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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
Posted to sci.electronics.repair
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Self-Repair Manifesto
On Mon, 15 Nov 2010 17:37:11 -0500, "Charles"
wrote: "Jeff Liebermann" wrote in message .. . http://www.ifixit.com/Manifesto Sorry, but the year is 2010 and repair of recent and future electronic products is not going to happen, as least as what can be accomplished by Joe consumer. For the factory authorized geek squad, sure they PERHAPS have access to data and modules and software and they can, in some cases, repair electronic items. I'd love for it be so, by the way. I detest sending stuff to landfills and to recycling centers. But the truth is that there is not much inside a modern electronic gadget that is repairable. SMT has rendered component replacement impossible, for many cases. Schematics are no longer obtainable. Embedded software makes troubleshooting almost impossible. Repair parts are not available. And the list goes on. Richard Feynman (a Nobel winner) often talked about taking radios apart. If he would try that now, he would move on to biology. Wrong on so many counts that it is laughable. SMT devices require new techniques. ONE example of many similar events. About a year ago I obtained a 'dead' 50" plasma TV. Plug it in, it tries to turn on, then the red light on the front panel starts flashing 2 short, 1 long. Download the service manual (free from Elektrotanya.com), it's flashing error 12; problem with the 12V supply. Read the service manual. 12V error may be due to a problem with the audio amp or with the DC-DC converter. Disconnect the audio amp, no change. Read more of the service manual. Overloading the 12V supply by the DC-DC converter may be due to shorted mosfets. In that case, replace both the mosfets and the controller, all are SMD parts. (The DC-DC- converter is part of the Small Signal Board, available online for under $100). Order the parts from Digikey, for a total cost of less than $10, including shipping. Use Chipquick and a soldering iron to remove the old parts, solder braid to remove the old solder and Chipquick, install the new parts. Reassemble the TV, cross my fingers, plug it in. It turns on and works perfectly. Just for luck I verify all power supply voltages and update it to the latest firmware. The biggest problem was moving the 100 lb + monster around. I've said this repeatedly, new technology requires new techniques. The people who claim it's unrepairable either have a vested interest in selling a new one or are incompetent. PlainBill |
#2
Posted to sci.electronics.repair
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Self-Repair Manifesto
I wonder if the dead TV was free, and if you hadn't been able to download a
pirated service manual for free, if you would have been willing to pay $60-$100 for a service manual. Essentially, you got lucky with the availability of the service documentation. Nearly anything man-made can be repaired. New technology requires new equipment to be able to service it.. I see micro-sized SMT components that are barely visible, and I wouldn't care to handle repairs involving these components without the proper tools and a very good microscope. I have a B&L stereo zoom microscope, head worn stereo loupes (Eschenback and others) and various video cameras that would be helpful in viewing the micro stuff, but even these tools don't make repair jobs on the newer micro stuff simple. I have hot air and typical soldering/desoldering equipment, and professional (above average hobbiest/enthusiast) troubleshooting equipment, and I still don't have any desire to repair any of this cheaply made, newer technology equipment. I admit that if someone were to give me an out-of-warranty, free, expensive piece of equipment, I'd be curious enough to spend a little time troubleshooting just to satisfy my curiosity. I prefer to buy quality older equipment that can be repaired (large CRT stuff excluded), instead of microprocessor-based, firmware operated stuff that's generally much more difficult to repair, even if any documentation/online-hack info is available. -- Cheers, WB .............. wrote in message ... On Mon, 15 Nov 2010 17:37:11 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message . .. http://www.ifixit.com/Manifesto Sorry, but the year is 2010 and repair of recent and future electronic products is not going to happen, as least as what can be accomplished by Joe consumer. For the factory authorized geek squad, sure they PERHAPS have access to data and modules and software and they can, in some cases, repair electronic items. I'd love for it be so, by the way. I detest sending stuff to landfills and to recycling centers. But the truth is that there is not much inside a modern electronic gadget that is repairable. SMT has rendered component replacement impossible, for many cases. Schematics are no longer obtainable. Embedded software makes troubleshooting almost impossible. Repair parts are not available. And the list goes on. Richard Feynman (a Nobel winner) often talked about taking radios apart. If he would try that now, he would move on to biology. Wrong on so many counts that it is laughable. SMT devices require new techniques. ONE example of many similar events. About a year ago I obtained a 'dead' 50" plasma TV. Plug it in, it tries to turn on, then the red light on the front panel starts flashing 2 short, 1 long. Download the service manual (free from Elektrotanya.com), it's flashing error 12; problem with the 12V supply. Read the service manual. 