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Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems. |
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Exemplary Service Received
Yesterday I called the company which made my workshop air cleaner:
http://jdstools.com/air-tech750-er.aspx When I moved down to the beach, I lost the remote that came with the cleaner. Since I have my cleaner hanging from a 12 foot ceiling in my workshop, climbing up and down on a ladder to turn it on and off wasn't an attractive situation. I needed another remote. I've had this cleaner for a good 5 years so it's not like I could claim the remote was defective. Besides, it wasn't defective. It was just lost. So I called them early yesterday afternoon to inquire how I could get a replacement. "No problem", they said. And it wasn't. I had the replacement remote in my hot little hand this morning. Less than 24 hour service is worth giving some recognition. BTW: I hung that air cleaner from the ceiling by myself last night. What a PITA *that* was. It sure seemed easier five years ago. Jay Topsail Beach, NC |
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