"Mathew Newton" wrote in message
oups.com...

Why only to the end of the warranty period? Better to keep [the receipt]
for as
long as the goods would be 'reasonably' expected to last.

From other threads here, I had the impression that's rather less than the
PPro's warranty.

--
LSR

Elessar wrote:
"Mathew Newton" wrote in message
oups.com...

Why only to the end of the warranty period? Better to keep [the receipt]
for as
long as the goods would be 'reasonably' expected to last.

From other threads here, I had the impression that's rather less than the
PPro's warranty.


He he, you may have a point there!

On Fri, 14 Oct 2005 12:29:17 +0100, "John Schmitt"
wrote:

More to the point, as I point out in one of my FAQs, one of the good
things is that under EU regulation, the statutory warranty is *two* years.

You need to change your FAQ - there is no such thing as a statutory
warranty of any period much less for two years.

One of the ueful things to come out of Brussels.

Hardly, as the 2 year limitations period set by the Urocrats is 4
years shorter than the equivalent period had been for years (and
remains so) in the UK.

--
Peter Parry.
http://www.wpp.ltd.uk/

"Dave" wrote in message
...
Doctor Drivel wrote:
"Dave" wrote in message
...

Earlier this year I bought a 14.4V PPro drill, the bearings are starting
to get loose and the chuck is a bit wobbly so I decided to take it back
under the 3 year warranty and get a replacement. Unfortunately I
couldn't find the receipt but assumed that this wouldn't be a problem
because it was obviously not very old and seemed to have a date code on
the base of the drill body.

I'd expected them to apologise for my inconvenience and deal with it in
a couple of minutes to get a satisfied customer and move to the next
management issue, instead we spent about an hour trying to find my
transaction in their system - to cut a long story short they refused to
take it back without the receipt. They turned a minor quality problem
into a thoroughly p*ssed off dissatisfied customer.

I'll write to their head office (anyone know the names of the senior
managers?) but what are my rights?


As the drill was used and they can't put it back on the shelf, they need
to
know if it is within the 3 years to change it. I see nothing wrong with
that. It could be 4 years old.

The guy said it had been on sale for more than 2 years - if it was more
than 2 years old it would have to be "sent back" rather than replaced.
When I pointed-out the "07/04" stamped on the bottom of the drill
housing he insisted that it wasn't a date code.

If you can find out that it is, look at the other drills on show, then you
have them.

"John Schmitt" wrote in message
news
On Fri, 14 Oct 2005 15:01:51 +0100, Rob Morley
wrote:

Except there isn't a "statutory warranty period". A purchased item
should last as long as it can reasonably be expected to last - if it
fails within six months of purchase it is assumed to be faulty unless
the supplier can prove otherwise, after six months it's up to the buyer
to prove fault. There is a statutory limit to the time within which a
claim can be made (6 years in the UK) but that's all.

This draft has been ratified. Make of it what you will.

http://europa.eu.int/abc/doc/off/bul...04/p102148.htm


http://europa.eu.int/rapid/pressRele.../03/3&format=H
TML&aged=0&language=EN&guiLanguage=en

Means that you might have to take it to Brussels, but you have little risk
of that. A supplier dare not get such a case in the national press.

Randolph, is this now approved in the UK? Two year guarantee.

"Doctor Drivel" wrote in message
eenews.net...

"Dave" wrote in message
...
Doctor Drivel wrote:
"Dave" wrote in message
...

Earlier this year I bought a 14.4V PPro drill, the bearings are
starting
to get loose and the chuck is a bit wobbly so I decided to take it back
under the 3 year warranty and get a replacement. Unfortunately I
couldn't find the receipt but assumed that this wouldn't be a problem
because it was obviously not very old and seemed to have a date code on
the base of the drill body.

I'd expected them to apologise for my inconvenience and deal with it in
a couple of minutes to get a satisfied customer and move to the next
management issue, instead we spent about an hour trying to find my
transaction in their system - to cut a long story short they refused to
take it back without the receipt. They turned a minor quality problem
into a thoroughly p*ssed off dissatisfied customer.