12V error may be due to a problem with the audio amp or with the DC-DC converter. Disconnect the audio amp, no change. Read more of the service manual. Overloading the 12V supply by the DC-DC converter may be due to shorted mosfets. In that case, replace both the mosfets and the controller, all are SMD parts. (The DC-DC- converter is part of the Small Signal Board, available online for under $100). Order the parts from Digikey, for a total cost of less than $10, including shipping. Use Chipquick and a soldering iron to remove the old parts, solder braid to remove the old solder and Chipquick, install the new parts. Reassemble the TV, cross my fingers, plug it in. It turns on and works perfectly. Just for luck I verify all power supply voltages and update it to the latest firmware. The biggest problem was moving the 100 lb + monster around. I've said this repeatedly, new technology requires new techniques. The people who claim it's unrepairable either have a vested interest in selling a new one or are incompetent. PlainBill |
#3
Posted to sci.electronics.repair
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Self-Repair Manifesto
On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill"
wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Expensive and exotic hardware is about all I can make a profit on. For example, it takes me about 4 billable hours to clean up and upgrade a virus infected computer. At $75/hr, it's almost more economical to purchase a newer and faster machine, than to fix the old one. So, in order to keep from losing the customer, I have to heavily discount my time and do it for less than posted rate. Otherwise, they run to their favorite discounter and just start over with a new machine. Same with some low end entertainment electronics. It's even worse with hardware. I can easily fix a typical PC power supply for a few dollars in parts and about 1.2 billable hours. However, who's going to pay me $100 to fix a $25 power supply? What's needed is some assistance from the manufacturer. Schematics, test points, easily available parts, troubeshooting info, easy access, diagnostics, etc will all reduce the amount of time I burn fixing something, which translates to a lower cost repair. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#4
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Self-Repair Manifesto
On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill"
wrote: I wonder if the dead TV was free, and if you hadn't been able to download a pirated service manual for free, if you would have been willing to pay $60-$100 for a service manual. Essentially, you got lucky with the availability of the service documentation. Nearly anything man-made can be repaired. New technology requires new equipment to be able to service it.. I see micro-sized SMT components that are barely visible, and I wouldn't care to handle repairs involving these components without the proper tools and a very good microscope. I have a B&L stereo zoom microscope, head worn stereo loupes (Eschenback and others) and various video cameras that would be helpful in viewing the micro stuff, but even these tools don't make repair jobs on the newer micro stuff simple. I have hot air and typical soldering/desoldering equipment, and professional (above average hobbiest/enthusiast) troubleshooting equipment, and I still don't have any desire to repair any of this cheaply made, newer technology equipment. I admit that if someone were to give me an out-of-warranty, free, expensive piece of equipment, I'd be curious enough to spend a little time troubleshooting just to satisfy my curiosity. I prefer to buy quality older equipment that can be repaired (large CRT stuff excluded), instead of microprocessor-based, firmware operated stuff that's generally much more difficult to repair, even if any documentation/online-hack info is available. -- Cheers, WB No, the TV was not free. I have enough confidence in my skills that I was willing to pay the seller's asking price for it. I'm not sure where you came up with that $60-$100 price for a service manual; My experience was that $10 was a more typical price, although one major manufacturer sent them out free upon letterhead request. Your assertion that I got lucky is pure bull**** - I KNEW the service manual was available. But that is beside the point, many service manuals are available at litte or no cost. Other equipment (LCD monitors, for example) is simple enough that a service manual isn't necessary. I agree, a hot air station would make the rework easier, so what? The fact is that a $15 kit of SolderQuik will substitute for your fancy hot air system. All told, you have proved my point. SMT does not make repair impossible; I know it makes repair easier. Certainly it was easier to replace the three SMT ICs than it would have been to replace the larger through-hole devices. Further, you have verified my other belief. It's not the cost of the equipment that makes the difference, it's the brains of the person using it. PlainBill ............. wrote in message .. . On Mon, 15 Nov 2010 17:37:11 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message ... http://www.ifixit.com/Manifesto Sorry, but the