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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
Posted to uk.d-i-y
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Very unhelpful supplier
I maintain my car myself but can't be arsed to do the oil change so I
sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too -- fred it's a ba-na-na . . . . |
#2
Posted to uk.d-i-y
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Very unhelpful supplier
fred wrote:
I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. they buy their oil in bulk, like all the other big outfits, if you want an extra special expensive oil, it's customary to take your own with you. Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too So you got the stuff from the 45 gallon bulk drum then?.....should have stayed at kwikfit I used to work at a large main dealer (won't say which make) and people used to bring their cars in for services and their own oil - if they didn't, they got rock oil, which is used by almost all the main dealers when doing oil changes, that said, most of those who brought their own oil in got rock oil too as the expensive stuff usually ended up in the mechanics car |
#3
Posted to uk.d-i-y
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Very unhelpful supplier
On Wed, 19 Dec 2012 14:34:21 +0000, fred wrote:
I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. What car is it? What oil do you think should be used? What oil do they want to put in it? Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I'm not surprised. They have no idea what is the correct oil without looking at their system and I guess they could be fired for breaking the rules. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. I once got a great deal from Kwik-fit. I needed a new exhaust on my car and I knew it was a bugger of a job so I took it to quick fit for free fitting. Took them nearly a whole day :-) Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too And there was another tyre shop that always told me I needed new brake disks even when they were fine. -- (\__/) M. (='.'=) If a man stands in a forest and no woman is around (")_(") is he still wrong? |
#4
Posted to uk.d-i-y
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Very unhelpful supplier
"Mark" wrote in message ... On Wed, 19 Dec 2012 14:34:21 +0000, fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. What car is it? What oil do you think should be used? What oil do they want to put in it? Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I'm not surprised. They have no idea what is the correct oil without looking at their system and I guess they could be fired for breaking the rules. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. I once got a great deal from Kwik-fit. I needed a new exhaust on my car and I knew it was a bugger of a job so I took it to quick fit for free fitting. Took them nearly a whole day :-) Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too And there was another tyre shop that always told me I needed new brake disks even when they were fine. I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. |
#5
Posted to uk.d-i-y
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Very unhelpful supplier
On Wed, 19 Dec 2012 15:27:00 -0000, "Mr Pounder"
wrote: "Mark" wrote in message .. . On Wed, 19 Dec 2012 14:34:21 +0000, fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. What car is it? What oil do you think should be used? What oil do they want to put in it? Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I'm not surprised. They have no idea what is the correct oil without looking at their system and I guess they could be fired for breaking the rules. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. I once got a great deal from Kwik-fit. I needed a new exhaust on my car and I knew it was a bugger of a job so I took it to quick fit for free fitting. Took them nearly a whole day :-) Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too And there was another tyre shop that always told me I needed new brake disks even when they were fine. I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I hope you reported this to the authorities. -- (\__/) M. (='.'=) If a man stands in a forest and no woman is around (")_(") is he still wrong? |
#6
Posted to uk.d-i-y
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Very unhelpful supplier
On 19/12/12 16:18, Mark wrote:
I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I hope you reported this to the authorities. In 50 years of owning a car, I've only found two garages I trust to do an honest job and they were both basically one-man bands, though I do trust the MOT guy at the garage near me but I wont have work done there. I've always done as much as I can myself because it's the only way you know what's been fitted. The authorities should do far more to monitor their performance, because I suspect they've been ripping of car owners for years. Now I'm more restricted in what I want and can do, I've found a reliable mobile guy and it's good to be able to see him working on the drive. Andy C |
#7
Posted to uk.d-i-y
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Very unhelpful supplier
"Mark" wrote in message ... On Wed, 19 Dec 2012 15:27:00 -0000, "Mr Pounder" wrote: "Mark" wrote in message . .. On Wed, 19 Dec 2012 14:34:21 +0000, fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. What car is it? What oil do you think should be used? What oil do they want to put in it? Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I'm not surprised. They have no idea what is the correct oil without looking at their system and I guess they could be fired for breaking the rules. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. I once got a great deal from Kwik-fit. I needed a new exhaust on my car and I knew it was a bugger of a job so I took it to quick fit for free fitting. Took them nearly a whole day :-) Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too And there was another tyre shop that always told me I needed new brake disks even when they were fine. I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I hope you reported this to the authorities. It closed down 10 years before I found out. My informant was reliable. -- (\__/) M. (='.'=) If a man stands in a forest and no woman is around (")_(") is he still wrong? |