I'll write to their head office (anyone know the names of the senior
managers?) but what are my rights?


As the drill was used and they can't put it back on the shelf, they
need
to
know if it is within the 3 years to change it. I see nothing wrong
with
that. It could be 4 years old.

The guy said it had been on sale for more than 2 years - if it was more
than 2 years old it would have to be "sent back" rather than replaced.
When I pointed-out the "07/04" stamped on the bottom of the drill
housing he insisted that it wasn't a date code.

If you can find out that it is, look at the other drills on show, then you
have them.

why not try emailing the manufacturer and ask the question relating to the
date? website is www.performancepowertools.com

Dave

"dave" wrote in message
...

"Doctor Drivel" wrote in message
eenews.net...

"Dave" wrote in message
...
Doctor Drivel wrote:
"Dave" wrote in message
...

Earlier this year I bought a 14.4V PPro drill, the bearings are
starting
to get loose and the chuck is a bit wobbly so I decided to take it
back
under the 3 year warranty and get a replacement. Unfortunately I
couldn't find the receipt but assumed that this wouldn't be a problem
because it was obviously not very old and seemed to have a date code
on
the base of the drill body.

I'd expected them to apologise for my inconvenience and deal with it
in
a couple of minutes to get a satisfied customer and move to the next
management issue, instead we spent about an hour trying to find my
transaction in their system - to cut a long story short they refused
to
take it back without the receipt. They turned a minor quality problem
into a thoroughly p*ssed off dissatisfied customer.

I'll write to their head office (anyone know the names of the senior
managers?) but what are my rights?


As the drill was used and they can't put it back on the shelf, they
need
to
know if it is within the 3 years to change it. I see nothing wrong
with
that. It could be 4 years old.

The guy said it had been on sale for more than 2 years - if it was more
than 2 years old it would have to be "sent back" rather than replaced.
When I pointed-out the "07/04" stamped on the bottom of the drill
housing he insisted that it wasn't a date code.

If you can find out that it is, look at the other drills on show, then
you
have them.

why not try emailing the manufacturer and ask the question relating to the
date? website is www.performancepowertools.com

They have a pro-mo for a sliding saw cutting 300mm x 80mm for £99. That is
an excellent price. PP grey model not the PP Pro.

In article , John49
@mdx.ac.uk says...
On Fri, 14 Oct 2005 15:01:51 +0100, Rob Morley wrote:

Except there isn't a "statutory warranty period". A purchased item
should last as long as it can reasonably be expected to last - if it
fails within six months of purchase it is assumed to be faulty unless
the supplier can prove otherwise, after six months it's up to the buyer
to prove fault. There is a statutory limit to the time within which a
claim can be made (6 years in the UK) but that's all.

This draft has been ratified. Make of it what you will.

http://europa.eu.int/abc/doc/off/bul...04/p102148.htm

http://europa.eu.int/rapid/pressRele...guiLanguage=en

I make of it that UK law does not provide a statutory two year warranty
period - common law is used to settle this sort of dispute.

Lobster wrote:
AlexW wrote:
snip
They are normally extremely helpful IME over this sort of
thing; you probably just got somebody on a bad day.

IME too...

I turned up with a PP Planer, burnt out, no box, no reciept, plenty of
shavings, but irate as it was 3pm Saturday and I had to fit the bathroom
door as I had visitors coming at 5pm. Money back bought a bosch on the spot.

Ryobi quick fit drill/driver set, no receipt, but snapped driver bits
(they had been in a Dewalt XRP DD though - lotsa torque) exchanged the
lot no problem.

Upmteen mitre saws exchanged, with reciepts tho'

Alex.

David

Doctor Drivel wrote:

My sister took back a PP hammer drill that failed (he misused it really)
without a receipt and they just changed it without any hassle. It was in
the original box and she cleaned it up.

Is your sister bisexual then :-)

Dave

Dave wrote:
Doctor Drivel wrote:

My sister took back a PP hammer drill that failed (he misused it
really) without a receipt and they just changed it without any
hassle. It was in the original box and she cleaned it up.

