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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
Tiny print on a letter and e-mail just received from BT says that the
1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris |
#2
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On Aug 7, 12:25*pm, wrote:
Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the momenthttp://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris What's BT? ;-) MBQ |
#3
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
wrote in message
... Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount till says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris 1571 has always incurred a cost - 5p to discover the person you want to talk to is engaged!!! -- Frank Stacey |
#4
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On Thu, 7 Aug 2008 12:40:47 +0100, "Frank Stacey"
wrote: wrote in message ... Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount till says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris 1571 has always incurred a cost - 5p to discover the person you want to talk to is engaged!!! Thats not a charge for 1571 ...I presume you mean if you press 3 which is just laziness. |
#5
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
wrote in message ... | On Thu, 7 Aug 2008 12:40:47 +0100, "Frank Stacey" | wrote: | | wrote in message | ... | Tiny print on a letter and e-mail just received from BT says that the | 1571 standard service is going to cost £1 per month if you don't make | at least 2 charged calls per month. Those who use their landline only | for broadband or only for receiving calls could get an unexpected | addition to their bill. At the moment http://www.bt.com/youraccount | till says it's free and provides no way to disable it, but watch that | space for a chance to do so. | | Chris | | 1571 has always incurred a cost - 5p to discover the person you want to talk to is engaged!!! | | Thats not a charge for 1571 ...I presume you mean if you press 3 which | is just laziness. No - ring someone - no ring just a canned voice answers. Put the phone down immediately. My BT bill shows a charge for a call lasting 1 or 2 seconds. This is 1571 I believe. Frank |
#7
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
On Aug 7, 2:58*pm, "Bob Eager" wrote:
On Thu, 7 Aug 2008 13:45:37 UTC, wrote: On Thu, 7 Aug 2008 12:40:47 +0100, "Frank Stacey" wrote: wrote in message news:be6783bb-f7f1-49fa-a14a-88f167f88__BEGIN_MASK_n#9g02mG7!__...__END_MASK_i ... Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the momenthttp://www.bt.com/youraccount till says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris 1571 has always incurred a cost - 5p to discover the person you want to talk to is engaged!!! Thats not a charge for 1571 ...I presume you mean if you press 3 which is just laziness. No....call someone who has 1571 when they're on the phone, and you get charged for the call. Call setup fee of 7p plus some charge for the secind or two you're one (I forget the min. charge these days). There are two aspects to it. As a caller, you would also be charged if they had an answering machine that took the call. As callee, you get the message for free but are charged if you use "ring back". MBQ |
#8
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On Thu, 7 Aug 2008 14:20:13 UTC, "Man at B&Q"
wrote: On Aug 7, 2:58Â*pm, "Bob Eager" wrote: On Thu, 7 Aug 2008 13:45:37 UTC, wrote: On Thu, 7 Aug 2008 12:40:47 +0100, "Frank Stacey" wrote: wrote in message news:be6783bb-f7f1-49fa-a14a-88f167f88__BEGIN_MASK_n#9g02mG7!__...__END_MASK_i ... Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the momenthttp://www.bt.com/youraccount till says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris 1571 has always incurred a cost - 5p to discover the person you want to talk to is engaged!!! Thats not a charge for 1571 ...I presume you mean if you press 3 which is just laziness. No....call someone who has 1571 when they're on the phone, and you get charged for the call. Call setup fee of 7p plus some charge for the secind or two you're one (I forget the min. charge these days). There are two aspects to it. As a caller, you would also be charged if they had an answering machine that took the call. As callee, you get the message for free but are charged if you use "ring back". I'm not disputing that. I'm just explaining what the OP meant. It's a bloody pain; the callee probably wouldn't have bothered with an answering machine anyway, so the caller ends up with the expense. I generally tell people I just won't call them if they have 1571. -- The information contained in this post is copyright the poster, and specifically may not be published in, or used by http://www.diybanter.com |
#9
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
On 7 Aug, 15:20, "Man at B&Q" wrote:
As a caller, you would also be charged if they had an answering machine that took the call. Not so. The specific situation given was that of calling someone who was on the phone. Even if they had an answer machine in this situation you would still get an engaged tone and would not be charged for the call. You can then try again later. Andrew |
