UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 922
Default Wickes timber ordering

One of the few local suppliers which seems to have some timber I want has been Wickes.

I assembled my order - three different products - and tried to book delivery and pay.

I got a message saying no slots - they release slots every day, so try again tomorrow.

OK - do that. Twice. Getting nowhere absolutely not a single slot available..

Eventually realise that it is only saying no slots for one product. So I remove that and add the equivalent (different lengths of the same timber). Now one of the other products is out of stock. Substitute that as well, and eventually get a slot and pay.

But why do they tell me no delivery slots for a specific product? When I can get effectively the same product by changing lengths? I can see that if the product is out of stock, they expressly tell me that! It isn't even as if the products require a longer lorry rather than a van, or whatever. Some of my successful substitutes are actually longer.
  #2   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 1,264
Default Wickes timber ordering

polygonum_on_google wrote:
But why do they tell me no delivery slots for a specific product? When I
can get effectively the same product by changing lengths? I can see that
if the product is out of stock, they expressly tell me that! It isn't
even as if the products require a longer lorry rather than a van, or
whatever. Some of my successful substitutes are actually longer.


I have no idea how it works, but to note Wickes is part of the Travis
Perkins empire. I imagine some of the stock is direct-ship from suppliers,
some from a different part of the empire and some of it might be coming from
branches (Wickes or TP). It may be that if you end up with stock from
different sources it can't organise them together.

Theo
  #3   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 39,563
Default Wickes timber ordering

On 28/04/2021 10:20, Theo wrote:
Wickes is part of the Travis
Perkins empire.


I have tried both and really, they are mostly crap.


--
Labour - a bunch of rich people convincing poor people to vote for rich
people by telling poor people that "other" rich people are the reason
they are poor.

Peter Thompson
  #4   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 6,213
Default Wickes timber ordering

On 28/04/2021 10:20, Theo wrote:
polygonum_on_google wrote:
But why do they tell me no delivery slots for a specific product? When I
can get effectively the same product by changing lengths? I can see that
if the product is out of stock, they expressly tell me that! It isn't
even as if the products require a longer lorry rather than a van, or
whatever. Some of my successful substitutes are actually longer.


I have no idea how it works, but to note Wickes is part of the Travis
Perkins empire. I imagine some of the stock is direct-ship from suppliers,
some from a different part of the empire and some of it might be coming from
branches (Wickes or TP). It may be that if you end up with stock from
different sources it can't organise them together.

Theo


Not for much longer. Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.
  #5   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 922
Default Wickes timber ordering

On Wednesday, 28 April 2021 at 20:26:11 UTC+1, Andrew wrote:

Not for much longer. Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.


I hadn't heard that! Thanks. We have TP and Wickes here.


  #6   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 7,829
Default Wickes timber ordering

polygonum_on_google wrote:

Andrew wrote:

Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.


I hadn't heard that!


The de-merger took effect today.

  #7   Report Post  
Posted to uk.d-i-y
external usenet poster
 
Posts: 5,061
Default Wickes timber ordering

In article ,
polygonum_on_google wrote:
On Wednesday, 28 April 2021 at 20:26:11 UTC+1, Andrew wrote:


Not for much longer. Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.


I hadn't heard that! Thanks. We have TP and Wickes here.


Here they share a site

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle
Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Wickes timber GMM[_4_] UK diy 22 March 10th 15 05:54 PM
Treated Timber from Timber Merchants Cursitor Doom[_3_] UK diy 12 November 13th 14 08:17 AM
Ordering door frame timber Arthur2 UK diy 3 May 12th 08 10:05 AM
Feel like an idiot buying Timber at timber yards [email protected] UK diy 30 October 12th 07 11:15 AM
Online ordering of power tools? BigWallop UK diy 9 August 5th 03 02:53 PM


All times are GMT +1. The time now is 08:29 PM.

Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright 2004-2024 DIYbanter.
The comments are property of their posters.
 

About Us

"It's about DIY & home improvement"