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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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washing machine repair - hotpoint
Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? |
#2
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washing machine repair - hotpoint
On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? If the water is being pumped out, the motor is probably OK. The clicking is probably a solenoid trying to shift geas on the transmission (back & forth for washing, round & round for spin dry). John |
#3
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washing machine repair - hotpoint
On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over to http://www.partselect.com/ and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. -- Rich Webb Norfolk, VA |
#4
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washing machine repair - hotpoint
Rich Webb wrote:
On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over to http://www.partselect.com/ and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. Just a guess, the motor control module has blown. Check motor brushes & commutator for wear. The clicking noise is probably the timer switches opening & closing. -- Best Regards: Baron. |
#5
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washing machine repair - hotpoint
On Nov 11, 3:41*pm, paulfoel wrote:
Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? there may also be a plastic/nylon type coupling between the motor and the transmission. They often wear out. you will need to take a look at it.. could be the cause of the clicking. Found a great buy on a transmission on ebay, brand new in the box when mine went belly up. Its worth a look once you have the problem trouble shot down to a part. Good Luck |
#6
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washing machine repair - hotpoint
Thanks for the help.
I think I'm probably going to have to call someone out to look at this... |
#7
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washing machine repair - hotpoint
On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel
wrote: :Thanks for the help. : :I think I'm probably going to have to call someone out to look at :this... That could be expensive... Have you asked service agents what they charge for a field visit? This fee will only be discounted if you decide to let them repair it. |
#8
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washing machine repair - hotpoint
On Nov 12, 9:32*am, Ross Herbert wrote:
On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel wrote: :Thanks for the help. : :I think I'm probably going to have to call someone out to look at :this... That could be expensive... Have you asked service agents what they charge for a field visit? This fee will only be discounted if you decide to let them repair it. Official Hotpoint fix fee is £100 fixed fee. Washing machine only cost me £185 so I guess its not really worth it. |
#9
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washing machine repair - hotpoint
On Thu, 12 Nov 2009 02:46:38 -0800 (PST), paulfoel
wrote: On Nov 12, 9:32*am, Ross Herbert wrote: On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel wrote: :Thanks for the help. : :I think I'm probably going to have to call someone out to look at :this... That could be expensive... Have you asked service agents what they charge for a field visit? This fee will only be discounted if you decide to let them repair it. Official Hotpoint fix fee is £100 fixed fee. Washing machine only cost me £185 so I guess its not really worth it. Don't be so sure. They're basically pretty simple machines and yours is partly working. The odds are very high that a parts breakdown (exploded view) and/or a service manual is discoverable on the web. Even without one, knowing what works (the timing motor, fill valves, water level sensors, drain pump) and what doesn't (the agitator and spin) should let you narrow it down to what has failed. It's at least worth a look inside. What can possibly go wrong? Well, given 240VAC, water, and a metal box with rotating parts a few things could go horribly wrong, so exercise due caution. -- Rich Webb Norfolk, VA |
#10
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washing machine repair - hotpoint
Rich Webb wrote:
On Thu, 12 Nov 2009 02:46:38 -0800 (PST), paulfoel wrote: On Nov 12, 9:32 am, Ross Herbert wrote: On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel wrote: :Thanks for the help. : :I think I'm probably going to have to call someone out to look at :this... That could be expensive... Have you asked service agents what they charge for a field visit? This fee will only be discounted if you decide to let them repair it. Official Hotpoint fix fee is £100 fixed fee. Washing machine only cost me £185 so I guess its not really worth it. Don't be so sure. They're basically pretty simple machines and yours is partly working. The odds are very high that a parts breakdown (exploded view) and/or a service manual is discoverable on the web. Even without one, knowing what works (the timing motor, fill valves, water level sensors, drain pump) and what doesn't (the agitator and spin) should let you narrow it down to what has failed. It's at least worth a look inside. What can possibly go wrong? Well, given 240VAC, water, and a metal box with rotating parts a few things could go horribly wrong, so exercise due caution. Mine began to misbehave a few months back. I was very annoyed ... after all, it was only 37 years old. Calling in the medics was clearly unwise, so I gave it a try myself. No documentation on-line for this relic, but after thinking about it for a while, I actually fixed it. Free! Gloat-gloat. Bryce |
#11
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washing machine repair - hotpoint
