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  #1   Report Post  
meadowlark
 
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Default Sears is crooked

in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the
balance paid off and 'closed the account, cancelled the card, cut it
up' the interest rate if very high, in about 2 months in which time I
moved. 3 years later I get a bill from SEARS 600.00 for an extened
warranty, that I never asked for, on a credit card that had been
cancelled. I never authorized this. I called customer service and
they told me that they had to check and see if their had been any other
activity on the account, their hadn't....and so I waited. I get
another call from collections....they had to check and see if there was
any activity on the account, but since they were only collections I had
to call customer service, so I called customer service, they said they
had to see if there was any activity on the account...and so I waited.
I finally get a supervisor who backs off the money for the warranty,
but she won't back off the late fees. This makes no sense to me...but
I wait. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting
with them, February 2005 they tell me that the payment in 4/2004 proves
that the charges on the accout were MINE and that all monies owed, late
fees etc...are MY RESPONSIBILITY. These people are crooked theives.
I'm be forced to pay for something I never authorized in the first
place, isn't that fraud? I hope the suckers fold. If they're making
their money by screwing honest people, they shouldn't be here.

  #2   Report Post  
Juergen Hannappel
 
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Default

"meadowlark" writes:


[...]

I wait. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting


This shows a clear lack of essential communications in your family, so
you should work on that before you blame other for poor
communication... ;-)
--
Dr. Juergen Hannappel http://lisa2.physik.uni-bonn.de/~hannappe
Phone: +49 228 73 2447 FAX ... 7869
Physikalisches Institut der Uni Bonn Nussallee 12, D-53115 Bonn, Germany
CERN: Phone: +412276 76461 Fax: ..77930 Bat. 892-R-A13 CH-1211 Geneve 23
  #3   Report Post  
News
 
Posts: n/a
Default

If you were responsible for this, they should have paperwork that is signed
by you authorizing same -- do they?

I figure, no contract, no responsibility on your part.




"meadowlark" wrote in message
oups.com...
in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the
balance paid off and 'closed the account, cancelled the card, cut it
up' the interest rate if very high, in about 2 months in which time I
moved. 3 years later I get a bill from SEARS 600.00 for an extened
warranty, that I never asked for, on a credit card that had been
cancelled. I never authorized this. I called customer service and
they told me that they had to check and see if their had been any other
activity on the account, their hadn't....and so I waited. I get
another call from collections....they had to check and see if there was
any activity on the account, but since they were only collections I had
to call customer service, so I called customer service, they said they
had to see if there was any activity on the account...and so I waited.
I finally get a supervisor who backs off the money for the warranty,
but she won't back off the late fees. This makes no sense to me...but
I wait. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting
with them, February 2005 they tell me that the payment in 4/2004 proves
that the charges on the accout were MINE and that all monies owed, late
fees etc...are MY RESPONSIBILITY. These people are crooked theives.
I'm be forced to pay for something I never authorized in the first
place, isn't that fraud? I hope the suckers fold. If they're making
their money by screwing honest people, they shouldn't be here.



  #4   Report Post  
Leon
 
Posts: n/a
Default

In so much that you should not be posting this here and the fact that you
and your wife are a classic example of the right hand not knowing what the
left hand is doing, it does not and would not surprise me that you get in to
problems like this quite regularly.



  #5   Report Post  
Bill Otten
 
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Default

Hmmm.....perhaps you meant to post to alt.bitch_about_sears?

"meadowlark" wrote in message
oups.com...




  #6   Report Post  
David
 
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Default

What exactly has this got to do with woodworking, pray tell?