#10
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
In an earlier contribution to this discussion,
Bob Eager wrote: No....call someone who has 1571 when they're on the phone, and you get charged for the call. Call setup fee of 7p plus some charge for the secind or two you're one (I forget the min. charge these days). Yes, if you incur the said minimum charge as soon as 1571 answers, it's a pain! I manage to avoid this by using VoIP for daytime calls - which cost 1p per minute, charged by the second and with no setup fee. So a short call costs me a small fraction of a penny. I get free BT calls during evenings and weekends so - again - there is no penalty if a call is answered by 1571. You could do something similar! -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP! |
#11
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
On 7 Aug 2008 13:58:05 GMT, "Bob Eager" wrote:
On Thu, 7 Aug 2008 13:45:37 UTC, wrote: On Thu, 7 Aug 2008 12:40:47 +0100, "Frank Stacey" wrote: wrote in message ... Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount till says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris 1571 has always incurred a cost - 5p to discover the person you want to talk to is engaged!!! Thats not a charge for 1571 ...I presume you mean if you press 3 which is just laziness. No....call someone who has 1571 when they're on the phone, and you get charged for the call. Call setup fee of 7p plus some charge for the secind or two you're one (I forget the min. charge these days). Ah right .Now I see what he meant .That's cos it goes straight to call minder or similar and that counts as an answered call..same as someone who lets the call go to an answering machine . |
#12
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
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#13
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
In an earlier contribution to this discussion,
wrote: Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris I wonder if your letter is different from mine? Mine says that, in order to get free 1571, you have to make 2 chargeable *or* *inclusive* calls per month (or 6 per quarter - depending on billing frequency). Bearing in mind that weekend calls to 01, 02 and 03 numbers are free (as also are evening calls if you sign up for a rolling 12 month contract), it surely can't be too difficult to contrive to make at least 2 inclusive calls every month! -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP! |
#14
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
Roger Mills wrote: In an earlier contribution to this discussion, wrote: Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris I wonder if your letter is different from mine? Mine says that, in order to get free 1571, you have to make 2 chargeable *or* *inclusive* calls per month (or 6 per quarter - depending on billing frequency). Bearing in mind that weekend calls to 01, 02 and 03 numbers are free (as also are evening calls if you sign up for a rolling 12 month contract), it surely can't be too difficult to contrive to make at least 2 inclusive calls every month! How do they define 'inclusive' ? Graham |
#15
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
In an earlier contribution to this discussion,
Eeyore wrote: Roger Mills wrote: Bearing in mind that weekend calls to 01, 02 and 03 numbers are free (as also are evening calls if you sign up for a rolling 12 month contract), it surely can't be too difficult to contrive to make at least 2 inclusive calls every month! How do they define 'inclusive' ? Graham Another bit of the same letter deals with increases to the call setup fee - from 6p to 7p. The relevant paragraph says "The call set-up fee does not apply to inclusive Weekend calls for customers on the Unlimited Weekend Plan .. . . etc." (which is just about everybody - 'cos it's the default). So free weekend calls are described as 'inclusive' - and presumably therefore qualify you for free 1571 as long as you make at least 2 calls per month. -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP! |
#16
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
wrote:
Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris This not new - *free* 1571 has always [well for a long time] had a buried condition that per month or per 3months either 2 or 6 chargeable/inclusive calls were a condition. This *new* feature has already stung me: 27 Dec 2007 BT Together Option 1 - Charges for BT Answer 1571 2.55 + VAT I think there may have been complaints about using "Free" so loosely and hiding the actual terms, that they are now 'introducing' it. Rather than apologising for their previous misleading advertising. Flop ps if it is new, didn't exist before, can I claim back for being charged a non-existent fee? I wish |
#17
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
wrote:
Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris All I can say is .......old news |
#18
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On Thu, 7 Aug 2008 04:25:43 -0700 (PDT),
