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| UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Piggin B&Q!
Had a decking job to finish yesterday, needed the balustrade - so off to
B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. TMH; Why don't you scan one & count them? CD; B&Q policy says I have to scan each one. TMH; In Wickes they scan one & count them. CD; This isn't Wickes. TMH; How long will it take? CD; Don't know but I have to do it. TMH; Get a manager here, this is ridiculous. Droid ignores request & carries on unloading. TMH; Can you get someone to help? I haven't got all day & there are 5 people queuing. Droid ignores request & carries on unloading. People in queue are now muttering (garden centre exit, only one till open) Lady in queue; Can you get someone to open another till, I've been here 10 mins already? Droid ignores request & carries on unloading. CD; It would be quicker if you helped. TMH (now slightly grumpy); You can do it yourself if you insist on being stupid. 25 minutes later, trolley reloaded, bill paid. TMH; There are 63 items on the receipt, you have overcharged me by one spindle! Why do I bother going there? -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
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#2
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Piggin B&Q!
In message , The Medway Handyman
writes Why do I bother going there? Because, in your own words, a) B&Q are cheaper with my Trade point card. b) Only there since my timber merchant stopped stocking the double rail system I prefer :-) -- Graeme |
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#3
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Piggin B&Q!
On Oct 12, 8:40*pm, The Medway Handyman
wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. TMH; Why don't you scan one & count them? CD; B&Q policy says I have to scan each one. TMH; In Wickes they scan one & count them. CD; This isn't Wickes. TMH; How long will it take? CD; Don't know but I have to do it. TMH; Get a manager here, this is ridiculous. Droid ignores request & carries on unloading. TMH; Can you get someone to help? *I haven't got all day & there are 5 people queuing. Droid ignores request & carries on unloading. People in queue are now muttering (garden centre exit, only one till open) Lady in queue; Can you get someone to open another till, I've been here 10 mins already? Droid ignores request & carries on unloading. CD; It would be quicker if you helped. TMH (now slightly grumpy); You can do it yourself if you insist on being stupid. 25 minutes later, trolley reloaded, bill paid. TMH; *There are 63 items on the receipt, you have overcharged me by one spindle! Why do I bother going there? -- Dave - The Medway Handymanwww.medwayhandyman.co.uk Talk to the manager - they certainly count stuff at my local B&Q. Get that droid moved to non-customer-facing. |
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#4
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Piggin B&Q!
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#6
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Piggin B&Q!
Block and Quail will be turning in their graves.
Brian -- Brian Gaff - Note:- In order to reduce spam, any email without 'Brian Gaff' in the display name may be lost. Blind user, so no pictures please! "News" wrote in message ... In message , The Medway Handyman writes Why do I bother going there? Because, in your own words, a) B&Q are cheaper with my Trade point card. b) Only there since my timber merchant stopped stocking the double rail system I prefer :-) -- Graeme |
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#7
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Piggin B&Q!
On Wed, 12 Oct 2011 20:40:50 +0100, The Medway Handyman
wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. TMH; Why don't you scan one & count them? CD; B&Q policy says I have to scan each one. TMH; In Wickes they scan one & count them. A solution to this, other than avoid B&Q, is to remove all the barcode labels except one per item type. -- |
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#8
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Piggin B&Q!
On Thu, 13 Oct 2011 09:33:01 +0100
"Brian Gaff" wrote: It only takes one idiot to ruin the reputation of a whole chain. Those in charge should realise this and make sure their staff are trained and possess common sense and the ability to think occasionally. Maybe their rate of pay precludes these things. Brian What no one has spotted is that said droid..... IS the manager! R. |
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#9
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Piggin B&Q!
In article ,
The Medway Handyman wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. I wonder if this is some new policy of theirs, as our B&Q always used to take my word for how many of each were on the trolley. Lidl has also recently decided that everything has to be scanned instead of entering quantities as they used to - which has slowed things right down since we get through so much of some items. Nick -- Serendipity: http://www.leverton.org/blosxom (last update 29th March 2010) "The Internet, a sort of ersatz counterfeit of real life" -- Janet Street-Porter, BBC2, 19th March 1996 |
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#10
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Piggin B&Q!
