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GMM GMM is offline
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Default Electric underfloor heating issue

Hi Folks,

Last year, I installed electric undertile heating in the downstairs
bog. It was working fine until the spring when I effectively turned
it off by turning the temperature down below the ambient. Looking at
it this weekend (now the temperature has dropped enough for it to come
back on), when I realised the floor wasn't warm, I can see that the
thermostat/ programmer senses that the temp is low, cuts the heater
in, then almost immediately the display goes blank. After a while,
the display comes back on, it waits a while, then goes through the
cycle again.

The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...s&recherche2=1
).

The thermocouple sensor buried in the floor seems to be working OK as
the programmer displays an appropriate temperature and its resistance
is in the right range (Can't remember what it was as I write - maybe
80 kohm).

The programmer seems to have an over-current cut-out, so I thought
perhaps that meant there was a short or earth leakage somewhere in the
circuit. Measuring the resistance of the heating circuit gives me 187
Ohms, which seems about right for a 300W heater, by my reading of
Ohm's Law. There's no circuit to earth according to my multimeter.
It occurred to me that there could be a path to earth under voltage,
so (in the absence of any more sophisticated test equipment) I
disconnected the earth connection (only for a brief test - don't try
this at home;-) but that made no difference to the programmer's
behaviour.

Combined with the fact that none of has been disturbed in any way over
the past year, this all seems to indicate a duff programmer but there
may be something I'm missing so, before I shell out 70 quid for a new
programmer (it had a 2 year guarantee, but I can't track down the
receipt, so I'll have to swallow the cost of a replacement), does
anyone have any good ideas for any other test I can try to
conclusively show that there's really some point in replacing it and
it's not the heating element or sensor? If it is the element, there's
no real practical fix, short of getting the angle grinder out!

Thanks for any tips
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Default Electric underfloor heating issue

In an earlier contribution to this discussion,
GMM wrote:

Hi Folks,

Last year, I installed electric undertile heating in the downstairs
bog. It was working fine until the spring when I effectively turned
it off by turning the temperature down below the ambient. Looking at
it this weekend (now the temperature has dropped enough for it to come
back on), when I realised the floor wasn't warm, I can see that the
thermostat/ programmer senses that the temp is low, cuts the heater
in, then almost immediately the display goes blank. After a while,
the display comes back on, it waits a while, then goes through the
cycle again.

The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...s&recherche2=1
).

The thermocouple sensor buried in the floor seems to be working OK as
the programmer displays an appropriate temperature and its resistance
is in the right range (Can't remember what it was as I write - maybe
80 kohm).

The programmer seems to have an over-current cut-out, so I thought
perhaps that meant there was a short or earth leakage somewhere in the
circuit. Measuring the resistance of the heating circuit gives me 187
Ohms, which seems about right for a 300W heater, by my reading of
Ohm's Law. There's no circuit to earth according to my multimeter.
It occurred to me that there could be a path to earth under voltage,
so (in the absence of any more sophisticated test equipment) I
disconnected the earth connection (only for a brief test - don't try
this at home;-) but that made no difference to the programmer's
behaviour.

Combined with the fact that none of has been disturbed in any way over
the past year, this all seems to indicate a duff programmer but there
may be something I'm missing so, before I shell out 70 quid for a new
programmer (it had a 2 year guarantee, but I can't track down the
receipt, so I'll have to swallow the cost of a replacement), does
anyone have any good ideas for any other test I can try to
conclusively show that there's really some point in replacing it and
it's not the heating element or sensor? If it is the element, there's
no real practical fix, short of getting the angle grinder out!

Thanks for any tips


Is the display mains-driven, or does it have a battery - which could be
going flat? When the display goes off, can you tell whether there's any heat
going into the floor? For example, if powered via a 13A plug, you could use
a plug-in power monitor. Otherwise you could use a clamp-on ammeter round
the power cable. How easily can you by-pass the programmer, and connect the
heating elements directly to the mains?
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!


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Default Electric underfloor heating issue

On Sun, 18 Oct 2009 09:44:06 -0700 (PDT), GMM wrote:

Hi Folks,

Last year, I installed electric undertile heating in the downstairs
bog. It was working fine until the spring when I effectively turned
it off by turning the temperature down below the ambient. Looking at
it this weekend (now the temperature has dropped enough for it to come
back on), when I realised the floor wasn't warm, I can see that the
thermostat/ programmer senses that the temp is low, cuts the heater
in, then almost immediately the display goes blank. After a while,
the display comes back on, it waits a while, then goes through the
cycle again.

The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...s&recherche2=1
).

The thermocouple sensor buried in the floor seems to be working OK as
the programmer displays an appropriate temperature and its resistance
is in the right range (Can't remember what it was as I write - maybe
80 kohm).