Dave

meadowlark wrote:

snip
  #7   Report Post  
Tom
 
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Default


"meadowlark" wrote in message
oups.com...
in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the
balance paid off and 'closed the account, cancelled the card, cut it
up' the interest rate if very high, in about 2 months in which time I
moved. 3 years later I get a bill from SEARS 600.00 for an extened
warranty, that I never asked for, on a credit card that had been
cancelled. I never authorized this. I called customer service and
they told me that they had to check and see if their had been any other
activity on the account, their hadn't....and so I waited. I get
another call from collections....they had to check and see if there was
any activity on the account, but since they were only collections I had
to call customer service, so I called customer service, they said they
had to see if there was any activity on the account...and so I waited.
I finally get a supervisor who backs off the money for the warranty,
but she won't back off the late fees. This makes no sense to me...but
I wait. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting
with them, February 2005 they tell me that the payment in 4/2004 proves
that the charges on the accout were MINE and that all monies owed, late
fees etc...are MY RESPONSIBILITY. These people are crooked theives.
I'm be forced to pay for something I never authorized in the first
place, isn't that fraud? I hope the suckers fold. If they're making
their money by screwing honest people, they shouldn't be here.


I suspect the problem started with the telemarketing dept that called
someone at your phone number after the original warranty ran out and offered
the protection agreement. Either someone at your number didn't understand
and said yes to the wrong question which would have ordered the extension
and at the same time re-open your closed account. Or more likely someone in
the telemarketing dept had their job on the line if they didn't produce and
they simply pushed the right buttons to add a protection agreement to their
sales figures. Of course, the bill would have been sent to your old address
and you wouldn't have been aware of it as the post office doesn't forward
after a year. I suspect that if you went to the manager of the store where
you bought it and calmly explained the situation, the store manager will
cover those late charges and I would also get a letter sent to all credit
bureaus affected.
On a side bar...the government recently shut down a very large collection
agency here in Rockford, Il. They had been buying old debts for pennies on
the dollar and then using very heavy handed methods to collect on those
debts. It didn't matter whether the debts were for real or not, they
threatened all sorts of bad things if the debtor didn't come up with some
money. They would call people who simply had a similar name to the original
debtor and insist they pay up.
Tom.



  #8   Report Post  
Vic Baron
 
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Default

erm.....'cuz he's banging his head against a wooden wall?


could be cuz he sounds like a blockhead too.




v


"David" wrote in message
...
What exactly has this got to do with woodworking, pray tell?

Dave

meadowlark wrote:

snip



  #9   Report Post  
Edwin Pawlowski
 
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Default


"meadowlark" wrote in message
. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting
with them, February 2005 they tell me that the payment in 4/2004 proves
that the charges on the accout were MINE and that all monies owed, late
fees etc...are MY RESPONSIBILITY.




Right. Any payment is akin to accepting responsibility and acknowledging it
is your debt.

You may also want to review your lifestyle and/or family communications. My
wife knows of anything going on that is important (and this battle is) so
she would not do anything until we talked. You can perhaps cut your losses
by calling a lawyer. Meantime, be sure to challenge this on your credit
report.


  #10   Report Post  
Dave
 
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Default


You may have ratified the debt by your wife making a payment. Repost to
misc.legal or google "ratification".
Good luck.
-David



  #11   Report Post  
George
 
Posts: n/a
Default


"Tom" wrote in message
news:tJMTd.55970$uc.5531@trnddc04...
On a side bar...the government recently shut down a very large collection
agency here in Rockford, Il. They had been buying old debts for pennies

on
the dollar and then using very heavy handed methods to collect on those
debts. It didn't matter whether the debts were for real or not, they
threatened all sorts of bad things if the debtor didn't come up with some
money. They would call people who simply had a similar name to the

original
debtor and insist they pay up.
Tom.


Truth. Might be some Sears subcontractor, too.

Got a "final notice" letter from some collection outfit in Atlanta for
something like $180 dollars. Complete mystery to me, but they claimed it
was for a purchase on an "installment contract." Couldn't even tell me what
it was I had supposedly purchased.

Not much to do but say that true copies of the authorization would be
honored by me when furnished. Calls without would be turned over to the AG.


  #12   Report Post  
Searcher 1
 
Posts: n/a
Default

You need to immediately contact Sears Corporate headquarters.
Try the Sears.com site and go from there,
I would be willing to bet the farm that you will get a response within 24
hrs and your money promtly refunded.

I too had a problem with Sears, But I contacted Corporate, and the issue was
resolved toot sweet!!!!

Searcher1


  #13   Report Post  
Dave Balderstone
 
Posts: n/a
Default

In article .com,
meadowlark wrote:

April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00.