#8
Posted to uk.d-i-y
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Very unhelpful supplier
On 19/12/2012 17:07, Mr Pounder wrote:
"Mark" wrote in message ... On Wed, 19 Dec 2012 15:27:00 -0000, "Mr Pounder" wrote: "Mark" wrote in message ... On Wed, 19 Dec 2012 14:34:21 +0000, fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit who say they will do it for a reasonable price but they have the wrong oil grade on their system and refuse to use any other than the one they have listed. What car is it? What oil do you think should be used? What oil do they want to put in it? Wave owners' manual under their faces showing the manufacturer's own recommendation for oil grade and it makes no difference, the response is simply 'cumpootah says no'. I'm not surprised. They have no idea what is the correct oil without looking at their system and I guess they could be fired for breaking the rules. I could say this was a very unhelpful response but on reflection they have been very helpful in reminding me why I vowed never to cross teh threshold of their worthless shuttered premises again, so thank you Kwikfit for that reminder. I once got a great deal from Kwik-fit. I needed a new exhaust on my car and I knew it was a bugger of a job so I took it to quick fit for free fitting. Took them nearly a whole day :-) Praise where it's due, my local branch of National Tyres and Autocare were able to sort me out in short order, pleasantly and without the attitude, option of online booking and quotes too And there was another tyre shop that always told me I needed new brake disks even when they were fine. I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I hope you reported this to the authorities. It closed down 10 years before I found out. My informant was reliable. So it was not fact but hearsay! -- Regards Peter Crosland |
#9
Posted to uk.d-i-y
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Very unhelpful supplier
In article , Huge
writes Not as unhelpful as Churchill Insurance. That's the spirit, praise the good, shame the bad! Thought I'd keep the feel good and grumble threads separate. -- fred it's a ba-na-na . . . . |
#10
Posted to uk.d-i-y
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Very unhelpful supplier
On Wed, 19 Dec 2012 16:45:48 +0000, fred wrote:
In article , Huge writes Not as unhelpful as Churchill Insurance. That's the spirit, praise the good, shame the bad! Thought I'd keep the feel good and grumble threads separate. I have a long list: BT, Orange, Halfords, pixmania, Heritage Bathrooms, Vodafone ... I could go on. -- (\__/) M. (='.'=) If a man stands in a forest and no woman is around (")_(") is he still wrong? |
#11
Posted to uk.d-i-y
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Very unhelpful supplier
Huge wrote:
Not as unhelpful as Churchill Insurance. Add eCar to that list. -- €¢DarWin| _/ _/ |
#12
Posted to uk.d-i-y
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Very unhelpful supplier
Huge wrote:
On 2012-12-20, Steve Firth wrote: Huge wrote: Not as unhelpful as Churchill Insurance. Add eCar to that list. eCar are as the Dalai Lama compared to those ****ers with the dog. Oh I don't know. eCar charged me £240 for their cock-up. It took solicitor's letters to get the money back. The "supervisor" was a particularly evil cow who deserves to be dressed in chains and then dragged behind a car until there is nothing left but the chains. |
#13
Posted to uk.d-i-y
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Very unhelpful supplier
Mr Pounder wrote:
I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I'm not going to deny what you know, but I really fail to see how cleaning the plugs and filtering the oil can be much of a saving over new parts - given the amount those places charge for labour. Now - if they were filling up with Halfords value almost-oil rather than decent stuff, I could understand :-| -- Tim Watts Personal Blog: http://www.dionic.net/tim/ "A fanatic is one who can't change his mind and won't change the subject." |
#14
Posted to uk.d-i-y
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Very unhelpful supplier
"Tim Watts" wrote in message ... Mr Pounder wrote: I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I'm not going to deny what you know, but I really fail to see how cleaning the plugs and filtering the oil can be much of a saving over new parts - given the amount those places charge for labour. Now - if they were filling up with Halfords value almost-oil rather than decent stuff, I could understand :-| The money went into the head mechanics pocket. Do you understand how much this Merc dealership charged for "special" oil and "special" plugs? Have you ever seen oil filtered through a pair of knickers? I once knew this girl that could filter just about anything. She once ripped my pants down and ..... by the left ............. |
#15
Posted to uk.d-i-y
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Very unhelpful supplier
In article ,
Mr Pounder wrote: The money went into the head mechanics pocket. Do you understand how much this Merc dealership charged for "special" oil and "special" plugs? Have you ever seen oil filtered through a pair of knickers? Why would they bother? It wouldn't change the appearance of the oil or serve any other purpose. Neither would cleaning the plugs - except perhaps the outside to make them appear new. -- *If all is not lost, where the hell is it? Dave Plowman London SW To e-mail, change noise into sound. |
#16
Posted to uk.d-i-y
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Very unhelpful supplier
In message , Tim Watts
writes Mr Pounder wrote: I know for a fact that a Merc dealership in Blackpool used to just filter the oil and clean the plugs. The customer of course got charged for new. I'm not going to deny what you know, but I really fail to see how cleaning the plugs and filtering the oil can be much of a saving over new parts - given the amount those places charge for labour. What they charge for labour bears no relationship to the cost of said labour - and the customer was paying for it in any case. Now - if they were filling up with Halfords value almost-oil rather than decent stuff, I could understand :-| -- bert |