year is 2010 and repair of recent and future electronic products is not going to happen, as least as what can be accomplished by Joe consumer. For the factory authorized geek squad, sure they PERHAPS have access to data and modules and software and they can, in some cases, repair electronic items. I'd love for it be so, by the way. I detest sending stuff to landfills and to recycling centers. But the truth is that there is not much inside a modern electronic gadget that is repairable. SMT has rendered component replacement impossible, for many cases. Schematics are no longer obtainable. Embedded software makes troubleshooting almost impossible. Repair parts are not available. And the list goes on. Richard Feynman (a Nobel winner) often talked about taking radios apart. If he would try that now, he would move on to biology. Wrong on so many counts that it is laughable. SMT devices require new techniques. ONE example of many similar events. About a year ago I obtained a 'dead' 50" plasma TV. Plug it in, it tries to turn on, then the red light on the front panel starts flashing 2 short, 1 long. Download the service manual (free from Elektrotanya.com), it's flashing error 12; problem with the 12V supply. Read the service manual. 12V error may be due to a problem with the audio amp or with the DC-DC converter. Disconnect the audio amp, no change. Read more of the service manual. Overloading the 12V supply by the DC-DC converter may be due to shorted mosfets. In that case, replace both the mosfets and the controller, all are SMD parts. (The DC-DC- converter is part of the Small Signal Board, available online for under $100). Order the parts from Digikey, for a total cost of less than $10, including shipping. Use Chipquick and a soldering iron to remove the old parts, solder braid to remove the old solder and Chipquick, install the new parts. Reassemble the TV, cross my fingers, plug it in. It turns on and works perfectly. Just for luck I verify all power supply voltages and update it to the latest firmware. The biggest problem was moving the 100 lb + monster around. I've said this repeatedly, new technology requires new techniques. The people who claim it's unrepairable either have a vested interest in selling a new one or are incompetent. PlainBill |
#5
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Self-Repair Manifesto
On Tue, 16 Nov 2010 23:02:51 -0800, Jeff Liebermann
wrote: On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Expensive and exotic hardware is about all I can make a profit on. For example, it takes me about 4 billable hours to clean up and upgrade a virus infected computer. At $75/hr, it's almost more economical to purchase a newer and faster machine, than to fix the old one. So, in order to keep from losing the customer, I have to heavily discount my time and do it for less than posted rate. Otherwise, they run to their favorite discounter and just start over with a new machine. Same with some low end entertainment electronics. It's even worse with hardware. I can easily fix a typical PC power supply for a few dollars in parts and about 1.2 billable hours. However, who's going to pay me $100 to fix a $25 power supply? What's needed is some assistance from the manufacturer. Schematics, test points, easily available parts, troubeshooting info, easy access, diagnostics, etc will all reduce the amount of time I burn fixing something, which translates to a lower cost repair. Very true. I've got one on the bench behind me. It's a Thinkpad R30. The original problem was trivial - the CMOS battery was dead. The fumble fingered fool who tried to replace it popped the battery holder off the main board. (Poor design - it should have been glued in place). Now it gets more difficult - the entire top of the case must be pulled to allow clearance for a soldering iron. Once that has been accomplished a couple of touches with a soldering iron and the holder is back in place. Only two more problems. The same fumble fingered fool has managed to mangle both USB ports. One is broken free from the motherboard. Fortunately, the present owner doesn't care. As it is, he's going to cringe at the bill. PlainBill |
#6
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Self-Repair Manifesto
I think you're dreaming of $10 service manuals for plasma TVs in the year
2010. You got lucky in being able to obtain a service manual, from whatever source. Maybe you'll realize it was luck, when you see another golden opportunity, but no service literature is available. I know when service literature isn't available, a project turns into a research project.. and I believe many others have BTDT too. There were test equipment manufacturers that would send a free schematic for obsolete equipment years ago.. but even BK Precision, Beckman and numerous others wouldn't even send a owner/user guide for free, and that was going back quite a few years. I was in the repair/service industry for years, and I know what dealing with the public is like, and it's not worth the aggravation, for any price, especially now when consumer goods manufacturers don't support their products. Apparently, you get bent out of shape easily. I was only saying that I won't work on the cheap new crap, despite having a good deal of test and repair equipment, because I prefer not to. The equipment is for my own use, since I won't do repairs for anyone other than a few close friends. But