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Robert Allison
 
Posts: n/a
Default A contractors rant--LONG

In another thread, I kind of scolded a poster who said that
they would never use me (see; estimates from contractors). It
got me to thinking about what I have seen in 35 years of
construction and where I am now.

I have worked my way up through the ranks in construction
without ever intending to be a contractor. I just kept seeing
ineptitude and thought that I could do better than others and
for the most part, I was able to prove that when I was moved
up in the chain of command. There were plenty of false starts
and errors, but I kept on, knowing that I was at least as
smart as most of the next guys and hardworking to boot.

Finally, I went out on my own and formed my own construction
contracting company, specializing in residential and light
commercial. By the time I did this, I had many happy
customers that were delighted to have my company do their
work. All of these customers trusted me, and their method of
hiring me was to show me what they wanted done, get a price,
and if it was within their budget, we would discuss when I
would start. About half of the work I do is cost plus with a
not to exceed number. The other half is hard contract.

It had taken me 25 years of hard work to reach a point where I
could do this. I have so much work that I have to reject work
because I just don't have the time to do it. Guess what? I
can pick and choose what I want to do! I take the jobs that I
want to do and pass on the rest. I take the clients that I
feel comfortable with and reject the rest. This is not the
result of doing shoddy work, or not knowing what I am doing,
or not knowing how to run a business. It is because I have
worked very hard to develope a good reputation and worked
harder to keep it.

I have only had 2 unsatisfied customers in the last 10 years.
This was not due to bad product, but from what I call
unsatisfiable clients. If you are in this business for long,
you WILL run across some.

I have a lot of friends in the construction business. Many
are out on their own, barely making it. Some are capable
craftsmen, but they are unreliable. Some are great salesmen,
but not very good at quality control. Some are great
craftsmen, but have no business sense, which of course, causes
problems. One thing they have in common is that they will do
just about anything to get the job, because they need the
work. They have little repeat business and few referrals.

OTOH, I have people that are great at what they do. They are
hardworking, honest, reliable, and have good business sense.
They are rarely out of work, and, like me, pick the jobs they
want to do and let the rest go. These are the guys that I use
for subcontractors.

My clients refer me to their friends, neighbors and even
people they meet on the street. I get lots of calls to come
out and give estimates and look at work. While my regular
clients tell me they have a job for me to do and ask when I
will be available, the referrals are all over the spectrum.
When I am out doing the initial contact, they are feeling me
out, and I am doing the same to them. I will often give the
person that referred them to me a call to feel them out about
the potential client. If I don't feel right about them, they
get a polite call explaining that I am too busy to take on
anything else right now and giving them a few people to call
who may be interested in doing their work.

My point in all this is that if you are a homeowner that wants
a good contractor, you need to show a little patience. Be
honest, and don't feel shy about asking questions. Don't be
impatient. I know that remodeling or building a home can be a
nervewracking enterprise to take on. Remember that the good
contractors are busy and they are busy for a reason. It is
because they are good at what they do, and quality is in
demand. So don't be too demanding right at the outset. Feel
out the contractor and see if you feel you can work with him
and trust him. Trust is probably the most important element
in a good relationship with your contractor. That doesn't
mean blind faith. It means trust.

Once a client has chosen to work with me, I will do just about
anything to make them happy. I won't do that just to get the job.

--
Robert Allison
Rimshot, Inc.
Georgetown, TX
  #2   Report Post  
Dr. Hardcrab
 
Posts: n/a
Default


"Robert Allison" wrote in message
news:JDI_d.12136$hA3.6227@trnddc09...
In another thread, I kind of scolded a poster who said that they would
never use me (see; estimates from contractors). It got me to thinking
about what I have seen in 35 years of construction and where I am now.

I have worked my way up through the ranks in construction without ever
intending to be a contractor. I just kept seeing ineptitude and thought
that I could do better than others and for the most part, I was able to
prove that when I was moved up in the chain of command. There were plenty
of false starts and errors, but I kept on, knowing that I was at least as
smart as most of the next guys and hardworking to boot.

Finally, I went out on my own and formed my own construction contracting
company, specializing in residential and light commercial. By the time I
did this, I had many happy customers that were delighted to have my
company do their work. All of these customers trusted me, and their
method of hiring me was to show me what they wanted done, get a price, and
if it was within their budget, we would discuss when I would start. About
half of the work I do is cost plus with a not to exceed number. The other
half is hard contract.

