Following on from my previous post, I have now got a refund authorised by
Amazon after one of the traders 'fulfilled by Amazon' sent me the wrong
stuff then disappeared off the face of the earth.

I am now looking to get the correct item from another supplier.

However looking at Amazon and the 'Store Front' for suppliers the 'About'
information for one is
"M&S is committed to providing each customer with the highest standard of
customer service."
No details of full company name, location, registration, how long it has
been trading, nothing.

I have looked at a number of Store Fronts and they all look remarkably
similar.
Loads of 4* and 5* reviews over the last 12 months but little other
information.

My original vendor also had a store front with minimal information and a
load of 4* and 5* reviews.

So how do you check on the reliability of the supplier?

The reviews don't seem to help, and the item I tried to buy now comes up
under a different supplier but with the same Amazon reviews.
So you can't trust the Amazon reviews about good customer service because
they are not specific to one supplier.

Bizarre - I can find the same (apparent) item at prices ranging from £11.99
including delivery
http://www.amazon.co.uk/Mini-HiFi-Di...56849&sr =1-2
to £90 + £6 delivery
http://www.amazon.co.uk/gp/offer-lis...&condition=new

As far as I can tell most (if not all) of these store fronts are boilerplate
for anonymous shippers in China.

Presumably Amazon just pops them up with minimal or no checks, creams off
the profit, and hopes not too many people claim when it all falls apart.

Cheers

Dave R

--
No plan survives contact with the enemy.
[Not even bunny]

Helmuth von Moltke the Elder

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