Is your sister bisexual then :-)

Dave

Don't you mean 'shemale'? bisexual is prefering genders of either sex.
--
Sir Benjamin Middlethwaite

On Fri, 14 Oct 2005 15:52:51 +0100, "John Schmitt"
wrote:

On Fri, 14 Oct 2005 15:01:51 +0100, Rob Morley wrote:

Except there isn't a "statutory warranty period". A purchased item
should last as long as it can reasonably be expected to last - if it
fails within six months of purchase it is assumed to be faulty unless
the supplier can prove otherwise, after six months it's up to the buyer
to prove fault. There is a statutory limit to the time within which a
claim can be made (6 years in the UK) but that's all.

This draft has been ratified. Make of it what you will.

http://europa.eu.int/abc/doc/off/bul...04/p102148.htm

http://europa.eu.int/rapid/pressRele...guiLanguage=en

Both out of date.

Means that you might have to take it to Brussels, but you have little risk
of that. A supplier dare not get such a case in the national press.

Why? You can use your local small claims court.

Directive 1999/44/EC of the European Parliament and the Council of
25 May 1999 on certain aspects of the sale of consumer goods and
associated guarantees was implemented in UK law by Statutory
Instrument 2002 No. 3045 The Sale and Supply of Goods to Consumers
Regulations 2002 which came into force in May 2003. It has been UK
law since then.

Neither SI2002/3045 http://www.opsi.gov.uk/si/si2002/20023045.htm
nor Directive 1999/44/EC
http://europa.eu.int/smartapi/cgi/sga_doc?smartapi!celexapi!prod!CELEXnumdoc&lg=en&n umdoc=31999L0044&model=guichett
provide for a 2 year warranty or guarantee.

The confusion has been caused by the sloppy language used by
Brussels.

In your first reference the directive is described as :-

"Common position agreed by the Council on 23 April. The proposed
directive, aimed at ensuring that EU consumers enjoy a uniform level
of protection in the event of defective goods being purchased,
provides in particular that:

the legal guarantee period will be two years with effect from
delivery of the goods (a shorter period may be agreed between the
seller and the consumer in the case of secondhand goods, although
such period may not be less than one year);"

The word "guarantee" here means "guarantees of conformity" and simply
creates a right to seek redress for goods not conforming to the
contract of sale. It is defined in Article 5 of the directive. It
remains up to the customer to prove the non-conformity with the
contract existed at the time of sale. Guarantees (which are not
mandatory) are described in Article 6.

In the UK the right to seek redress for non-conformity with the
contract has existed in the Sale of Goods Act for many decades and is
limited only by the Limitations Act which makes it impossible to
bring a case after 6 years. In many European countries the absolute
time bar for consumer contract claims came in at a much shorter time,
typically three months to two years. The Directive raised these
limits to a minimum of two years, the Uk chose to remain with a six
year limit.

The clue is in the second reference you quoted:-

"The Directive lays down a common set of consumer rights valid no
matter where in the European Union the goods are purchased. Central
amongst these is that if goods are defective, or do not conform with
the contract agreed at the time of purchase, consumers have a right
of redress against the seller for two years after taking delivery of
the goods. The consumer can request the goods be repaired, delivery
of new goods, a price reduction on another purchase or a complete
refund of their money. For six months after the delivery the burden
of proof is on the seller not the consumer to prove that the goods
sold conformed with the contract of sale and were not defective."

This is the right which exists in the UK limited only by the 6 years
of the Limitations Act.

There is no EU statutory warranty.





--
Peter Parry.
http://www.wpp.ltd.uk/

Christian McArdle wrote:

- to cut a long story short they refused to take it back without the
receipt. They turned a minor quality problem into a thoroughly
p*ssed off dissatisfied customer.


Try again when the pillock isn't on duty. They're normally very good at B&Q
returns. I've never been required to produce the receipt, provided I'm
willing to accept vouchers or replacement.

The reason for that, is they have an arrangement with their suppliers to
send back to them faulty goods and get a replacement in return.

Hence, it is not B&Q that lose out, but the supplier.

I would suggest that the OP goes back and argues his case again, even if
he uses another store.

