries or they rely on a turbine blade in the gas flow to keep a rechargeable topped up. The gas meter doesn't actually transmit directly back to the company, it transmits locally to the electricity meter (the two have to be paired) and then the electricity meter has a SIM card in it and transmits both readings back to the company over GPRS. |
#14
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Smart meters: what's the catch?
On 29/10/10 09:35, Mark wrote:
The thing I am really concerned about is I'll bet there will be little or no security and it will be easy to hack the meter and cut your power off. All "their" calculations are based on the assumption that no-one knows how much energy they are using and smart meters will magically make them use less. There is another advantage for the energy companies. The same meters can be used for pre-pay or post-pay billing. For pre-pay billing, the customer can pay on the web, over the phone or at a Paypoint location and the account is automatically topped up a bit like a mobile phone topup account. The credits are added to the meter over the GPRS interface and you can see on the meter how much credit you have remaining. If you switch between pre-pay and post-pay a signal is sent over the air to the meter and it alters its behaviour accordingly. |
#15
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Smart meters: what's the catch?
On Fri, 29 Oct 2010 09:53:28 +0100, funkyoldcortina wrote:
... the electricity meter has a SIM card in it and transmits both readings back to the company over GPRS. What happens if there is no GPRS signal where your electricity meter is located? -- Cheers Dave. |
#16
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Smart meters: what's the catch?
"dennis@home" :
"Mike Barnes" wrote in message news:vNJPXMj ... Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? In theory its a cost saving, they don't have to send meter readers out as often. Possibly, but I'm not so sure. We hardly ever see a meter reader, and I assume they'd still send one out every now and then to check for tampering. -- Mike Barnes |
#17
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Smart meters: what's the catch?
On Fri, 29 Oct 2010 10:09:57 +0100 (BST), "Dave Liquorice"
wrote: On Fri, 29 Oct 2010 09:53:28 +0100, funkyoldcortina wrote: ... the electricity meter has a SIM card in it and transmits both readings back to the company over GPRS. What happens if there is no GPRS signal where your electricity meter is located? There's virtually no chance there will be enough signal where my meters are located. Do I get energy for free then? ;-) -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
#18
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Smart meters: what's the catch?
Dave Liquorice wrote:
On Fri, 29 Oct 2010 09:53:28 +0100, funkyoldcortina wrote: ... the electricity meter has a SIM card in it and transmits both readings back to the company over GPRS. What happens if there is no GPRS signal where your electricity meter is located? Tye cut you off, of course. |
#19
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Smart meters: what's the catch?
Dave Liquorice :
On Fri, 29 Oct 2010 09:53:28 +0100, funkyoldcortina wrote: ... the electricity meter has a SIM card in it and transmits both readings back to the company over GPRS. What happens if there is no GPRS signal where your electricity meter is located? From First Utility's FAQ: Are there any reasons why you may not be able to fit a smart meter in my home? In most cases smart meters are installed with no problems at all. Occasionally we have found that we are unable to do so due to a number of reasons beyond our control. These include: * A weak mobile signal (smart meters communicate using mobile technology, therefore a weak signal will prevent the meter sending the reads to our head office) -- Mike Barnes |
#20
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Smart meters: what's the catch?
"Mark" wrote in message ... The thing I am really concerned about is I'll bet there will be little or no security and it will be easy to hack the meter and cut your power off. you watch too much TV. |
#21
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Smart meters: what's the catch?
In article ,
Mike Barnes writes: Currently I read the electricity and gas meters at the end of each month, fill in an online form, and pay for the actual usage near the middle of the following month. I'm very happy with this arrangement. My supplier (First Utility) has offered me free "smart meters". http://www.first-utility.com/home-en...t-smart-meters A smart meter takes automatic readings of your energy usage It sends the readings via a mobile communications link to First Utility We make your energy usage data available to view online You receive an accurate, monthly energy bill Experience tells me that if something is free there must be a downside, but I can't see it. Is there one? Is this a consumer-subsidised scheme like those "free" CFLs? They have the ability to remote disconnect you without any visit. Some people might regard that as a disadvantage. Personally, I think this control needs to be taken away from the suppliers and passed to an independant body which will require some suitable evidence and/or court order before allowing disconnection. I'm not very comfortable with the suppliers being able to control it themselves. There's also the issue of this control being broken into due to poor security - imagine if some school kid in Russia finds he can switch off the power to 10 million UK homes at the push of a button on his laptop. -- Andrew Gabriel [email address is not usable -- followup in the newsgroup] |
#22
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Smart meters: what's the catch?
