Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems.

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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is on
the wall in my bedroom. I noticed that it would click as if I turned it on
and after 10 seconds click again like if I turned it off when the TV is off.
This happens like once or twice a day. Because it has done it at night when
the room is completely dark, I can see the screen lights up a bit. It never
comes completely on when it is doing this. Otherwise the TV works fine, no
video or audio problems at all. After a few times of these I decided to take
it back to Costco and got another (same model no.). Guess what happened? ...
I got the same problem again :-(. So I decided to do some things to rule out
the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just got
it back after they had it for two month. The receipt shows they changed
something called PSU and SSB. Here is the depressing part ... NO CHANGE!.

I called my credit card company and I can do something with them to return
it but I really like the TV. Other than this click on, 10 secs later click
off, it really is a nice set. Not to mention that the installation is
already done on the wall. Anyway ...Can anyone suggest what else I can check
in my place that may be causing this TV to do this ?

Thanks a bunch everyone... comments/suggestions welcome.



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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)


"Rodo" wrote in message
news:mZPji.226$YH3.71@trnddc08...
Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned it
on and after 10 seconds click again like if I turned it off when the TV is
off. This happens like once or twice a day. Because it has done it at
night when the room is completely dark, I can see the screen lights up a
bit. It never comes completely on when it is doing this. Otherwise the TV
works fine, no video or audio problems at all. After a few times of these
I decided to take it back to Costco and got another (same model no.).
Guess what happened? ... I got the same problem again :-(. So I decided to
do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to return
it but I really like the TV. Other than this click on, 10 secs later click
off, it really is a nice set. Not to mention that the installation is
already done on the wall. Anyway ...Can anyone suggest what else I can
check in my place that may be causing this TV to do this ?

Thanks a bunch everyone... comments/suggestions welcome.




Try the easy thing first, put some black electrical tape over the IR sensor
on the set and see if it still happens.

If all else fails, just take it back to Costco, they have an outstanding
return policy.


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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)


"Rodo" wrote in message
news:mZPji.226$YH3.71@trnddc08...
Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned it
on and after 10 seconds click again like if I turned it off when the TV is
off. This happens like once or twice a day. Because it has done it at
night when the room is completely dark, I can see the screen lights up a
bit. It never comes completely on when it is doing this. Otherwise the TV
works fine, no video or audio problems at all. After a few times of these
I decided to take it back to Costco and got another (same model no.).
Guess what happened? ... I got the same problem again :-(. So I decided to
do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to return
it but I really like the TV. Other than this click on, 10 secs later click
off, it really is a nice set. Not to mention that the installation is
already done on the wall. Anyway ...Can anyone suggest what else I can
check in my place that may be causing this TV to do this ?


Is there a programmable wake-up mode (like a clock radio). Is there any
other programmable feature that might cause this?

Do you have ghosts? Just kidding, as I know how frustrating these things
can be.


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Art Art is offline
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Posts: 195
Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

Question? Did anyone check if NAP has a software upgrade for the specific
device??? And then install it?????
"Charles" wrote in message
. ..

"Rodo" wrote in message
news:mZPji.226$YH3.71@trnddc08...
Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned
it on and after 10 seconds click again like if I turned it off when the
TV is off. This happens like once or twice a day. Because it has done it
at night when the room is completely dark, I can see the screen lights up
a bit. It never comes completely on when it is doing this. Otherwise the
TV works fine, no video or audio problems at all. After a few times of
these I decided to take it back to Costco and got another (same model
no.). Guess what happened? ... I got the same problem again :-(. So I
decided to do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to
return it but I really like the TV. Other than this click on, 10 secs
later click off, it really is a nice set. Not to mention that the
installation is already done on the wall. Anyway ...Can anyone suggest
what else I can check in my place that may be causing this TV to do this
?


Is there a programmable wake-up mode (like a clock radio). Is there any
other programmable feature that might cause this?