Dave

"Dave" wrote in message
...
Doctor Drivel wrote:

My sister took back a PP hammer drill that failed (he misused it really)
without a receipt and they just changed it without any hassle. It was
in
the original box and she cleaned it up.

Is your sister bisexual then :-)

No. She doesn't **** bikes. Are you a homotricycle?

Mathew Newton wrote:


Waiting until the busiest times at the weekend can also help - the last
thing the poor guy on returns wants to do is argue the particulars of
what's right and wrong.

snip

Another trick is to find out when that returns person's shift ends and
pay a visit about 10 minutes before.

Dave

"AlexW" wrote in message
...
Lobster wrote:
AlexW wrote:
snip
They are normally extremely helpful IME over this sort of
thing; you probably just got somebody on a bad day.

IME too...

I turned up with a PP Planer, burnt out, no box, no reciept, plenty of
shavings, but irate as it was 3pm Saturday and I had to fit the bathroom
door as I had visitors coming at 5pm. Money back bought a bosch on the
spot.

Ryobi quick fit drill/driver set, no receipt, but snapped driver bits
(they had been in a Dewalt XRP DD though - lotsa torque) exchanged the
lot no problem.

Upmteen mitre saws exchanged, with reciepts tho'

What saws and what was wrong?

On Fri, 14 Oct 2005 15:52:51 +0100, "John Schmitt"
wrote:

On Fri, 14 Oct 2005 15:01:51 +0100, Rob Morley wrote:

Except there isn't a "statutory warranty period". A purchased item
should last as long as it can reasonably be expected to last - if it
fails within six months of purchase it is assumed to be faulty unless
the supplier can prove otherwise, after six months it's up to the buyer
to prove fault. There is a statutory limit to the time within which a
claim can be made (6 years in the UK) but that's all.

This draft has been ratified. Make of it what you will.

http://europa.eu.int/abc/doc/off/bul...04/p102148.htm

http://europa.eu.int/rapid/pressRele...guiLanguage=en

Means that you might have to take it to Brussels, but you have little risk
of that. A supplier dare not get such a case in the national press.

John Schmitt


I looked into this a while ago, John, and from what I could find, the
wording in the final Directive ended up being a minimum of two years
*statute of limitations* related to consumer goods.

Before this, different member states had different periods of time for
this, with some (IIRC Germany, which surprised me) having nothing
explicit. The UK has had 6 for a long time.

However, in resulting consumer legislation, or (in Germany) by
consumer groups pushing the issue, it was implemented as 2 years
minimum warranty, but again only on a consumer purchase.

I had been looking into this for a product being sold in Germany on a
business basis, and for that the legislation didn't apply.


Having said that, in this instance, I think that it would be difficult
to make a small claims action stick unless Drivel were the judge (but
let's not go there)......



--

..andy

To email, substitute .nospam with .gl

On Fri, 14 Oct 2005 18:47:55 +0100, Peter Parry
wrote:

snip correct analysis of the position

There is no EU statutory warranty.



I went into all of this a while ago in the context of some products to
be sold in Germany. The situation there, and in a few other
countries has been that either by misapplication of the Directives
into local legislation or by misunderstanding and pressure by consumer
groups, often the expectation of the customer has become a two year
warranty.

Hence on quite a number of products, some manufacturers have gone for
this simply because the cost of implementation is less than not
getting the business in the first place or because they are doing an
EU-wide warranty anyway.


--

..andy

To email, substitute .nospam with .gl

dave wrote:
"Doctor Drivel" wrote in message
eenews.net...

"Dave" wrote in message
...

Doctor Drivel wrote:

"Dave" wrote in message
...


Earlier this year I bought a 14.4V PPro drill, the bearings are
starting
to get loose and the chuck is a bit wobbly so I decided to take it back
under the 3 year warranty and get a replacement. Unfortunately I
couldn't find the receipt but assumed that this wouldn't be a problem
because it was obviously not very old and seemed to have a date code on
the base of the drill body.

I'd expected them to apologise for my inconvenience and deal with it in
a couple of minutes to get a satisfied customer and move to the next
management issue, instead we spent about an hour trying to find my
transaction in their system - to cut a long story short they refused to
take it back without the receipt. They turned a minor quality problem
into a thoroughly p*ssed off dissatisfied customer.