It had taken me 25 years of hard work to reach a point where I could do
this. I have so much work that I have to reject work because I just don't
have the time to do it. Guess what? I can pick and choose what I want to
do! I take the jobs that I want to do and pass on the rest. I take the
clients that I feel comfortable with and reject the rest. This is not the
result of doing shoddy work, or not knowing what I am doing, or not
knowing how to run a business. It is because I have worked very hard to
develope a good reputation and worked harder to keep it.

I have only had 2 unsatisfied customers in the last 10 years. This was not
due to bad product, but from what I call unsatisfiable clients. If you
are in this business for long, you WILL run across some.

I have a lot of friends in the construction business. Many are out on
their own, barely making it. Some are capable craftsmen, but they are
unreliable. Some are great salesmen, but not very good at quality
control. Some are great craftsmen, but have no business sense, which of
course, causes problems. One thing they have in common is that they will
do just about anything to get the job, because they need the work. They
have little repeat business and few referrals.

OTOH, I have people that are great at what they do. They are hardworking,
honest, reliable, and have good business sense. They are rarely out of
work, and, like me, pick the jobs they want to do and let the rest go.
These are the guys that I use for subcontractors.

My clients refer me to their friends, neighbors and even people they meet
on the street. I get lots of calls to come out and give estimates and
look at work. While my regular clients tell me they have a job for me to
do and ask when I will be available, the referrals are all over the
spectrum. When I am out doing the initial contact, they are feeling me
out, and I am doing the same to them. I will often give the person that
referred them to me a call to feel them out about the potential client.
If I don't feel right about them, they get a polite call explaining that I
am too busy to take on anything else right now and giving them a few
people to call who may be interested in doing their work.

My point in all this is that if you are a homeowner that wants a good
contractor, you need to show a little patience. Be honest, and don't feel
shy about asking questions. Don't be impatient. I know that remodeling
or building a home can be a nervewracking enterprise to take on. Remember
that the good contractors are busy and they are busy for a reason. It is
because they are good at what they do, and quality is in demand. So don't
be too demanding right at the outset. Feel out the contractor and see if
you feel you can work with him and trust him. Trust is probably the most
important element in a good relationship with your contractor. That
doesn't mean blind faith. It means trust.

Once a client has chosen to work with me, I will do just about anything to
make them happy. I won't do that just to get the job.


polite golf applause

Very nice.........


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Edwin Pawlowski
 
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Default


"Robert Allison" wrote in message
All of these customers trusted me, and their method of hiring me was to
show me what they wanted done, get a price, and if it was within their
budget, we would discuss when I would start.


I will often give the person that referred them to me a call to feel
them out about the potential client. If I don't feel right about them,
they get a polite call explaining that I am too busy to take on anything
else right now and giving them a few people to call who may be interested
in doing their work.

Feel out the contractor and see if you feel you can work with him and
trust him. Trust is probably the most important element in a good
relationship with your contractor. That doesn't mean blind faith. It
means trust.


You sound like my kind of guy. If you sign a contract because you don't
trust the contractor, you are working with the wrong contractor. It will
tend to make your lawyer a wealthy person.


  #4   Report Post  
Richard J Kinch
 
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Default

All well said.

But the real test of a top-notch businessman is someone who will correct
his foul-ups even at his own expense. Are you professional enough to take
a financial loss on a job, in order to keep your end of the bargain? Most
contractors seem to have an inflexible idea that they must make money on
every single job. When things go wrong, they just default while they're
still ahead.

What about something that the customer won't know was a problem, a hidden
defect you can cover up, like too much water or too much time in the
concrete mix? Do you do it over at your expense?
  #5   Report Post  
xrongor
 
Posts: n/a
Default

you dont know the first thing about running a business, do you.

your hypothetical situations are all fine and dandy, and rarely have
anything to do with the real world.

randy

All well said.

But the real test of a top-notch businessman is someone who will correct
his foul-ups even at his own expense. Are you professional enough to take
a financial loss on a job, in order to keep your end of the bargain? Most
contractors seem to have an inflexible idea that they must make money on
every single job. When things go wrong, they just default while they're
still ahead.

What about something that the customer won't know was a problem, a hidden
defect you can cover up, like too much water or too much time in the
concrete mix? Do you do it over at your expense?





