replying to Broadback, northern guy wrote:
I ordered a pressure washer part Nov 3rd by phone and paid with debit card.
After two weeks of hearing nothing I emailed and was told there would be 1-2
weeks for delivery. After 4 week's wait I contacted them again and requested
refund. Email reply said "ok". After 6 weeks wait I emailed again and I have
given them 3 days in which to pay the refund or i will take action to recoup
the money. I will contact Lancs trading Standards and/or file a small claims
court claim. I have checked that they are still registered as a company - and
they are, so they haven't gone bust.

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