One of the few local suppliers which seems to have some timber I want has been Wickes.

I assembled my order - three different products - and tried to book delivery and pay.

I got a message saying no slots - they release slots every day, so try again tomorrow.

OK - do that. Twice. Getting nowhere absolutely not a single slot available..

Eventually realise that it is only saying no slots for one product. So I remove that and add the equivalent (different lengths of the same timber). Now one of the other products is out of stock. Substitute that as well, and eventually get a slot and pay.

But why do they tell me no delivery slots for a specific product? When I can get effectively the same product by changing lengths? I can see that if the product is out of stock, they expressly tell me that! It isn't even as if the products require a longer lorry rather than a van, or whatever. Some of my successful substitutes are actually longer.

polygonum_on_google wrote:
But why do they tell me no delivery slots for a specific product? When I
can get effectively the same product by changing lengths? I can see that
if the product is out of stock, they expressly tell me that! It isn't
even as if the products require a longer lorry rather than a van, or
whatever. Some of my successful substitutes are actually longer.

I have no idea how it works, but to note Wickes is part of the Travis
Perkins empire. I imagine some of the stock is direct-ship from suppliers,
some from a different part of the empire and some of it might be coming from
branches (Wickes or TP). It may be that if you end up with stock from
different sources it can't organise them together.

Theo

On 28/04/2021 10:20, Theo wrote:
Wickes is part of the Travis
Perkins empire.

I have tried both and really, they are mostly crap.


--
Labour - a bunch of rich people convincing poor people to vote for rich
people by telling poor people that "other" rich people are the reason
they are poor.

Peter Thompson

On 28/04/2021 10:20, Theo wrote:
polygonum_on_google wrote:
But why do they tell me no delivery slots for a specific product? When I
can get effectively the same product by changing lengths? I can see that
if the product is out of stock, they expressly tell me that! It isn't
even as if the products require a longer lorry rather than a van, or
whatever. Some of my successful substitutes are actually longer.

I have no idea how it works, but to note Wickes is part of the Travis
Perkins empire. I imagine some of the stock is direct-ship from suppliers,
some from a different part of the empire and some of it might be coming from
branches (Wickes or TP). It may be that if you end up with stock from
different sources it can't organise them together.

Theo


Not for much longer. Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.

On Wednesday, 28 April 2021 at 20:26:11 UTC+1, Andrew wrote:

Not for much longer. Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.

I hadn't heard that! Thanks. We have TP and Wickes here.

polygonum_on_google wrote:

Andrew wrote:

Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.

I hadn't heard that!

The de-merger took effect today.

In article ,
polygonum_on_google wrote:
On Wednesday, 28 April 2021 at 20:26:11 UTC+1, Andrew wrote:

Not for much longer. Having bought them 15 or so years ago,
TP are floating off Wickes as a separate company.

I hadn't heard that! Thanks. We have TP and Wickes here.

Here they share a site

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle