I wanted a small amount of plasterboard to fill in the holes left by some
downlighters I've moved. Normally I get such things from Wicks - but I
didn't want a full sheet and I'd seen small - about 2x4' sheets - in B&Q.

So killed two birds with a trip to the tip followed by B&Q which is
opposite.

Got the board which had no barcode so can't use the self service and
queue up. To get a confused assistant since there's no barcode. Rather
than look it up he asked around and eventually one guy gave him a code.
3.98. Thought that was high and queried it. No - it was correct. With a
queue behind me I paid up - but went back to check the price on the
shelf. 2.48. Went back to complain. Told I'd have to go to the refund
section. Go there and queue up. Four assistants dealing with one person.
Eventually one of them serves me. Wanted to just take the goods back and
give me a refund. Not much use - as I'd have to go through the whole thing
again. Then she left me to go back to helping the other three with that
single customer...

So I'm 1.50 out of pocket. Think I now know why so many steal from them.

--
*A plateau is a high form of flattery*

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...
I wanted a small amount of plasterboard to fill in the holes left by some
downlighters I've moved. Normally I get such things from Wicks - but I
didn't want a full sheet and I'd seen small - about 2x4' sheets - in B&Q.

So killed two birds with a trip to the tip followed by B&Q which is
opposite.

Got the board which had no barcode so can't use the self service and
queue up. To get a confused assistant since there's no barcode. Rather
than look it up he asked around and eventually one guy gave him a code.
3.98. Thought that was high and queried it. No - it was correct. With a
queue behind me I paid up - but went back to check the price on the
shelf. 2.48. Went back to complain. Told I'd have to go to the refund
section. Go there and queue up. Four assistants dealing with one person.
Eventually one of them serves me. Wanted to just take the goods back and
give me a refund. Not much use - as I'd have to go through the whole thing
again. Then she left me to go back to helping the other three with that
single customer...

So I'm 1.50 out of pocket. Think I now know why so many steal from them.

--
*A plateau is a high form of flattery*

Dave Plowman London SW
To e-mail, change noise into sound.

The moral of the story is...
Grab the pieces of PB outta the skip when you see em,come in handy for small
repairs. :-)

"Dave Plowman (News)" wrote in message
...
I wanted a small amount of plasterboard to fill in the holes left by some
downlighters I've moved. Normally I get such things from Wicks - but I
didn't want a full sheet and I'd seen small - about 2x4' sheets - in B&Q.

So killed two birds with a trip to the tip followed by B&Q which is
opposite.

Got the board which had no barcode so can't use the self service and
queue up. To get a confused assistant since there's no barcode. Rather
than look it up he asked around and eventually one guy gave him a code.
3.98. Thought that was high and queried it. No - it was correct. With a
queue behind me I paid up - but went back to check the price on the
shelf. 2.48. Went back to complain. Told I'd have to go to the refund
section. Go there and queue up. Four assistants dealing with one person.
Eventually one of them serves me. Wanted to just take the goods back and
give me a refund. Not much use - as I'd have to go through the whole thing
again. Then she left me to go back to helping the other three with that
single customer...

So I'm 1.50 out of pocket. Think I now know why so many steal from them.


I had very pleasant experience at ASDA the other day. Felix cat food pouches
"buy one get one free" so I bought 8 packets and took another 8 for free.
The checkout did not give me the BOGOF. The cashier asked me to go to the
service desk, within 5 minutes I had my money refunded and an apology.

A confused assistant in B&Q!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Try any of the 2 open aisles (28 are closed) to find one. You are then onto
a 50/50 chance of dropping on a confused assistant. The proper staff are not
allowed near a till.

Adam

In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food pouches
"buy one get one free" so I bought 8 packets and took another 8 for free.
The checkout did not give me the BOGOF. The cashier asked me to go to the
service desk, within 5 minutes I had my money refunded and an apology.

But did they correct the till system for the other hundreds of customers
following you?


--
Alan
news2006 {at} amac {dot} f2s {dot} com

Alan wrote:
In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food
pouches "buy one get one free" so I bought 8 packets and took
another 8 for free. The checkout did not give me the BOGOF. The
cashier asked me to go to the service desk, within 5 minutes I had
my money refunded and an apology.

