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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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B&Q power tool warranty
I bought a PPro drill from them 3 years ago.
Despite using it only on the very rare occasion, one battery is now completely dead (wouldn't charge), and the other discharges after about 10 minute work. Also, the drill bits seem to slip quite often as the locking mechanism is on its last leg. I just checked the receipt, and unfortunately it was 2 months out of the warranty period. Speaking to the shop they washed their hands off it and claimed that as it was more than 3 years it was tough luck on my part. I am not particularly please to say the least. It was £90 - hardly a cheap and nasty one I would have thought, and I believe that I have the right to expect it to work beyond 3 years. Is there anything I can do about it? As a worse case scenario I was thinking about forcing them to fix it as I believe they are obliged to do - I bet they don't have any spare parts for it.... Cheers, J. PS: Probably worth mentioning that it wasn't abused, and the batteries were charged according to their instruction. -- - Do not reply to this email using "Reply-To" as address is invalid. You will have to manually type the correct one for replying (hate spam!) |
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