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Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte. |
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Rant - Harbor Freight
My very first order to them was for their Dovetail Machine for $29.99 plus shipping.
Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. |
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Rant - Harbor Freight
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#3
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Rant - Harbor Freight
Hoyt Weathers wrote in
: My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. Actually you will get burned again - when the order arrives. ) And maybe burned a third time when you have to pay return shipping. ) I *never* nuy anything from Harbor Fright that I can't see, touch, and smell in person. That said, their 4 inch angle grinder for $15-18 (depending on phase o' the moon) is a good deal. Fortunately I have a store nearby, so I get to dry test the stuff right there. Saw a guy last week taking apart a bench top planer - flick of the fingernail on the case told the whole tale - cheap chinois knockoff. |
#4
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Rant - Harbor Freight
I have bought a lot of stuff from them. Their quality is not always very
high, but if you are careful it can be an excellent value. Of course there is a local store; I would never buy without seeing the product first. You will be happy with the dovetail machine; it is identical to the ones selling for double the price elsewhere, and actually works pretty well. Since you obviously have an Inet connection, I presume you placed your order over the WWW. Did the order show the handling charge? If so, you don't have anything to complain about, do you. If not, call them, tell them about the problem, and threaten to stop payment on the charge unless they take care of it. I am sure they will. I can't remember a company mailing an acknowledgement unless they are out of stock, but I will take your word for that one. |
#5
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Rant - Harbor Freight
"Hoyt Weathers" wrote in message ... My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. Handling is what "you" normally do to get your merchandise. Shipping the expense of you driving to and from the store. Typically the cost to drive your car is 35 cents per mile when considering the cost of the vehicle, insurance, gas, and maintenance. Handling is you getting out of your car and going inside the store, finding what you want to buy, and paying the cashier and then boxing it up for shipping back home. If HF is not in your town, that pricing is pretty cheap. Normally a company lumps it all together as Shipping and Handling. |
#6
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Rant - Harbor Freight
"Leon" wrote in message Handling is what "you" normally do to get your merchandise. Shipping the expense of you driving to and from the store. Typically the cost to drive your car is 35 cents per mile when considering the cost of the vehicle, insurance, gas, and maintenance. Handling is you getting out of your car and going inside the store, finding what you want to buy, and paying the cashier and then boxing it up for shipping back home. If HF is not in your town, that pricing is pretty cheap. Normally a company lumps it all together as Shipping and Handling. I like your analogy. Some places separate the two and charge a set handling charge no matter the size of the order and adjust the shipping as the weight goes up. No matter what the scenario, someone will find fault. I agree that some are too high, especially when you are buying a low cost item, but the cost is real. If you look at Amazon, they offer free shipping on some orders. Not a bad deal, but you are paying for the "free" anything as it is included in the price. Easy to do when you are 100% mail order. For retail stores that also ship, they want to be able to offer the same listed price, but have to be compensated for the cost of the handling, picking the order, packing it, packing materials and other related expenses. Look at it this way. You want to buy a new widget and the store is 10 miles sway. You ask the kid next door if he would go to the store and pick up the item and he agrees. Would you just say thanks, or would you tip him a couple of bucks for gas? Ed |
#7
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Rant - Harbor Freight
Their quality is rather poor but the prices are really cheap. I never buy
machinery from them or anything that must be of good quality. However, drywall sanding sponges or glue brushes or even bar clamps are OK for me to order from them. I usually use coupon they send me for free shipping plus $5 off. Of cause they charge around 6 for "handling". I never paid "handling" on any order I made online. "Lobby Dosser" wrote in message ... Hoyt Weathers wrote in : My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. Actually you will get burned again - when the order arrives. ) And maybe burned a third time when you have to pay return shipping. ) I *never* nuy anything from Harbor Fright that I can't see, touch, and smell in person. That said, their 4 inch angle grinder for $15-18 (depending on phase o' the moon) is a good deal. Fortunately I have a store nearby, so I get to dry test the stuff right there. Saw a guy last week taking apart a bench top planer - flick of the fingernail on the case told the whole tale - cheap chinois knockoff. |
#8
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Rant - Harbor Freight
In rec.woodworking
Hoyt Weathers wrote: My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. The best is yet to come. I placed an order with them and was expecting it the next week. When it didn't arrive I emiled customer service. "Please allow 14 BUSINESS days for delivery" WTF is that all about? I wrote back and asked if they shipped by covered wagon. Who in the hell takes 14 business days to deliver anything? |
#9
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Rant - Harbor Freight
"Bruce" wrote in message ... Who in the hell takes 14 business days to deliver anything? Harbor Freight! Typical shipping time for them. Remember, it is 14 BUSINESS days, turns out to be closer to three weeks. As for Hyots rant, he should have ordered more. Orders over $50 ship free freight, although they will still hit you for the handling charge. Greg |
