Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems.

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Default washing machine repair - hotpoint

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?
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Default washing machine repair - hotpoint

On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?


If the water is being pumped out, the motor is probably OK. The
clicking is probably a solenoid trying to shift geas on the
transmission (back & forth for washing, round & round for spin dry).

John
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Default washing machine repair - hotpoint

On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?


Timer switch is rotating but the main motor isn't happy. Could be a bad
connection on the motor or burned contacts in the switch. Hop on over to
http://www.partselect.com/ and type in the model number. You should get
the parts breakdown drawings and schematic, along with the available
repair parts. There should also be a wiring diagram on the inside cover
of the washer itself. Unplug it and shut off the water before diving in.

Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.

--
Rich Webb Norfolk, VA
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Default washing machine repair - hotpoint

Rich Webb wrote:

On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?


Timer switch is rotating but the main motor isn't happy. Could be a
bad connection on the motor or burned contacts in the switch. Hop on
over to http://www.partselect.com/ and type in the model number. You
should get the parts breakdown drawings and schematic, along with the
available repair parts. There should also be a wiring diagram on the
inside cover of the washer itself. Unplug it and shut off the water
before diving in.

Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.


Just a guess, the motor control module has blown. Check motor brushes &
commutator for wear. The clicking noise is probably the timer switches
opening & closing.

--
Best Regards:
Baron.
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Default washing machine repair - hotpoint

On Nov 11, 3:41*pm, paulfoel wrote:
Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?


there may also be a plastic/nylon type coupling between the motor and
the transmission. They often wear out. you will need to take a look
at it.. could be the cause of the clicking.

Found a great buy on a transmission on ebay, brand new in the box when
mine went belly up. Its worth a look once you have the problem
trouble shot down to a part.

Good Luck


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Default washing machine repair - hotpoint

Thanks for the help.

I think I'm probably going to have to call someone out to look at
this...
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On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel
wrote:

:Thanks for the help.
:
:I think I'm probably going to have to call someone out to look at
:this...

That could be expensive...

Have you asked service agents what they charge for a field visit? This fee will
only be discounted if you decide to let them repair it.
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Default washing machine repair - hotpoint

On Nov 12, 9:32*am, Ross Herbert wrote:
On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel
wrote:

:Thanks for the help.
:
:I think I'm probably going to have to call someone out to look at
:this...

That could be expensive...

Have you asked service agents what they charge for a field visit? This fee will
only be discounted if you decide to let them repair it.


Official Hotpoint fix fee is £100 fixed fee. Washing machine only cost
me £185 so I guess its not really worth it.

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Default washing machine repair - hotpoint

On Thu, 12 Nov 2009 02:46:38 -0800 (PST), paulfoel
wrote:

On Nov 12, 9:32*am, Ross Herbert wrote:
On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel
wrote:

:Thanks for the help.
:
:I think I'm probably going to have to call someone out to look at
:this...

That could be expensive...

Have you asked service agents what they charge for a field visit? This fee will
only be discounted if you decide to let them repair it.


Official Hotpoint fix fee is £100 fixed fee. Washing machine only cost
me £185 so I guess its not really worth it.


Don't be so sure. They're basically pretty simple machines and yours is
partly working. The odds are very high that a parts breakdown (exploded
view) and/or a service manual is discoverable on the web. Even without
one, knowing what works (the timing motor, fill valves, water level
sensors, drain pump) and what doesn't (the agitator and spin) should let
you narrow it down to what has failed.

It's at least worth a look inside. What can possibly go wrong? Well,
given 240VAC, water, and a metal box with rotating parts a few things
could go horribly wrong, so exercise due caution.

--
Rich Webb Norfolk, VA
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Default washing machine repair - hotpoint

Rich Webb wrote:

On Thu, 12 Nov 2009 02:46:38 -0800 (PST), paulfoel
wrote:

On Nov 12, 9:32 am, Ross Herbert wrote:
On Thu, 12 Nov 2009 01:00:25 -0800 (PST), paulfoel
wrote:

:Thanks for the help.
:
:I think I'm probably going to have to call someone out to look at
:this...

That could be expensive...

Have you asked service agents what they charge for a field visit? This
fee will only be discounted if you decide to let them repair it.