  #6   Report Post  
Suzie-Q
 
Posts: n/a
Default

In article JDI_d.12136$hA3.6227@trnddc09,
Robert Allison wrote:

- In another thread, I kind of scolded a poster who said that
- they would never use me (see; estimates from contractors). It
- got me to thinking about what I have seen in 35 years of
- construction and where I am now.
-
- I have worked my way up through the ranks in construction
- without ever intending to be a contractor. I just kept seeing
- ineptitude and thought that I could do better than others and
- for the most part, I was able to prove that when I was moved
- up in the chain of command. There were plenty of false starts
- and errors, but I kept on, knowing that I was at least as
- smart as most of the next guys and hardworking to boot.
-
- Finally, I went out on my own and formed my own construction
- contracting company, specializing in residential and light
- commercial. By the time I did this, I had many happy
- customers that were delighted to have my company do their
- work. All of these customers trusted me, and their method of
- hiring me was to show me what they wanted done, get a price,
- and if it was within their budget, we would discuss when I
- would start. About half of the work I do is cost plus with a
- not to exceed number. The other half is hard contract.
-
- It had taken me 25 years of hard work to reach a point where I
- could do this. I have so much work that I have to reject work
- because I just don't have the time to do it. Guess what? I
- can pick and choose what I want to do! I take the jobs that I
- want to do and pass on the rest. I take the clients that I
- feel comfortable with and reject the rest. This is not the
- result of doing shoddy work, or not knowing what I am doing,
- or not knowing how to run a business. It is because I have
- worked very hard to develope a good reputation and worked
- harder to keep it.
-
- I have only had 2 unsatisfied customers in the last 10 years.
- This was not due to bad product, but from what I call
- unsatisfiable clients. If you are in this business for long,
- you WILL run across some.
-
- I have a lot of friends in the construction business. Many
- are out on their own, barely making it. Some are capable
- craftsmen, but they are unreliable. Some are great salesmen,
- but not very good at quality control. Some are great
- craftsmen, but have no business sense, which of course, causes
- problems. One thing they have in common is that they will do
- just about anything to get the job, because they need the
- work. They have little repeat business and few referrals.
-
- OTOH, I have people that are great at what they do. They are
- hardworking, honest, reliable, and have good business sense.
- They are rarely out of work, and, like me, pick the jobs they
- want to do and let the rest go. These are the guys that I use
- for subcontractors.
-
- My clients refer me to their friends, neighbors and even
- people they meet on the street. I get lots of calls to come
- out and give estimates and look at work. While my regular
- clients tell me they have a job for me to do and ask when I
- will be available, the referrals are all over the spectrum.
- When I am out doing the initial contact, they are feeling me
- out, and I am doing the same to them. I will often give the
- person that referred them to me a call to feel them out about
- the potential client. If I don't feel right about them, they
- get a polite call explaining that I am too busy to take on
- anything else right now and giving them a few people to call
- who may be interested in doing their work.
-
- My point in all this is that if you are a homeowner that wants
- a good contractor, you need to show a little patience. Be
- honest, and don't feel shy about asking questions. Don't be
- impatient. I know that remodeling or building a home can be a
- nervewracking enterprise to take on. Remember that the good
- contractors are busy and they are busy for a reason. It is
- because they are good at what they do, and quality is in
- demand. So don't be too demanding right at the outset. Feel
- out the contractor and see if you feel you can work with him
- and trust him. Trust is probably the most important element
- in a good relationship with your contractor. That doesn't
- mean blind faith. It means trust.
-
- Once a client has chosen to work with me, I will do just about
- anything to make them happy. I won't do that just to get the job.