The programmer seems to have an over-current cut-out, so I thought
perhaps that meant there was a short or earth leakage somewhere in the
circuit. Measuring the resistance of the heating circuit gives me 187
Ohms, which seems about right for a 300W heater, by my reading of
Ohm's Law. There's no circuit to earth according to my multimeter.
It occurred to me that there could be a path to earth under voltage,
so (in the absence of any more sophisticated test equipment) I
disconnected the earth connection (only for a brief test - don't try
this at home;-) but that made no difference to the programmer's
behaviour.

Combined with the fact that none of has been disturbed in any way over
the past year, this all seems to indicate a duff programmer but there
may be something I'm missing so, before I shell out 70 quid for a new
programmer (it had a 2 year guarantee, but I can't track down the
receipt, so I'll have to swallow the cost of a replacement), does
anyone have any good ideas for any other test I can try to
conclusively show that there's really some point in replacing it and
it's not the heating element or sensor? If it is the element, there's
no real practical fix, short of getting the angle grinder out!

Thanks for any tips


If you have or can get a bank or card statement showing the transaction
that's good enough, you don't actually have to have the receipt.

SteveW
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Default Electric underfloor heating issue

On 18 Oct, 19:18, "Roger Mills" wrote:
In an earlier contribution to this discussion,



Is the display mains-driven, or does it have a battery - which could be
going flat? When the display goes off, can you tell whether there's any heat
going into the floor? For example, if powered via a 13A plug, you could use
a plug-in power monitor. Otherwise you could use a clamp-on ammeter round
the power cable. How easily can you by-pass the programmer, and connect the
heating elements directly to the mains?
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!


As far as I can tell, the whole thing runs from the mains - there
doesn't seem to be any sign of a battery anywhere.
One of the problems in fault finding with underfloor heating is that
the floor takes some hours to warm up, so it's not really possible to
tell directly that it's working, and I'd have to tear the wiring out
of the wall to put a plug on it, though I have been wondering whether
I could do something with a bit of choc-block and a cable: I just
don't have any kind of plug in meter, so I was thinking of connecting
it up with an ammeter in series.
I'm guessing that if it has any real short to earth, it would pop the
RCD it's spurred from , while a hefty short should pop the fuse.
I'll have to pick up some suitable choc-block tomorrow (only have the
biggest size at present) to investigate this further.......
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Default Electric underfloor heating issue

The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...s&recherche2=1


I had what I think was the exact same problem with the same timer -
it's a faulty timer, and there's nothing you can do to get it going
again.

On the bright side, it's made by Honeywell, and they offer something
like a 3 year warranty, and mine was swapped out without any problems
at all.

Their (and my) email follows below...

-----
Hi,

The problem is in the back housing not the front one.

I suggest that you replace both modules anyway.

If you have any problem exchanging it locally, contact me back and we
will find a way to send you a replacement unit.

Do not hesitate to contact me back if you have any question.

Best regards,

Martin

Honeywell
Martin Isabelle
Spécialiste Support Technique Sénior
Specialist Tech Support Senior
T. 1-450-358-4600 ext. 242
F. 1-450-358-4650
E.

-----Original Message-----
From: Colin Wilson
Sent: 18 février 2009 16:11
To: Service Account (QB19)
Subject: TH132 series / problem


I've got a TH132-AF controlling my underfloor heating but it
appears to have a slight problem - when the load switches in,
the display blanks, and it appears to lose time constantly.

While I don't think i'll have any problems getting it replaced
by the supplier, i'm wondering whether they'll need the base
as well as the removable programmable front (I don't know which
part the voltage regulation circuit is in for the controller).

Suggestions welcome :-}

Thanks


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Posts: 242
Cool

Quote:
Originally Posted by GMM View Post
Hi Folks,

Last year, I installed electric undertile heating in the downstairs
bog. It was working fine until the spring when I effectively turned
it off by turning the temperature down below the ambient. Looking at
it this weekend (now the temperature has dropped enough for it to come
back on), when I realised the floor wasn't warm, I can see that the
thermostat/ programmer senses that the temp is low, cuts the heater
in, then almost immediately the display goes blank. After a while,
the display comes back on, it waits a while, then goes through the
cycle again.

The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...s&recherche2=1
).

The thermocouple sensor buried in the floor seems to be working OK as
the programmer displays an appropriate temperature and its resistance
is in the right range (Can't remember what it was as I write - maybe
80 kohm).

The programmer seems to have an over-current cut-out, so I thought
perhaps that meant there was a short or earth leakage somewhere in the
circuit. Measuring the resistance of the heating circuit gives me 187
Ohms, which seems about right for a 300W heater, by my reading of
Ohm's Law. There's no circuit to earth according to my multimeter.
It occurred to me that there could be a path to earth under voltage,
so (in the absence of any more sophisticated test equipment) I
disconnected the earth connection (only for a brief test - don't try
this at home;-) but that made no difference to the programmer's
behaviour.

