I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I can
see that some heavier duty machines have a removable and replaceable
collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

newshound wrote:

I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges).

for laser printers that don't have a waste toner bottle, I'm not sure
where the excess toner is meant to go, some sort of hopper that's part
of the drum?

On 27/08/2020 16:13, newshound wrote:
I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges).

I had similar blotchy marks from my Brother laser and then realised it
was only in the morning. The full sun was shining through the window
directly on the laser and it was getting "extremely" hot. When not in
direct sunlight it cooled sufficiently to give perfect prints.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 16:13 27 Aug 2020, newshound said:

I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I can
see that some heavier duty machines have a removable and replaceable
collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

This page says on that model the corona wire, which is what I think you are
referring to, is inside the cartridge not the printer.

https://support.brother.com/g/b/faqend.aspx?
c=gb&lang=en&prod=hll2365dw_eu_as&faqid=faq0000020 8_042

In article ,
Andy Burns wrote:
newshound wrote:

I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges).

for laser printers that don't have a waste toner bottle, I'm not sure
where the excess toner is meant to go, some sort of hopper that's part
of the drum?

wnen my printer had magenta blotches everywhere, I got a new cartridge.
Problem solved.

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle

newshound presented the following explanation :
I have a Brother HL-2365DW which I guess is rated for SOHO rather than heavy
business use. I'm getting toner spillage leading to (fused) blotchy marks all
over printout, I guess the waste toner collector is full. (it's probably had
ten or more new cartridges). But I can't immediately find any reference to
this sort of problem on the net. I can see that some heavier duty machines
have a removable and replaceable collector but I can't find anything for this
model.

I thought I would ask for tips before trying to dismantle it.

TIA

Usually the waste toner is collected in the cartridge itself, or at
least I have never seen a small or desktop that does not. If they are
smudging, time for a new cartridge.

Inkjet printers use a pad to collect the waste, in the base of the
printer.

In message
newshound wrote:

I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I can
see that some heavier duty machines have a removable and replaceable
collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

According to the Youtube Brother Global support video entitled

How to replace the waste toner box in Brother printer...

1 Switch off
2 Open printer and remove toner cartridge tray
3 Lift and remove drum assembly
4 Replace waste toner box
Refit drum, toner tray, front cover and switch on

Hope this helps..

--
John B

On 27/08/2020 19:00, Harry Bloomfield wrote:
newshound presented the following explanation :
I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I
can see that some heavier duty machines have a removable and
replaceable collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

Usually the waste toner is collected in the cartridge itself, or at
least I have never seen a small or desktop that does not. If they are
smudging, time for a new cartridge.


Ah, thanks. Do you mean that it is actually recycled, or is there a
"second chamber" for it? I have some spare used cartridges so I can
investigate.

This started soon after fitting a new cartridge, and the problem arises
because loose toner is collecting in clumps at various locations around
the working bits. It's contaminating the paper before the fuser because
the paper is coming out dust-free. Some places can be cleaned easily but
others are inaccessible without stripping.

The drum unit comes out with the toner cartridge, IIRC they suggest
replacing that every few toner cartridges.

I've stripped commercial HP's right down in the past thanks to their
excellent service manuals. The Brother looks as though it is not really
meant to be substantially serviced, although you can replace boards.

On 27/08/2020 20:21, newshound wrote:
On 27/08/2020 19:00, Harry Bloomfield wrote:
newshound presented the following explanation :
I have a Brother HL-2365DW which I guess is rated for SOHO rather
than heavy business use. I'm getting toner spillage leading to
(fused) blotchy marks all over printout, I guess the waste toner
collector is full. (it's probably had ten or more new cartridges).
But I can't immediately find any reference to this sort of problem on
the net. I can see that some heavier duty machines have a removable
and replaceable collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

Usually the waste toner is collected in the cartridge itself, or at
least I have never seen a small or desktop that does not. If they are
smudging, time for a new cartridge.


Ah, thanks. Do you mean that it is actually recycled, or is there a
"second chamber" for it? I have some spare used cartridges so I can
investigate.

This started soon after fitting a new cartridge, and the problem arises
because loose toner is collecting in clumps at various locations around
the working bits. It's contaminating the paper before the fuser because
the paper is coming out dust-free. Some places can be cleaned easily but
others are inaccessible without stripping.

The drum unit comes out with the toner cartridge, IIRC they suggest
replacing that every few toner cartridges.

I've stripped commercial HP's right down in the past thanks to their
excellent service manuals. The Brother looks as though it is not really
meant to be substantially serviced, although you can replace boards.



Update, changing the cartridge has (more or less) fixed it. There was
quite a significant volume of toner (perhaps a salt spoon) loose around
the toner cartridge and drum unit. I guess the odd blotches come from
loose dust that I did not manage to remove from the drum unit, hopefully
this will gradually disperse. This was a GPC Image cartridge from
Amazon. I wonder whether it was overfilled with toner so that the
"capture" chamber became overwhelmed towards the end of life. Or perhaps
the flow control arrangements were not working properly.

On Thu, 27 Aug 2020 19:00:12 +0100, Harry Bloomfield, Esq. wrote:

newshound presented the following explanation :
I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I
can see that some heavier duty machines have a removable and
replaceable collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

Usually the waste toner is collected in the cartridge itself, or at
least I have never seen a small or desktop that does not. If they are
smudging, time for a new cartridge.