I don't suppose you'd come up to Gatesville, TX, to do a small job,
would you?
--
8^)~~~ Sue (remove the x to e-mail)
~~~~~~
"I reserve the absolute right to be smarter
today than I was yesterday." -Adlai Stevenson

http://www.suzanne-eckhardt.com/
http://www.intergnat.com/malebashing/
http://www.intergnat.com/pussygames/
  #7   Report Post  
Robert Allison
 
Posts: n/a
Default

Richard J Kinch wrote:
All well said.

But the real test of a top-notch businessman is someone who will correct
his foul-ups even at his own expense. Are you professional enough to take
a financial loss on a job, in order to keep your end of the bargain? Most
contractors seem to have an inflexible idea that they must make money on
every single job. When things go wrong, they just default while they're
still ahead.

What about something that the customer won't know was a problem, a hidden
defect you can cover up, like too much water or too much time in the
concrete mix? Do you do it over at your expense?


Those are the kinds of things that are inherent in developing
a good reputation. I have not lost money on any large jobs,
but I have broken even in order to provide the quality that I
am in business to insure.

I have lost money on smaller jobs ($1,000.00 and less) but
only twice due to a mistake on my part that could have
resulted in less than my ideal of quality. The other times
that I have lost money is usually due to something that was
damaged during the project and I had to replace.

The concrete problems that you posed as examples would be
things that I have caught the concrete supplier doing. In the
event that too much water has been added (never at my
direction, but because the driver felt it was necessary) or it
has sat too long, I would send the truck back to the plant and
have it replaced at the expense of the concrete supplier. I
would not lose money in that manner. Believe me, I have sent
back my share of concrete trucks.

On the other hand, while in the course of a project, I have
been asked to do things that I consider to be wrong. Usually
I refuse, but in a couple of cases I have had the client sign
a form which states that I consider the action to be
incompatible with standard construction methods and was only
done at the request of the client. Usually when I bring out
this form, the client will back off and allow me to do it
correctly. Even with the form, I do not like to do things
like that, because somewhere down the line, someone will
notice it and of course, I will be the one that did it. THAT
person will not be shown the form that I made the client sign.

It is tough to keep your reputation intact.

I work hard to do just that. Not just for the client, but so
I can sleep at night.

--
Robert Allison
Rimshot, Inc.
Georgetown, TX
  #8   Report Post  
Robert Allison
 
Posts: n/a
Default

Suzie-Q wrote:
In article JDI_d.12136$hA3.6227@trnddc09,
Robert Allison wrote:


Snipped

-
- Once a client has chosen to work with me, I will do just about
- anything to make them happy. I won't do that just to get the job.

I don't suppose you'd come up to Gatesville, TX, to do a small job,
would you?


Heh, heh! I am not trying to drum up business here. Just
wanted to rant. But no, that is just a bit out of my area.
I've done some work in Killeen, and that was a bit far for me.

Thanks for the offer, tho.

--
Robert Allison
Rimshot, Inc.
Georgetown, TX
  #9   Report Post  
Suzie-Q
 
Posts: n/a
Default

In article FkO_d.10491$mq2.5323@trnddc08,
Robert Allison wrote:

- Suzie-Q wrote:
- In article JDI_d.12136$hA3.6227@trnddc09,
- Robert Allison wrote:
-
- Snipped
-
- -
- - Once a client has chosen to work with me, I will do just about
- - anything to make them happy. I won't do that just to get the job.
-
- I don't suppose you'd come up to Gatesville, TX, to do a small job,
- would you?
-
- Heh, heh! I am not trying to drum up business here. Just
- wanted to rant. But no, that is just a bit out of my area.
- I've done some work in Killeen, and that was a bit far for me.
-
- Thanks for the offer, tho.

Bummer.
--
8^)~~~ Sue (remove the x to e-mail)
~~~~~~
"I reserve the absolute right to be smarter
today than I was yesterday." -Adlai Stevenson

http://www.suzanne-eckhardt.com/
http://www.intergnat.com/malebashing/
http://www.intergnat.com/pussygames/
  #10   Report Post  
Curly Sue
 
Posts: n/a
Default

On Fri, 18 Mar 2005 20:02:04 -0600, Richard J Kinch
wrote:

All well said.

But the real test of a top-notch businessman is someone who will correct
his foul-ups even at his own expense. Are you professional enough to take
a financial loss on a job, in order to keep your end of the bargain? Most
contractors seem to have an inflexible idea that they must make money on
every single job. When things go wrong, they just default while they're
still ahead.

What about something that the customer won't know was a problem, a hidden
defect you can cover up, like too much water or too much time in the
concrete mix? Do you do it over at your expense?


You pretty much outlined Boston's Big Dig. (Except for the default
part. The customers there have bottomless pockets.)

Sue(tm)
Lead me not into temptation... I can find it myself!


  #11   Report Post  
Richard J Kinch
 
Posts: n/a
Default

xrongor writes:

you dont know the first thing about running a business, do you.


I have been in business continuously for almost 30 years.

your hypothetical situations are all fine and dandy, and rarely have
anything to do with the real world.