In article ,
Nick Leverton wrote: In article , The Medway Handyman wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. I wonder if this is some new policy of theirs, as our B&Q always used to take my word for how many of each were on the trolley. Lidl has also recently decided that everything has to be scanned instead of entering quantities as they used to - which has slowed things right down since we get through so much of some items. not as bad as in the manual days at Woolworth where the young lady solemnly rang up 25 lights bulbs at 10p each. -- From KT24 Using a RISC OS computer running v5.16 |
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#11
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Piggin B&Q!
On Thu, 13 Oct 2011 05:24:48 +0000, D.M.Chapman wrote:
In article , wrote: Talk to the manager - they certainly count stuff at my local B&Q. Aye, same here. Not very accurately admittedly, but at least they try :-) Maybe they just can't count in chatham?  Get that droid moved to non-customer-facing. and get yourself a tenner off your next shop or something as compensation for your wasted time :-) Darren To be fair, there are some items which can look identical in a casual glance, but are actually different, with significant price differences. It's not unheard of for a customer to present the cheaper item, and then wave to the more expensive "other 20" and the checkout operator does a x20 entry. After all most B&Q checkout operators clearly aren't employed because of their familiarity with the product ranges. |
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#12
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Piggin B&Q!
On Thu, 13 Oct 2011 09:33:51 +0100, "Brian Gaff"
wrote: Block and Quail will be turning in their graves. Brian Block will ****ed off , He isn't dead yet. G.Harman |
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#13
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Piggin B&Q!
In article , Brian Gaff
scribeth thus It only takes one idiot to ruin the reputation of a whole chain. Those in charge should realise this and make sure their staff are trained and possess common sense and the ability to think occasionally. British management.... Maybe their rate of pay precludes these things. Well if you'd just seem what I had up at our hospital today no bl^^dy wonder the NHS is costing the earth to run;!.... Brian -- Tony Sayer |
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#14
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Piggin B&Q!
On 13/10/2011 10:48 charles wrote:
not as bad as in the manual days at Woolworth where the young lady solemnly rang up 25 lights bulbs at 10p each. Hopefully, she never worked on the Pick-and-Mix... -- F |
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#16
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Piggin B&Q!
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#17
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Piggin B&Q!
On Oct 13, 12:27 pm, "Ret." wrote:
In article , says... Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. TMH; Why don't you scan one & count them? CD; B&Q policy says I have to scan each one. TMH; In Wickes they scan one & count them. CD; This isn't Wickes. TMH; How long will it take? CD; Don't know but I have to do it. TMH; Get a manager here, this is ridiculous. Droid ignores request & carries on unloading. TMH; Can you get someone to help? I haven't got all day & there are 5 people queuing. Droid ignores request & carries on unloading. People in queue are now muttering (garden centre exit, only one till open) Lady in queue; Can you get someone to open another till, I've been here 10 mins already? Droid ignores request & carries on unloading. CD; It would be quicker if you helped. TMH (now slightly grumpy); You can do it yourself if you insist on being stupid. 25 minutes later, trolley reloaded, bill paid. TMH; There are 63 items on the receipt, you have overcharged me by one spindle! Why do I bother going there? Most of the tills at my local B&Q are now self-service - you do the scanning yourself and there is no need for staff involvement at all... and you get to scan all the multiple items yourself too ;)) Jim K |
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#18
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Piggin B&Q!
On Oct 13, 12:31 pm, "Ret." wrote:
In article , says... In article , The Medway Handyman wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. I wonder if this is some new policy of theirs, as our B&Q always used to take my word for how many of each were on the trolley. Lidl has also recently decided that everything has to be scanned instead of entering quantities as they used to - which has slowed things right down since we get through so much of some items. B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? elfin safty? terrorist threat? computer says no? punters passing off heavy items as "nails" at self-service check outs? demand /sales vs shelf space occupied? take your pick Jim K |
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#19
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Piggin B&Q!
In article ,
Ret. wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? Nick -- Serendipity: http://www.leverton.org/blosxom (last update 29th March 2010) "The Internet, a sort of ersatz counterfeit of real life" -- Janet Street-Porter, BBC2, 19th March 1996 |
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#20
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Piggin B&Q!