I'll tell them to throw away their $40 VCR, because I'm not interested in using up my time on such things. So what if I do own several pieces of hot air equipment? It's just for my convenience, so I don't need to improvise a method to remove a part, not that I would be lost without it.. I've improvised in the past, and having better equipment definitely beats improvising.. again, BTDT. You didn't really make a point about those tiny, micro-sized SMT components that populate most boards now.. ICs aren't difficult to see or replace. I also said I prefer to buy older stuff, because it is more easily repairable, and I do maintain my own stuff. Marantz, Sony, and others, don't send free service manuals, although there are very affordable third party suppliers.. eBay sellers that have used or scanned manuals, (whether legally or not.. I don't know). Teac Aerospace Division, purchased by Goodrich, doesn't supply service manuals, or any systems related literature. I don't think I'd even be able to find an agent or service center to buy spare parts from. There are a multitude of other manufacturers, which don't make cheap consumer goods, that don't sell or provide product documentation to any outside agents. But you're correct.. all that one needs to repair anything electronic, is a soldering iron and the exceptional sense which you possess. -- Cheers, WB .............. wrote in message ... No, the TV was not free. I have enough confidence in my skills that I was willing to pay the seller's asking price for it. I'm not sure where you came up with that $60-$100 price for a service manual; My experience was that $10 was a more typical price, although one major manufacturer sent them out free upon letterhead request. Your assertion that I got lucky is pure bull**** - I KNEW the service manual was available. But that is beside the point, many service manuals are available at litte or no cost. Other equipment (LCD monitors, for example) is simple enough that a service manual isn't necessary. I agree, a hot air station would make the rework easier, so what? The fact is that a $15 kit of SolderQuik will substitute for your fancy hot air system. All told, you have proved my point. SMT does not make repair impossible; I know it makes repair easier. Certainly it was easier to replace the three SMT ICs than it would have been to replace the larger through-hole devices. Further, you have verified my other belief. It's not the cost of the equipment that makes the difference, it's the brains of the person using it. PlainBill ............. wrote in message . .. On Mon, 15 Nov 2010 17:37:11 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message m... http://www.ifixit.com/Manifesto Sorry, but the year is 2010 and repair of recent and future electronic products is not going to happen, as least as what can be accomplished by Joe consumer. For the factory authorized geek squad, sure they PERHAPS have access to data and modules and software and they can, in some cases, repair electronic items. I'd love for it be so, by the way. I detest sending stuff to landfills and to recycling centers. But the truth is that there is not much inside a modern electronic gadget that is repairable. SMT has rendered component replacement impossible, for many cases. Schematics are no longer obtainable. Embedded software makes troubleshooting almost impossible. Repair parts are not available. And the list goes on. Richard Feynman (a Nobel winner) often talked about taking radios apart. If he would try that now, he would move on to biology. Wrong on so many counts that it is laughable. SMT devices require new techniques. ONE example of many similar events. About a year ago I obtained a 'dead' 50" plasma TV. Plug it in, it tries to turn on, then the red light on the front panel starts flashing 2 short, 1 long. Download the service manual (free from Elektrotanya.com), it's flashing error 12; problem with the 12V supply. Read the service manual. 12V error may be due to a problem with the audio amp or with the DC-DC converter. Disconnect the audio amp, no change. Read more of the service manual. Overloading the 12V supply by the DC-DC converter may be due to shorted mosfets. In that case, replace both the mosfets and the controller, all are SMD parts. (The DC-DC- converter is part of the Small Signal Board, available online for under $100). Order the parts from Digikey, for a total cost of less than $10, including shipping. Use Chipquick and a soldering iron to remove the old parts, solder braid to remove the old solder and Chipquick, install the new parts. Reassemble the TV, cross my fingers, plug it in. It turns on and works perfectly. Just for luck I verify all power supply voltages and update it to the latest firmware. The biggest problem was moving the 100 lb + monster around. I've said this repeatedly, new technology requires new techniques. The people who claim it's unrepairable either have a vested interest in selling a new one or are incompetent. PlainBill |
#7
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Self-Repair Manifesto
"Jeff Liebermann" wrote in message ... On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Are you not contradicting yourself here? |
#8
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Self-Repair Manifesto
On Thu, 18 Nov 2010 18:28:29 -0500, "Charles"