Do you have ghosts? Just kidding, as I know how frustrating these things
can be.



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Posts: 5
Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

I checked their web site and I'm running the latest.

Thanks

"Art" wrote in message
. ..
Question? Did anyone check if NAP has a software upgrade for the specific
device??? And then install it?????
"Charles" wrote in message
. ..

"Rodo" wrote in message
news:mZPji.226$YH3.71@trnddc08...
Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned
it on and after 10 seconds click again like if I turned it off when the
TV is off. This happens like once or twice a day. Because it has done it
at night when the room is completely dark, I can see the screen lights
up a bit. It never comes completely on when it is doing this. Otherwise
the TV works fine, no video or audio problems at all. After a few times
of these I decided to take it back to Costco and got another (same model
no.). Guess what happened? ... I got the same problem again :-(. So I
decided to do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to
return it but I really like the TV. Other than this click on, 10 secs
later click off, it really is a nice set. Not to mention that the
installation is already done on the wall. Anyway ...Can anyone suggest
what else I can check in my place that may be causing this TV to do this
?


Is there a programmable wake-up mode (like a clock radio). Is there any
other programmable feature that might cause this?

Do you have ghosts? Just kidding, as I know how frustrating these things
can be.







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Posts: 5
Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

There is a setting for the time but it looks like it is only to display it
on the screen, I can't find a programmable "On" feature and remember that it
doesn't come all the way on. The screen gets slightly bright for the 10 secs
then it goes dark after the second click. Effectively turning it off. One
thing I forgot to mention is that the front green LED that it is on when the
TV is actually on does not turn on during the 10 secs glitch.

Thanks

"Charles" wrote in message
. ..

"Rodo" wrote in message
news:mZPji.226$YH3.71@trnddc08...
Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned
it on and after 10 seconds click again like if I turned it off when the
TV is off. This happens like once or twice a day. Because it has done it
at night when the room is completely dark, I can see the screen lights up
a bit. It never comes completely on when it is doing this. Otherwise the
TV works fine, no video or audio problems at all. After a few times of
these I decided to take it back to Costco and got another (same model
no.). Guess what happened? ... I got the same problem again :-(. So I
decided to do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to
return it but I really like the TV. Other than this click on, 10 secs
later click off, it really is a nice set. Not to mention that the
installation is already done on the wall. Anyway ...Can anyone suggest
what else I can check in my place that may be causing this TV to do this
?


Is there a programmable wake-up mode (like a clock radio). Is there any
other programmable feature that might cause this?

Do you have ghosts? Just kidding, as I know how frustrating these things
can be.



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Posts: 159
Default Philips 42" plasma almost comes on by itself ? (Otherwise worksfine)

Rodo wrote:
There is a setting for the time but it looks like it is only to display it
on the screen, I can't find a programmable "On" feature and remember that it
doesn't come all the way on. The screen gets slightly bright for the 10 secs
then it goes dark after the second click. Effectively turning it off. One
thing I forgot to mention is that the front green LED that it is on when the
TV is actually on does not turn on during the 10 secs glitch.

Thanks


Hi...

Don't know your set; heck I'm so old I don't know much of
anything anymore

Nevertheless, can't help wondering if your set doesn't
have an auto off menu setting for a certain time of day?
(for us old folks who fall asleep on the couch.) And if so,
it isn't *slightly* waking up so as to turn itself off?

Take care.

Ken
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Art Art is offline
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Posts: 195
Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

Check with Philips, ask if there have been strange problems originating in
their SSB (Small Signal Board), I think they refer to it as an image board
also.
"Ken Weitzel" wrote in message
news:Qj8ki.97260$1i1.35232@pd7urf3no...
Rodo wrote:
There is a setting for the time but it looks like it is only to display
it on the screen, I can't find a programmable "On" feature and remember
that it doesn't come all the way on. The screen gets slightly bright for
the 10 secs then it goes dark after the second click. Effectively turning
it off. One thing I forgot to mention is that the front green LED that it
is on when the TV is actually on does not turn on during the 10 secs
glitch.

