Ordered a spare for my pressure washer of Chamjet 2 weeks ago tomorrow.
I opted for 3 working day delivery with tracking. Still waiting, also no
reply from 2 emails querying the delay. Has anyone any experience of
this company, good or bad? I'll try phoning after the Xmas break, I
phoned them before ordering and was happy with their response. Maybe I
have been lucky but never had problems with internet orders from many
different companies.

Broadback wrote:
Ordered a spare for my pressure washer of Chamjet 2 weeks ago
tomorrow. I opted for 3 working day delivery with tracking. Still
waiting, also no reply from 2 emails querying the delay. Has anyone
any experience of this company, good or bad? I'll try phoning after
the Xmas break, I phoned them before ordering and was happy with
their response. Maybe I have been lucky but never had problems with
internet orders from many different companies.

I don't know Chamjet, but having been in the pressure washer game for a
long time, I have heard of them. Long established co with a reasonable
reputation.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk

The Medway Handyman wrote:

Broadback wrote:
Ordered a spare for my pressure washer of Chamjet 2 weeks ago
tomorrow. I opted for 3 working day delivery with tracking. Still
waiting, also no reply from 2 emails querying the delay. Has anyone
any experience of this company, good or bad? I'll try phoning after
the Xmas break, I phoned them before ordering and was happy with
their response. Maybe I have been lucky but never had problems with
internet orders from many different companies.

I don't know Chamjet, but having been in the pressure washer game for a
long time, I have heard of them. Long established co with a reasonable
reputation.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk

I've used them twice and they've been fine. I suspect you've been
caught up in the Xmas post.

Calvin wrote:
The Medway Handyman wrote:

Broadback wrote:
Ordered a spare for my pressure washer of Chamjet 2 weeks ago
tomorrow. I opted for 3 working day delivery with tracking. Still
waiting, also no reply from 2 emails querying the delay. Has anyone
any experience of this company, good or bad? I'll try phoning after
the Xmas break, I phoned them before ordering and was happy with
their response. Maybe I have been lucky but never had problems with
internet orders from many different companies.
I don't know Chamjet, but having been in the pressure washer game for a
long time, I have heard of them. Long established co with a reasonable
reputation.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk

I've used them twice and they've been fine. I suspect you've been
caught up in the Xmas post.
Thanks for you replies, I will relax and wait and see what the New Year
brings. though I am annoyed that they have not replied to emails.

replying to Broadback, northern guy wrote:
I ordered a pressure washer part Nov 3rd by phone and paid with debit card.
After two weeks of hearing nothing I emailed and was told there would be 1-2
weeks for delivery. After 4 week's wait I contacted them again and requested
refund. Email reply said "ok". After 6 weeks wait I emailed again and I have
given them 3 days in which to pay the refund or i will take action to recoup
the money. I will contact Lancs trading Standards and/or file a small claims
court claim. I have checked that they are still registered as a company - and
they are, so they haven't gone bust.

--
for full context, visit https://www.homeownershub.com/uk-diy...et-530485-.htm

Sounds like a bunch of disorganised idiots.
Brian

--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"northern guy" m wrote in
message ...
replying to Broadback, northern guy wrote:
I ordered a pressure washer part Nov 3rd by phone and paid with debit
card.
After two weeks of hearing nothing I emailed and was told there would be
1-2 weeks for delivery. After 4 week's wait I contacted them again and
requested
refund. Email reply said "ok". After 6 weeks wait I emailed again and I
have
given them 3 days in which to pay the refund or i will take action to
recoup
the money. I will contact Lancs trading Standards and/or file a small
claims
court claim. I have checked that they are still registered as a company -
and
they are, so they haven't gone bust.

--
for full context, visit
https://www.homeownershub.com/uk-diy...et-530485-.htm

On Sat, 27 Jan 2018 16:36:15 +0000, Brian Gaff wrote:

Sounds like a bunch of disorganised idiots.

They've probably gone bust in the intervening 9 years!

--
TOJ.

replying to northern guy, Bob wrote:
They can't be that bad, since they are still around 9 years after the post to
which you are replying.

--
for full context, visit https://www.homeownershub.com/uk-diy...et-530485-.htm