Who's the moron?

A year and you hadn't told her?

bugsbunnyWhat a maroon!/bugsbunny

--
"You couldn't get a clue during the clue mating season in a field full
of horny clues if you smeared your body with clue musk and did the
clue mating dance." -- Edward Flaherty
  #14   Report Post  
G.E.R.R.Y.
 
Posts: n/a
Default

In article tJMTd.55970$uc.5531@trnddc04, Tom
wrote:

On a side bar...the government recently shut down a very large collection
agency here in Rockford, Il. They had been buying old debts for pennies on
the dollar and then using very heavy handed methods to collect on those
debts. It didn't matter whether the debts were for real or not, they
threatened all sorts of bad things if the debtor didn't come up with some
money.


I guess nowhere is exempt from this sh*t.

I just received a letter from such an agency up here in Canada. They
said I still owed Canadian Tire $600+ but with interest was $2400+,
however, if I were to pay $700+ *immediately*, they would cancel the
debt. This was a debt supposedly owed *from* *1993*. I asked them to
send me copies of the ITEMIZED debts. They said it would cost too much
to produce copies. I told them I'd see them in court where I would of
course subpoena those "frightfully expensive" copies.

Gerry laughingly waiting for the next contact
  #15   Report Post  
butch
 
Posts: n/a
Default

Myself and several friends were targets of a MCI scam. Got a notice of
owing them several hundred dollars for phone service - only I had not
lived at that address for several years. I finally got to a supervisor
and was told there was a billing address mistake - yes I told him your
scam did not have my current billing address - the mail was forwarded
to me.

So be careful there are crooks out there.



  #16   Report Post  
Will
 
Posts: n/a
Default

You're right... but...

It's a small claims issue -- so a small claims court judge would likely
give him the benefit of the doubt and allow a trial.

He would just say the obvious "The payment was an error." Then the trial
would cover the real issues. And Sears would likely be found in error if
they have their act together. Which is another issue :-)

Least that's what I've seen.


Dave wrote:
You may have ratified the debt by your wife making a payment. Repost to
misc.legal or google "ratification".
Good luck.
-David


--
Will
Occasional Techno-geek
  #17   Report Post  
loutent
 
Posts: n/a
Default

In article .com,
meadowlark wrote:

in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the
balance paid off and 'closed the account, cancelled the card, cut it
up' the interest rate if very high, in about 2 months in which time I
moved. 3 years later I get a bill from SEARS 600.00 for an extened
warranty, that I never asked for, on a credit card that had been
cancelled. I never authorized this.


snip

This is very strange. I have been dealing with Sears for 40+ years.
You have to know what you are signing and you have to pay your
monthly statements. If you do, everything is great.

What do you mean by "I had the balance paid off?" - Did you
pay it off with a check that you have a copy of? How did
you "close the account?" Tearing up a card does not close
an account. Moving does not close an account either.

Every time I bought something from Sears, I get a print-out
on the spot of what I have purchased, how much it costs and
so forth. If you have the original receipt, you have no
problem. If you don't, then *THEY* do and I'll bet you bought
that warranty.

Sorry for the bad news.

Lou
  #18   Report Post  
Phisherman
 
Posts: n/a
Default

On 25 Feb 2005 11:39:24 -0800, "meadowlark"
wrote:

snip

Personally, I have not had any negative uncorrected issues with Sears,
Walmart, Home Depot, or Lowes. But, I have had the most problems with
items bought from Sears. I had a charge on my VISA, supposedly from
"something I signed at Home Depot for home warranty service." I
notified both Home Depot and VISA that I was to initiate prosecution
procedures if my name and credit information were not immediately
removed from all their files. VISA cancelled my account, created a
new account, and sent me a new credit card which I have not used due
to a little paranoia. I still shop at all stores and guarding my
privacy.
  #19   Report Post  
bob
 
Posts: n/a
Default

And what exactly do your credit card woes have to do with woodworking
(which, by the way, is what this newsgroup is about).....


