"Greg O" wrote

I work for Generac dealer, as a sevice tech. What was the problem, and was
it resolved?
We have had good support from Generac, even as far as to offer to exchange
a
troublesome generator that is two years out of warranty. Generac has
spotty
support for standby products. We often drive over 100 miles one way to do
service. Warranty dealers are not in every city and the closest may be
miles
away, not nessasarily Generacs fault! Just not allot of companies want to
take on this type of work. Often when I get there it is an instalation
problem not covered under warranty. We get a check for the travel time
when
I arrive, or I leave! Customers often have a hard time understanding what
is
warranty and what is not.
E-mail me if you like.
Greg

I bought a Generac generator and within the same week, I caught the clap.
What can yew do fer me?