wrote: Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris Surely if you use your phone only for broadband or receiving calls then there would be no need to use the 1571 service anyway ? jasper |
#19
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
On Thu, 7 Aug 2008 20:09:17 UTC, Jasper wrote:
On Thu, 7 Aug 2008 04:25:43 -0700 (PDT), wrote: Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Surely if you use your phone only for broadband or receiving calls then there would be no need to use the 1571 service anyway ? Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. I have another line, just for ADSL, and that is never used to make or receive calls at all. No point in 1571 on that, since any incoming call is a wrong number. -- The information contained in this post is copyright the poster, and specifically may not be published in, or used by http://www.diybanter.com |
#20
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
"Bob Eager" wrote in message
... Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. I have another line, just for ADSL, and that is never used to make or receive calls at all. No point in 1571 on that, since any incoming call is a wrong number. Why not put ADSL on the original line and discontinue the second line - save yourself the line rental? |
#21
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On Thu, 7 Aug 2008 21:05:58 UTC, "Mortimer" wrote:
"Bob Eager" wrote in message ... Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. I have another line, just for ADSL, and that is never used to make or receive calls at all. No point in 1571 on that, since any incoming call is a wrong number. Why not put ADSL on the original line and discontinue the second line - save yourself the line rental? Because it's ISDN. -- The information contained in this post is copyright the poster, and specifically may not be published in, or used by http://www.diybanter.com |
#22
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
"Bob Eager" wrote in message
... On Thu, 7 Aug 2008 21:05:58 UTC, "Mortimer" wrote: "Bob Eager" wrote in message ... Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. I have another line, just for ADSL, and that is never used to make or receive calls at all. No point in 1571 on that, since any incoming call is a wrong number. Why not put ADSL on the original line and discontinue the second line - save yourself the line rental? Because it's ISDN. OK, fair enough. Do you find you still use ISDN at all when you've got a faster broadband connection? |
#23
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On 7 Aug 2008 21:15:45 GMT, Bob Eager wrote:
Why not put ADSL on the original line and discontinue the second line - save yourself the line rental? Because it's ISDN. And I suspect Mr Eager, like me, is annoyed that BT do not offer ADSL over an ISDN line. It's possible but BT don't do it. -- Cheers Dave. |
#24
Posted to uk.telecom.broadband,uk.d-i-y
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BT 1571 to be Charged For
In an earlier contribution to this discussion,
Bob Eager wrote: Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. So what's wrong with breaking the habit of a lifetime and *making* a few *free* weekend calls via BT? You could even make them to your other line if you don't want to make *real* calls for some reason - a bit like my habit of sending a fax to myself every couple of months so that my free (PlusNet-provided) Fax-to-email facility doesn't lapse. -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP! |
#25
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
On Thu, 7 Aug 2008 21:30:45 UTC, "Roger Mills"
wrote: In an earlier contribution to this discussion, Bob Eager wrote: Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. So what's wrong with breaking the habit of a lifetime and *making* a few *free* weekend calls via BT? You could even make them to your other line if you don't want to make *real* calls for some reason - a bit like my habit of sending a fax to myself every couple of months so that my free (PlusNet-provided) Fax-to-email facility doesn't lapse. What's the point, and what do I gain? The POTS line is never used for incoming or outgoing calls. So why would I want 1571 on it anyway? The ISDN line doesn't need 1571 (and I've stated my reasons for not wanting it). It has a PBX and voicemail system attached anyway, and is unlikely to be engaged because there are two channels. Anyway, no free 1571 on that because to be ISDN it has to eb (effectively) a business line. So, unless I've missed something, what would making these free calls gain me? Apart from saving some small amount of money at certain times of the week? The disadvantage is that the ISDN line has extensions all round the house, and the POTS line doesn't even have a phone on it most of the time, and it has no extensions. -- The information contained in this post is copyright the poster, and specifically may not be published in, or used by http://www.diybanter.com |
#26
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
In an earlier contribution to this discussion,