They are all examples I have personally experienced.
  #12   Report Post  
xrongor
 
Posts: n/a
Default


"Richard J Kinch" wrote in message
.. .
xrongor writes:

you dont know the first thing about running a business, do you.


I have been in business continuously for almost 30 years.


and that means you know how to run one?


your hypothetical situations are all fine and dandy, and rarely have
anything to do with the real world.


They are all examples I have personally experienced.


like i said. your agenda. not reality.

randy


  #13   Report Post  
 
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You sound like an honest contractor and businessman; I wish my
contractor was as so. He downright lied about his credentials, gave us
references who turned out to be his relatives and neighbors, he took
us to construction sites which were not his, and was downright
fraudulent with his credentials as a general contractor.

He tried to use slipshod construction practices that even the subs came
to us and told us about. (Thank god for them and the building
inspectors)

For example He dug the foundation and pored the footings, he was trying
to save $2000.00, but had a sub come in and poor the cellar walls,
during the poor for the walls the footings shifted and he had to knock
the walls and footings down and re-do them again, he wanted to charge
us additional because of this. The reason for the footing shifting, he
didn't properly protect the soil under the footings from water and
the soil became saturated. If he would have installed a simple sump
pump this would not have happened.
f he tried to use triple two by tens where a glue lam was specified,
which supported the entire second floor and the roof The architect,
framers and inspectors all called him on that one, and the bank
refused to pay him until all structural problems were fixed.
He neglected to figure in the cost for wiring in our split AC system,
he didn't even figure in the rouging of the two circuits at all. He
did not know or figure in for the cost of insulation for a radiant
flooring system, then claimed insulation under radiant tubing was
unnecessary as heat rises.

As this was a partial teardown and addition to an existing house we
asked to have the existing portion of the house re-sided with the same
material as the new section and it was stated in the contract as such.
He comes to us near the end of the project and states we owe him an
extra $12,000 for the siding on the old section on the house as he
forgot to include that in the original estimate.

This is when we got a lawyer and fired this looser.

Of course we learn about this guy's incompetence from the subs and
that his references and the houses he claimed to be working on were
bogus. He was so incompetent the subs started to ask me about
scheduling and guidance on this project, as he was usually only on site
for about 2 hours a day and they could never reach him on his cell or
pager, I on the other hand was living in the old section of the house
and was readably available by phone or in person.

I guess this is an opposite rant from yours showing the other side.
Even though we tried to fully check out this guys credentials we were
mislead and deceived.

  #14   Report Post  
Andy Asberry
 
Posts: n/a
Default

On Fri, 18 Mar 2005 22:30:01 GMT, Robert Allison
wrote:

In another thread, I kind of scolded a poster who said that
they would never use me (see; estimates from contractors). It
got me to thinking about what I have seen in 35 years of
construction and where I am now.

I have worked my way up through the ranks in construction
without ever intending to be a contractor. I just kept seeing
ineptitude and thought that I could do better than others and
for the most part, I was able to prove that when I was moved
up in the chain of command. There were plenty of false starts
and errors, but I kept on, knowing that I was at least as
smart as most of the next guys and hardworking to boot.

Finally, I went out on my own and formed my own construction
contracting company, specializing in residential and light
commercial. By the time I did this, I had many happy
customers that were delighted to have my company do their
work. All of these customers trusted me, and their method of
hiring me was to show me what they wanted done, get a price,
and if it was within their budget, we would discuss when I
would start. About half of the work I do is cost plus with a
not to exceed number. The other half is hard contract.

It had taken me 25 years of hard work to reach a point where I
could do this. I have so much work that I have to reject work
because I just don't have the time to do it. Guess what? I
can pick and choose what I want to do! I take the jobs that I
want to do and pass on the rest. I take the clients that I
feel comfortable with and reject the rest. This is not the
result of doing shoddy work, or not knowing what I am doing,
or not knowing how to run a business. It is because I have
worked very hard to develope a good reputation and worked
harder to keep it.

I have only had 2 unsatisfied customers in the last 10 years.
This was not due to bad product, but from what I call
unsatisfiable clients. If you are in this business for long,
you WILL run across some.

I have a lot of friends in the construction business. Many
are out on their own, barely making it. Some are capable
craftsmen, but they are unreliable. Some are great salesmen,
but not very good at quality control. Some are great
craftsmen, but have no business sense, which of course, causes
problems. One thing they have in common is that they will do
just about anything to get the job, because they need the
work. They have little repeat business and few referrals.