wrote: "Jeff Liebermann" wrote in message .. . On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Are you not contradicting yourself here? No. I'm a compulsive repairman. Everything I see needs to be fixed. If I can't fix it, it needs to be re-engineered. Everything can be designed or built better. Spending my time on such efforts is not particular profitable, but neither are most other hobbies. If I wanted to get rich quick, it wouldn't be in the repair biz (unless I was fixing something really expensive and exotic). -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#9
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Self-Repair Manifesto
"Jeff Liebermann" wrote in message ... On Thu, 18 Nov 2010 18:28:29 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message .. . On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Are you not contradicting yourself here? No. I'm a compulsive repairman. Everything I see needs to be fixed. If I can't fix it, it needs to be re-engineered. Everything can be designed or built better. Spending my time on such efforts is not particular profitable, but neither are most other hobbies. If I wanted to get rich quick, it wouldn't be in the repair biz (unless I was fixing something really expensive and exotic). Jeff, sorry but, you REALLY lost me. Who wrote "Yes, but it might be not worth fixing ...." You seem to be one who is facing a new reality that is very distasteful and is thrashing about both internally and externally (your rants here). Again, sorry, not trying to bust your crotch as we actually agree as to the fundamental issue (which is the disregard for waste and recycling issues caused by modern manufacturing methods). I also like fixing things and do it when I can and am mostly frustrated these days. However, in the USA at least, the latest and the greatest has become the mantra for most folks with bucks to spend. Heck, they send stuff to the recycling center that works just fine because they want the new bells and whistles. Sigh! |
#10
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Self-Repair Manifesto
On Fri, 19 Nov 2010 17:27:22 -0500, "Charles"
wrote: "Jeff Liebermann" wrote in message .. . On Thu, 18 Nov 2010 18:28:29 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message . .. On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Are you not contradicting yourself here? No. I'm a compulsive repairman. Everything I see needs to be fixed. If I can't fix it, it needs to be re-engineered. Everything can be designed or built better. Spending my time on such efforts is not particular profitable, but neither are most other hobbies. If I wanted to get rich quick, it wouldn't be in the repair biz (unless I was fixing something really expensive and exotic). Jeff, sorry but, you REALLY lost me. Who wrote "Yes, but it might be not worth fixing ...." It would be helpful if you would explain where I was contradicting myself. I don't see it. I take the ewaste and recyling problem seriously, but in this newsgroup, I'm largely preaching to those that already believe. However, in all honesty, I had never bothered to consider repair as an alternative to recycling, primarily because the cost of repair of often far more than the cost of recycling. You seem to be one who is facing a new reality that is very distasteful and is thrashing about both internally and externally (your rants here). Again, sorry, not trying to bust your crotch as we actually agree as to the fundamental issue (which is the disregard for waste and recycling issues caused by modern manufacturing methods). I also like fixing things and do it when I can and am mostly frustrated these days. However, in the USA at least, the latest and the greatest has become the mantra for most folks with bucks to spend. Heck, they send stuff to the recycling center that works just fine because they want the new bells and whistles. Sigh! Last week, I went to the local recycler to unload some eJunk and drag home some more. On top of the pile was a nearly new HP DeskJet 8500 all-in-one printer, that looked like it had been removed from the shipping box, run perhaps once or twice, and then tossed. It's been recently replaced by the 8600. The owner probably wanted the latest greatest and just tossed it. I left it because I have no customer that needs an injet printer. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#11
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Self-Repair Manifesto
Jeff Liebermann wrote: On Fri, 19 Nov 2010 17:27:22 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message .. . On Thu, 18 Nov 2010 18:28:29 -0500, "Charles" wrote: "Jeff Liebermann" wrote in message . .. On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Are you not contradicting yourself here? No. I'm a compulsive repairman. Everything I see needs to be fixed. If I can't fix it, it needs to be re-engineered. Everything can be designed or built better. Spending my time on such efforts is not particular profitable, but neither are most other hobbies. If I wanted to get rich quick, it wouldn't be in the repair biz (unless I was fixing something really expensive and exotic). Jeff, sorry but, you REALLY lost me. Who wrote "Yes, but it might be not worth fixing ...." It would be helpful if you would explain where I was contradicting myself. I don't see it. I take the ewaste and recyling problem seriously, but in this newsgroup, I'm largely preaching to those that already believe. However, in all honesty, I had never