#17
Posted to uk.d-i-y
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Very unhelpful supplier
In message , Mark
writes I once got a great deal from Kwik-fit. I needed a new exhaust on my car and I knew it was a bugger of a job so I took it to quick fit for free fitting. Took them nearly a whole day :-) I once availed myself of their life long guarantee[1] on an exhaust system from kwik fit. I sold the vehicle 10 years and several exhaust components later, I suspect I got the better side of the deal on that one. [1] small print states that it is really until you sell the vehicle. Adrian -- To Reply : replace "bulleid" with "adrian" - all mail to bulleid is rejected Sorry for the rigmarole, If I want spam, I'll go to the shops Every time someone says "I don't believe in trolls", another one dies. |
#18
Posted to uk.d-i-y
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Very unhelpful supplier
fred wrote:
I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) -- Adam |
#19
Posted to uk.d-i-y
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Very unhelpful supplier
In article , ARW
writes fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) Totally. Only benefit from shooting myself in the foot so often is that it's more difficult to hit the bits that are left. -- fred it's a ba-na-na . . . . |
#20
Posted to uk.d-i-y
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Very unhelpful supplier
fred wrote:
In article , ARW writes fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) Totally. Only benefit from shooting myself in the foot so often is that it's more difficult to hit the bits that are left. I do not have the option of using the local KwikFit as I am banned from using them following a distress purchace on a Sunday. They refused to give me back my punctured tyre. -- Adam |
#21
Posted to uk.d-i-y
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Very unhelpful supplier
In article , ARW
writes fred wrote: In article , ARW writes fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) Totally. Only benefit from shooting myself in the foot so often is that it's more difficult to hit the bits that are left. I do not have the option of using the local KwikFit as I am banned from using them following a distress purchace on a Sunday. They refused to give me back my punctured tyre. Huh, punch who, what, whay? Can I guess that this followed a discussion about extras added to the price after they fitted the tyre, valve & balance fiver gasp and tyre disposal 2 quid choke? -- fred it's a ba-na-na . . . . |
#22
Posted to uk.d-i-y
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Very unhelpful supplier
On Thu, 20 Dec 2012 09:36:02 +0000, fred wrote:
In article , ARW writes fred wrote: In article , ARW writes fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) Totally. Only benefit from shooting myself in the foot so often is that it's more difficult to hit the bits that are left. I do not have the option of using the local KwikFit as I am banned from using them following a distress purchace on a Sunday. They refused to give me back my punctured tyre. Huh, punch who, what, whay? Can I guess that this followed a discussion about extras added to the price after they fitted the tyre, valve & balance fiver gasp and tyre disposal 2 quid choke? Their T&Cs actually say that they expect to keep the tyre, I noticed. -- Use the BIG mirror service in the UK: http://www.mirrorservice.org *lightning protection* - a w_tom conductor |
#23
Posted to uk.d-i-y
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Very unhelpful supplier
fred wrote:
In article , ARW writes fred wrote: In article , ARW writes fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) Totally. Only benefit from shooting myself in the foot so often is that it's more difficult to hit the bits that are left. I do not have the option of using the local KwikFit as I am banned from using them following a distress purchace on a Sunday. They refused to give me back my punctured tyre. Huh, punch who, what, whay? Can I guess that this followed a discussion about extras added to the price after they fitted the tyre, valve & balance fiver gasp and tyre disposal 2 quid choke? very annoyed with a local tyre dealer, excellent I other respects but the charged me £2 per tyre for disposal. However I had asked them to put the part worn tyres in the boot. Only comment was "standard charge, no refund". -- €¢DarWin| _/ _/ |
#24
Posted to uk.d-i-y
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Very unhelpful supplier
On Wed, 19 Dec 2012 22:06:12 -0000, "ARW"
wrote: I do not have the option of using the local KwikFit as I am banned from using them following a distress purchace on a Sunday. They refused to give me back my punctured tyre. In contrast, my local tyre places are only too happy to give the customer back the old ones - lots of farmers find a use for them and many old car tyres find a new life on trailers. Apart from that, the disposal charge hits a raw nerve with some. |
#25
Posted to uk.d-i-y
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Very unhelpful supplier
Huge wrote:
On 2012-12-19, ARW wrote: fred wrote: In article , ARW writes fred wrote: I maintain my car myself but can't be arsed to do the oil change so I sub that out to those who can do it cheaper than I can get the bits. Setting old enmity aside I check out Kwikfit Well you are to blame then:-) Totally. Only benefit from shooting myself in the foot so often is that it's more difficult to hit the bits that are left. I do not have the option of using the local KwikFit as I am banned from using them following a distress purchace on a Sunday. They refused to give me back my punctured tyre. This is called "theft". That tyre belongs to you. I believe that the trye was legally repairable. I wanted to take it to someone who knew what they were doing and would have disposed of it legally for me if I was wrong. -- Adam |
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