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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay
system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
#2
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On 23/05/2021 21:03, charles wrote:
Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. eBay is littered with Chinese sellers who claim to send from within the UK. I guess this one has used a dubious registered address, or a dodgy return address. They can check you've made an attempt to return the item from tracking info. |
#4
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charles wrote
Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. They just don't distinguish between received it and cant receive it. |
#5
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On Mon, 24 May 2021 11:48:15 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: FLUSH the trolling senile asshole's latest troll**** -- John addressing the senile Australian pest: "You are a complete idiot. But you make me larf. LOL" MID: |
#6
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Sounds like the vendor cocked up the address details to me.
Brian -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "charles" wrote in message ... Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
#7
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On 23/05/2021 21:03, charles wrote:
Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. I've rejected many low-cost items that were not as described. I've never been asked to return the goods. If you were on a fraction of £3 profit wouldn't you regard the occasional write-off as an inevitable cost, but one to be minimised? As they say in the world of accountancy - the first loss is always the cheapest. PA |
#8
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In article ,
charles wrote: Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. With many cheap items it often saves the vendor money to simply write it off, when the mistake is theirs. Bulk postage from say China is obviously very cheap. The cost of returning an individual item very likely to exceed the retail price - let alone the out of pocket cost to them. -- *Keep honking...I'm reloading. Dave Plowman London SW To e-mail, change noise into sound. |
#9
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In article , Dave Plowman (News)
wrote: In article , charles wrote: Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. With many cheap items it often saves the vendor money to simply write it off, when the mistake is theirs. Bulk postage from say China is obviously very cheap. The cost of returning an individual item very likely to exceed the retail price - let alone the out of pocket cost to them. Yes, but they'd incurred the return charge when I took the packet to my post office. -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
#10
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In article ,
charles wrote: In article , Dave Plowman (News) wrote: In article , charles wrote: Ordered soemthing cheap (£3) off ebay. Wrong item sent, so I used the ebay system to return it. Printed paid for address label and handed it in at local post office. I get an email to say it's been received and then I get a refund to my credit card. Next day the packet I sent in the post comes through my letter box marked "Gone Away". So, they can't have received it. With many cheap items it often saves the vendor money to simply write it off, when the mistake is theirs. Bulk postage from say China is obviously very cheap. The cost of returning an individual item very likely to exceed the retail price - let alone the out of pocket cost to them. Yes, but they'd incurred the return charge when I took the packet to my post office. Do you know what it actually was? Could it just have been local postage to a fictitious address to satisfy Ebay requirements? -- *Frankly, scallop, I don't give a clam Dave Plowman London SW To e-mail, change noise into sound. |
#11
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"Dave Plowman (News)" wrote:
With many cheap items it often saves the vendor money to simply write it off, when the mistake is theirs. Bulk postage from say China is obviously very cheap. The cost of returning an individual item very likely to exceed the retail price - let alone the out of pocket cost to them. I'd guess that's what's happening here. They could just refund if you complained, but then that encourages people to complain in the hope of getting a free item. So they ask you to 'return' it, and check the tracking says something was posted. They know that few people will actually return, because of the postage costs for cheap items. They don't actually care what happens to the item after that. Possibly the address was once valid - when this started the addresses were often Chinese restaurants, nowadays they're more likely to be bonded warehouses near Heathrow. But now they're effectively outsourcing the landfilling of their trash products to the postal system, so they don't care what the address is. Theo |
#12
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In article , Theo
wrote: "Dave Plowman (News)" wrote: With many cheap items it often saves the vendor money to simply write it off, when the mistake is theirs. Bulk postage from say China is obviously very cheap. The cost of returning an individual item very likely to exceed the retail price - let alone the out of pocket cost to them. I'd guess that's what's happening here. They could just refund if you complained, but then that encourages people to complain in the hope of getting a free item. So they ask you to 'return' it, and check the tracking says something was posted. They know that few people will actually return, because of the postage costs for cheap items. THEY paid for the postage on the ebay return label. They don't actually care what happens to the item after that. Possibly the address was once valid - when this started the addresses were often Chinese restaurants, nowadays they're more likely to be bonded warehouses near Heathrow. But now they're effectively outsourcing the landfilling of their trash products to the postal system, so they don't care what the address is. Theo -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
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