Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.

Trying to wake them shows 'vend mode'.
I'm sure this has been thought about and someone knows what our usage is
and they'll sort it between them...

But i'm currently uncomfortable, smart meters? Meh.

On 29/09/2019 17:51, R D S wrote:
Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.

Trying to wake them shows 'vend mode'.
I'm sure this has been thought about and someone knows what our usage is
and they'll sort it between them...

But i'm currently uncomfortable, smart meters? Meh.

Don't worry about it, most new suppliers ask for a reading then promptly
ignore it and use a system 'deemed' reading.

R D S wrote:

Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.
Trying to wake them shows 'vend mode'.

sounds like you've been dropped onto a pre-pay tariff :-(

On 29/09/2019 17:55, Tufnell Park wrote:
On 29/09/2019 17:51, R D S wrote:
Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.

Trying to wake them shows 'vend mode'.
I'm sure this has been thought about and someone knows what our usage
is and they'll sort it between them...

But i'm currently uncomfortable, smart meters? Meh.

Don't worry about it, most new suppliers ask for a reading then promptly
ignore it and use a system 'deemed' reading.

The last time I changed, they used a "deemed" reading that was a mile
out - indeed it was below that of my previous bill. And this was despite
my giving them not only the correct numbers, but photos of my meters!

SteveW

On Sunday, 29 September 2019 17:57:56 UTC+1, Andy Burns wrote:
Trying to wake them shows 'vend mode'.
sounds like you've been dropped onto a pre-pay tariff :-(

And with no way of topping up once the credit runs out ...

Owain

On 29/09/2019 17:57, Andy Burns wrote:
R D S wrote:

Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.
Trying to wake them shows 'vend mode'.

sounds like you've been dropped onto a pre-pay tariff :-(

That was part of my concern.

On 29/09/2019 19:39, R D S wrote:
On 29/09/2019 17:57, Andy Burns wrote:
R D S wrote:

Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.
Trying to wake them shows 'vend mode'.

sounds like you've been dropped onto a pre-pay tariff :-(

That was part of my concern.

Or *is* part of my concern.

On 29/09/2019 17:51, R D S wrote:
Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.

Trying to wake them shows 'vend mode'.
I'm sure this has been thought about and someone knows what our usage is
and they'll sort it between them...

But i'm currently uncomfortable, smart meters? Meh.

Assuming this is after cycling through the "press button A" stuff I
suggest you contact Bulb a.s.a.p. (online if call centre not open now).
Make /very/ clear if there are any vulnerable users.

--
Robin
reply-to address is (intended to be) valid

On 29/09/2019 19:33, wrote:
On Sunday, 29 September 2019 17:57:56 UTC+1, Andy Burns wrote:
Trying to wake them shows 'vend mode'.
sounds like you've been dropped onto a pre-pay tariff :-(

And with no way of topping up once the credit runs out ...

Owain


Yup, another "advantage" of smart meters - they can remotely switch you
to a pre-pay tariff or cut you off.

SteveW

To run smart meters you need smart companies, say no more.
Brian

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The Sofa of Brian Gaff...

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Note this Signature is meaningless.!
"R D S" wrote in message
...
Changed to Bulb (prior OVO), they've emailed asking for an opening
reading, both gas and electric meters are showing a blank display.

Trying to wake them shows 'vend mode'.
I'm sure this has been thought about and someone knows what our usage is
and they'll sort it between them...

But i'm currently uncomfortable, smart meters? Meh.

Brian Gaff explained :
To run smart meters you need smart companies, say no more.
Brian

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