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#41
Posted to rec.woodworking
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Wasteful Packaging
On Tue, 23 Dec 2008 15:18:51 GMT, Lew Hodgett cast forth these pearls of
wisdom...: Since I know some HD employees who are in a position to have knowledge of the situation, I'll stand by the comment that internal shrinkage is a real problem. Fair enough. But - I don't speak on the stories of other people. I have seen the Home Depot shrink reports. Besides power tools, the two biggest shrink items are patio sets and refrigerators. It's not hard to find - it's posted in every store. One thing to remember is that "internal" shrink does not mean employee theft. Shrink comes in a lot of forms, and it includes damage, which far outweighs incidents of employee theft. That's not to say that customers are not a major problem when it comes to "5 finger discount" activity, but when employees are taken into custody and handcuffed while on the sales floor, on a regular basis, you have to wonder. Your friends either work in a rather unusual Home Depot store, or they are grossly misleading you. Evidence that they are misleading you (or at least strongly suggests that they are) is that Home Depot would not arrest an employee on the sales floor. This would be handled in a discrete manner, out of the eye of customers. Not only is it bad for business to do this publicly, but it leaves the store open to litigation that the chain tries very hard to avoid. BTW, this is not isolated to one store. Well - it's not common throughout the chain. I won't go into detail here, but there are some amazing schemes attempted to steal from HD. Sure - people can be very creative. Some don't even have to get creative. It's not uncommon for customers to simply walk out with a product. The alarms go off, and (especially when the store is busy), the associates are so used to hearing them go off, that they don't even notice it. Out walks the "customer" with hands full. Some are even craftier. They have figured out the ways to defeat the hard tags and the soft tags. When these guys walk out, they don't even set off the alarms. The really good ones know when the LPA is working and when he/she is not. The LPA is the only one authorized to tackle (if necessary) a thief - though most won't. Associates and managers are not allowed to apprehend a thief, other than to ask the thief to stop. If the thief doesn't cordially accommodate that request, they can't do anything except maybe get a license number on the car they leave in. -- -Mike- |
#42
Posted to rec.woodworking
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Wasteful Packaging
"Mike Marlow" wrote:
I have seen the Home Depot shrink reports. Besides power tools, the two biggest shrink items are patio sets and refrigerators. That wouldn't surprise me at all: however, here in SoCal. the garden seems to take quite a hit. One thing to remember is that "internal" shrink does not mean employee theft. Shrink comes in a lot of forms, and it includes damage, which far outweighs incidents of employee theft. Okay, was not considering anything but internal theft in my definition. Strictly speaking, that is an incomplete definition. Your friends either work in a rather unusual Home Depot store, or they are grossly misleading you. Evidence that they are misleading you (or at least strongly suggests that they are) is that Home Depot would not arrest an employee on the sales floor. This would be handled in a discrete manner, out of the eye of customers. Of course it is discrete, but they are still cuiffed and taken off the floor during business hours. Typically these are not associates on the sales floor. Well - it's not common throughout the chain. Can't comment outside an area that includes maybe a dozen stores, but one thing is crystal clear. The day Nardelli showed up, HD quite being a fun place to work. It's no wonder Welch didn't pick him to run GE. The morale of the staff has gone in the tank. It's not uncommon for customers to simply walk out with a product. The alarms go off, and (especially when the store is busy), the associates are so used to hearing them go off, that they don't even notice it. Out walks the "customer" with hands full. So I have been told. Some are even craftier. They have figured out the ways to defeat the hard tags and the soft tags. When these guys walk out, they don't even set off the alarms. So much for the loss preventation group. Associates and managers are not allowed to apprehend a thief, other than to ask the thief to stop. If the thief doesn't cordially accommodate that request, they can't do anything except maybe get a license number on the car they leave in. I'm aware of that. Lew |
#43
Posted to rec.woodworking
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Wasteful Packaging
On Mon, 22 Dec 2008 15:30:46 -0500, B A R R Y wrote:
J. Clarke wrote: And meanwhile the landfills fill up with unrecyclable junk mail. My town recycles it, window envelopes and all. That's a good thing, Barry.. But IMHO, it would be better to generate less useless packaging in the first place.. mac Please remove splinters before emailing |
#44
Posted to rec.woodworking
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Wasteful Packaging
Mike Marlow wrote:
Actually, internal shrink at HD is not much of a problem. The much bigger shrink problem at HD is outright theft (people walk out with nice new power tools and nobody can stop them) I'm blown away by how often the door alarm goes off, and the staff waves them on. You'd swear the customer is paying for something and leaving with stuff they didn't pay for. Of course, no one checks... |
#45
Posted to rec.woodworking
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Wasteful Packaging
mac davis wrote:
That's a good thing, Barry.. But IMHO, it would be better to generate less useless packaging in the first place.. Agreed! |
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