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Default Neff oven temperature is not accurate

I've been suspicious that both ovens in my Neff U1661 are no longer
getting to the set temperature so have just checked with an oven
thermometer - it shows 20-30 degrees colder than the setting in each
oven. I'm going to try the thermometer in another oven ASAP but I
suspect it's telling the truth because we've had some under-cooked
things recently.
Are there any calibration adjustments on the temperature controls?
Any suggestions on what to check?

(I've asked this on UKwhitegoods too)
 
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