On Oct 12, 8:40*pm, The Medway Handyman
wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. TMH; Why don't you scan one & count them? CD; B&Q policy says I have to scan each one. TMH; In Wickes they scan one & count them. CD; This isn't Wickes. TMH; How long will it take? CD; Don't know but I have to do it. TMH; Get a manager here, this is ridiculous. Droid ignores request & carries on unloading. TMH; Can you get someone to help? *I haven't got all day & there are 5 people queuing. Droid ignores request & carries on unloading. People in queue are now muttering (garden centre exit, only one till open) Lady in queue; Can you get someone to open another till, I've been here 10 mins already? Droid ignores request & carries on unloading. CD; It would be quicker if you helped. TMH (now slightly grumpy); You can do it yourself if you insist on being stupid. 25 minutes later, trolley reloaded, bill paid. Why do you think they call it "Be here and Q" ! TMH; *There are 63 items on the receipt, you have overcharged me by one spindle! Why do I bother going there? -- Dave - The Medway Handymanwww.medwayhandyman.co.uk |
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#21
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Piggin B&Q!
On Thu, 13 Oct 2011 12:20:21 +0000 (UTC), Nick Leverton
wrote: In article , Ret. wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? I've never come across screws being sold by weight. Nails, yes. -- Frank Erskine |
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#22
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Piggin B&Q!
On Thu, 13 Oct 2011 12:20:21 +0000, Nick Leverton wrote:
Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? My local farm supply place does, but then I'm in the US. They have rows upon rows of storage bins containing screws, nails, nuts, washers etc. and a supply of bags that the customer can use, along with scales for them to calculate weight. Write the product code and the weight on the bag, then take it to the front desk (where they sometimes re-weigh it and sometimes just take your word for it). Everything seems to be far cheaper than the big DIY sheds and of equal or better quality. cheers Jules |
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#23
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Piggin B&Q!
On 13/10/2011 11:09, Jethro wrote:
On Thu, 13 Oct 2011 05:24:48 +0000, D.M.Chapman wrote: In article , wrote: Talk to the manager - they certainly count stuff at my local B&Q. Aye, same here. Not very accurately admittedly, but at least they try :-) Maybe they just can't count in chatham? Get that droid moved to non-customer-facing. and get yourself a tenner off your next shop or something as compensation for your wasted time :-) Darren To be fair, there are some items which can look identical in a casual glance, but are actually different, with significant price differences. It's not unheard of for a customer to present the cheaper item, and then wave to the more expensive "other 20" and the checkout operator does a x20 entry. After all most B&Q checkout operators clearly aren't employed because of their familiarity with the product ranges. I suspect their main problem is the quality of the staff. The tills will be linked to an automatic stock control and reordering system and scanning every item is probably more reliable overall than expecting the staff to get things right. In any case, if it is B&Q policy, they may well have programmed the tills so that it is simply not possible to ring up multiple items. Colin Bignell |
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#24
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Piggin B&Q!
On 13/10/2011 13:20, Nick Leverton wrote:
In , wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? Nick Brian's in Brigg - recommended. Pete |
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#25
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Piggin B&Q!
On Oct 13, 1:46*pm, Frank Erskine
wrote: I've never come across screws being sold by weight. Nails, yes. That's how I remember it - nails by weight, screws priced per screw or some multiple, depending on size. The last time I wanted to buy a small quantity (you don't buy very many 6" No 12 screws!) the local place did it, but they closed down a couple of years ago when the owner retired. |
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#26
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Piggin B&Q!
In article ,
Pete Shew wrote: On 13/10/2011 13:20, Nick Leverton wrote: In , wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? Nick Brian's in Brigg - recommended. Yebbut that's a long way to go for a screw ... Nick -- Serendipity: http://www.leverton.org/blosxom (last update 29th March 2010) "The Internet, a sort of ersatz counterfeit of real life" -- Janet Street-Porter, BBC2, 19th March 1996 |
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#27
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Piggin B&Q!
Frank Erskine wrote:
[snip] I've never come across screws being sold by weight. Nails, yes. Local place sells screws by weight. |
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#28
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Piggin B&Q!
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#29
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Piggin B&Q!
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#30
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Piggin B&Q!
