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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Q: Dyson repair
I have a DC01 upright with a problem.
When I use the wand, the cyclone is created and there is excellent suction. But the minute I close it and use the turbo-brush, it just doesn't pick anything up and the dust doesn't move around inside the dyson clear cylinder at all. The turbo brush spins fine though. I'm not used to fiddling with these. Is there anything obvious I should look at that might cause this? Thanks! rfranklin |
#2
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Dyson repair
"Keith" wrote in message ... I have a DC01 upright with a problem. When I use the wand, the cyclone is created and there is excellent suction. But the minute I close it and use the turbo-brush, it just doesn't pick anything up and the dust doesn't move around inside the dyson clear cylinder at all. The turbo brush spins fine though. I'm not used to fiddling with these. Is there anything obvious I should look at that might cause this? Thanks! There is a channel behind the brush where the fluff etc moves up into the machine. This will be blocked with fluff etc and needs cleaning out. If you remove the screws and take the bottom cover off (as if changing a belt) the brush can be removed for easy access. It happens occasionally with the DC01 -- Bob Mannix (anti-spam is as easy as 1-2-3 - not) |
#3
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Dyson repair
Thanks ever so much for the very quick reply. Will look into that!
Keith. "Bob Mannix" wrote in message ... "Keith" wrote in message ... I have a DC01 upright with a problem. When I use the wand, the cyclone is created and there is excellent suction. But the minute I close it and use the turbo-brush, it just doesn't pick anything up and the dust doesn't move around inside the dyson clear cylinder at all. The turbo brush spins fine though. I'm not used to fiddling with these. Is there anything obvious I should look at that might cause this? Thanks! There is a channel behind the brush where the fluff etc moves up into the machine. This will be blocked with fluff etc and needs cleaning out. If you remove the screws and take the bottom cover off (as if changing a belt) the brush can be removed for easy access. It happens occasionally with the DC01 -- Bob Mannix (anti-spam is as easy as 1-2-3 - not) |
#4
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Dyson repair
"Keith" wrote in message ... Thanks ever so much for the very quick reply. Will look into that! That's OK. If you lose all suction, it's quite often one of the rubber flaps at the bottom rear of the upright bit. Large items (paper clips etc) can be removed here but they often drop and wedge these flaps open, destroying the suction. Worth checking too. -- Bob Mannix (anti-spam is as easy as 1-2-3 - not) |
#5
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Q: Dyson repair
In article ,
"Keith" wrote: I have a DC01 upright with a problem. When I use the wand, the cyclone is created and there is excellent suction. But the minute I close it and use the turbo-brush, it just doesn't pick anything up and the dust doesn't move around inside the dyson clear cylinder at all. The turbo brush spins fine though. I'm not used to fiddling with these. Is there anything obvious I should look at that might cause this? Thanks! "Clean out the pipes". There are two rubber flaps at the bottom of the upright bit, on the back -- impossible to see unless you get down on the floor, along with your DC01. I've never worked out *exactly* what these do, except that they swop round the pressure, depending on whether you're using the wand or not. Sounds to me like the pipe is blocked between the brush and these flaps: all you do is pull the flap away and see if there's a fur-ball there. Nobody (DIYer or not) should be without a flexible cable -- don't know the name but it's a bit like large-bore net-curtain cord (still with me?) This is great for shoving in and out of the flaps, and/or the hole behind the brushes - it's about 3' long. There are few things in life more satisfying than unblocking a vacuum cleaner. At my age, anyway. John |
#6
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Q: Dyson repair
This is great for shoving in and out of the flaps, and/or the hole
behind the brushes - it's about 3' long. FNARRR FNARRRR sorry... |
#7
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Q: Dyson repair
In article ,
Keith wrote: I have a DC01 upright with a problem. When I use the wand, the cyclone is created and there is excellent suction. But the minute I close it and use the turbo-brush, it just doesn't pick anything up and the dust doesn't move around inside the dyson clear cylinder at all. The turbo brush spins fine though. I'm not used to fiddling with these. Is there anything obvious I should look at that might cause this? Thanks! Dysons are generally easy to strip down to dozens of bits as the other posts have mentioned - I'm sure you'll get it sorted without too many issues, however we were recently about to condem our DC07 - which we'd got 2nd hand and it had been grossly abused with plaster dust and builders rubble, etc. and the flexy hose was split. I'd cleaned it out best I could, and it was "OK, but" ... However Dyson offer an on-site service & repair for (I think) £57. A lot of money (or half the cost of a Henry!), but we decided to go for it. The man arrived, stripped it onto a nice mat he'd brought with him and cleaned and polished it. (seriously! It's looks brand new!) The cyclone was BER, as was the HEPA filter. So they replaced the hose and the cyclone as part of the service (they were posted to us) and I think we had to pay £15 for the HEPA filter - which is never normally supposed to be replaced. It looks absolutely brand new now and it's at least 4.5 years old, and sucks like nobodys business. (it's actually harder to push over the carpet now because it's sucking down so hard...) I know a lot of people here knock Dysons, but I have to say I was very impressed by the service man and his attitude towards the service and company. He said that by far the most important thing was to take care of the filters - the one that's user washable (not the HEPA) - both the sponge part and the fixed part. Wash & dry it every 4 months and the unit will last forever. Gordon |
#8
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Q: Dyson repair
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#10
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Q: Dyson repair
I was using a DC04 in the garage to couple up to a circular
saw. I knocked a heavy metal vice off the workbench and it landed on the cuff on the end of the Dyson hose, and cracked it. Called up Dyson to order a new one, having said what happened to it. I was expecting to have to pay, but no. They said machine was still under guarantee so it was free, and arrived next day. Steller service. -- Andrew Gabriel |
#11
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Q: Dyson repair
On Fri, 2 Feb 2007 13:59:11 +0000 (UTC), Gordon Henderson wrote:
He said that by far the most important thing was to take care of the filters - the one that's user washable (not the HEPA) - both the sponge part and the fixed part. Wash & dry it every 4 months and the unit will last forever. Seconded, I'd noticed a lack of "sucking down onto carpet" the other week, something I never had from any other cleaner, on our DC04. Washed the filter and back to normal. I've yet to compare against the Henry that we aquired before Christmas but I doubt that the Henry will pick up No.1 Daughters stray long hair like the Dyson does... -- Cheers Dave. pam is missing e-mail |
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