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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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Sears dehumidifer problems
[I've cross posted this to what seemed to be the most appropriate places; no flames please] I have a 4-year old Kenmore 65-pint dehumidifer which sits in a basement room containing electronics, etc. and I keep the relative humidity below 50%. It has functioned well until I turned it on for this summer season (in the winter, hot air from the furnace keeps the room dry as a bone). Nothing has changed in the room, or the basement, which would affect the ease with which humidity could leak back into the room. I keep a digital thermometer/hygrometer in the room (double-checked for accuracy with another unit elsewhere in the house). The problem seems to be the (digital) humidistat (which has a range of 40 - 60%) which now seems to be about 10 - 15% too high. As a result, even with the dehumidifer set at 40%, the steady-state humidity in the room barely goes below 50%. I checked the warranty and it only applies to the sealed components (condenser, compressor, etc) so I opened the unit and found no evidence of a humidistat adjustment or trimmer. The humidity sensor is mounted on the inner frame of the unit, within the stream of air flow between back to front, next to the sides of the coils. When it has stopped running at an ambient humidity of 50% (even though set to 40%) it restarts again when I blow moist air from my mouth at the sensor. It looks to be sourced from LG, and browsing in stores I see newer units which allow set points down to 30% relative humidity, as well as low temperature operation. I'm toying with the idea of simply replacing the unit, but wonder if it's worth the expense of having a non-warranty failure repaired - or the hassle of ordering a replacement sensor and trying it myself. Any thoughts? |
#2
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Sears dehumidifer problems
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#3
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Sears dehumidifer problems
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#4
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Sears dehumidifer problems
The fault can be the humidity sensor, control board, or that the
cooling is a little weak due to some of the gas leaking out (bad seals), or the lack of proper pressure from the condensor. The service rep for your machine can test for the faults, and service them. If you have an extended warrenty, this should all be covered. Jerry G. ====== Mike S. wrote: [I've cross posted this to what seemed to be the most appropriate places; no flames please] I have a 4-year old Kenmore 65-pint dehumidifer which sits in a basement room containing electronics, etc. and I keep the relative humidity below 50%. It has functioned well until I turned it on for this summer season (in the winter, hot air from the furnace keeps the room dry as a bone). Nothing has changed in the room, or the basement, which would affect the ease with which humidity could leak back into the room. I keep a digital thermometer/hygrometer in the room (double-checked for accuracy with another unit elsewhere in the house). The problem seems to be the (digital) humidistat (which has a range of 40 - 60%) which now seems to be about 10 - 15% too high. As a result, even with the dehumidifer set at 40%, the steady-state humidity in the room barely goes below 50%. I checked the warranty and it only applies to the sealed components (condenser, compressor, etc) so I opened the unit and found no evidence of a humidistat adjustment or trimmer. The humidity sensor is mounted on the inner frame of the unit, within the stream of air flow between back to front, next to the sides of the coils. When it has stopped running at an ambient humidity of 50% (even though set to 40%) it restarts again when I blow moist air from my mouth at the sensor. It looks to be sourced from LG, and browsing in stores I see newer units which allow set points down to 30% relative humidity, as well as low temperature operation. I'm toying with the idea of simply replacing the unit, but wonder if it's worth the expense of having a non-warranty failure repaired - or the hassle of ordering a replacement sensor and trying it myself. Any thoughts? |
#5
Posted to sci.electronics.repair,alt.home.repair
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Sears dehumidifer problems
"Jerry G." writes:
The fault can be the humidity sensor, control board, or that the cooling is a little weak due to some of the gas leaking out (bad seals), or the lack of proper pressure from the condensor. The service rep for your machine can test for the faults, and service them. If you have an extended warrenty, this should all be covered. A couple tests to determine if it is a sensor problem or a loss of coolant (which may be under your warranty) would be 1. After it's been running for a 15 minutes or so, are the evaporator coils (the cold ones) more or less uniformly cold without ice? If they are, then the sealed system is working fine. If only part of the coil is cold and/or there is ice, then it's low on coolant. 2. If you set the humidistat at 50 percent, does it maintain 50 percent, or would it then be around 60 percent? In the latter case, it's a sensor problem. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. Mike S. wrote: [I've cross posted this to what seemed to be the most appropriate places; no flames please] I have a 4-year old Kenmore 65-pint dehumidifer which sits in a basement room containing electronics, etc. and I keep the relative humidity below 50%. It has functioned well until I turned it on for this summer season (in the winter, hot air from the furnace keeps the room dry as a bone). Nothing has changed in the room, or the basement, which would affect the ease with which humidity could leak back into the room. I keep a digital thermometer/hygrometer in the room (double-checked for accuracy with another unit elsewhere in the house). The problem seems to be the (digital) humidistat (which has a range of 40 - 60%) which now seems to be about 10 - 15% too high. As a result, even with the dehumidifer set at 40%, the steady-state humidity in the room barely goes below 50%. I checked the warranty and it only applies to the sealed components (condenser, compressor, etc) so I opened the unit and found no evidence of a humidistat adjustment or trimmer. The humidity sensor is mounted on the inner frame of the unit, within the stream of air flow between back to front, next to the sides of the coils. When it has stopped running at an ambient humidity of 50% (even though set to 40%) it restarts again when I blow moist air from my mouth at the sensor. It looks to be sourced from LG, and browsing in stores I see newer units which allow set points down to 30% relative humidity, as well as low temperature operation. I'm toying with the idea of simply replacing the unit, but wonder if it's worth the expense of having a non-warranty failure repaired - or the hassle of ordering a replacement sensor and trying it myself. Any thoughts? |