In article , Nick Leverton
scribeth thus In article , Ret. wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? Nick Mackays or Ridgeons in Cambridge do them in very small quantities if you just need a few. Haven't seen anyone do them by weight for ages.. -- Tony Sayer |
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#31
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Piggin B&Q!
Jethro wrote:
On Thu, 13 Oct 2011 05:24:48 +0000, D.M.Chapman wrote: In article , wrote: Talk to the manager - they certainly count stuff at my local B&Q. Aye, same here. Not very accurately admittedly, but at least they try :-) Maybe they just can't count in chatham? Get that droid moved to non-customer-facing. and get yourself a tenner off your next shop or something as compensation for your wasted time :-) Darren To be fair, there are some items which can look identical in a casual glance, but are actually different, with significant price differences. It's not unheard of for a customer to present the cheaper item, and then wave to the more expensive "other 20" and the checkout operator does a x20 entry. After all most B&Q checkout operators clearly aren't employed because of their familiarity with the product ranges. I bought a toolbox from B&Q. It was just after opening time and very quiet. The security guard wanted to look in the box as I left the till. I pointed out that the checkout girl had just checked the box. He then told me that I could be working with the checkout girl to steal stuff. -- Adam |
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#32
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Piggin B&Q!
On Oct 13, 6:33 pm, "ARWadsworth"
wrote: Jethro wrote: On Thu, 13 Oct 2011 05:24:48 +0000, D.M.Chapman wrote: In article , wrote: Talk to the manager - they certainly count stuff at my local B&Q. Aye, same here. Not very accurately admittedly, but at least they try :-) Maybe they just can't count in chatham? Get that droid moved to non-customer-facing. and get yourself a tenner off your next shop or something as compensation for your wasted time :-) Darren To be fair, there are some items which can look identical in a casual glance, but are actually different, with significant price differences. It's not unheard of for a customer to present the cheaper item, and then wave to the more expensive "other 20" and the checkout operator does a x20 entry. After all most B&Q checkout operators clearly aren't employed because of their familiarity with the product ranges. I bought a toolbox from B&Q. It was just after opening time and very quiet. The security guard wanted to look in the box as I left the till. I pointed out that the checkout girl had just checked the box. He then told me that I could be working with the checkout girl to steal stuff. nice work environment! (I expect he wanted his share... ;) Jim K |
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#33
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Piggin B&Q!
Jim K wrote:
On Oct 13, 6:33 pm, "ARWadsworth" wrote: Jethro wrote: On Thu, 13 Oct 2011 05:24:48 +0000, D.M.Chapman wrote: In article , wrote: Talk to the manager - they certainly count stuff at my local B&Q. Aye, same here. Not very accurately admittedly, but at least they try :-) Maybe they just can't count in chatham? Get that droid moved to non-customer-facing. and get yourself a tenner off your next shop or something as compensation for your wasted time :-) Darren To be fair, there are some items which can look identical in a casual glance, but are actually different, with significant price differences. It's not unheard of for a customer to present the cheaper item, and then wave to the more expensive "other 20" and the checkout operator does a x20 entry. After all most B&Q checkout operators clearly aren't employed because of their familiarity with the product ranges. I bought a toolbox from B&Q. It was just after opening time and very quiet. The security guard wanted to look in the box as I left the till. I pointed out that the checkout girl had just checked the box. He then told me that I could be working with the checkout girl to steal stuff. nice work environment! (I expect he wanted his share... ;) The trick at B&Q is to buy the expensive item. You then load it onto your van and quickly return into the shop, place another identical expensive item onto the trolley and a few cheap items. You can of course show the checkout girl and the security guard the receipt for the expensive item that you bought 5 minutes ago and claim that you had "forgotten the cheaper items" and had just nipped back into the shop for the cheaper items. -- Adam |
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#34
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Piggin B&Q!
On 13/10/2011 09:42, The Other Mike wrote:
On Wed, 12 Oct 2011 20:40:50 +0100, The Medway Handyman wrote: Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails& 6 posts onto the trolley& proceeded to checkout; Checkout Droid; I'll have to unload the trolley& scan each item separately. TMH; Why don't you scan one& count them? CD; B&Q policy says I have to scan each one. TMH; In Wickes they scan one& count them. A solution to this, other than avoid B&Q, is to remove all the barcode labels except one per item type. Oh I like that :-) -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
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#35
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Piggin B&Q!