Bob Eager wrote: On Thu, 7 Aug 2008 21:30:45 UTC, "Roger Mills" wrote: In an earlier contribution to this discussion, Bob Eager wrote: Perfectly reasonable - I only use my phone for receiving calls ***via BT***. I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me. But because I never *make* a call via BT (I always use a prefix) I would end up paying the stated fee. So what's wrong with breaking the habit of a lifetime and *making* a few *free* weekend calls via BT? You could even make them to your other line if you don't want to make *real* calls for some reason - a bit like my habit of sending a fax to myself every couple of months so that my free (PlusNet-provided) Fax-to-email facility doesn't lapse. What's the point, and what do I gain? The POTS line is never used for incoming or outgoing calls. So why would I want 1571 on it anyway? The ISDN line doesn't need 1571 (and I've stated my reasons for not wanting it). It has a PBX and voicemail system attached anyway, and is unlikely to be engaged because there are two channels. Anyway, no free 1571 on that because to be ISDN it has to eb (effectively) a business line. So, unless I've missed something, what would making these free calls gain me? Apart from saving some small amount of money at certain times of the week? The disadvantage is that the ISDN line has extensions all round the house, and the POTS line doesn't even have a phone on it most of the time, and it has no extensions. In your own words (above) "I make calls via various indirect providers, but they're always going to come in via BT....it's a BT line. So, if I wished, I could have 1571 on that line and it would take messages for me." I'm not sure which line you were referring to there - or how useful 1571 would be on it. But if you *wanted* 1571, you'd have to pay for it *unless* you made a couple of calls per month - albeit free - on it. However, if it's an ISDN line, I don't know how much of this applies anyway! -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP! |
#27
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
wrote:
Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris Here is the 'offending' e-mail in full: ============================== Terms and Conditions From 16th September 2008 some of our prices will be changing. These changes are summarised below: Mobile Saver The existing charge for calls on Mobile Saver is 9 pence per minute (ppm) in the daytime and 5ppm in the evening. From 16th September 2008 this will be simplified to 7.5ppm at any time of day. This change affects all customers who receive Mobile Saver. Call Set-up Fee The call set-up fee does not apply to inclusive Weekend calls for customers on the Unlimited Weekend Plan, inclusive Evening and Weekend calls for customers taking the Unlimited Evening & Weekend Plan or the Broadband Talk Evening & Weekend Plan, inclusive anytime calls on the Unlimited Anytime Plan or the Broadband Talk Anytime Plan, and calls to Freefone services. Other exclusions apply. From 16th September 2008, the call set-up fee for non-inclusive calls from landlines and for non-inclusive Broadband Talk calls will increase from 6p to 7p per call. The existing call set-up fee of 3p per call for BT Fusion, In-Contact Plus, Light User Scheme and BT Basic customers remains unchanged. Calling Features We are also making some changes to the prices of one-off calling features services, effective from 16th September 2008, detailed below. .. Dialling 1471 to find out the number of the last person who called you will remain a service available at no charge. The price of the call return service (dial 1471 then press 3) will change from 7.5p to 10p per use. .. Dialling 1571 to pick up your voicemail will remain a service available at no charge. Customers who do not make chargeable or inclusive calls with BT will be charged for BT Answer 1571 standard service. Customers who are billed monthly must make at least two chargeable or inclusive calls with BT in that month (excludes calls made with BT Broadband Talk) or BT will charge £1 a month for the standard BT Answer 1571 service. Customers who are billed quarterly must make at least six chargeable or inclusive calls with BT within that quarter (excludes calls made with BT Broadband Talk) or BT will charge £3 a quarter. The price of the call return service (dial 1571 then press 0) will change from 7.5p to 10p per use. .. The Ringback service provides a call back service from an engaged number when the line becomes free. The price of this service will change from 15p to 30p per use. .. The Reminder Call service allows you to book an alarm call. The price of this service will change from 20p to 30p per use. .. The 3 Way Calling service allows you to talk to two other people at the same time. The price of this service will change from 50p to 60p per use. Ringback, Reminder Call and 3 Way Calling are also available on a monthly rental basis. Each feature costs £1.75 per month, or £3.50 per month for 2-4 features, for unlimited usage. All of these prices include VAT and are subject to change. ============================================= This should clear things up a little. |
#28
Posted to uk.d-i-y,uk.telecom.broadband
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BT 1571 to be Charged For
brightside S9 wrote:
