UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions.

 
 
LinkBack Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1   Report Post  
JoeJoe
 
Posts: n/a
Default B&Q power tool warranty

I bought a PPro drill from them 3 years ago.

Despite using it only on the very rare occasion, one battery is now
completely dead (wouldn't charge), and the other discharges after about 10
minute work.

Also, the drill bits seem to slip quite often as the locking mechanism is on
its last leg.

I just checked the receipt, and unfortunately it was 2 months out of the
warranty period. Speaking to the shop they washed their hands off it and
claimed that as it was more than 3 years it was tough luck on my part.

I am not particularly please to say the least. It was £90 - hardly a cheap
and nasty one I would have thought, and I believe that I have the right to
expect it to work beyond 3 years.

Is there anything I can do about it?

As a worse case scenario I was thinking about forcing them to fix it as I
believe they are obliged to do - I bet they don't have any spare parts for
it....

Cheers,

J.

PS: Probably worth mentioning that it wasn't abused, and the batteries were
charged according to their instruction.

--
-

Do not reply to this email using "Reply-To" as address is invalid. You will
have to manually type the correct one for replying (hate spam!)


 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Most useless power tool you own? David Woodworking 116 January 16th 05 04:10 PM
Another great tool company (Milwaukee) going down the drain Wally Woodworking 33 October 8th 04 03:15 AM
a few thoughts on power tool threads steve UK diy 14 August 18th 04 12:05 AM
Generator FAQ Gunner Metalworking 0 January 23rd 04 05:24 PM
what should I choose as my first power tool? àV Woodworking 3 July 13th 03 05:05 AM


All times are GMT +1. The time now is 07:42 PM.

Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 DIYbanter.
The comments are property of their posters.
 

About Us

"It's about DIY & home improvement"