bothered to consider repair as an alternative to recycling, primarily because the cost of repair of often far more than the cost of recycling. You seem to be one who is facing a new reality that is very distasteful and is thrashing about both internally and externally (your rants here). Again, sorry, not trying to bust your crotch as we actually agree as to the fundamental issue (which is the disregard for waste and recycling issues caused by modern manufacturing methods). I also like fixing things and do it when I can and am mostly frustrated these days. However, in the USA at least, the latest and the greatest has become the mantra for most folks with bucks to spend. Heck, they send stuff to the recycling center that works just fine because they want the new bells and whistles. Sigh! Last week, I went to the local recycler to unload some eJunk and drag home some more. On top of the pile was a nearly new HP DeskJet 8500 all-in-one printer, that looked like it had been removed from the shipping box, run perhaps once or twice, and then tossed. It's been recently replaced by the 8600. The owner probably wanted the latest greatest and just tossed it. I left it because I have no customer that needs an injet printer. Isn't that a wireless/ethernet/USB model? -- For the last time: I am not a mad scientist! I m just a very ticked off scientist!!! |
#12
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Self-Repair Manifesto
One reason people toss out working inkjet printers is that a new one costs
only a little more than the replacement ink. |
#13
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Self-Repair Manifesto
On Sat, 20 Nov 2010 13:15:34 -0500, "Michael A. Terrell"
wrote: Last week, I went to the local recycler to unload some eJunk and drag home some more. On top of the pile was a nearly new HP DeskJet 8500 all-in-one printer, that looked like it had been removed from the shipping box, run perhaps once or twice, and then tossed. It's been recently replaced by the 8600. The owner probably wanted the latest greatest and just tossed it. I left it because I have no customer that needs an injet printer. Isn't that a wireless/ethernet/USB model? Yes. I have a customer with one. It was kinda tricky to setup via wireless but I managed (without reading the instructions). OfficeJet Pro 8500. http://www.shopping.hp.com/product/printer/Officejet/1/storefronts/CB022A%2523B1H I didn't think of taking a photo. Sorry. The power supply had been separated and thrown into a different bin by the staff, so that would have been a problem. Still, it was almost new with, no scratches, no damage, no signs of wear, no signs of use, etc. What a waste... -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#14
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Self-Repair Manifesto
William Sommerwerck wrote: One reason people toss out working inkjet printers is that a new one costs only a little more than the replacement ink. Not all of them. That 8500 retails for $400. -- For the last time: I am not a mad scientist! I m just a very ticked off scientist!!! |
#15
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Self-Repair Manifesto
Jeff Liebermann wrote: On Sat, 20 Nov 2010 13:15:34 -0500, "Michael A. Terrell" wrote: Last week, I went to the local recycler to unload some eJunk and drag home some more. On top of the pile was a nearly new HP DeskJet 8500 all-in-one printer, that looked like it had been removed from the shipping box, run perhaps once or twice, and then tossed. It's been recently replaced by the 8600. The owner probably wanted the latest greatest and just tossed it. I left it because I have no customer that needs an injet printer. Isn't that a wireless/ethernet/USB model? Yes. I have a customer with one. It was kinda tricky to setup via wireless but I managed (without reading the instructions). OfficeJet Pro 8500. http://www.shopping.hp.com/product/printer/Officejet/1/storefronts/CB022A%2523B1H I didn't think of taking a photo. Sorry. The power supply had been separated and thrown into a different bin by the staff, so that would have been a problem. Still, it was almost new with, no scratches, no damage, no signs of wear, no signs of use, etc. What a waste... That is a $400 printer. -- For the last time: I am not a mad scientist! I m just a very ticked off scientist!!! |
#16
Posted to sci.electronics.repair
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Self-Repair Manifesto
The reasons you state are the reasons I stopped doing repairs for money. The
consumer equipment service/repair industry wasn't a thriving opportunity when I got away from it years ago. Retail costs come down, and production quality, resulting in cheap (to buy new) equipment/toys/trash with more problems than before. **** that noise. Way back when, decades ago.. consumer home entertainment equipment manufacturers had levels of dealers, who performed service and repairs, stocked parts and sent their techs to training courses. Manufacturers supported their products with spare parts, service and training literature and in-home repairs were just normal business to keep customers satisfied with those brands. Today, the Chinese are designing and producing modern home entertainment equipment (and much more), which essentially has no brand name. Companies with brand names can contract to buy 100k units with their name on them, and I seriously doubt that they want to