"meadowlark" wrote in message
oups.com...
in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the
balance paid off and 'closed the account, cancelled the card, cut it
up' the interest rate if very high, in about 2 months in which time I
moved. 3 years later I get a bill from SEARS 600.00 for an extened
warranty, that I never asked for, on a credit card that had been
cancelled. I never authorized this. I called customer service and
they told me that they had to check and see if their had been any other
activity on the account, their hadn't....and so I waited. I get
another call from collections....they had to check and see if there was
any activity on the account, but since they were only collections I had
to call customer service, so I called customer service, they said they
had to see if there was any activity on the account...and so I waited.
I finally get a supervisor who backs off the money for the warranty,
but she won't back off the late fees. This makes no sense to me...but
I wait. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting
with them, February 2005 they tell me that the payment in 4/2004 proves
that the charges on the accout were MINE and that all monies owed, late
fees etc...are MY RESPONSIBILITY. These people are crooked theives.
I'm be forced to pay for something I never authorized in the first
place, isn't that fraud? I hope the suckers fold. If they're making
their money by screwing honest people, they shouldn't be here.



  #20   Report Post  
Juergen Hannappel
 
Posts: n/a
Default

"meadowlark" writes:

in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the


Wow. 300 quarantee for a single washer. I usually buy washers by the
hundred and no one ever offered a quarantee for that, so this one must
be a real large one. M100? (40"?) But then im astonished that sears
sells parts for so large constriction work...

--
Dr. Juergen Hannappel http://lisa2.physik.uni-bonn.de/~hannappe
Phone: +49 228 73 2447 FAX ... 7869
Physikalisches Institut der Uni Bonn Nussallee 12, D-53115 Bonn, Germany
CERN: Phone: +412276 76461 Fax: ..77930 Bat. 892-R-A13 CH-1211 Geneve 23


  #21   Report Post  
Phisherman
 
Posts: n/a
Default

On Sat, 26 Feb 2005 09:58:40 +0100, Juergen Hannappel
wrote:

"meadowlark" writes:

in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the


Wow. 300 quarantee for a single washer. I usually buy washers by the
hundred and no one ever offered a quarantee for that, so this one must
be a real large one. M100? (40"?) But then im astonished that sears
sells parts for so large constriction work...


Sadly, our local Sears no longer carries hardware. When they did, I
went to Sears often. They had hundreds of little drawers, filled with
loose washers, screws, hinges, latches, springs, etc. It was great,
but very messy with items in the wrong place. Now I go to Home Depot
where the hardware selection is limited. I guess Sears and KMart are
now "peas in a pod."
  #22   Report Post  
Richard Cline
 
Posts: n/a
Default

In article ,
Phisherman wrote:

I do most of my hardware shopping at Orchard Hardware. Orchard was
purchased by Sears several years ago. Orchard still keeps its own
identity. They have an excellent selection of small hardware parts. It
is well organized so that needed parts are easy to find. The clearks
fit two categories -- old retired guys working part time and young
workers working part time. The older guys are usually very well
informed on the store products.

Dick


On Sat, 26 Feb 2005 09:58:40 +0100, Juergen Hannappel
wrote:

"meadowlark" writes:

in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the


Wow. 300 quarantee for a single washer. I usually buy washers by the
hundred and no one ever offered a quarantee for that, so this one must
be a real large one. M100? (40"?) But then im astonished that sears
sells parts for so large constriction work...


Sadly, our local Sears no longer carries hardware. When they did, I
went to Sears often. They had hundreds of little drawers, filled with
loose washers, screws, hinges, latches, springs, etc. It was great,
but very messy with items in the wrong place. Now I go to Home Depot
where the hardware selection is limited. I guess Sears and KMart are
now "peas in a pod."

  #23   Report Post  
Dan Valleskey
 
Posts: n/a
Default


Once you have a Sears charge card, you have a Sears account for life.
You may ask it to be cancelled, but they will keep your info on file.
DAMHIKT.

Yes, they are unscrupulous in other ways too.

But- they got a hell of a warranty on those wrenches!


-Dan V.