Combined with the fact that none of has been disturbed in any way over
the past year, this all seems to indicate a duff programmer but there
may be something I'm missing so, before I shell out 70 quid for a new
programmer (it had a 2 year guarantee, but I can't track down the
receipt, so I'll have to swallow the cost of a replacement), does
anyone have any good ideas for any other test I can try to
conclusively show that there's really some point in replacing it and
it's not the heating element or sensor? If it is the element, there's
no real practical fix, short of getting the angle grinder out!

Thanks for any tips
Have a few of these thermostats around my house. All working fine. Bought them on ebay for around £15 brand new. Just do a search for underfloor heating thermostats and search the listings. They are not always listed as Aube or tile-it jobbies. Recently picked up a 3m2 mat with one of these thermostats for £25 delivered! Bargain!
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GMM GMM is offline
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Posts: 488
Default Electric underfloor heating issue

On 19 Oct, 22:25, Colin Wilson
o.uk wrote:
The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. *They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...mostats&recher....


I had what I think was the exact same problem with the same timer -
it's a faulty timer, and there's nothing you can do to get it going
again.

On the bright side, it's made by Honeywell, and they offer something
like a 3 year warranty, and mine was swapped out without any problems
at all.

Their (and my) email follows below...

-----
Hi,

The problem is in the back housing not the front one.

I suggest that you replace both modules anyway.

If you have any problem exchanging it locally, contact me back and we
will find a way to send you a replacement unit.

Do not hesitate to contact me back if you have any question.

Best regards,

Martin

* * * * * * * * * * Honeywell
Martin Isabelle
Spécialiste Support Technique Sénior
Specialist Tech Support Senior
T. 1-450-358-4600 ext. 242
F. 1-450-358-4650
E. *



-----Original Message-----
From: Colin Wilson
Sent: 18 février 2009 16:11
To: Service Account (QB19)
Subject: TH132 series / problem

I've got a TH132-AF *controlling my underfloor heating but it
appears to have a slight problem - when the load switches in,
the display blanks, and it appears to lose time constantly.

While I don't think i'll have any problems getting it replaced
by the supplier, i'm wondering whether they'll need the base
as well as the removable programmable front (I don't know which
part the voltage regulation circuit is in for the controller).

Suggestions welcome :-}

Thanks



Thanks Colin - exactly the same symptoms by the sound of things, as
you say. I'll give them a go. I didn't realise it was a Honeywell
though - they didn't come up on any of my web searches for the TH132.
Guess all these things get mutliply re-badged....

Cheers
GMM
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GMM GMM is offline
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Posts: 488
Default Electric underfloor heating issue

On 19 Oct, 21:25, Colin Wilson
o.uk wrote:
The whole lot came from B+Q (often an error but they had a good offer
when I bought it!) and was branded 'Tile-it'. *They don't sell that
range any more (I wonder if that means something), but I've tracked
the programmer down as an Aube TH132 (
http://www.aubetech.com/search/index...mostats&recher....


I had what I think was the exact same problem with the same timer -
it's a faulty timer, and there's nothing you can do to get it going
again.

On the bright side, it's made by Honeywell, and they offer something
like a 3 year warranty, and mine was swapped out without any problems
at all.

Their (and my) email follows below...

-----
Hi,

The problem is in the back housing not the front one.

I suggest that you replace both modules anyway.

If you have any problem exchanging it locally, contact me back and we
will find a way to send you a replacement unit.

Do not hesitate to contact me back if you have any question.

Best regards,

Martin

* * * * * * * * * * Honeywell
Martin Isabelle
Spécialiste Support Technique Sénior
Specialist Tech Support Senior
T. 1-450-358-4600 ext. 242
F. 1-450-358-4650
E. *



-----Original Message-----
From: Colin Wilson
Sent: 18 février 2009 16:11
To: Service Account (QB19)
Subject: TH132 series / problem

I've got a TH132-AF *controlling my underfloor heating but it
appears to have a slight problem - when the load switches in,
the display blanks, and it appears to lose time constantly.

While I don't think i'll have any problems getting it replaced
by the supplier, i'm wondering whether they'll need the base
as well as the removable programmable front (I don't know which
part the voltage regulation circuit is in for the controller).

Suggestions welcome :-}

Thanks


JUst to update - I emailed Honeywell and they came back quite quickly,
and just as helpfully as with you, with a contact of a local agent and
confirming the 3 -year warranty.
I'll follow that up as soon as I can but in the meantime I found an
alternative on fleabay for 30 quid: Ordered, dispatched and delivered
in 2 working days and fitted in 10 minutes, so the whole thing's
working again. When I get the faulty unit swapped, it can be a back
up for the fleabay one, which seems to do exactly the same at half the
price.

Thanks for your help
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Default Electric underfloor heating issue

JUst to update - I emailed Honeywell and they came back quite quickly,
and just as helpfully as with you, with a contact of a local agent and
confirming the 3 -year warranty. snip
Thanks for your help


My pleasure, glad I can do something useful once in a while (seeing
how badly I suck at DIY otherwise)
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