Thanks


Hi...

Don't know your set; heck I'm so old I don't know much of
anything anymore

Nevertheless, can't help wondering if your set doesn't
have an auto off menu setting for a certain time of day?
(for us old folks who fall asleep on the couch.) And if so,
it isn't *slightly* waking up so as to turn itself off?

Take care.

Ken



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bz bz is offline
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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

"Rodo" wrote in news:mZPji.226$YH3.71@trnddc08:

Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned
it on and after 10 seconds click again like if I turned it off when the
TV is off. This happens like once or twice a day. Because it has done it
at night when the room is completely dark, I can see the screen lights
up a bit. It never comes completely on when it is doing this. Otherwise
the TV works fine, no video or audio problems at all. After a few times
of these I decided to take it back to Costco and got another (same model
no.). Guess what happened? ... I got the same problem again :-(. So I
decided to do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to
return it but I really like the TV. Other than this click on, 10 secs
later click off, it really is a nice set. Not to mention that the
installation is already done on the wall. Anyway ...Can anyone suggest
what else I can check in my place that may be causing this TV to do this
?

Thanks a bunch everyone... comments/suggestions welcome.


Are you on cable, dish, or using off the air broadcast?

I think that some cable systems periodically send a signal over the cable
to disable unauthorized [the authorization to receive their signals has
expired -- the bill hasn't been paid] decoder devices.

Could such a signal be activating some of the electronics in your set?

Have you tried disconnecting all signal inputs at night to see if it stops
clicking???


--
bz

please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
infinite set.


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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

I haven't tried this before. I just turn the off timer to 180 mins (the
max). It was set to zero ... I haven't been home to hear anything but if it
did anything I should know before monday. I'll try your suggestion next if
this fails.

Thanks


"bz" wrote in message
98.139...
"Rodo" wrote in news:mZPji.226$YH3.71@trnddc08:

Hi all,

I bought this Philips plasma TV from Costco (Model# 42PF9431D/37). It is
on the wall in my bedroom. I noticed that it would click as if I turned
it on and after 10 seconds click again like if I turned it off when the
TV is off. This happens like once or twice a day. Because it has done it
at night when the room is completely dark, I can see the screen lights
up a bit. It never comes completely on when it is doing this. Otherwise
the TV works fine, no video or audio problems at all. After a few times
of these I decided to take it back to Costco and got another (same model
no.). Guess what happened? ... I got the same problem again :-(. So I
decided to do some things to rule out the power outlet:

I plugged it into an extension and into another outlet (away from my
bedroom). No change.
I plugged it into a UPS. No change
I cover the IR sensor in front of the TV. No change.

I finally called Philips and they referred me to a repair center. I just
got it back after they had it for two month. The receipt shows they
changed something called PSU and SSB. Here is the depressing part ... NO
CHANGE!.

I called my credit card company and I can do something with them to
return it but I really like the TV. Other than this click on, 10 secs
later click off, it really is a nice set. Not to mention that the
installation is already done on the wall. Anyway ...Can anyone suggest
what else I can check in my place that may be causing this TV to do this
?

Thanks a bunch everyone... comments/suggestions welcome.


Are you on cable, dish, or using off the air broadcast?

I think that some cable systems periodically send a signal over the cable
to disable unauthorized [the authorization to receive their signals has
expired -- the bill hasn't been paid] decoder devices.

Could such a signal be activating some of the electronics in your set?

Have you tried disconnecting all signal inputs at night to see if it stops
clicking???


--
bz

please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
infinite set.






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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

Could this have anything to do with "burn in mode"?

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Default Philips 42" plasma almost comes on by itself ? (Otherwise works fine)

Sorry, I don't understand what you mean. Could you explain further please ?

Thanks


"jango2" wrote in message
ups.com...
Could this have anything to do with "burn in mode"?



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