Official Hotpoint fix fee is £100 fixed fee. Washing machine only cost
me £185 so I guess its not really worth it.


Don't be so sure. They're basically pretty simple machines and yours is
partly working. The odds are very high that a parts breakdown (exploded
view) and/or a service manual is discoverable on the web. Even without
one, knowing what works (the timing motor, fill valves, water level
sensors, drain pump) and what doesn't (the agitator and spin) should let
you narrow it down to what has failed.

It's at least worth a look inside. What can possibly go wrong? Well,
given 240VAC, water, and a metal box with rotating parts a few things
could go horribly wrong, so exercise due caution.

Mine began to misbehave a few months back. I was very annoyed ... after
all, it was only 37 years old. Calling in the medics was clearly unwise, so
I gave it a try myself. No documentation on-line for this relic, but after
thinking about it for a while, I actually fixed it. Free! Gloat-gloat.

Bryce


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Default washing machine repair - hotpoint



"Baron" wrote in message
...
Rich Webb wrote:

On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?


Timer switch is rotating but the main motor isn't happy. Could be a
bad connection on the motor or burned contacts in the switch. Hop on
over to http://www.partselect.com/ and type in the model number. You
should get the parts breakdown drawings and schematic, along with the
available repair parts. There should also be a wiring diagram on the
inside cover of the washer itself. Unplug it and shut off the water
before diving in.

Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.


Just a guess, the motor control module has blown. Check motor brushes &
commutator for wear. The clicking noise is probably the timer switches
opening & closing.

--
Best Regards:
Baron.


My Hotpoint stops after filling up if the water is too cold for the program
and waits for the heater to get the water to temperature; can't remember if
the programmer 'ticks' whilst it's waiting though. If yours has a cold fill
only then that may be the problem and the heater has failed; if it's got hot
and cold fill, try it on the lowest temperature program and see if it runs.
A failed thermostat could also cause this problem but I'd expect it to boil
the water if it's failed in the 'cold' position.
Martin
--
martindot herewhybrowat herentlworlddot herecom


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Default washing machine repair - hotpoint

Martin Whybrow wrote:
"Baron" wrote in message
...
Rich Webb wrote:

On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?
Timer switch is rotating but the main motor isn't happy. Could be a
bad connection on the motor or burned contacts in the switch. Hop on
over to http://www.partselect.com/ and type in the model number. You
should get the parts breakdown drawings and schematic, along with the
available repair parts. There should also be a wiring diagram on the
inside cover of the washer itself. Unplug it and shut off the water
before diving in.

Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.

Just a guess, the motor control module has blown. Check motor brushes &
commutator for wear. The clicking noise is probably the timer switches
opening & closing.

--
Best Regards:
Baron.


My Hotpoint stops after filling up if the water is too cold for the program
and waits for the heater to get the water to temperature; can't remember if
the programmer 'ticks' whilst it's waiting though. If yours has a cold fill
only then that may be the problem and the heater has failed; if it's got hot
and cold fill, try it on the lowest temperature program and see if it runs.
A failed thermostat could also cause this problem but I'd expect it to boil
the water if it's failed in the 'cold' position.
Martin


Back when I repaired washers for a living, I specialised in Hotpoint and
Hoover. This is maybe 9 years ago so may not be relevant to the op's machine

Generally, the machine fills with either cold or hot and cold water to a
specific level at which point the pressure switch stops the fill and
turns on the heater. At this point everything appears to stop (this is
known as the heat pause) there is no motor action but if you listen
carefully you might hear the heater working.

When the water reaches thetemperature set by the thermostat, the
thermostat operates and starts the timer and agitation takes place, the
timer controls the direction of the wash motor and advances every (IIRC)
90 seconds. As the water is now at a known temperature, the rest of the
water heating is just timed, tho there is an anti boil stat just in case
the timer should stick.

After a measured time, the water has reached the set temperature and the
timer moves onto through rest of the programme cycles.

There is usually an 'economy switch' which simply bypasses the
thermostat and lets the timer advance without waiting for the water to
reach it`s initial 'heat pause' temp.

If everything is progressing normally except that wash motor isn't
driving the drum, then it`s almost certain that (presuming it's the
model of Hotpoint which used the GEC brush motor) the motor brushes are
worn out. they are inexpensive and an easy replacement - I used to
change about a dozen sets a week.