"Baron" wrote in message ... Rich Webb wrote: On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over to http://www.partselect.com/ and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. Just a guess, the motor control module has blown. Check motor brushes & commutator for wear. The clicking noise is probably the timer switches opening & closing. -- Best Regards: Baron. My Hotpoint stops after filling up if the water is too cold for the program and waits for the heater to get the water to temperature; can't remember if the programmer 'ticks' whilst it's waiting though. If yours has a cold fill only then that may be the problem and the heater has failed; if it's got hot and cold fill, try it on the lowest temperature program and see if it runs. A failed thermostat could also cause this problem but I'd expect it to boil the water if it's failed in the 'cold' position. Martin -- martindot herewhybrowat herentlworlddot herecom |
#12
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washing machine repair - hotpoint
Martin Whybrow wrote:
"Baron" wrote in message ... Rich Webb wrote: On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over to http://www.partselect.com/ and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. Just a guess, the motor control module has blown. Check motor brushes & commutator for wear. The clicking noise is probably the timer switches opening & closing. -- Best Regards: Baron. My Hotpoint stops after filling up if the water is too cold for the program and waits for the heater to get the water to temperature; can't remember if the programmer 'ticks' whilst it's waiting though. If yours has a cold fill only then that may be the problem and the heater has failed; if it's got hot and cold fill, try it on the lowest temperature program and see if it runs. A failed thermostat could also cause this problem but I'd expect it to boil the water if it's failed in the 'cold' position. Martin Back when I repaired washers for a living, I specialised in Hotpoint and Hoover. This is maybe 9 years ago so may not be relevant to the op's machine Generally, the machine fills with either cold or hot and cold water to a specific level at which point the pressure switch stops the fill and turns on the heater. At this point everything appears to stop (this is known as the heat pause) there is no motor action but if you listen carefully you might hear the heater working. When the water reaches thetemperature set by the thermostat, the thermostat operates and starts the timer and agitation takes place, the timer controls the direction of the wash motor and advances every (IIRC) 90 seconds. As the water is now at a known temperature, the rest of the water heating is just timed, tho there is an anti boil stat just in case the timer should stick. After a measured time, the water has reached the set temperature and the timer moves onto through rest of the programme cycles. There is usually an 'economy switch' which simply bypasses the thermostat and lets the timer advance without waiting for the water to reach it`s initial 'heat pause' temp. If everything is progressing normally except that wash motor isn't driving the drum, then it`s almost certain that (presuming it's the model of Hotpoint which used the GEC brush motor) the motor brushes are worn out. they are inexpensive and an easy replacement - I used to change about a dozen sets a week. Ron(UK) |
#13
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washing machine repair - hotpoint
Ron wrote:
Martin Whybrow wrote: "Baron" wrote in message ... Rich Webb wrote: On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over to http://www.partselect.com/ and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. Just a guess, the motor control module has blown. Check motor brushes & commutator for wear. The clicking noise is probably the timer switches opening & closing. -- Best Regards: Baron. My Hotpoint stops after filling up if the water is too cold for the program and waits for the heater to get the water to temperature; can't remember if the programmer 'ticks' whilst it's waiting though. If yours has a cold fill only then that may be the problem and the heater has failed; if it's got hot and cold fill, try it on the lowest temperature program and see if it runs. A failed thermostat could also cause this problem but I'd expect it to boil the water if it's failed in the 'cold' position. Martin Back when I repaired washers for a living, I specialised in Hotpoint and Hoover. This is maybe 9 years ago so may not be relevant to the op's machine Generally, the machine fills with either cold or hot and cold water to a specific level at which point the pressure switch stops the fill and turns on the heater. At this point everything appears to stop (this is known as the heat pause) there is no motor action but if you listen carefully you might hear the heater working. When the water reaches thetemperature set by the thermostat, the thermostat operates and starts the timer and agitation takes place, the timer controls the direction of the wash motor and advances every (IIRC) 90 seconds. As the water is now at a known temperature, the rest of the water heating is just timed, tho there is an anti boil stat just in case the timer should stick. After a measured time, the water has reached the set temperature and the timer moves onto through rest of the programme cycles. There is usually an 'economy switch' which simply bypasses the thermostat and lets the timer advance without waiting for the water to reach it`s initial 'heat pause' temp. If everything is progressing normally except that wash motor isn't driving the drum, then it`s almost certain that (presuming it's the model of Hotpoint which used the GEC brush motor) the motor brushes are worn out. they are inexpensive and an easy replacement - I used to change about a dozen sets a week. Ron(UK) As an addition to that, some models had (have) a solenoid on the timer which kicks the main programmer barrel out of gear whilst leaving the distribute barrel driven by the motor, allowing the machine to agitate back and forth without the timer advancing, this is controlled by the thermostat via a triac on the motor control module.. |
#14
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washing machine repair - hotpoint
On Nov 12, 7:46*pm, "Martin Whybrow"