In message
, Jim K writes On Oct 13, 6:33 pm, "ARWadsworth" wrote: Jethro wrote: On Thu, 13 Oct 2011 05:24:48 +0000, D.M.Chapman wrote: In article , wrote: Talk to the manager - they certainly count stuff at my local B&Q. Aye, same here. Not very accurately admittedly, but at least they try :-) Maybe they just can't count in chatham? Get that droid moved to non-customer-facing. and get yourself a tenner off your next shop or something as compensation for your wasted time :-) Darren To be fair, there are some items which can look identical in a casual glance, but are actually different, with significant price differences. It's not unheard of for a customer to present the cheaper item, and then wave to the more expensive "other 20" and the checkout operator does a x20 entry. After all most B&Q checkout operators clearly aren't employed because of their familiarity with the product ranges. I bought a toolbox from B&Q. It was just after opening time and very quiet. The security guard wanted to look in the box as I left the till. I pointed out that the checkout girl had just checked the box. He then told me that I could be working with the checkout girl to steal stuff. nice work environment! (I expect he wanted his share... ;) Jim K Reminds me of the (very) old joke about the guy stealing wheelbarrows -- hugh |
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#36
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Piggin B&Q!
In message , Nick Leverton
writes In article , Ret. wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? Nick Local timbermerchany/DIY store will sell you any number of screws or bolts you want from one upwards. -- hugh |
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#37
Posted to uk.d-i-y
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Piggin B&Q!
In message , The Medway Handyman
writes Had a decking job to finish yesterday, needed the balustrade - so off to B&Q early to pick it up. Only there since my timber merchant stopped stocking the double rail system I prefer - but to my surprise B&Q are cheaper with my Trade point card. Loaded 44 spindles, 12 hand/base rails & 6 posts onto the trolley & proceeded to checkout; Checkout Droid; I'll have to unload the trolley & scan each item separately. Worked to my advantage quite accidentally I hasten to add when we went to pickup some kitchen unit door. We came across the 300s first so laid them side by side, then 400s the same. Finally the 600s on top, taking care to ensure the barcodes were on the outside. Check out girl got her long lead scanner and went down the side logging the codes - but only went down one side. Only realised it when we got outside thinking that the bill wasn't quite as much was we were expecting. Now you could say we should have gone back in to customer service and told them what had happened. On the other hand the poor girl would then have got a right bollocking and probably been sacked. So in the end I subdued my conscience and went off. -- hugh |
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#38
Posted to uk.d-i-y
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Piggin B&Q!
On 13/10/2011 16:04, Nick Leverton wrote:
In articleLNednYK50s4RdQvTnZ2dnUVZ7vydnZ2d@brightvie w.co.uk, Pete wrote: On 13/10/2011 13:20, Nick Leverton wrote: In , wrote: B&Q have definitely gone downhill over the years. Frequently they don't have what I want in stock - and it irritates me to some tune that you can longer buyer electrical cable by the metre. If I want three metres of mains cable - then that is what I want - not a pre-cut roll of five metres. If I want a dozen screws of a particular size - then that is what I want - not a pack of 50. Why can they no longer sell screws/nails etc by weight - and then you can place as many or as few as you wish into a bag? Since my local small electrical supplier closed, cable by the metre comes from Wilko's around here, though they don't do screws by weight either - does anywhere any more ? Nick Brian's in Brigg - recommended. Yebbut that's a long way to go for a screw ... Nick :-) |
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#39
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Piggin B&Q!
On 13/10/2011 14:33, Pete Shew wrote:
Brian's in Brigg - recommended. I'd like to plug Thorns in Norwich. I wish they weren't three hours drive away, but good when I'm there. Andy |
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#40
Posted to uk.d-i-y
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Piggin B&Q!
On Thu, 13 Oct 2011 18:58:16 +0100, The Medway Handyman wrote:
A solution to this, other than avoid B&Q, is to remove all the barcode labels except one per item type. Oh I like that :-) I don't think it would work. Droid would summon another driod who would have to take the un barcoded item(s) to the right place in the store and get the code from the shelf edge ticket... Each individually of course. B-) -- Cheers Dave. |
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