Home |
Search |
Today's Posts |
|
Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#1
|
|||
|
|||
generac sucks cease and desist
Last summer I posted a thread about the problems I was having with my
Generac natural gas 10KW generator and the lack of customer service. I made a diary of my adventure and posted it to a site I created, generac-sucks.com Well, low and behold, a year later I get a "cease and desist" letter from Generac's Vice President General Counsel informing me that if "in the unfortunate event that you fail to remove these defamatory materials, we will take aggressive legal action." Just so happens that the domain expired this week and I did not renew it since it served its purpose. With all the existing case law surrounding "sucks" websites, it makes me wonder. |
#2
|
|||
|
|||
I have previously visited "Radio Shack sucks" and "U-Haul sucks" sites
(don't recall the precise names). I wonder if their owners are also being harassed. MB On 08/27/04 01:33 pm put fingers to keyboard and launched the following message into cyberspace: Last summer I posted a thread about the problems I was having with my Generac natural gas 10KW generator and the lack of customer service. I made a diary of my adventure and posted it to a site I created, generac-sucks.com Well, low and behold, a year later I get a "cease and desist" letter from Generac's Vice President General Counsel informing me that if "in the unfortunate event that you fail to remove these defamatory materials, we will take aggressive legal action." Just so happens that the domain expired this week and I did not renew it since it served its purpose. With all the existing case law surrounding "sucks" websites, it makes me wonder. |
#3
|
|||
|
|||
But did it get fixed
|
#4
|
|||
|
|||
I could not find the site, so what happened.
|
#5
|
|||
|
|||
wrote in message ... Last summer I posted a thread about the problems I was having with my Generac natural gas 10KW generator and the lack of customer service. I made a diary of my adventure and posted it to a site I created, generac-sucks.com I work for Generac dealer, as a sevice tech. What was the problem, and was it resolved? We have had good support from Generac, even as far as to offer to exchange a troublesome generator that is two years out of warranty. Generac has spotty support for standby products. We often drive over 100 miles one way to do service. Warranty dealers are not in every city and the closest may be miles away, not nessasarily Generacs fault! Just not allot of companies want to take on this type of work. Often when I get there it is an instalation problem not covered under warranty. We get a check for the travel time when I arrive, or I leave! Customers often have a hard time understanding what is warranty and what is not. E-mail me if you like. Greg |
#6
|
|||
|
|||
If you had a claim court would have heard it. I say a nonexistant site
and slander is BS |
#7
|
|||
|
|||
Top-posting dickdrip Minnie Bannister wrote:
I have previously visited "Radio Shack sucks" and "U-Haul sucks" sites (don't recall the precise names). I wonder if their owners are also being harassed. They SHOULD be! You can't just go publishing undocumented heresay anecdotal stories about a company like that, that's friggin' LIBEL unless every single word of it is proven fact. Where the fugg do people get off thinking they can just stand up in a public forum and defame another person or a business?? -- Saluting America's #1 (animated) "MILF" - Lois Griffin! -------------------------------------------------------- Tom Pendergast e-mail is for sissies, say it on line |
#8
|
|||
|
|||
"Greg O" wrote I work for Generac dealer, as a sevice tech. What was the problem, and was it resolved? We have had good support from Generac, even as far as to offer to exchange a troublesome generator that is two years out of warranty. Generac has spotty support for standby products. We often drive over 100 miles one way to do service. Warranty dealers are not in every city and the closest may be miles away, not nessasarily Generacs fault! Just not allot of companies want to take on this type of work. Often when I get there it is an instalation problem not covered under warranty. We get a check for the travel time when I arrive, or I leave! Customers often have a hard time understanding what is warranty and what is not. E-mail me if you like. Greg I bought a Generac generator and within the same week, I caught the clap. What can yew do fer me? |
#9
|
|||
|
|||
"Red Neckerson" wrote in message news6ZXc.308$bD5.296@trnddc03... "Greg O" wrote I work for Generac dealer, as a sevice tech. What was the problem, and was it resolved? We have had good support from Generac, even as far as to offer to exchange a troublesome generator that is two years out of warranty. Generac has spotty support for standby products. We often drive over 100 miles one way to do service. Warranty dealers are not in every city and the closest may be miles away, not nessasarily Generacs fault! Just not allot of companies want to take on this type of work. Often when I get there it is an instalation problem not covered under warranty. We get a check for the travel time when I arrive, or I leave! Customers often have a hard time understanding what is warranty and what is not. E-mail me if you like. Greg I bought a Generac generator and within the same week, I caught the clap. What can yew do fer me? ..357 in the right ear will take care of it! Greg |
#11
|
|||
|
|||
Subject: generac sucks cease and desist
Path: lobby!ngtf-m01.news.aol.com!ngpeer.news.aol.com!feed2.newsrea der.com!news reader.com!newsfeed.media.kyoto-u.ac.jp!newsfeed.icl.net!feed.news.tiscali ..de!fu-berlin.de!uni-berlin.de!not-for-mail From: "I-zheet M'drurz" Newsgroups: alt.home.repair Date: 28 Aug 2004 04:19:11 GMT Organization: Noneayoubizness Lines: 17 Message-ID: References: X-Trace: news.uni-berlin.de PbZWPfvXjH4j8gFmLKC+1QqoPQFcU4eLjrUb3V7W3iJ6xmw/1Y User-Agent: Xnews/5.04.25 X-Face: vl'6Efd\p{ZS5\gg`_ja1lus$N$fL0E-d,;}wH0:CmJCj%wZ{z:d{Hqq-w6`X?~2Hk,j48p9 ![Y:-_3!QT,9Kq_mlhAzC(h[/#SVx| Top-posting dickdrip Minnie Bannister wrote: I have previously visited "Radio Shack sucks" and "U-Haul sucks" sites (don't recall the precise names). I wonder if their owners are also being harassed. They SHOULD be! You can't just go publishing undocumented heresay anecdotal stories about a company like that, that's friggin' LIBEL unless every single word of it is proven fact. No it isn't. It isn't libel unless it's proven by a preponderance of the evidence in a civil court to be an untrue statement. Where the fugg do people get off thinking they can just stand up in a public forum and defame another person or a business? It isn't defamation unless it's false. Companies should think about the consequences before they make a crappy product or give crappy customer service. |
#12
|
|||
|
|||
Welcome to the United States of America. It's called free speech.
-- Tom H |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|