Ron(UK)







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Default washing machine repair - hotpoint

Ron wrote:
Martin Whybrow wrote:
"Baron" wrote in message
...
Rich Webb wrote:

On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:

Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.

Empties water at end.

Any ideas? Motor problem?
Timer switch is rotating but the main motor isn't happy. Could be a
bad connection on the motor or burned contacts in the switch. Hop on
over to http://www.partselect.com/ and type in the model number. You
should get the parts breakdown drawings and schematic, along with the
available repair parts. There should also be a wiring diagram on the
inside cover of the washer itself. Unplug it and shut off the water
before diving in.

Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.

Just a guess, the motor control module has blown. Check motor brushes &
commutator for wear. The clicking noise is probably the timer switches
opening & closing.

--
Best Regards:
Baron.


My Hotpoint stops after filling up if the water is too cold for the
program and waits for the heater to get the water to temperature;
can't remember if the programmer 'ticks' whilst it's waiting though.
If yours has a cold fill only then that may be the problem and the
heater has failed; if it's got hot and cold fill, try it on the lowest
temperature program and see if it runs. A failed thermostat could also
cause this problem but I'd expect it to boil the water if it's failed
in the 'cold' position.
Martin


Back when I repaired washers for a living, I specialised in Hotpoint and
Hoover. This is maybe 9 years ago so may not be relevant to the op's
machine

Generally, the machine fills with either cold or hot and cold water to a
specific level at which point the pressure switch stops the fill and
turns on the heater. At this point everything appears to stop (this is
known as the heat pause) there is no motor action but if you listen
carefully you might hear the heater working.

When the water reaches thetemperature set by the thermostat, the
thermostat operates and starts the timer and agitation takes place, the
timer controls the direction of the wash motor and advances every (IIRC)
90 seconds. As the water is now at a known temperature, the rest of the
water heating is just timed, tho there is an anti boil stat just in case
the timer should stick.

After a measured time, the water has reached the set temperature and the
timer moves onto through rest of the programme cycles.

There is usually an 'economy switch' which simply bypasses the
thermostat and lets the timer advance without waiting for the water to
reach it`s initial 'heat pause' temp.

If everything is progressing normally except that wash motor isn't
driving the drum, then it`s almost certain that (presuming it's the
model of Hotpoint which used the GEC brush motor) the motor brushes are
worn out. they are inexpensive and an easy replacement - I used to
change about a dozen sets a week.

Ron(UK)


As an addition to that, some models had (have) a solenoid on the timer
which kicks the main programmer barrel out of gear whilst leaving the
distribute barrel driven by the motor, allowing the machine to agitate
back and forth without the timer advancing, this is controlled by the
thermostat via a triac on the motor control module..
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Default washing machine repair - hotpoint

On Nov 12, 7:46*pm, "Martin Whybrow"
wrote:
"Baron" wrote in message

...





Rich Webb wrote:


On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:


Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.


Empties water at end.


Any ideas? Motor problem?


Timer switch is rotating but the main motor isn't happy. Could be a
bad connection on the motor or burned contacts in the switch. Hop on
over tohttp://www.partselect.com/and type in the model number. You
should get the parts breakdown drawings and schematic, along with the
available repair parts. There should also be a wiring diagram on the
inside cover of the washer itself. Unplug it and shut off the water
before diving in.


Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.


Just a guess, the motor control module has blown. *Check motor brushes &
commutator for wear. *The clicking noise is probably the timer switches
opening & closing.


--
Best Regards:
* * * * * * * * * * Baron.


My Hotpoint stops after filling up if the water is too cold for the program
and waits for the heater to get the water to temperature; can't remember if
the programmer 'ticks' whilst it's waiting though. If yours has a cold fill
only then that may be the problem and the heater has failed; if it's got hot
and cold fill, try it on the lowest temperature program and see if it runs.
A failed thermostat could also cause this problem but I'd expect it to boil
the water if it's failed in the 'cold' position.
Martin
--
martindot herewhybrowat herentlworlddot herecom- Hide quoted text -

- Show quoted text -


Its got both cold and hot fill so I dont think its that. Also, tried
it on cold setting - same.
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On Nov 12, 9:04*pm, Ron wrote:
Martin Whybrow wrote:
"Baron" wrote in message
...
Rich Webb wrote:


On Wed, 11 Nov 2009 13:41:27 -0800 (PST), paulfoel
wrote:


Fills up with water, just doesnt turn at all. Seems to be making some
sort of clicking but thats it.


