The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).

We are finding it extraordinarily difficult to get a replacement.
We have been trying for about 5 weeks,
with a number of bizarre excuses.

The oven is not new, but not very old (maybe 8 years).
As far as I can make out, De Dietrich makes dozen of models,
each using a different thermostat.

My present thoughts are that I would never get
another De Dietrich appliance.
Am I being unreasonable?
Perhaps it would be the same with any make?

--
Timothy Murphy
e-mail: gayleard /at/ eircom.net
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College Dublin

On Jul 19, 10:29*pm, Timothy Murphy wrote:
The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).

We are finding it extraordinarily difficult to get a replacement.
We have been trying for about 5 weeks,
with a number of bizarre excuses.

The oven is not new, but not very old (maybe 8 years).
As far as I can make out, De Dietrich makes dozen of models,
each using a different thermostat.

My present thoughts are that I would never get
another De Dietrich appliance.
Am I being unreasonable?
Perhaps it would be the same with any make?

can't you fix the stat? The usual failure is burnt contacts, which can
be lightly sanded with fine paper or a rat's tail file. This can
affect the temperature calibration, best check it afterwards with an
oven thermometer


NT

NT wrote:

The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).

can't you fix the stat? The usual failure is burnt contacts, which can
be lightly sanded with fine paper or a rat's tail file. This can
affect the temperature calibration, best check it afterwards with an
oven thermometer

My impression was that it is rather difficult to remove the thermostat
from the oven?

--
Timothy Murphy
e-mail: gayleard /at/ eircom.net
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College Dublin

On Jul 20, 12:40*am, Timothy Murphy wrote:
NT wrote:
The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).
can't you fix the stat? The usual failure is burnt contacts, which can
be lightly sanded with fine paper or a rat's tail file. This can
affect the temperature calibration, best check it afterwards with an
oven thermometer

My impression was that it is rather difficult to remove the thermostat
from the oven?

I cant offer any useful feedback on that, not done much work on ovens.
I'd be mildly surprised if it were a problem though, ovens have to be
quick to assemble, and I cant see anyone welding a stat in place.


NT

On Jul 20, 2:00*am, NT wrote:
On Jul 20, 12:40*am, Timothy Murphy wrote:

NT wrote:
The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).
can't you fix the stat? The usual failure is burnt contacts, which can
be lightly sanded with fine paper or a rat's tail file. This can
affect the temperature calibration, best check it afterwards with an
oven thermometer

My impression was that it is rather difficult to remove the thermostat
from the oven?

I cant offer any useful feedback on that, not done much work on ovens.
I'd be mildly surprised if it were a problem though, ovens have to be
quick to assemble, and I cant see anyone welding a stat in place.

NT

or maybe you can fit one from another make


NT

"NT" wrote in message
...
On Jul 19, 10:29 pm, Timothy Murphy wrote:
The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).

We are finding it extraordinarily difficult to get a replacement.
We have been trying for about 5 weeks,
with a number of bizarre excuses.

The oven is not new, but not very old (maybe 8 years).
As far as I can make out, De Dietrich makes dozen of models,
each using a different thermostat.

My present thoughts are that I would never get
another De Dietrich appliance.
Am I being unreasonable?
Perhaps it would be the same with any make?

can't you fix the stat? The usual failure is burnt contacts, which can
be lightly sanded with fine paper or a rat's tail file. This can
affect the temperature calibration, best check it afterwards with an
oven thermometer


NT

I can't see the Oven Industry quaking in their boots at the thought of you
not buying another of this make. Brand names are fairly meaningless as
designs and manufacturing is often a 'outsourced' commodity. Te luck of the
draw comes into it. Items are sourced from all over the world.

Have you contacted various Cooker Spares specialists?

On 19 July, 22:29, Timothy Murphy wrote:
The thermostat has gone wrong
in our De Dietrich double oven (model FB2727U11).

We are finding it extraordinarily difficult to get a replacement.
We have been trying for about 5 weeks,
with a number of bizarre excuses.

The oven is not new, but not very old (maybe 8 years).
As far as I can make out, De Dietrich makes dozen of models,
each using a different thermostat.

My present thoughts are that I would never get
another De Dietrich appliance.
Am I being unreasonable?
Perhaps it would be the same with any make?

--
Timothy Murphy *
e-mail: gayleard /at/ eircom.net
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College Dublin

try searching amongst the units here
http://www.partmaster.co.uk/cgi-bin/...4&sear ch.y=9

NT wrote:

My impression was that it is rather difficult to remove the thermostat
from the oven?

I cant offer any useful feedback on that, not done much work on ovens.
I'd be mildly surprised if it were a problem though, ovens have to be
quick to assemble, and I cant see anyone welding a stat in place.

I thought that there was a long appendage attached to, or part of,
the thermostat that wandered round the oven ...

--
Timothy Murphy
e-mail: gayleard /at/ eircom.net
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College Dublin

Timothy Murphy wrote:

I thought that there was a long appendage attached to, or part of,
the thermostat that wandered round the oven ...


The actual sender part, yes, but you only have to be able to remove the
control unit end from the panel so that you can dismantle it in situ
and, as said, clean up[1] the contacts.


[1] Or realign - bought a 2nd hand NEFF with what turned out to be a
dodgy stat which, on opening, had one of the contacts only half over its
compatriot; the original tightening of its mounting screw had twisted
the contact out of its proper place.

--
Scott

Where are we going and why am I in this handbasket?

On Jul 20, 11:14*am, Timothy Murphy wrote:
NT wrote:
My impression was that it is rather difficult to remove the thermostat
from the oven?

I cant offer any useful feedback on that, not done much work on ovens.
I'd be mildly surprised if it were a problem though, ovens have to be
quick to assemble, and I cant see anyone welding a stat in place.

I thought that there was a long appendage attached to, or part of,
the thermostat that wandered round the oven ...

That shouldnt prevent one dressing the contacts.

It also doesnt prevent fitting a completely new stat, the new sense
bulb can go to a different location on the oven wall, as long as its
broadly similar in location.


NT

We had 3 De Dietrich appliances, all of which died prematurely - rather an
expensive brand without the quality to match the price.

GB wrote:

We had 3 De Dietrich appliances, all of which died prematurely - rather an
expensive brand without the quality to match the price.

We have a number of De Dietrich kitchen accessories.
We haven't found them any less reliable than other brands,
but when they do go wrong it is extremely difficult to get them mended.

De Dietrich's spare parts division seems extraordinarily bad.
We waited 3 months for an oven thermostat,
and didn't get it in the end.
(Our specialist put in a Belling thermostat.)


--
Timothy Murphy
e-mail: gayleard /at/ eircom.net
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College, Dublin 2, Ireland