Home |
Search |
Today's Posts |
|
Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#1
|
|||
|
|||
Sears is crooked
in 2000 I bought a washer, and put it on a Sears card. Becasue of the
VERY HIGH price I turned down the extened warranty (300.00). I had the balance paid off and 'closed the account, cancelled the card, cut it up' the interest rate if very high, in about 2 months in which time I moved. 3 years later I get a bill from SEARS 600.00 for an extened warranty, that I never asked for, on a credit card that had been cancelled. I never authorized this. I called customer service and they told me that they had to check and see if their had been any other activity on the account, their hadn't....and so I waited. I get another call from collections....they had to check and see if there was any activity on the account, but since they were only collections I had to call customer service, so I called customer service, they said they had to see if there was any activity on the account...and so I waited. I finally get a supervisor who backs off the money for the warranty, but she won't back off the late fees. This makes no sense to me...but I wait. April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting with them, February 2005 they tell me that the payment in 4/2004 proves that the charges on the accout were MINE and that all monies owed, late fees etc...are MY RESPONSIBILITY. These people are crooked theives. I'm be forced to pay for something I never authorized in the first place, isn't that fraud? I hope the suckers fold. If they're making their money by screwing honest people, they shouldn't be here. |
#2
|
|||
|
|||
"meadowlark" writes:
[...] I wait. April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting This shows a clear lack of essential communications in your family, so you should work on that before you blame other for poor communication... ;-) -- Dr. Juergen Hannappel http://lisa2.physik.uni-bonn.de/~hannappe Phone: +49 228 73 2447 FAX ... 7869 Physikalisches Institut der Uni Bonn Nussallee 12, D-53115 Bonn, Germany CERN: Phone: +412276 76461 Fax: ..77930 Bat. 892-R-A13 CH-1211 Geneve 23 |
#3
|
|||
|
|||
If you were responsible for this, they should have paperwork that is signed
by you authorizing same -- do they? I figure, no contract, no responsibility on your part. "meadowlark" wrote in message oups.com... in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the balance paid off and 'closed the account, cancelled the card, cut it up' the interest rate if very high, in about 2 months in which time I moved. 3 years later I get a bill from SEARS 600.00 for an extened warranty, that I never asked for, on a credit card that had been cancelled. I never authorized this. I called customer service and they told me that they had to check and see if their had been any other activity on the account, their hadn't....and so I waited. I get another call from collections....they had to check and see if there was any activity on the account, but since they were only collections I had to call customer service, so I called customer service, they said they had to see if there was any activity on the account...and so I waited. I finally get a supervisor who backs off the money for the warranty, but she won't back off the late fees. This makes no sense to me...but I wait. April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting with them, February 2005 they tell me that the payment in 4/2004 proves that the charges on the accout were MINE and that all monies owed, late fees etc...are MY RESPONSIBILITY. These people are crooked theives. I'm be forced to pay for something I never authorized in the first place, isn't that fraud? I hope the suckers fold. If they're making their money by screwing honest people, they shouldn't be here. |
#4
|
|||
|
|||
In so much that you should not be posting this here and the fact that you
and your wife are a classic example of the right hand not knowing what the left hand is doing, it does not and would not surprise me that you get in to problems like this quite regularly. |
#5
|
|||
|
|||
Hmmm.....perhaps you meant to post to alt.bitch_about_sears?
"meadowlark" wrote in message oups.com... |
#6
|
|||
|
|||
What exactly has this got to do with woodworking, pray tell?
Dave meadowlark wrote: snip |
#7
|
|||
|
|||
"meadowlark" wrote in message oups.com... in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the balance paid off and 'closed the account, cancelled the card, cut it up' the interest rate if very high, in about 2 months in which time I moved. 3 years later I get a bill from SEARS 600.00 for an extened warranty, that I never asked for, on a credit card that had been cancelled. I never authorized this. I called customer service and they told me that they had to check and see if their had been any other activity on the account, their hadn't....and so I waited. I get another call from collections....they had to check and see if there was any activity on the account, but since they were only collections I had to call customer service, so I called customer service, they said they had to see if there was any activity on the account...and so I waited. I finally get a supervisor who backs off the money for the warranty, but she won't back off the late fees. This makes no sense to me...but I wait. April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting with them, February 2005 they tell me that the payment in 4/2004 proves that the charges on the accout were MINE and that all monies owed, late fees etc...are MY RESPONSIBILITY. These people are crooked theives. I'm be forced to pay for something I never authorized in the first place, isn't that fraud? I hope the suckers fold. If they're making their money by screwing honest people, they shouldn't be here. I suspect the problem started with the telemarketing dept that called someone at your phone number after the original warranty ran out and offered the protection agreement. Either someone at your number didn't understand and said yes to the wrong question which would have ordered the extension and at the same time re-open your closed account. Or more likely someone in the telemarketing dept had their job on the line if they didn't produce and they simply pushed the right buttons to add a protection agreement to their sales figures. Of course, the bill would have been sent to your old address and you wouldn't have been aware of it as the post office doesn't forward after a year. I suspect that if you went to the manager of the store where you bought it and calmly explained the situation, the store manager will cover those late charges and I would also get a letter sent to all credit bureaus affected. On a side bar...the government recently shut down a very large collection agency here in Rockford, Il. They had been buying old debts for pennies on the dollar and then using very heavy handed methods to collect on those debts. It didn't matter whether the debts were for real or not, they threatened all sorts of bad things if the debtor didn't come up with some money. They would call people who simply had a similar name to the original debtor and insist they pay up. Tom. |
#8
|
|||
|
|||
erm.....'cuz he's banging his head against a wooden wall?