Empties water at end.


Any ideas? Motor problem?
Timer switch is rotating but the main motor isn't happy. Could be a
bad connection on the motor or burned contacts in the switch. Hop on
over tohttp://www.partselect.com/and type in the model number. You
should get the parts breakdown drawings and schematic, along with the
available repair parts. There should also be a wiring diagram on the
inside cover of the washer itself. Unplug it and shut off the water
before diving in.


Armed with the model number you might also find a copy of the
maintenance manual on the web, with a little digging.


Just a guess, the motor control module has blown. *Check motor brushes &
commutator for wear. *The clicking noise is probably the timer switches
opening & closing.


--
Best Regards:
* * * * * * * * * * Baron.


My Hotpoint stops after filling up if the water is too cold for the program
and waits for the heater to get the water to temperature; can't remember if
the programmer 'ticks' whilst it's waiting though. If yours has a cold fill
only then that may be the problem and the heater has failed; if it's got hot
and cold fill, try it on the lowest temperature program and see if it runs.
A failed thermostat could also cause this problem but I'd expect it to boil
the water if it's failed in the 'cold' position.
Martin


Back when I repaired washers for a living, I specialised in Hotpoint and
Hoover. This is maybe 9 years ago so may not be relevant to the op's machine

Generally, the machine fills with either cold or hot and cold water to a
specific level at which point the pressure switch stops the fill and
turns on the heater. At this point everything appears to stop (this is
known as the heat pause) there is no motor action but if you listen
carefully you might hear the heater working.

When the water reaches thetemperature set by the thermostat, the
thermostat operates and starts the timer and agitation takes place, the
timer controls the direction of the wash motor and advances every (IIRC)
90 seconds. As the water is now at a known temperature, the rest of the
water heating is just timed, tho there is an anti boil stat just in case
the timer should stick.

After a measured time, the water has reached the set temperature and the
timer moves onto through rest of the programme cycles.

There is usually an 'economy switch' which simply bypasses the
thermostat and lets the timer advance without waiting for the water to
reach it`s initial 'heat pause' temp.

If everything is progressing normally except that wash motor isn't
driving the drum, then it`s almost certain that (presuming it's the
model of Hotpoint which used the GEC brush motor) the motor brushes are
worn out. they are inexpensive and an easy replacement - I used to
change about a dozen sets a week.

Ron(UK)- Hide quoted text -

- Show quoted text -


Thanks for the explanation Ron. Its a digital timer and it does start
to count down. Also, the 'heat pause' seems to last for an hour and a
half - i.e. it never gets going.

Got a recommended local repairer coming out today to give me a free
estimate anyway.


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Default washing machine repair - hotpoint

Sorted. Drive belt had come loose and come off. Also, the
counterweight on the top of the drum wasnt too secure.

Guy came out and fixed and only charged me a small fee.
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On Nov 16, 1:36*pm, paulfoel wrote:
Sorted. Drive belt had come loose and come off. Also, the
counterweight on the top of the drum wasnt too secure.

Guy came out and fixed and only charged me a small fee.


Bugger. Same thing happened again. Call guy back out...
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Default washing machine repair - hotpoint

paulfoel wrote:

On Nov 16, 1:36Â*pm, paulfoel wrote:
Sorted. Drive belt had come loose and come off. Also, the
counterweight on the top of the drum wasnt too secure.

Guy came out and fixed and only charged me a small fee.


Bugger. Same thing happened again. Call guy back out...


Stick your hand in the drum and try to lift it up. If it feels loose
then check the pulley fastening bolt, it should not be loose. If the
bolt is tight and the pulley is firm, you have collapsed drum bearings.

I'm guessing that the guy just tightened the pulley bolt and refitted
the belt. Drum bearing replacement is an expensive repair and few will
bother to attempt it.

--
Best Regards:
Baron.
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Default washing machine repair - hotpoint

go to the Uk whitegoods forum, some very knowledgeable folk there.
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Couldnt get the belt back on myself....
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