#6
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Sears dehumidifer problems
Given their cost of a new unit and the rip off sears service price your
much better off replacing the unit |
#7
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Sears dehumidifer problems
" writes:
Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#8
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Sears dehumidifer problems
In article , Sam Goldwasser wrote: "Jerry G." writes: The fault can be the humidity sensor, control board, or that the cooling is a little weak due to some of the gas leaking out (bad seals), or the lack of proper pressure from the condensor. The service rep for your machine can test for the faults, and service them. If you have an extended warrenty, this should all be covered. A couple tests to determine if it is a sensor problem or a loss of coolant (which may be under your warranty) would be 1. After it's been running for a 15 minutes or so, are the evaporator coils (the cold ones) more or less uniformly cold without ice? If they are, then the sealed system is working fine. If only part of the coil is cold and/or there is ice, then it's low on coolant. OK. After running a few minutes, the center coils are definitely cooler than the ones towards the top and bottom of the evaporator. 2. If you set the humidistat at 50 percent, does it maintain 50 percent, or would it then be around 60 percent? In the latter case, it's a sensor problem. The unit consistently maintains a steady-state humidity 10 - 15% higher than the set point. |
#9
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Sears dehumidifer problems
In article , Sam Goldwasser wrote: " writes: Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. I looked up the unit in the parts database and found that I can order a replacement sensor assembly for $21. I will replace that first, and if there is still a coolant issue once the humidistat issue is resolved, will bring it in for warranty service (since the warranty only covers the sealed coolant assembly). |
#12
Posted to sci.electronics.repair,alt.home.repair
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Sears dehumidifer problems
(Mike S.) writes:
In article , Sam Goldwasser wrote: " writes: Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. I looked up the unit in the parts database and found that I can order a replacement sensor assembly for $21. I will replace that first, and if there is still a coolant issue once the humidistat issue is resolved, will bring it in for warranty service (since the warranty only covers the sealed coolant assembly). Sounds like a plan. But do take another look at the humidistat. There may be some magic screw you have overlooked. It's quite possible for these things to shift calibration. It's probably just a strip of a plastic-like material (used to be human hair but I don't think they use that anymore!) that changes length depending on humidity. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#13
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Sears dehumidifer problems
(GregS) writes:
In article , (Mike S.) wrote: In article , Sam Goldwasser wrote: "Jerry G." writes: The fault can be the humidity sensor, control board, or that the cooling is a little weak due to some of the gas leaking out (bad seals), or the lack of proper pressure from the condensor. The service rep for your machine can test for the faults, and service them. If you have an extended warrenty, this should all be covered. A couple tests to determine if it is a sensor problem or a loss of coolant (which may be under your warranty) would be 1. After it's been running for a 15 minutes or so, are the evaporator coils (the cold ones) more or less uniformly cold without ice? If they are, then the sealed system is working fine. If only part of the coil is cold and/or there is ice, then it's low on coolant. OK. After running a few minutes, the center coils are definitely cooler than the ones towards the top and bottom of the evaporator. 2. If you set the humidistat at 50 percent, does it maintain 50 percent, or would it then be around 60 percent? In the latter case, it's a sensor problem. The unit consistently maintains a steady-state humidity 10 - 15% higher than the set point. If the unit shuts off, they you still have reserve capacity. I have one unit I have had for many years. It just started to show signs of loosing freon. The last parts of the coil starts freezing. Its still working though. Watching the moisture build up on the coils will show if its basically working. Good point: 3. If unit shuts off without reaching humidity set-point, not a cooling problem. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#14
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Sears dehumidifer problems
In article , Sam Goldwasser wrote: (Mike S.) writes: In article , Sam Goldwasser wrote: " writes: Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. I looked up the unit in the parts database and found that I can order a replacement sensor assembly for $21. I will replace that first, and if there is still a coolant issue once the humidistat issue is resolved, will bring it in for warranty service (since the warranty only covers the sealed coolant assembly). Sounds like a plan. But do take another look at the humidistat. There may be some magic screw you have overlooked. It's quite possible for these things to shift calibration. It's probably just a strip of a plastic-like material (used to be human hair but I don't think they use that anymore!) that changes length depending on humidity. The humidity setting is via a digital touch panel in front. I don't see any way to tweak the adjustment as the sensor assembly is simply attached by a long cable to the back of the PC board on the control panel. |