I'll write to their head office (anyone know the names of the senior
managers?) but what are my rights?


As the drill was used and they can't put it back on the shelf, they
need

to

know if it is within the 3 years to change it. I see nothing wrong
with
that. It could be 4 years old.

The guy said it had been on sale for more than 2 years - if it was more
than 2 years old it would have to be "sent back" rather than replaced.
When I pointed-out the "07/04" stamped on the bottom of the drill
housing he insisted that it wasn't a date code.

If you can find out that it is, look at the other drills on show, then you
have them.


why not try emailing the manufacturer and ask the question relating to the
date? website is www.performancepowertools.com

Dave


EXCELLENT - I didn't even think of looking for a website, I assumed it
was an own brand.
THANKS

Dave

On Fri, 14 Oct 2005 20:06:09 +0100, Andy Hall
wrote:

The situation there, and in a few other
countries has been that either by misapplication of the Directives
into local legislation or by misunderstanding and pressure by consumer
groups, often the expectation of the customer has become a two year
warranty.

Hence on quite a number of products, some manufacturers have gone for
this simply because the cost of implementation is less than not
getting the business in the first place or because they are doing an
EU-wide warranty anyway.

The directive, as with many EU directives, has indeed been
misunderstood by many. In particular by those who attempted
"interpretation" based upon the summary rather than the directive
itself. It has led to a number of manufacturers, as you say,
offering two year warranties so in this case I'm all for confusion
taking place :-).

It was quite interesting, although depressing, during the run up to
implementation to see the responses from many UK trade and
professional organisations who had no idea they were already liable
for up to 6 years and arguing that two was too long.

--
Peter Parry.
http://www.wpp.ltd.uk/

dave wrote in message
why not try emailing the manufacturer and ask the question relating to the
date? website is www.performancepowertools.com

Dave

Quote;
'Performance Power Tools' is a trading name of B&Q plc.

try
Ningbo YAT Power Tools Co Ltd
Zhejiang
China

-

On Fri, 14 Oct 2005 22:37:57 +0100, Peter Parry
wrote:

On Fri, 14 Oct 2005 20:06:09 +0100, Andy Hall
wrote:

The situation there, and in a few other
countries has been that either by misapplication of the Directives
into local legislation or by misunderstanding and pressure by consumer
groups, often the expectation of the customer has become a two year
warranty.

Hence on quite a number of products, some manufacturers have gone for
this simply because the cost of implementation is less than not
getting the business in the first place or because they are doing an
EU-wide warranty anyway.

The directive, as with many EU directives, has indeed been
misunderstood by many. In particular by those who attempted
"interpretation" based upon the summary rather than the directive
itself. It has led to a number of manufacturers, as you say,
offering two year warranties so in this case I'm all for confusion
taking place :-).

True, although there is a cost associated with this, and ultimately it
is likely to be loaded back into the product price if significant.



It was quite interesting, although depressing, during the run up to
implementation to see the responses from many UK trade and
professional organisations who had no idea they were already liable
for up to 6 years and arguing that two was too long.


It does remain a mess; and it is surprising how much ignorance there
is, with retailers believing that the manufacturer warranty is as far
as they have to go. Most of the public either believe that as well
or don't want to push the issue.


I recently had an issue with an electrical product (not a tool) which
cost slightly north of £100 originally 18 months ago. It had come
with a 12 month warranty from an on-line supplier who imports from the
U.S.

I would not normally buy products without a reasonable method of
spares or repair, but this was the only product of its immediate kind
and it was fairly clear that spare parts would not be available and
repairability limited.

Although quite well made, it failed after 18 months, which I felt to
be unreasonable for the price point, and I took issue with the
supplier. Their opening gambit was to say that it was nothing to do
with them and product was out of warranty.

There were a few exchanges of FAX about that and they referred the
issue to the manufacturer who tried to imply that the product had not
been used and maintained properly and that they hadn't had other
failures. It had been, religiously. They went on to say that in
the U.S. the warranty would be the defining rule and they were sure
that it would be the same in the UK.