But did they correct the till system for the other hundreds of
customers following you?

Alan,

Why would they do that? Presumably the BOGOF clearly said "buy one get one
free" so he could quite legitmately have bought half the stock on the shelf
and got the other half free (notwithstanding the Invitation to Treat proviso
that the store could used to prevent that situation).

I would suggest that either the computer had not been programmed for the
BOGOF or the BOGOF itself was wrongly labelled for that product (and ASDA
has procedured for situations like that to keep the customer happy).

I'll pop over to my local Asda tomorrow to see if that offer applies there -
and if it does, pick up a few packets for my tiger (sorry cat, but the damn
thing tears lumps out of me). :-)

Tanner-'op

Tanner-'op wrote:
Alan wrote:
In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food
pouches "buy one get one free" so I bought 8 packets and took
another 8 for free. The checkout did not give me the BOGOF. The
cashier asked me to go to the service desk, within 5 minutes I had
my money refunded and an apology.

But did they correct the till system for the other hundreds of
customers following you?

Alan,

Why would they do that? Presumably the BOGOF clearly said "buy one
get one free" so he could quite legitmately have bought half the
stock on the shelf and got the other half free (notwithstanding the
Invitation to Treat proviso that the store could used to prevent that
situation).
I would suggest that either the computer had not been programmed for
the BOGOF or the BOGOF itself was wrongly labelled for that product
(and ASDA has procedured for situations like that to keep the
customer happy).
I'll pop over to my local Asda tomorrow to see if that offer applies
there - and if it does, pick up a few packets for my tiger (sorry
cat, but the damn thing tears lumps out of me). :-)

Tanner-'op

Alan,

Ignore that last post - I misread your reply to Adam. That what 40 years of
married life does to a man. :-(

Tanner-'op

In article ,
George wrote:
Grab the pieces of PB outta the skip when you see em,come in handy for
small repairs. :-)

Absolutely - and I took a detour when out with the dog this morning. Not a
skip anywhere.

--
*Money isn‘t everything, but it sure keeps the kids in touch

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...
In article ,
George wrote:
Grab the pieces of PB outta the skip when you see em,come in handy for
small repairs. :-)

Absolutely - and I took a detour when out with the dog this morning. Not a
skip anywhere.

--
*Money isn't everything, but it sure keeps the kids in touch

Dave Plowman London SW
To e-mail, change noise into sound.


Do you normally skip when out and about with the dog? ;-)

"Alan" wrote in message
...
In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food
pouches
"buy one get one free" so I bought 8 packets and took another 8 for free.
The checkout did not give me the BOGOF. The cashier asked me to go to the
service desk, within 5 minutes I had my money refunded and an apology.

But did they correct the till system for the other hundreds of customers
following you?



Yes, they removed the BOGOF signs from the cat food.

Adam

On Sun, 19 Oct 2008 18:06:02 GMT, "ARWadsworth"
wrote:


"Dave Plowman (News)" wrote in message
...
I wanted a small amount of plasterboard to fill in the holes left by some
downlighters I've moved. Normally I get such things from Wicks - but I
didn't want a full sheet and I'd seen small - about 2x4' sheets - in B&Q.

So killed two birds with a trip to the tip followed by B&Q which is
opposite.

Got the board which had no barcode so can't use the self service and
queue up. To get a confused assistant since there's no barcode. Rather
than look it up he asked around and eventually one guy gave him a code.
3.98. Thought that was high and queried it. No - it was correct. With a
queue behind me I paid up - but went back to check the price on the
shelf. 2.48. Went back to complain. Told I'd have to go to the refund
section. Go there and queue up. Four assistants dealing with one person.
Eventually one of them serves me. Wanted to just take the goods back and
give me a refund. Not much use - as I'd have to go through the whole thing
again. Then she left me to go back to helping the other three with that
single customer...

So I'm 1.50 out of pocket. Think I now know why so many steal from them.


