On Fri, 21 May 2010 17:38:57 -0700 (PDT), "hr(bob) "
wrote:

On May 21, 11:47*am, Jay Hanig wrote:
Yesterday I called the company which made my workshop air cleaner:

http://jdstools.com/air-tech750-er.aspx

When I moved down to the beach, I lost the remote that came with the
cleaner. *Since I have my cleaner hanging from a 12 foot ceiling in my
workshop, climbing up and down on a ladder to turn it on and off wasn't
an attractive situation. *I needed another remote.

I've had this cleaner for a good 5 years so it's not like I could claim
the remote was defective. *Besides, it wasn't defective. *It was just lost.

So I called them early yesterday afternoon to inquire how I could get a
replacement. *"No problem", they said. *And it wasn't.

I had the replacement remote in my hot little hand this morning. *Less
than 24 hour service is worth giving some recognition.

BTW: *I hung that air cleaner from the ceiling by myself last night.
What a PITA *that* was. *It sure seemed easier five years ago.

Jay
Topsail Beach, NC

Made in the USA or (probably not) China. It's good to know there are
some companies that still give good service to their customers.

I had a "good service" this past Monday. Water heater tank leak.
Built in 12/2004 with a 6 year warranty. For grins and giggles I
returned it to HD without a receipt, but I did carry the manuals,
saved "box" labels, etc.

Walked out with a new WH ($479.) with a 6 year warranty. From start to
finish was less than 3 hours and I had hot water again.