I told the importer that I didn't accept this and pointed out the
legislation. There was a rather sneering email back to the effect
that I could raise it with Trading Standards if I wanted to, but in
sales of many 10s of thousands of products, they had not had a single
instance of being shown to be out of line with the legislation or to
have been taken to court.

I looked at the product further and realised that it didn't have a CE
label (although did have a UL one).

So I wrote to Trading Standards on both issues. The response was
that it was up to me to take action through the courts regarding the
longevity etc. of the product, but that CE marking did not apply to
the class of product in question. I sent them the references to
that, but basically they weren't interested in doing anything related
to the CE requirement. I wonder why I spend money on getting
professional products properly tested and certifications done.....

I wrote again to the supplier, having determined that legal action
would cost £30 and made it clear that I would take action if a
satisfactory solution could not be agreed.

They offered without prejudice to do a 50% discount on the sale of a
replacement unit of a newer and better type having the same list
price.

I accepted that and the replacement duly arrived together with about
£20 worth of the consumable material that the product uses and a note
of apology.






--

..andy

To email, substitute .nospam with .gl

On Fri, 14 Oct 2005 19:51:22 +0000 (UTC), Dave
wrote:




EXCELLENT - I didn't even think of looking for a website, I assumed it
was an own brand.
THANKS

Dave

It is. click on the "About Us" link.




--

..andy

To email, substitute .nospam with .gl

We were somewhere around Barstow, on the edge of the desert, when the
drugs began to take hold. I remember Lobster
saying something like:

Just go back to the same B&Q when there's somebody else on the till and
try again. They are normally extremely helpful IME over this sort of
thing; you probably just got somebody on a bad day.

I recently returned a cheapy VCR to Argos, with a receipt.

Only problem was, the receipt had been left on a windowsill for a couple
of days in sunlight and had turned totally black (thermal printing
paper, I assume) and was utterly unreadable.

No problem as it turned out. They were happy to refund me.
--

Dave

"Doctor Drivel" wrote:


They have a pro-mo for a sliding saw cutting 300mm x 80mm for £99. That is
an excellent price. PP grey model not the PP Pro.

Thanks but I'd rather spend over four times that on a Makita.


--

Dave wrote:

I'd expected them to apologise for my inconvenience, instead we spent
about an hour trying to find my transaction in their system
they refused to take it back without the receipt.

I'll write to their head office (anyone know the names of the senior
managers?) but what are my rights?

I can see their file on Dave, it's in the plastic bag-lined bucket
marked: "Stupid Tit".

Beats me what the customers want these days. Proof of purchase plus
cheap tools and a multitude of choice. So they throw the proof of
purchase away.

What arseholes!

You take any shop in the country that has top of the range stuff as
well as loser market quality ones and a till reciept form -as well as
thousands and thousands of sold articles on computer in a nice big
bright orange and white room.

What do their customers want?

Convenient litter bins.

4cough and play somewhere else you das sadbart.

In message .com,
Weatherlawyer writes

Dave wrote:

I'd expected them to apologise for my inconvenience, instead we spent
about an hour trying to find my transaction in their system
they refused to take it back without the receipt.

I'll write to their head office (anyone know the names of the senior
managers?) but what are my rights?

I can see their file on Dave, it's in the plastic bag-lined bucket
marked: "Stupid Tit".

Beats me what the customers want these days. Proof of purchase plus
cheap tools and a multitude of choice. So they throw the proof of
purchase away.

What arseholes!

You take any shop in the country that has top of the range stuff as
well as loser market quality ones and a till reciept form -as well as
thousands and thousands of sold articles on computer in a nice big
bright orange and white room.

What do their customers want?

Convenient litter bins.

4cough and play somewhere else you das sadbart.

That's him told then ...

--
geoff

Doctor Drivel wrote:
"AlexW" wrote in message
...

Lobster wrote:

AlexW wrote:

snip

They are normally extremely helpful IME over this sort of
thing; you probably just got somebody on a bad day.

IME too...