On Thu, 7 Aug 2008 23:39:08 +0100, "Unbeliever" wrote: wrote: Tiny print on a letter and e-mail just received from BT says that the 1571 standard service is going to cost £1 per month if you don't make at least 2 charged calls per month. Those who use their landline only for broadband or only for receiving calls could get an unexpected addition to their bill. At the moment http://www.bt.com/youraccount still says it's free and provides no way to disable it, but watch that space for a chance to do so. Chris Here is the 'offending' e-mail in full: ============================== Terms and Conditions From 16th September 2008 some of our prices will be changing. These changes are summarised below: Mobile Saver The existing charge for calls on Mobile Saver is 9 pence per minute (ppm) in the daytime and 5ppm in the evening. From 16th September 2008 this will be simplified to 7.5ppm at any time of day. This change affects all customers who receive Mobile Saver. Call Set-up Fee The call set-up fee does not apply to inclusive Weekend calls for customers on the Unlimited Weekend Plan, inclusive Evening and Weekend calls for customers taking the Unlimited Evening & Weekend Plan or the Broadband Talk Evening & Weekend Plan, inclusive anytime calls on the Unlimited Anytime Plan or the Broadband Talk Anytime Plan, and calls to Freefone services. Other exclusions apply. From 16th September 2008, the call set-up fee for non-inclusive calls from landlines and for non-inclusive Broadband Talk calls will increase from 6p to 7p per call. The existing call set-up fee of 3p per call for BT Fusion, In-Contact Plus, Light User Scheme and BT Basic customers remains unchanged. Calling Features We are also making some changes to the prices of one-off calling features services, effective from 16th September 2008, detailed below. . Dialling 1471 to find out the number of the last person who called you will remain a service available at no charge. The price of the call return service (dial 1471 then press 3) will change from 7.5p to 10p per use. . Dialling 1571 to pick up your voicemail will remain a service available at no charge. Customers who do not make chargeable or inclusive calls with BT will be charged for BT Answer 1571 standard service. Customers who are billed monthly must make at least two chargeable or inclusive calls with BT in that month (excludes calls made with BT Broadband Talk) or BT will charge £1 a month for the standard BT Answer 1571 service. Customers who are billed quarterly must make at least six chargeable or inclusive calls with BT within that quarter (excludes calls made with BT Broadband Talk) or BT will charge £3 a quarter. The price of the call return service (dial 1571 then press 0) will change from 7.5p to 10p per use. . The Ringback service provides a call back service from an engaged number when the line becomes free. The price of this service will change from 15p to 30p per use. . The Reminder Call service allows you to book an alarm call. The price of this service will change from 20p to 30p per use. . The 3 Way Calling service allows you to talk to two other people at the same time. The price of this service will change from 50p to 60p per use. Ringback, Reminder Call and 3 Way Calling are also available on a monthly rental basis. Each feature costs £1.75 per month, or £3.50 per month for 2-4 features, for unlimited usage. All of these prices include VAT and are subject to change. ============================================= This should clear things up a little. Just one snag. Inclusive calls are not listed on my BT bill, so I would be pushed to prove I had made any should BT's administrative machine decide to charge me for Caller display or 1571. My online BT bill lists the number and total duration of free calls in the summary section. They aren't in the itemised list but that wouldn't matter. -- Reentrant |
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BT 1571 to be Charged For
Anyone using 1571 must hate their friends and family as it costs them money. STOP USING IT. But if you must use it inclusive calls count, you know the ones free weekend or evening calls. |
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BT 1571 to be Charged For
On Sat, 9 Aug 2008 10:39:32 +0100, "Mr Me" wrote:
Anyone using 1571 must hate their friends and family as it costs them money. STOP USING IT. snipped So you object to folk who use answering machines as well then ...? |
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BT 1571 to be Charged For
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BT 1571 to be Charged For
On Sat, 9 Aug 2008 10:42:07 UTC, wrote:
On Sat, 9 Aug 2008 10:39:32 +0100, "Mr Me" wrote: Anyone using 1571 must hate their friends and family as it costs them money. STOP USING IT. snipped So you object to folk who use answering machines as well then ...? No. But at least: a) The answering machine lets a few rings go by first. b) The answering machine doesn't kick in if the callee is on the phone. -- The information contained in this post is copyright the poster, and specifically may not be published in, or used by http://www.diybanter.com |
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