OTOH, I have people that are great at what they do. They are
hardworking, honest, reliable, and have good business sense.
They are rarely out of work, and, like me, pick the jobs they
want to do and let the rest go. These are the guys that I use
for subcontractors.

My clients refer me to their friends, neighbors and even
people they meet on the street. I get lots of calls to come
out and give estimates and look at work. While my regular
clients tell me they have a job for me to do and ask when I
will be available, the referrals are all over the spectrum.
When I am out doing the initial contact, they are feeling me
out, and I am doing the same to them. I will often give the
person that referred them to me a call to feel them out about
the potential client. If I don't feel right about them, they
get a polite call explaining that I am too busy to take on
anything else right now and giving them a few people to call
who may be interested in doing their work.

My point in all this is that if you are a homeowner that wants
a good contractor, you need to show a little patience. Be
honest, and don't feel shy about asking questions. Don't be
impatient. I know that remodeling or building a home can be a
nervewracking enterprise to take on. Remember that the good
contractors are busy and they are busy for a reason. It is
because they are good at what they do, and quality is in
demand. So don't be too demanding right at the outset. Feel
out the contractor and see if you feel you can work with him
and trust him. Trust is probably the most important element
in a good relationship with your contractor. That doesn't
mean blind faith. It means trust.

Once a client has chosen to work with me, I will do just about
anything to make them happy. I won't do that just to get the job.


Most of us have read your posts long enough to know this not your way
of doing business for just today. It is a way of life; an expectation
of yourself.

The problem for the customer is that this is the same story they get
from the slick-talking-know-nothing contractor.

I'm not a building contractor but in my business I get testimonials
from every customer. It is hard for a potential customer to ignore a
binder full of endorsements. Even if they don't like my brand of
product or price, they know what I say is fact. If they then demand
the same quality service from their current supplier, the price gap
may narrow.

It is especially sweet to get a call from a customer who confesses
that they should have followed my advice. That brand X's product or
service just is not measuring up.
  #15   Report Post  
Robert Allison
 
Posts: n/a
Default

Andy Asberry wrote:

On Fri, 18 Mar 2005 22:30:01 GMT, Robert Allison
wrote:


Snip

Once a client has chosen to work with me, I will do just about
anything to make them happy. I won't do that just to get the job.



Most of us have read your posts long enough to know this not your way
of doing business for just today. It is a way of life; an expectation
of yourself.

The problem for the customer is that this is the same story they get
from the slick-talking-know-nothing contractor.

I'm not a building contractor but in my business I get testimonials
from every customer. It is hard for a potential customer to ignore a
binder full of endorsements. Even if they don't like my brand of
product or price, they know what I say is fact. If they then demand
the same quality service from their current supplier, the price gap
may narrow.

It is especially sweet to get a call from a customer who confesses
that they should have followed my advice. That brand X's product or
service just is not measuring up.


I don't have an exact figure for this but I would say that
about 10 percent of the work I do is for people that hired the
lower priced fellow first. They then call me in to finish up
and fix problems because the cheaper guy was fired. It always
ends up costing them more than if they had hired me in the
first place.

I never actually say it, but I know that throughout the job
they are waiting for me to say; "I told you so!". Like I say,
I never say it. It is enough to know that it is true.

--
Robert Allison
Rimshot, Inc.
Georgetown, TX


  #16   Report Post  
Norminn
 
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clipped


I don't have an exact figure for this but I would say that about 10
percent of the work I do is for people that hired the lower priced
fellow first. They then call me in to finish up and fix problems
because the cheaper guy was fired. It always ends up costing them more
than if they had hired me in the first place.

I never actually say it, but I know that throughout the job they are
waiting for me to say; "I told you so!". Like I say, I never say it.
It is enough to know that it is true.


I am a retired nurse, and I have seen folks do the same thing with
contractors that they do with physicians....rely on the "authority" for
all information, rather than educate themselves, get the work done for
the lowest price, criticize the "authority" for all complications (even
the unforseen), and end up with higher priced person to fix what went
wrong. Amazing how many people have had abdominal surgery and have no
clue what the doc did when he was messing around in their guts, or how
many pills folks take without knowing what they can or cannot do )

  #17   Report Post  
Richard J Kinch
 
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xrongor writes:

you dont know the first thing about running a business, do you.


I have been in business continuously for almost 30 years.


and that means you know how to run one?


