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Default Off topic, internet connection

I know its not strictly DIY but wondering if anyone can help, on my
wifes laptop she has suddenly lost everything to do with the internet
connection. The main PC uses Virgin and she uses a wireless connection
from that.
The icons at the bottom right of the screen have gone, I would normally
click on there and then click repair but cant find them anymore, I have
tried in control panel but nothing I can see in there other than some
sort of wizard for a new connection.
I dont have a clue at this end of computing (son set it up)
tried system restore but that aint working (getting someone to look at
that for me)
I did run a scan and it came up with Module
C:\windows\System32\Drivers\dxgTHK,sys **suspicious** which means jot
all to me.

Any help would be good
 
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