Andrew Gabriel wrote:
They have the ability to remote disconnect you without any visit. Some people might regard that as a disadvantage. Are you sure that these meters have that capability? Chris -- Chris J Dixon Nottingham UK Have dancing shoes, will ceilidh. |
#23
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Smart meters: what's the catch?
On Sun, 31 Oct 2010 08:53:10 +0000, Chris J Dixon
wrote: Andrew Gabriel wrote: They have the ability to remote disconnect you without any visit. Some people might regard that as a disadvantage. Are you sure that these meters have that capability? All the information states that there will be two-way communication between the utility company and the meter. Nowhere, in their marketing leaflets, do they suggest a use for communication from company to meter only the other way. So what use could they put it??? In addition - in the consultation documents it states "further work is needed to asses some of the issues raised before a final decision is taken on this element" (remote disabling). Only remote disabling for commercial customers has been ruled out. -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
#24
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Smart meters: what's the catch?
On 29/10/10 10:09, Dave Liquorice wrote:
On Fri, 29 Oct 2010 09:53:28 +0100, funkyoldcortina wrote: ... the electricity meter has a SIM card in it and transmits both readings back to the company over GPRS. What happens if there is no GPRS signal where your electricity meter is located? They check that before they fit the meter. |
#25
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Smart meters: what's the catch?
On 01/11/10 09:16, Mark wrote:
On Sun, 31 Oct 2010 08:53:10 +0000, Chris J wrote: Andrew Gabriel wrote: They have the ability to remote disconnect you without any visit. Some people might regard that as a disadvantage. Are you sure that these meters have that capability? All the information states that there will be two-way communication between the utility company and the meter. Nowhere, in their marketing leaflets, do they suggest a use for communication from company to meter only the other way. So what use could they put it??? I already indicated why they need two way comms. From another post:- The same meters can be used for pre-pay or post-pay billing. For pre-pay billing, the customer can pay on the web, over the phone or at a Paypoint location and the account is automatically topped up a bit like a mobile phone topup account. The credits are added to the meter over the GPRS interface and you can see on the meter how much credit you have remaining. If you switch between pre-pay and post-pay a signal is sent over the air to the meter and it alters its behaviour accordingly. |
#26
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Smart meters: what's the catch?
funkyoldcortina wrote:
I already indicated why they need two way comms. From another post:- The same meters can be used for pre-pay or post-pay billing. For pre-pay billing, the customer can pay on the web, over the phone or at a Paypoint location and the account is automatically topped up a bit like a mobile phone topup account. The credits are added to the meter over the GPRS interface and you can see on the meter how much credit you have remaining. If you switch between pre-pay and post-pay a signal is sent over the air to the meter and it alters its behaviour accordingly. ISTMT the final details for the national roll-out of smart meters is yet to be fully agreed. Therefore any early implementers can only be working to rules of their own devising, and may well have to replace such meters with ones complying with whatever is imposed. Chris -- Chris J Dixon Nottingham UK Have dancing shoes, will ceilidh. |
#27
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Smart meters: what's the catch?
On 01/11/10 15:15, Chris J Dixon wrote:
funkyoldcortina wrote: I already indicated why they need two way comms. From another post:- The same meters can be used for pre-pay or post-pay billing. For pre-pay billing, the customer can pay on the web, over the phone or at a Paypoint location and the account is automatically topped up a bit like a mobile phone topup account. The credits are added to the meter over the GPRS interface and you can see on the meter how much credit you have remaining. If you switch between pre-pay and post-pay a signal is sent over the air to the meter and it alters its behaviour accordingly. ISTMT the final details for the national roll-out of smart meters is yet to be fully agreed. Therefore any early implementers can only be working to rules of their own devising, and may well have to replace such meters with ones complying with whatever is imposed. That is not likely to be anything more than a software upgrade. The meters are made by Landis+Gyr (AMPY). Our electric meter looked like this http://www.utilityweek.co.uk/news/Sm...er%204MAIN.jpg (on the left) - we did not have the optional remote display. The gas meter had a digital display which you could read locally by pressing a button. |
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