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JoeJoe
 
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Default B&Q power tool warranty

I bought a PPro drill from them 3 years ago.

Despite using it only on the very rare occasion, one battery is now
completely dead (wouldn't charge), and the other discharges after about 10
minute work.

Also, the drill bits seem to slip quite often as the locking mechanism is on
its last leg.

I just checked the receipt, and unfortunately it was 2 months out of the
warranty period. Speaking to the shop they washed their hands off it and
claimed that as it was more than 3 years it was tough luck on my part.

I am not particularly please to say the least. It was £90 - hardly a cheap
and nasty one I would have thought, and I believe that I have the right to
expect it to work beyond 3 years.

Is there anything I can do about it?

As a worse case scenario I was thinking about forcing them to fix it as I
believe they are obliged to do - I bet they don't have any spare parts for
it....

Cheers,

J.

PS: Probably worth mentioning that it wasn't abused, and the batteries were
charged according to their instruction.

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