wrote: "Baron" wrote in message ... Rich Webb wrote: On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over tohttp://www.partselect.com/and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. Just a guess, the motor control module has blown. *Check motor brushes & commutator for wear. *The clicking noise is probably the timer switches opening & closing. -- Best Regards: * * * * * * * * * * Baron. My Hotpoint stops after filling up if the water is too cold for the program and waits for the heater to get the water to temperature; can't remember if the programmer 'ticks' whilst it's waiting though. If yours has a cold fill only then that may be the problem and the heater has failed; if it's got hot and cold fill, try it on the lowest temperature program and see if it runs. A failed thermostat could also cause this problem but I'd expect it to boil the water if it's failed in the 'cold' position. Martin -- martindot herewhybrowat herentlworlddot herecom- Hide quoted text - - Show quoted text - Its got both cold and hot fill so I dont think its that. Also, tried it on cold setting - same. |
#15
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washing machine repair - hotpoint
On Nov 12, 9:04*pm, Ron wrote:
Martin Whybrow wrote: "Baron" wrote in message ... Rich Webb wrote: On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel wrote: Fills up with water, just doesnt turn at all. Seems to be making some sort of clicking but thats it. Empties water at end. Any ideas? Motor problem? Timer switch is rotating but the main motor isn't happy. Could be a bad connection on the motor or burned contacts in the switch. Hop on over tohttp://www.partselect.com/and type in the model number. You should get the parts breakdown drawings and schematic, along with the available repair parts. There should also be a wiring diagram on the inside cover of the washer itself. Unplug it and shut off the water before diving in. Armed with the model number you might also find a copy of the maintenance manual on the web, with a little digging. Just a guess, the motor control module has blown. *Check motor brushes & commutator for wear. *The clicking noise is probably the timer switches opening & closing. -- Best Regards: * * * * * * * * * * Baron. My Hotpoint stops after filling up if the water is too cold for the program and waits for the heater to get the water to temperature; can't remember if the programmer 'ticks' whilst it's waiting though. If yours has a cold fill only then that may be the problem and the heater has failed; if it's got hot and cold fill, try it on the lowest temperature program and see if it runs. A failed thermostat could also cause this problem but I'd expect it to boil the water if it's failed in the 'cold' position. Martin Back when I repaired washers for a living, I specialised in Hotpoint and Hoover. This is maybe 9 years ago so may not be relevant to the op's machine Generally, the machine fills with either cold or hot and cold water to a specific level at which point the pressure switch stops the fill and turns on the heater. At this point everything appears to stop (this is known as the heat pause) there is no motor action but if you listen carefully you might hear the heater working. When the water reaches thetemperature set by the thermostat, the thermostat operates and starts the timer and agitation takes place, the timer controls the direction of the wash motor and advances every (IIRC) 90 seconds. As the water is now at a known temperature, the rest of the water heating is just timed, tho there is an anti boil stat just in case the timer should stick. After a measured time, the water has reached the set temperature and the timer moves onto through rest of the programme cycles. There is usually an 'economy switch' which simply bypasses the thermostat and lets the timer advance without waiting for the water to reach it`s initial 'heat pause' temp. If everything is progressing normally except that wash motor isn't driving the drum, then it`s almost certain that (presuming it's the model of Hotpoint which used the GEC brush motor) the motor brushes are worn out. they are inexpensive and an easy replacement - I used to change about a dozen sets a week. Ron(UK)- Hide quoted text - - Show quoted text - Thanks for the explanation Ron. Its a digital timer and it does start to count down. Also, the 'heat pause' seems to last for an hour and a half - i.e. it never gets going. Got a recommended local repairer coming out today to give me a free estimate anyway. |
#16
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washing machine repair - hotpoint
Sorted. Drive belt had come loose and come off. Also, the
counterweight on the top of the drum wasnt too secure. Guy came out and fixed and only charged me a small fee. |
#17
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washing machine repair - hotpoint
On Nov 16, 1:36*pm, paulfoel wrote:
Sorted. Drive belt had come loose and come off. Also, the counterweight on the top of the drum wasnt too secure. Guy came out and fixed and only charged me a small fee. Bugger. Same thing happened again. Call guy back out... |
#18
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washing machine repair - hotpoint
paulfoel wrote:
On Nov 16, 1:36Â*pm, paulfoel wrote: Sorted. Drive belt had come loose and come off. Also, the counterweight on the top of the drum wasnt too secure. Guy came out and fixed and only charged me a small fee. Bugger. Same thing happened again. Call guy back out... Stick your hand in the drum and try to lift it up. If it feels loose then check the pulley fastening bolt, it should not be loose. If the bolt is tight and the pulley is firm, you have collapsed drum bearings. I'm guessing that the guy just tightened the pulley bolt and refitted the belt. Drum bearing replacement is an expensive repair and few will bother to attempt it. -- Best Regards: Baron. |
#19
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washing machine repair - hotpoint
go to the Uk whitegoods forum, some very knowledgeable folk there.
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#20
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washing machine repair - hotpoint
Couldnt get the belt back on myself....
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