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The Natural Philosopher[_2_] The Natural Philosopher[_2_] is offline
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Default Off topic, internet connection

ss wrote:
I know its not strictly DIY but wondering if anyone can help, on my
wifes laptop she has suddenly lost everything to do with the internet
connection. The main PC uses Virgin and she uses a wireless connection
from that.
The icons at the bottom right of the screen have gone, I would normally
click on there and then click repair but cant find them anymore, I have
tried in control panel but nothing I can see in there other than some
sort of wizard for a new connection.
I dont have a clue at this end of computing (son set it up)
tried system restore but that aint working (getting someone to look at
that for me)
I did run a scan and it came up with Module
C:\windows\System32\Drivers\dxgTHK,sys **suspicious** which means jot
all to me.


its supposed to be a direct X video driver. Googling reveals that it MAY
be compromised.

it should be small - about 1.4k in size.

But its unlikely that malware kicks you OFF line.

go back to a wired connection and see what still works - if that comes
up then you know the wireless is gone pear shaped.

I had this problem till I discovered a button on the laptop that totally
disables wireless :-)



Any help would be good



--
To people who know nothing, anything is possible.
To people who know too much, it is a sad fact
that they know how little is really possible -
and how hard it is to achieve it.