could be cuz he sounds like a blockhead too. v "David" wrote in message ... What exactly has this got to do with woodworking, pray tell? Dave meadowlark wrote: snip |
#9
|
|||
|
|||
"meadowlark" wrote in message . April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting with them, February 2005 they tell me that the payment in 4/2004 proves that the charges on the accout were MINE and that all monies owed, late fees etc...are MY RESPONSIBILITY. Right. Any payment is akin to accepting responsibility and acknowledging it is your debt. You may also want to review your lifestyle and/or family communications. My wife knows of anything going on that is important (and this battle is) so she would not do anything until we talked. You can perhaps cut your losses by calling a lawyer. Meantime, be sure to challenge this on your credit report. |
#10
|
|||
|
|||
You may have ratified the debt by your wife making a payment. Repost to misc.legal or google "ratification". Good luck. -David |
#11
|
|||
|
|||
"Tom" wrote in message news:tJMTd.55970$uc.5531@trnddc04... On a side bar...the government recently shut down a very large collection agency here in Rockford, Il. They had been buying old debts for pennies on the dollar and then using very heavy handed methods to collect on those debts. It didn't matter whether the debts were for real or not, they threatened all sorts of bad things if the debtor didn't come up with some money. They would call people who simply had a similar name to the original debtor and insist they pay up. Tom. Truth. Might be some Sears subcontractor, too. Got a "final notice" letter from some collection outfit in Atlanta for something like $180 dollars. Complete mystery to me, but they claimed it was for a purchase on an "installment contract." Couldn't even tell me what it was I had supposedly purchased. Not much to do but say that true copies of the authorization would be honored by me when furnished. Calls without would be turned over to the AG. |
#12
|
|||
|
|||
You need to immediately contact Sears Corporate headquarters.
Try the Sears.com site and go from there, I would be willing to bet the farm that you will get a response within 24 hrs and your money promtly refunded. I too had a problem with Sears, But I contacted Corporate, and the issue was resolved toot sweet!!!! Searcher1 |
#13
|
|||
|
|||
In article .com,
meadowlark wrote: April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. Who's the moron? A year and you hadn't told her? bugsbunnyWhat a maroon!/bugsbunny -- "You couldn't get a clue during the clue mating season in a field full of horny clues if you smeared your body with clue musk and did the clue mating dance." -- Edward Flaherty |
#14
|
|||
|
|||
In article tJMTd.55970$uc.5531@trnddc04, Tom
wrote: On a side bar...the government recently shut down a very large collection agency here in Rockford, Il. They had been buying old debts for pennies on the dollar and then using very heavy handed methods to collect on those debts. It didn't matter whether the debts were for real or not, they threatened all sorts of bad things if the debtor didn't come up with some money. I guess nowhere is exempt from this sh*t. I just received a letter from such an agency up here in Canada. They said I still owed Canadian Tire $600+ but with interest was $2400+, however, if I were to pay $700+ *immediately*, they would cancel the debt. This was a debt supposedly owed *from* *1993*. I asked them to send me copies of the ITEMIZED debts. They said it would cost too much to produce copies. I told them I'd see them in court where I would of course subpoena those "frightfully expensive" copies. Gerry laughingly waiting for the next contact |
#15
|
|||
|
|||
Myself and several friends were targets of a MCI scam. Got a notice of
owing them several hundred dollars for phone service - only I had not lived at that address for several years. I finally got to a supervisor and was told there was a billing address mistake - yes I told him your scam did not have my current billing address - the mail was forwarded to me. So be careful there are crooks out there. |
#16
|
|||
|
|||
You're right... but...
