In 98-99 I put an addition on the kitchen and with the new cabinets I
went to Rocklear store in Schaumburg, IL. Since I live in Oak Park, it's
about a 30-40 min drive in good traffic and perhaps 15-20 miles each
way. I purchased their Xenon under cabinet lights with transformers etc.

Last week I went to buy another set, the touch switch and some spare
bulbs. Get to the store and there's a "lighting section" but no
lighting. Ask the sales guy and he says there is some new "CXF" manager
and he took out the lighting. That along with other things, the sales
guy was quitting on the next Saturday. He looked in some returns if he
had the stuff but nada...I had to order from the catalog to get it in a
few days since ording to store was at best, 2 weeks.

So today I call Rocklear and order the stuff, perhaps a$100+ order. I
said to the person on the phone that I didn't think I should have to pay
for shipping on the lights since I thought they should have been in the
store, since they were. NOPE said her supervisor...so I got to pay for
the trip to the store and the shipping, or pay twice!

I'm thinking this isn't exactly a good situation...since they have just
about everything else in the catalog in the store it appears.
--
Thanks,

Ham