I turned up with a PP Planer, burnt out, no box, no reciept, plenty of
shavings, but irate as it was 3pm Saturday and I had to fit the bathroom
door as I had visitors coming at 5pm. Money back bought a bosch on the

spot.

Ryobi quick fit drill/driver set, no receipt, but snapped driver bits
(they had been in a Dewalt XRP DD though - lotsa torque) exchanged the
lot no problem.

Upmteen mitre saws exchanged, with reciepts tho'


What saws and what was wrong?


See http://tinyurl.com/78txc

Alex

More to the point, as I point out in one of my FAQs, one of the good
things is that under EU regulation, the statutory warranty is *two* years.
One of the ueful things to come out of Brussels.

Actually, the European ruling had no direct effect in the UK, as the UK's
statutory period was already 6 years. The only real effect was indirect, as
many European manufacturers now offer 2 year warranties in addition to your
statutory rights.

Christian.

"AlexW" wrote in message
...
Doctor Drivel wrote:
"AlexW" wrote in message
...

Lobster wrote:

AlexW wrote:

snip

They are normally extremely helpful IME over this sort of
thing; you probably just got somebody on a bad day.

IME too...

I turned up with a PP Planer, burnt out, no box, no reciept, plenty of
shavings, but irate as it was 3pm Saturday and I had to fit the bathroom
door as I had visitors coming at 5pm. Money back bought a bosch on the

spot.

Ryobi quick fit drill/driver set, no receipt, but snapped driver bits
(they had been in a Dewalt XRP DD though - lotsa torque) exchanged the
lot no problem.

Upmteen mitre saws exchanged, with reciepts tho'


What saws and what was wrong?


See http://tinyurl.com/78txc

The consensus was that the PP (not PP Pro) B&Q twin bar mitre was excellent.
I'm not sure if this is it @ £99. with a 80mmx300mm cut.

"Doctor Drivel" wrote in message
eenews.net...

The consensus was that the PP (not PP Pro) B&Q twin bar mitre was
excellent.
I'm not sure if this is it @ £99. with a 80mmx300mm cut.

Yeah, I find it particularly excellent for cutting pushfit plumbing; don't
you agree?

Dave

In article ,
Gonzo wrote:
The consensus was that the PP (not PP Pro) B&Q twin bar mitre was
excellent.
I'm not sure if this is it @ £99. with a 80mmx300mm cut.

Yeah, I find it particularly excellent for cutting pushfit plumbing;
don't you agree?

At least it would cut it square unlike drivel.

--
*A day without sunshine is like... night.

Dave Plowman London SW
To e-mail, change noise into sound.

"Gonzo" wrote in message
...
"Doctor Drivel" wrote in message
eenews.net...

The consensus was that the PP (not PP Pro) B&Q twin bar mitre was
excellent.
I'm not sure if this is it @ £99. with a 80mmx300mm cut.

Yeah, I find it particularly excellent for cutting pushfit plumbing; don't
you agree?

I do. Just cut up the pushfit fitting and then no future sprinkler system. I
like positive thinking.

"Dave Plowman (News)" through a haze of senile
flatulence wrote in message ...
In article ,
Gonzo wrote:
The consensus was that the PP (not PP Pro) B&Q twin bar mitre was
excellent.
I'm not sure if this is it @ £99. with a 80mmx300mm cut.

Yeah, I find it particularly excellent for cutting pushfit plumbing;
don't you agree?

At least

cut for sensibleness

snip senile drivel

"Matt" aka Lord Hall wrote in message
...
"Doctor Drivel" wrote:


They have a pro-mo for a sliding saw cutting 300mm x 80mm for £99. That
is
an excellent price. PP grey model not the PP Pro.

Thanks but I'd rather spend over four times that on a Makita.

Lord Hall, why don't you give them 10 times as much.

Doctor Drivel wrote:
"AlexW" wrote in message
...

Doctor Drivel wrote:

"AlexW" wrote in message
. ..


Lobster wrote:


AlexW wrote:

snip

They are normally extremely helpful IME over this sort of
thing; you probably just got somebody on a bad day.

IME too...