It's a small claims issue -- so a small claims court judge would likely give him the benefit of the doubt and allow a trial. He would just say the obvious "The payment was an error." Then the trial would cover the real issues. And Sears would likely be found in error if they have their act together. Which is another issue :-) Least that's what I've seen. Dave wrote: You may have ratified the debt by your wife making a payment. Repost to misc.legal or google "ratification". Good luck. -David -- Will Occasional Techno-geek |
#17
|
|||
|
|||
In article .com,
meadowlark wrote: in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the balance paid off and 'closed the account, cancelled the card, cut it up' the interest rate if very high, in about 2 months in which time I moved. 3 years later I get a bill from SEARS 600.00 for an extened warranty, that I never asked for, on a credit card that had been cancelled. I never authorized this. snip This is very strange. I have been dealing with Sears for 40+ years. You have to know what you are signing and you have to pay your monthly statements. If you do, everything is great. What do you mean by "I had the balance paid off?" - Did you pay it off with a check that you have a copy of? How did you "close the account?" Tearing up a card does not close an account. Moving does not close an account either. Every time I bought something from Sears, I get a print-out on the spot of what I have purchased, how much it costs and so forth. If you have the original receipt, you have no problem. If you don't, then *THEY* do and I'll bet you bought that warranty. Sorry for the bad news. Lou |
#18
|
|||
|
|||
On 25 Feb 2005 11:39:24 -0800, "meadowlark"
wrote: snip Personally, I have not had any negative uncorrected issues with Sears, Walmart, Home Depot, or Lowes. But, I have had the most problems with items bought from Sears. I had a charge on my VISA, supposedly from "something I signed at Home Depot for home warranty service." I notified both Home Depot and VISA that I was to initiate prosecution procedures if my name and credit information were not immediately removed from all their files. VISA cancelled my account, created a new account, and sent me a new credit card which I have not used due to a little paranoia. I still shop at all stores and guarding my privacy. |
#19
|
|||
|
|||
And what exactly do your credit card woes have to do with woodworking
(which, by the way, is what this newsgroup is about)..... "meadowlark" wrote in message oups.com... in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the balance paid off and 'closed the account, cancelled the card, cut it up' the interest rate if very high, in about 2 months in which time I moved. 3 years later I get a bill from SEARS 600.00 for an extened warranty, that I never asked for, on a credit card that had been cancelled. I never authorized this. I called customer service and they told me that they had to check and see if their had been any other activity on the account, their hadn't....and so I waited. I get another call from collections....they had to check and see if there was any activity on the account, but since they were only collections I had to call customer service, so I called customer service, they said they had to see if there was any activity on the account...and so I waited. I finally get a supervisor who backs off the money for the warranty, but she won't back off the late fees. This makes no sense to me...but I wait. April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting with them, February 2005 they tell me that the payment in 4/2004 proves that the charges on the accout were MINE and that all monies owed, late fees etc...are MY RESPONSIBILITY. These people are crooked theives. I'm be forced to pay for something I never authorized in the first place, isn't that fraud? I hope the suckers fold. If they're making their money by screwing honest people, they shouldn't be here. |
#20
|
|||
|
|||
"meadowlark" writes:
in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the Wow. 300 quarantee for a single washer. I usually buy washers by the hundred and no one ever offered a quarantee for that, so this one must be a real large one. M100? (40"?) But then im astonished that sears sells parts for so large constriction work... -- Dr. Juergen Hannappel http://lisa2.physik.uni-bonn.de/~hannappe Phone: +49 228 73 2447 FAX ... 7869 Physikalisches Institut der Uni Bonn Nussallee 12, D-53115 Bonn, Germany CERN: Phone: +412276 76461 Fax: ..77930 Bat. 892-R-A13 CH-1211 Geneve 23 |
#21
|
|||
|
|||
On Sat, 26 Feb 2005 09:58:40 +0100, Juergen Hannappel
wrote: "meadowlark" writes: in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the Wow. 300 quarantee for a single washer. I usually buy washers by the hundred and no one ever offered a quarantee for that, so this one must be a real large one. M100? (40"?) But then im astonished that sears sells parts for so large constriction work... Sadly, our local Sears no longer carries hardware. When they did, I went to Sears often. They had hundreds of little drawers, filled with loose washers, screws, hinges, latches, springs, etc. It was great, but very messy with items in the wrong place. Now I go to Home Depot where the hardware selection is limited. I guess Sears and KMart are now "peas in a pod." |
#22
|
|||
|
|||
In article ,