#10
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Rant - Harbor Freight
The best is yet to come. I placed an order with them and was expecting it
the next week. When it didn't arrive I emiled customer service. "Please allow 14 BUSINESS days for delivery" WTF is that all about? I wrote back and asked if they shipped by covered wagon. Who in the hell takes 14 business days to deliver anything? On the other hand, two weeks ago, I ordered the Porter-Cable compressor package that had a brad nailer and a finish nailer...I'm cheap, went for the free shipping...was told 7-10 day delivery. That was on a Sunday night...Wednesday at noon, the box was in my garage. Now THAT is what I call fast shipping! Mike |
#11
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Rant - Harbor Freight
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#12
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Rant - Harbor Freight
So it cost you $40.89 total, and they didn't tell you the total cost when
you ordered or you didn't figure it out if you used their order form? Interesting, let me know if you run across another dovetail jig that, including handling/shipping, is cheaper then $40.89. -- Mike G. Heirloom Woods www.heirloom-woods.net "Hoyt Weathers" wrote in message ... My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. |
#13
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Rant - Harbor Freight
In article ,
Bruce wrote: ... The best is yet to come. I placed an order with them and was expecting it the next week. When it didn't arrive I emiled customer service. "Please allow 14 BUSINESS days for delivery" WTF is that all about? I wrote back and asked if they shipped by covered wagon. Who in the hell takes 14 business days to deliver anything? A long time ago when they were still "Harbor Freight Salvage" I got an answer. They saved money on shipping by consolidating orders and then sending them out separately from depots around the country. But that adds a considerable amount of time. They did offer a faster, more expensive, shipping option. I always decided to spend less and wait. -- --henry schaffer hes _AT_ ncsu _DOT_ edu |
#14
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Rant - Harbor Freight
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#15
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Rant - Harbor Freight
Zeke wrote in
: On Sat, 29 May 2004 16:15:53 GMT, (Bruce) wrote: Who in the hell takes 14 business days to deliver anything? I've had to wait much longer than that with Amazon's "super saving shipping" OTOH, I ordered the P-C compressor deal from Amazon this past Tuesday (had some credit to blow)-- with free shipping --and it arrived at my door Friday AM. Their web page told me not to expect it until around June 8th, so this was a pleasant surprise. -Derek |
#16
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Rant - Harbor Freight
Who takes 14 working days to deliver, your friendly U.S.
Post Office. My order from HF came yesterday. 12 working days. Shipped on the 12th, got it the 28th. Bruce wrote: In rec.woodworking Hoyt Weathers wrote: My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. The best is yet to come. I placed an order with them and was expecting it the next week. When it didn't arrive I emiled customer service. "Please allow 14 BUSINESS days for delivery" WTF is that all about? I wrote back and asked if they shipped by covered wagon. Who in the hell takes 14 business days to deliver anything? |
#17
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Rant - Harbor Freight
In rec.woodworking
Rick Samuel wrote: Who takes 14 working days to deliver, your friendly U.S. Post Office. My order from HF came yesterday. 12 working days. Shipped on the 12th, got it the 28th. Not if you use Priority Mail like a normal person. I think it is so stupid not to use UPS Ground or FedEx Ground because it is quite reasonable and the customer is much more satisfied. I will likely not order from them again. Luckily I have a HF in town. BTW: The twist grip clamps are on sale. I just picked up 6 more of each 6" and 12" Unbeatable for the money. |
#18
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Rant - Harbor Freight
Leon,
Quit being so sensible...please! -- Rumpty Radial Arm Saw Forum: http://forums.delphiforums.com/woodbutcher/start - - - - - - - - - - - - - - - - - - - - - "Leon" wrote in message m... "Hoyt Weathers" wrote in message ... My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. Handling is what "you" normally do to get your merchandise. Shipping the expense of you driving to and from the store. Typically the cost to drive your car is 35 cents per mile when considering the cost of the vehicle, insurance, gas, and maintenance. Handling is you getting out of your car and going inside the store, finding what you want to buy, and paying the cashier and then boxing it up for shipping back home. If HF is not in your town, that pricing is pretty cheap. Normally a company lumps it all together as Shipping and Handling. |
#19
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Rant - Harbor Freight
It's not just Harbor Freight - many companies charge extra for
shipping and handling. If you ordered via Internet, the whole price would have been shown and it's something you agreed to. My latest amazon.com order shows shipping and handling at $3.97 - no different than from saying $2 shipping and $1.97 handling. On Fri, 28 May 2004 23:53:20 -0500, Hoyt Weathers wrote: My very first order to them was for their Dovetail Machine for $29.99 plus shipping. Today I received in the mail their "acknowledgement" (their misspelling - not mine). That showed the price of the article, tax of $0, Freight of $4.95 and Handling of $5.95 . It is my view that *handling* is an internal labor cost of Harbor Freight, just part of doing business, and should be part of their overhead and built into their prices. Because of this absurdity, I will never again order anything from Harbor Freight. They burned me once. They will get no other chance. Bank on it. Hoyt W. |
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