I've come across several. In fact, the Samsung CLP-41x I have now
actually has a waste toner bottle. I've never had to change it.



--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor

On Thu, 27 Aug 2020 20:21:47 +0100, newshound wrote:

Ah, thanks. Do you mean that it is actually recycled, or is there a
"second chamber" for it? I have some spare used cartridges so I can
investigate.

On some HP printers at least, there's a second chamber.

I got an HP 2600n off Freecycle. It had a magenta cast on all the pages
so they got rid of it.

On investigation, it had the original colour cartridges (all empty) and
it was on its second black cartridge (not an HP part, so there was a
benign error message too).

Turned out the magenta cartridge had filled its waste toner compartment.
New cartridges all round, a transfer belt cleaning cycle and it worked
perfectly. Only done 4500 pages since new, too.



--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor

On 27/08/2020 19:46, John Bryan wrote:
In message
newshound wrote:

I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I can
see that some heavier duty machines have a removable and replaceable
collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

According to the Youtube Brother Global support video entitled

How to replace the waste toner box in Brother printer...

1 Switch off
2 Open printer and remove toner cartridge tray
3 Lift and remove drum assembly
4 Replace waste toner box
Refit drum, toner tray, front cover and switch on

Hope this helps..

Except that this refers to a completely different family of models (but
thanks for the thought).

Brother's support is not as good as some other suppliers (but I have two
of their printers and they are otherwise excellent).

On 10:59 28 Aug 2020, newshound said:

On 27/08/2020 19:46, John Bryan wrote:
In message
newshound wrote:

I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges). But I can't
immediately find any reference to this sort of problem on the net. I can
see that some heavier duty machines have a removable and replaceable
collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

According to the Youtube Brother Global support video entitled

How to replace the waste toner box in Brother printer...

1 Switch off
2 Open printer and remove toner cartridge tray
3 Lift and remove drum assembly
4 Replace waste toner box
Refit drum, toner tray, front cover and switch on

Hope this helps..

Except that this refers to a completely different family of models (but
thanks for the thought).

Brother's support is not as good as some other suppliers (but I have two
of their printers and they are otherwise excellent).

The link I gave earlier was for your specific model and stepped through
cleaning the corona wire.

On 27/08/2020 17:10, alan_m wrote:
On 27/08/2020 16:13, newshound wrote:
I have a Brother HL-2365DW which I guess is rated for SOHO rather than
heavy business use. I'm getting toner spillage leading to (fused)
blotchy marks all over printout, I guess the waste toner collector is
full. (it's probably had ten or more new cartridges).

I had similar blotchy marks from my Brother laser and then realised it
was only in the morning. The full sun was shining through the window
directly on the laser and it was getting "extremely" hot. When not in
direct sunlight it cooled sufficiently to give perfect prints.

Not applicable in this case, but that takes me back. I once started
using a data logger on some instrumentation that was normally used for
(sort of) one-off measurements, and because of the way I was plotting
the output it became apparent that it was drifting at different rates
through the day. I traced this to the sun coming into and out of clouds.
Reflective foil on the window eliminated the problem completely.

It happens that newshound formulated :
Ah, thanks. Do you mean that it is actually recycled, or is there a "second
chamber" for it? I have some spare used cartridges so I can investigate.

There is a second separate chamber within all the carts I have seen. I
doubt the toner would be fit to reuse anyway.

If you DIY fill, you have to empty waste toner chamber.

On Thursday, 27 August 2020 20:46:27 UTC+1, newshound wrote:
On 27/08/2020 20:21, newshound wrote:
On 27/08/2020 19:00, Harry Bloomfield wrote:
newshound presented the following explanation :
I have a Brother HL-2365DW which I guess is rated for SOHO rather
than heavy business use. I'm getting toner spillage leading to
(fused) blotchy marks all over printout, I guess the waste toner
collector is full. (it's probably had ten or more new cartridges).
But I can't immediately find any reference to this sort of problem on
the net. I can see that some heavier duty machines have a removable
and replaceable collector but I can't find anything for this model.

I thought I would ask for tips before trying to dismantle it.

TIA

Usually the waste toner is collected in the cartridge itself, or at
least I have never seen a small or desktop that does not. If they are
smudging, time for a new cartridge.


Ah, thanks. Do you mean that it is actually recycled, or is there a
"second chamber" for it? I have some spare used cartridges so I can
investigate.

This started soon after fitting a new cartridge, and the problem arises
because loose toner is collecting in clumps at various locations around
the working bits. It's contaminating the paper before the fuser because
the paper is coming out dust-free. Some places can be cleaned easily but
others are inaccessible without stripping.

The drum unit comes out with the toner cartridge, IIRC they suggest
replacing that every few toner cartridges.

I've stripped commercial HP's right down in the past thanks to their
excellent service manuals. The Brother looks as though it is not really
meant to be substantially serviced, although you can replace boards.



Update, changing the cartridge has (more or less) fixed it. There was
quite a significant volume of toner (perhaps a salt spoon) loose around
the toner cartridge and drum unit. I guess the odd blotches come from
loose dust that I did not manage to remove from the drum unit, hopefully
this will gradually disperse. This was a GPC Image cartridge from
Amazon. I wonder whether it was overfilled with toner so that the
"capture" chamber became overwhelmed towards the end of life. Or perhaps
the flow control arrangements were not working properly.

Sounds like your faulty cart was improperly refilled by the seller or whoever GPC is. They should have emptied the cart before refill but it's quicker not to & usually works ok.


NT