Phisherman wrote: I do most of my hardware shopping at Orchard Hardware. Orchard was purchased by Sears several years ago. Orchard still keeps its own identity. They have an excellent selection of small hardware parts. It is well organized so that needed parts are easy to find. The clearks fit two categories -- old retired guys working part time and young workers working part time. The older guys are usually very well informed on the store products. Dick On Sat, 26 Feb 2005 09:58:40 +0100, Juergen Hannappel wrote: "meadowlark" writes: in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the Wow. 300 quarantee for a single washer. I usually buy washers by the hundred and no one ever offered a quarantee for that, so this one must be a real large one. M100? (40"?) But then im astonished that sears sells parts for so large constriction work... Sadly, our local Sears no longer carries hardware. When they did, I went to Sears often. They had hundreds of little drawers, filled with loose washers, screws, hinges, latches, springs, etc. It was great, but very messy with items in the wrong place. Now I go to Home Depot where the hardware selection is limited. I guess Sears and KMart are now "peas in a pod." |
#23
|
|||
|
|||
Once you have a Sears charge card, you have a Sears account for life. You may ask it to be cancelled, but they will keep your info on file. DAMHIKT. Yes, they are unscrupulous in other ways too. But- they got a hell of a warranty on those wrenches! -Dan V. On 25 Feb 2005 11:39:24 -0800, "meadowlark" wrote: in 2000 I bought a washer, and put it on a Sears card. Becasue of the VERY HIGH price I turned down the extened warranty (300.00). I had the balance paid off and 'closed the account, cancelled the card, cut it up' the interest rate if very high, in about 2 months in which time I moved. 3 years later I get a bill from SEARS 600.00 for an extened warranty, that I never asked for, on a credit card that had been cancelled. I never authorized this. I called customer service and they told me that they had to check and see if their had been any other activity on the account, their hadn't....and so I waited. I get another call from collections....they had to check and see if there was any activity on the account, but since they were only collections I had to call customer service, so I called customer service, they said they had to see if there was any activity on the account...and so I waited. I finally get a supervisor who backs off the money for the warranty, but she won't back off the late fees. This makes no sense to me...but I wait. April, 2004 my lovely wife, not knowing that I had been fighting with the morans for over a year now, gets a call from collections and pays them 40.00. In the mean time I'm still fighting with them, February 2005 they tell me that the payment in 4/2004 proves that the charges on the accout were MINE and that all monies owed, late fees etc...are MY RESPONSIBILITY. These people are crooked theives. I'm be forced to pay for something I never authorized in the first place, isn't that fraud? I hope the suckers fold. If they're making their money by screwing honest people, they shouldn't be here. |
#24
|
|||
|
|||
"Dan Valleskey" valleskey at comcast dot net wrote in message
Once you have a Sears charge card, you have a Sears account for life. You may ask it to be cancelled, but they will keep your info on file. DAMHIKT. I got sent one with a $10,000 credit limit after Canadian Tire ported their card over to a Sears Mastercard. Went to a newsgroup and read some comments about Sears practices and excessive service charges and flakey practices. Never activated the card, cut it up into little bits and happily threw it in the garbage. |
#25
|
|||
|
|||
"Upscale" wrote in message I got sent one with a $10,000 credit limit after Canadian Tire ported their card over to a Sears Mastercard. Went to a newsgroup and read some comments about Sears practices and excessive service charges and flakey practices. Never activated the card, cut it up into little bits and happily threw it in the garbage. Watch for a new card in the future, around expiration time of the one you tossed. You may have cut it up, but that does not close the account. Sears may show up on your credit reports as an open source of credit even if not used. |
#26
|
|||
|
|||
"Edwin Pawlowski" wrote in message news:IckUd.36972
Watch for a new card in the future, around expiration time of the one you tossed. You may have cut it up, but that does not close the account. Sears may show up on your credit reports as an open source of credit even if not used. I was never activated either. But, I wouldn't put it past them to send me another one anyway. |
#27
|
|||
|
|||
On Sun, 27 Feb 2005 05:12:44 -0500, Upscale wrote:
I got sent one with a $10,000 credit limit after Canadian Tire ported their card over to a Sears Mastercard. Went to a newsgroup and read some comments about Sears practices and excessive service charges and flakey practices. Never activated the card, cut it up into little bits and happily threw it in the garbage. Uh? My Crappy Tire "Options Mastercard" is issued by the Canadian Tire Bank which, I understand, is part of Canadian Tire Financial Services, wholly owned by CTC. Nothing to do with Sears, AFAIK. Never had any problems with it. http://www.ctal.com/english/about.html -- Luigi Replace "nonet" with "yukonomics" for real email www.yukonomics.ca/wooddorking/humour.html www.yukonomics.ca/wooddorking/antifaq.html |
#28
|
|||
|
|||
In article , Luigi Zanasi
wrote: Uh? My Crappy Tire "Options Mastercard" is issued by the Canadian Tire Bank which, I understand, is part of Canadian Tire Financial Services, wholly owned by CTC. Nothing to do with Sears, AFAIK. Never had any problems with it. I don't know if you saw my earlier post about Crappy Tire, but I've just been contacted by a collection agency that says I still owe money on a CT card from more than TWELVE years ago. Watch the buggers. Gerry |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Sears, what a pity the right hand doesn't know about the left! LONG diatribe. | Home Repair | |||
Sears, what a pity the right hand doesn't know about the left! LONG diatribe. | Woodworking | |||
Sears | Woodworking | |||
Sears | Home Repair | |||
Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears | Home Ownership |