I had very pleasant experience at ASDA the other day. Felix cat food pouches
"buy one get one free" so I bought 8 packets and took another 8 for free.
The checkout did not give me the BOGOF. The cashier asked me to go to the
service desk, within 5 minutes I had my money refunded and an apology.

You wouldn't be able to do that before 7am. Their "service desk"
doesn't keep the same hours as the (24-hour) store.

In article ,
ARWadsworth writes

"Alan" wrote in message
...
In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food
pouches
"buy one get one free" so I bought 8 packets and took another 8 for free.
The checkout did not give me the BOGOF. The cashier asked me to go to the
service desk, within 5 minutes I had my money refunded and an apology.

But did they correct the till system for the other hundreds of customers
following you?

Yes, they removed the BOGOF signs from the cat food.

Did they give you your 2quid credit on a gift card for their error,
that's standard practice at my local one. Fair compensation for the
inconvenience & the department where the error is gets it in the neck
for costing the company money.

Did the cat turn its nose up as it wasn't full price (they know you know
.. . . )
--
fred
BBC3, ITV2/3/4, channels going to the DOGs

"fred" wrote in message ...
In article ,
ARWadsworth writes

"Alan" wrote in message
...
In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food
pouches
"buy one get one free" so I bought 8 packets and took another 8 for
free.
The checkout did not give me the BOGOF. The cashier asked me to go to
the
service desk, within 5 minutes I had my money refunded and an apology.

But did they correct the till system for the other hundreds of
customers
following you?

Yes, they removed the BOGOF signs from the cat food.

Did they give you your 2quid credit on a gift card for their error,
that's standard practice at my local one. Fair compensation for the
inconvenience & the department where the error is gets it in the neck
for costing the company money.

Did the cat turn its nose up as it wasn't full price (they know you know
. . . )
--
fred


No £2 compensation. The error was due to the fact that the special offer
that was displayed on the shelf should have been removed 24 hours earlier.

Of course the cats know. And if they do not eat it they will get tinned Aldi
stuff to refuse instead!

I also phoned "Felix/Purina" last year to complain about a number of pouches
that had swelled up and were about to burst. Again I got a positive
response. Not only was it a freephone number, the person at the other end
simply took the best before date and another code no. from the box asked how
many pouches were faulty and I received £8 of vouchers.

Adam

In article , ARWadsworth
writes

Did they give you your 2quid credit on a gift card for their error,
that's standard practice at my local one. Fair compensation for the
inconvenience & the department where the error is gets it in the neck
for costing the company money.

No £2 compensation. The error was due to the fact that the special offer
that was displayed on the shelf should have been removed 24 hours earlier.

That's usually enough at my local place, one of the reasons I use them.
--
fred
BBC3, ITV2/3/4, channels going to the DOGs

Somewhere on teh intarwebs "Tanner-'op" typed:
Alan wrote:
In message ,
ARWadsworth wrote


I had very pleasant experience at ASDA the other day. Felix cat food
pouches "buy one get one free" so I bought 8 packets and took
another 8 for free. The checkout did not give me the BOGOF. The
cashier asked me to go to the service desk, within 5 minutes I had
my money refunded and an apology.

But did they correct the till system for the other hundreds of
customers following you?

Alan,

Why would they do that? Presumably the BOGOF clearly said "buy one
get one free" so he could quite legitmately have bought half the
stock on the shelf and got the other half free (notwithstanding the
Invitation to Treat proviso that the store could used to prevent that
situation).
I would suggest that either the computer had not been programmed for
the BOGOF or the BOGOF itself was wrongly labelled for that product
(and ASDA has procedured for situations like that to keep the
customer happy).
I'll pop over to my local Asda tomorrow to see if that offer applies
there - and if it does, pick up a few packets for my tiger (sorry
cat, but the damn thing tears lumps out of me). :-)

Tanner-'op

Surely they can legitimately deny you 8 free ones? 8 is not equal to 1.

"Buy one get one free" is exactly that. ONE. As soon as you buy two you're
no longer buying one...
--
Shaun.

DISCLAIMER: If you find a posting or message from me
offensive, inappropriate, or disruptive, please ignore it.
If you don't know how to ignore a posting, complain to
me and I will be only too happy to demonstrate... ;-)