Yes. You are quite mistaken.
  #18   Report Post  
Robert Allison
 
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montana wildhack wrote:

On 2005-03-18 17:30:01 -0500, Robert Allison said:

My point in all this is that if you are a homeowner that wants a good
contractor, you need to show a little patience.



* What do you consider a "little" patience? Two years to finish a job
because the guy you hired to do your scheduling was completely clueless?

I was patient with you whenever I called you directly to ask you why you
tore up my ceiling and didn't come back for six months and patient when
you promised me the work would get started right away. I was patient
when your employee called me during that time to tell me that your crews
might get started next week.

I was really happy with your subs. They did beautiful work. We got along
famously, as well. I finally called them directly and worked as my own
contractor. I purchased all the materials for the job and had them ready
in sequence. I finally scheduled the job and brought in the inspectors
as they were needed, even though your guy didn't want to pull permits He
didn't care that a city councilman lives across the street, that both my
husband & I serve on city boards or that we prefer to do the "right" thing.

I was happy you were patient with me when I told you why I wasn't going
to be paying you the full amount of the job because after the subs got
paid, your company didn't actually provide me with any service (or work).

You may be a great guy with a great reputation, but you nearly drove us
insane. Oh, we did take pictures of the hole in our house, added a small
explanation of the story and we did mail them out as cards to 200 of our
closest friends. We didn't use your name, but our friends feel free to
call us for a recommendation.

*This post is not about the Original Poster. It is about a different
contractor from a different state.


Then why are you directing it at me?

You obviously did NOT have a GOOD contractor.

Sheesh! What a maroon!

--
Robert Allison
Rimshot, Inc.
Georgetown, TX
  #19   Report Post  
wmrah
 
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"Robert Allison" wrote in message
news:ivZ8e.18248$ox3.1763@trnddc03...
montana wildhack wrote:

On 2005-03-18 17:30:01 -0500, Robert Allison

said:

My point in all this is that if you are a homeowner that wants a good
contractor, you need to show a little patience.



* What do you consider a "little" patience? Two years to finish a job
because the guy you hired to do your scheduling was completely clueless?

I was patient with you whenever I called you directly to ask you why you
tore up my ceiling and didn't come back for six months and patient when
you promised me the work would get started right away. I was patient
when your employee called me during that time to tell me that your crews
might get started next week.

I was really happy with your subs. They did beautiful work. We got along
famously, as well. I finally called them directly and worked as my own
contractor. I purchased all the materials for the job and had them ready
in sequence. I finally scheduled the job and brought in the inspectors
as they were needed, even though your guy didn't want to pull permits He
didn't care that a city councilman lives across the street, that both my
husband & I serve on city boards or that we prefer to do the "right"

thing.

I was happy you were patient with me when I told you why I wasn't going
to be paying you the full amount of the job because after the subs got
paid, your company didn't actually provide me with any service (or

work).

You may be a great guy with a great reputation, but you nearly drove us
insane. Oh, we did take pictures of the hole in our house, added a small
explanation of the story and we did mail them out as cards to 200 of our
closest friends. We didn't use your name, but our friends feel free to
call us for a recommendation.

*This post is not about the Original Poster. It is about a different
contractor from a different state.


Then why are you directing it at me?

You obviously did NOT have a GOOD contractor.

Sheesh! What a maroon!

Man, I agree. It sounded like he was responding to you. I could have easily
missed the asterisk note. I think the Montana man owes you an apology. Just
my 2 cents.



  #20   Report Post  
Goedjn
 
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Man, I agree. It sounded like he was responding to you. I could have easily
missed the asterisk note. I think the Montana man owes you an apology. Just
my 2 cents.



I think that people who get all wound up about what someone says
about/to them on a newsgroup obviously don't have enough real
problems in their life.





  #21   Report Post  
Edwin Pawlowski
 
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"Goedjn" wrote in message

Man, I agree. It sounded like he was responding to you. I could have
easily
missed the asterisk note. I think the Montana man owes you an apology.
Just
my 2 cents.



I think that people who get all wound up about what someone says
about/to them on a newsgroup obviously don't have enough real
problems in their life.


In this case, a legitimate contractor was made to sound like HE was the
culprit, not the real one that screwed them over. It could affect his
livelihood and could make to "real" problems you talk about. . This is more
than the usual kiddie ranting. Of course, you are posting from a EDU
account so you probably don't know what real life is like.


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