I turned up with a PP Planer, burnt out, no box, no reciept, plenty of
shavings, but irate as it was 3pm Saturday and I had to fit the bathroom
door as I had visitors coming at 5pm. Money back bought a bosch on the

spot.


Ryobi quick fit drill/driver set, no receipt, but snapped driver bits
(they had been in a Dewalt XRP DD though - lotsa torque) exchanged the
lot no problem.

Upmteen mitre saws exchanged, with reciepts tho'


What saws and what was wrong?


See http://tinyurl.com/78txc


The consensus was that the PP (not PP Pro) B&Q twin bar mitre was excellent.
I'm not sure if this is it @ £99. with a 80mmx300mm cut.



The ones I had, had the problems described. I noticed other people had
better experiences, thanks for that.

I went for a dewalt in the end which suits me fine.

Alex.

In article ,
AlexW wrote:
The consensus was that the PP (not PP Pro) B&Q twin bar mitre was
excellent. I'm not sure if this is it @ £99. with a 80mmx300mm cut.

The ones I had, had the problems described. I noticed other people had
better experiences, thanks for that.

I've got an early non 'Pro' twin rail 10" blade one. The slide action is
rather sticky so not really an operational feature - more an easy preset.
Cost about 150 quid IIRC. But it's pretty rigid and therefore accurate for
my limited purposes - unlike my previous non sliding cheapy which was
terrible.

I went for a dewalt in the end which suits me fine.

I'm sure it is much better, and worthwhile if used frequently.

--
*Men are from Earth, women are from Earth. Deal with it.

Dave Plowman London SW
To e-mail, change noise into sound.

At least my B&Q own Brand "P" angle grinder failed the very first time
I used it.
For whatever reason, something broke inside the gearbox at the front,
parts came through the plastic cover (it had looked like die-cast
aluminium) and a button sprang off with spring attached in a very
Wallace & Gromit, cartoonish way.

I had done nothing with it except attaching a disc and spinning it up
to get a feel of it.

Now I realise that 19 quid is far too cheap for an angle grinder!
It's Chinese, of course. (As are most of the other brands but with an
emphasis on nothing but cheapness, I suspect).

Getting this rubbish from China is just daft. I've got other branded,
built in Europe, tools that have gone on for years.

In fairness, B&Q cheerfully refunded my money and I bought some other
more expensive European stuff which worked well and will go on working.

Hopefully, B&Q will realise the nonsense of selling power tools made of
not much more than cardboard, I hope.

Meanwhile, if you buy the "P" B&Q own-brand power tools, keep the
receipt, however, the 28 day limit on claims is unlikely to be a
problem,
N

N

Meanwhile, if you buy the "P" B&Q own-brand power tools, keep the
receipt, however, the 28 day limit on claims is unlikely to be a
problem,

Unless it kills you in the interim, which, but the sounds of it, was
quite possible.

--
Please add the word "newsgroup" in the subject line of personal emails
**** My email address includes "ngspamtrap" and " ****

Dave Plowman (News) wrote:
In article ,
AlexW wrote:

The consensus was that the PP (not PP Pro) B&Q twin bar mitre was
excellent. I'm not sure if this is it @ £99. with a 80mmx300mm cut.


The ones I had, had the problems described. I noticed other people had
better experiences, thanks for that.


I've got an early non 'Pro' twin rail 10" blade one. The slide action is
rather sticky so not really an operational feature - more an easy preset.
Cost about 150 quid IIRC. But it's pretty rigid and therefore accurate for
my limited purposes - unlike my previous non sliding cheapy which was
terrible.


I only recently gave away my single rail one (lack of space), got given
that from a builder who had used it for a couple of years, I put a £10
wickes blade on it and it cut all the stud walls in my house ... now
thats value for money!


I went for a dewalt in the end which suits me fine.


I'm sure it is much better, and worthwhile if used frequently.


TBH, my requirements were a little unusual, 10-11" slide action and very
small size - I decided it could not live in the unheated timber garage
and I only have one tool cupboard, which is now getting very full.

Its /is/ nice, its got loads of trim work etc work to do ... just trying
to find the time!

Alex.