#15
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Sears dehumidifer problems
Sam Goldwasser wrote: (Mike S.) writes: In article , Sam Goldwasser wrote: " writes: Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. I looked up the unit in the parts database and found that I can order a replacement sensor assembly for $21. I will replace that first, and if there is still a coolant issue once the humidistat issue is resolved, will bring it in for warranty service (since the warranty only covers the sealed coolant assembly). Sounds like a plan. But do take another look at the humidistat. There may be some magic screw you have overlooked. It's quite possible for these things to shift calibration. It's probably just a strip of a plastic-like material (used to be human hair but I don't think they use that anymore!) that changes length depending on humidity. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. somone suggested taking it in for service they charge so much thats a loser. I repair machines for a living but some new stuff today is so cheap and parts so expensive if available at all your just better off replacing it |
#16
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Sears dehumidifer problems
(Mike S.) writes:
In article , Sam Goldwasser wrote: (Mike S.) writes: In article , Sam Goldwasser wrote: " writes: Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. I looked up the unit in the parts database and found that I can order a replacement sensor assembly for $21. I will replace that first, and if there is still a coolant issue once the humidistat issue is resolved, will bring it in for warranty service (since the warranty only covers the sealed coolant assembly). Sounds like a plan. But do take another look at the humidistat. There may be some magic screw you have overlooked. It's quite possible for these things to shift calibration. It's probably just a strip of a plastic-like material (used to be human hair but I don't think they use that anymore!) that changes length depending on humidity. The humidity setting is via a digital touch panel in front. I don't see any way to tweak the adjustment as the sensor assembly is simply attached by a long cable to the back of the PC board on the control panel. What's in the sensor assembly? If it changes resistance or something like that perhaps it could be faked out. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#17
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Sears dehumidifer problems
In article , Sam Goldwasser wrote: (Mike S.) writes: In article , Sam Goldwasser wrote: (Mike S.) writes: In article , Sam Goldwasser wrote: " writes: Given their cost of a new unit and the rip off sears service price your much better off replacing the unit Heck, and I always thought this was a repair newsgroup. Seras isn't the only option for repair. I looked up the unit in the parts database and found that I can order a replacement sensor assembly for $21. I will replace that first, and if there is still a coolant issue once the humidistat issue is resolved, will bring it in for warranty service (since the warranty only covers the sealed coolant assembly). Sounds like a plan. But do take another look at the humidistat. There may be some magic screw you have overlooked. It's quite possible for these things to shift calibration. It's probably just a strip of a plastic-like material (used to be human hair but I don't think they use that anymore!) that changes length depending on humidity. The humidity setting is via a digital touch panel in front. I don't see any way to tweak the adjustment as the sensor assembly is simply attached by a long cable to the back of the PC board on the control panel. What's in the sensor assembly? If it changes resistance or something like that perhaps it could be faked out. I haven't removed or opened it. It's a small white box with a grating in front, sort of looks like those little piezo sound transducers. Has a 3-pin connector on the bottom. Will look more closely when I open the case to install the replacement. |
#18
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Sears dehumidifer problems
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#19
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Sears dehumidifer problems
GregS wrote: In article , wrote: Sam Goldwasser wrote: If only part of the coil is cold and/or there is ice, then it's low on coolant. Why does ice indicate low coolant? Its evaporating too much or too fast. The part that would normally start to freeze when opperating nornally, is past the coils. When there is too much freon, there is not enough evaporation. greg a friend who works for sears reported getting may dehumidifers back and finding the digital control boards failed often. see the store they might just give you a new one if its the bad model... |
#20
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Sears dehumidifer problems
In article . com, " wrote:
GregS wrote: In article , wrote: Sam Goldwasser wrote: If only part of the coil is cold and/or there is ice, then it's low on coolant. Why does ice indicate low coolant? Its evaporating too much or too fast. The part that would normally start to freeze when opperating nornally, is past the coils. When there is too much freon, there is not enough evaporation. greg a friend who works for sears reported getting may dehumidifers back and finding the digital control boards failed often. see the store they might just give you a new one if its the bad model... Now the cheap way to get a really good dehumidifier, buy a $85 LG 5000 BTU airconditioner, and use it. Just hook up a drain hose. OK you also put it in a window in summer. greg |
#21
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Sears dehumidifer problems
T o d d P a t t i s t writes:
Sam Goldwasser wrote: If only part of the coil is cold and/or there is ice, then it's low on coolant. Why does ice indicate low coolant? If there isn't enough coolant, it basically expands and cools without filling the entire evaporator coil and it gets colder in that limited area. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#22
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Sears dehumidifer problems
In article , Fred McKenzie wrote: In article , (Mike S.) wrote: The humidity setting is via a digital touch panel in front. I don't see any way to tweak the adjustment as the sensor assembly is simply attached by a long cable to the back of the PC board on the control panel. Mike- After setting, does the touch panel read out its version of actual humidity? If it only shows the set point, you don't know whether it is shutting off because it has reached the set point, or because the compressor has shut down from an over-current condition. It only displays the chosen set point; not the actual humidity. It might just be a coincidence that the cycling compressor appears to maintain a particular humidity level. Hmmm. in any case, I'm replacing the sensor, so it should eliminate that variable. |
#23
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Sears dehumidifer problems
Mike S. wrote:
I haven't removed or opened it. It's a small white box with a grating in front, sort of looks like those little piezo sound transducers. Has a 3-pin connector on the bottom. Will look more closely when I open the case to install the replacement. If it is the style I am familiar with it acts as a variable capacitor. Something about a membrane that absorbs water with an electrode on each side. When I used one it was in an oscillator circuit with a microprocessor measuring the frequency. They are non-linear and somewhat temperature dependent. |
#24
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Sears dehumidifer problems
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#25
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Sears dehumidifer problems
On 23 Jun 2006 11:22:49 -0700, " wrote:
a friend who works for sears reported getting may dehumidifers back and finding the digital control boards failed often. see the store they might just give you a new one if its the bad model... You will get better results if you write to the Sears president. Someone in his office will take care of the problem. Don www.donwiss.com (e-mail link at home page bottom). |
#26
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Sears dehumidifer problems
In article , Shawn D'Alimonte wrote: Mike S. wrote: I haven't removed or opened it. It's a small white box with a grating in front, sort of looks like those little piezo sound transducers. Has a 3-pin connector on the bottom. Will look more closely when I open the case to install the replacement. If it is the style I am familiar with it acts as a variable capacitor. Something about a membrane that absorbs water with an electrode on each side. When I used one it was in an oscillator circuit with a microprocessor measuring the frequency. They are non-linear and somewhat temperature dependent. I was hoping you'd say there is a trimmer adjustment on the back :-) .... |
#27
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Sears dehumidifer problems
(Mike S.) writes:
In article , Shawn D'Alimonte wrote: Mike S. wrote: I haven't removed or opened it. It's a small white box with a grating in front, sort of looks like those little piezo sound transducers. Has a 3-pin connector on the bottom. Will look more closely when I open the case to install the replacement. If it is the style I am familiar with it acts as a variable capacitor. Something about a membrane that absorbs water with an electrode on each side. When I used one it was in an oscillator circuit with a microprocessor measuring the frequency. They are non-linear and somewhat temperature dependent. I was hoping you'd say there is a trimmer adjustment on the back :-) .... But if it is a capacitor, you could add a trimmer or fixed cap in series or parallel to change the setpoint. --- sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/ Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/ +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm | Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html Important: Anything sent to the email address in the message header above is ignored unless my full name AND either lasers or electronics is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#28
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Sears dehumidifer problems
In article , Sam Goldwasser wrote: (Mike S.) writes: In article , Shawn D'Alimonte wrote: Mike S. wrote: I haven't removed or opened it. It's a small white box with a grating in front, sort of looks like those little piezo sound transducers. Has a 3-pin connector on the bottom. Will look more closely when I open the case to install the replacement. If it is the style I am familiar with it acts as a variable capacitor. Something about a membrane that absorbs water with an electrode on each side. When I used one it was in an oscillator circuit with a microprocessor measuring the frequency. They are non-linear and somewhat temperature dependent. I was hoping you'd say there is a trimmer adjustment on the back :-) .... But if it is a capacitor, you could add a trimmer or fixed cap in series or parallel to change the setpoint. Thanks for that .. when swap in the replacement I will examine the existing sensor for possible future intervention. |
#29
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Sears dehumidifer problems
Follow-up to this thread: Basement getting awfully damp while I wait for the replacement sensor. In the end I took it to Sears for an estimate. They acknowledged that it had 1 year remaining warranty on the sealed components (but not the rest). Today (2 weeks after drop-off) I received two messages from Sears on my answering machine. The first message was an apology for the delay, and they would be contacting me soon. The second was a statement that Sears had decided to replace the dehumidifier rather than attempt repair; and I would be notified shortly when to pick up the new unit. When I pick it up, I'll turn in the sensor for credit. All's well that ends well ... though I suppose I won't know for sure now whether the problem was the coolant or the electronics/sensor. |
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