On 25 Feb 2005 11:39:24 -0800, "meadowlark"
wrote:

in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the
balance paid off and 'closed the account, cancelled the card, cut it
up' the interest rate if very high, in about 2 months in which time I
moved. 3 years later I get a bill from SEARS 600.00 for an extened
warranty, that I never asked for, on a credit card that had been
cancelled. I never authorized this. I called customer service and
they told me that they had to check and see if their had been any other
activity on the account, their hadn't....and so I waited. I get
another call from collections....they had to check and see if there was
any activity on the account, but since they were only collections I had
to call customer service, so I called customer service, they said they
had to see if there was any activity on the account...and so I waited.
I finally get a supervisor who backs off the money for the warranty,
but she won't back off the late fees. This makes no sense to me...but
I wait. April, 2004 my lovely wife, not knowing that I had been
fighting with the morans for over a year now, gets a call from
collections and pays them 40.00. In the mean time I'm still fighting
with them, February 2005 they tell me that the payment in 4/2004 proves
that the charges on the accout were MINE and that all monies owed, late
fees etc...are MY RESPONSIBILITY. These people are crooked theives.
I'm be forced to pay for something I never authorized in the first
place, isn't that fraud? I hope the suckers fold. If they're making
their money by screwing honest people, they shouldn't be here.


  #24   Report Post  
Upscale
 
Posts: n/a
Default

"Dan Valleskey" valleskey at comcast dot net wrote in message

Once you have a Sears charge card, you have a Sears account for life.
You may ask it to be cancelled, but they will keep your info on file.
DAMHIKT.


I got sent one with a $10,000 credit limit after Canadian Tire ported their
card over to a Sears Mastercard. Went to a newsgroup and read some comments
about Sears practices and excessive service charges and flakey practices.
Never activated the card, cut it up into little bits and happily threw it in
the garbage.


  #25   Report Post  
Edwin Pawlowski
 
Posts: n/a
Default


"Upscale" wrote in message
I got sent one with a $10,000 credit limit after Canadian Tire ported
their
card over to a Sears Mastercard. Went to a newsgroup and read some
comments
about Sears practices and excessive service charges and flakey practices.
Never activated the card, cut it up into little bits and happily threw it
in
the garbage.


Watch for a new card in the future, around expiration time of the one you
tossed. You may have cut it up, but that does not close the account. Sears
may show up on your credit reports as an open source of credit even if not
used.




  #26   Report Post  
Upscale
 
Posts: n/a
Default

"Edwin Pawlowski" wrote in message news:IckUd.36972

Watch for a new card in the future, around expiration time of the one you
tossed. You may have cut it up, but that does not close the account.

Sears
may show up on your credit reports as an open source of credit even if not
used.


I was never activated either. But, I wouldn't put it past them to send me
another one anyway.


  #27   Report Post  
Luigi Zanasi
 
Posts: n/a
Default

On Sun, 27 Feb 2005 05:12:44 -0500, Upscale wrote:

I got sent one with a $10,000 credit limit after Canadian Tire ported
their card over to a Sears Mastercard. Went to a newsgroup and read some
comments about Sears practices and excessive service charges and flakey
practices. Never activated the card, cut it up into little bits and
happily threw it in the garbage.


Uh? My Crappy Tire "Options Mastercard" is issued by the Canadian Tire
Bank which, I understand, is part of Canadian Tire Financial Services,
wholly owned by CTC. Nothing to do with Sears, AFAIK. Never had any
problems with it.

http://www.ctal.com/english/about.html

--
Luigi
Replace "nonet" with "yukonomics" for real email
www.yukonomics.ca/wooddorking/humour.html
www.yukonomics.ca/wooddorking/antifaq.html

  #28   Report Post  
G.E.R.R.Y.
 
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Default

In article , Luigi Zanasi
wrote:

Uh? My Crappy Tire "Options Mastercard" is issued by the Canadian Tire
Bank which, I understand, is part of Canadian Tire Financial Services,
wholly owned by CTC. Nothing to do with Sears, AFAIK. Never had any
problems with it.


I don't know if you saw my earlier post about Crappy Tire, but I've
just been contacted by a collection agency that says I still owe money
on a CT card from more than TWELVE years ago. Watch the buggers.

Gerry
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