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Virgin Media - disabled priority repair

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Terry Casey Terry Casey is offline

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Virgin Media - disabled priority repair

In article ,
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On 17/07/2018 19:48, Terry Casey wrote:

Levels may not be so critical now that there are no analogue
signals but they will still need to be closely controlled.
Some networks have Automatic Level Controls on the main trunk
which use pilot carriers as the refernce but there is no way
of remotely altering levels, which is just as well, as a well
set-up network could be wrecked in minutes in the wrong hands.

Then I can only apologise for passing on the porkies I've been told over
the years (predating Virginmedia and including by Tier 2 support).

Don't forget that, if your levels are low then, barring an
individual fault on your own drop cable, many more than you
will be affected by the problem and someone will be sent out
to deal with it very quickly.

All the work will be carried out in the street (and not
necessarily at the cabinet that directly feeds you.)

Depending on the equipment used - remember that these
networks, in the main, were all built by individual cable
operatorsw with their own preferences for kit - a faulty
amplifier might have plug-in modules that can be swapped in a
couple of seconds, thus clearing the fault.

Elswhere it might be necessary to disconnect all the cabling
and change the entire amplifier assembly which would take
considerably longer.

--

Terry

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