buy Chinglish service literature, so that is an optional decision. They may outsource/hire a company to provide them with a limited number of service manuals for a couple of warranty work centers, or they may hire a repair depot to just "wing it" for warranty repairs without any literature (but high tech universal, programmable, automated GenRad? test rigs and some sharp personnel using hot air or infrared rework equipment). Warranty repairs don't have to be actual repairs, just a replacement with a refurbished unit from the repair depot. At this point in the life of the product (almost obsolete already) a little shipping cost is just to try to keep the customer happy with that brand, but probably more importantly - meeting the legal requirements of the warranty. So, the shipping company becomes a major player in the brand name's support chain. The consumer returns a failed product to a store or sends it to a repair depot, and the shipper delivers a refurbished unit to the consumer.. done. If a brand name "manufacturer" chooses to contract the units from a Chinese source with a very good track record for quality control/reliability, they may just scrap or bulk sell/broker the failures within the warranty period, and renegotiate the terms of the contract to reflect their losses. They're sure as hell not going to return them to China. So the brand name "manufacturer" saves huge bucks by not supporting the rest of the support chain that was normal decades ago.. and those are likely some massive profits compared to back then, but those same product support levels would be extremely expensive to support nowadays. They may offer some 800-HEY-RTFM phone support for dummies, also outsourced. I firmly believe that it's unlikely that consumers will effect changes in the new economic business models.. the gubbmint in the U.S. aggressively supports corporate profits and global "trading", and generally insures that the consumers are "managed". There are companies that produce schematics from equipment circuit boards, but if the process was highly profitable, there would be an abundant supply of literature. If there were more independent service shops, the process might be profitable, but it's a little too late. Until someone develops an economical bed-of-nails test jig and software to translate signals into schematics, many future repairs are going to be poke-n-hope. BTW, the test jig will also need to decipher the firmware that the "manufacturer" likely owns as intellectual property. The independent service/repair shop isn't needed for these new economic business models. The consumers aren't interested in supporting independent shops anymore, they'd rather have a new shiney toy than a repaired obsolete item. The brand name saves huge bucks, and the independent repair shops stop accepting consumer goods. Repair shops can adjust by specializing in better quality equipment that has real value (not just a sparkley attraction).. commercial, industrial, high-end audio/video, or vintage gear, for example. Many other businesses are also affected.. HW Sams(?) Photofact and other publishers, test equipment manufacturers, and other third party suppliers. I don't mind repairing equipment that's worth repairing, but only for myself or a few close friends (and not their relatives or neighbors). They all know better than to suggest me "just looking" at a $9 portable CD player or $40 VCR.. I just won't. Have you ever seen one of those posters/signs on a wall, with a big dot and the message "Hit Head Here"? You might want to look at repairing consumer goods from a different perspective. -- Cheers, WB .............. "Jeff Liebermann" wrote in message ... On Wed, 17 Nov 2010 00:34:59 -0500, "Wild_Bill" wrote: Nearly anything man-made can be repaired. Yes, but it might not be worth fixing, especially if a replacement is low cost. I constantly run into problems spending inordinate amounts of time fixing some trivial device. Sure, it can be fixed, but I can't build a business on such repairs. Expensive and exotic hardware is about all I can make a profit on. For example, it takes me about 4 billable hours to clean up and upgrade a virus infected computer. At $75/hr, it's almost more economical to purchase a newer and faster machine, than to fix the old one. So, in order to keep from losing the customer, I have to heavily discount my time and do it for less than posted rate. Otherwise, they run to their favorite discounter and just start over with a new machine. Same with some low end entertainment electronics. It's even worse with hardware. I can easily fix a typical PC power supply for a few dollars in parts and about 1.2 billable hours. However, who's going to pay me $100 to fix a $25 power supply? What's needed is some assistance from the manufacturer. Schematics, test points, easily available parts, troubeshooting info, easy access, diagnostics, etc will all reduce the amount of time I burn fixing something, which translates to a lower cost repair. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#17
Posted to sci.electronics.repair
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Self-Repair Manifesto
They may offer some 800-HEY-RTFM phone support
for dummies, also outsourced. It's claimed that a high percentage of "defective" products are actually okay -- the user couldn't figure out how to work them. |
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