When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were getting
partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the shower to
wash its crevices.

Any suggestions (other than to 'get a life')

"John" wrote in message
...
When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were
getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the shower to
wash its crevices.

Any suggestions (other than to 'get a life')




Is it still under warranty? Get Dyson to it saying you have cleaned filters,
and checked for blocked pipes, but it still wont suck. They may send you a
new one!!

When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were getting
partially blocked in the drum section.
Any suggestions (other than to 'get a life')

Try jabbing the brush from an ordinary dustpan and brush at the holes to
dislodge the accumulated stuff

"John" wrote in message
...
When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were
getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the shower to
wash its crevices.

Any suggestions (other than to 'get a life')

I've done similar to as you describe with our DC08, by taking the cyclone
assembly apart and blasting it out with the pressure washer. Once
re-assembled with a clean set of filters it looked and peformed like new
again.

Alan.

"John" wrote in message
...
When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were
getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the shower to
wash its crevices.

Any suggestions (other than to 'get a life')


If you have access to an air compressor, try blowing it through at high
pressure. Works for me and performance is always better for it.
Don't forget to wash the filter now & again.
Far from being 'get a life', I like Dyson vacuums. Now have several and they
all work well once you get to know them. DC01 still works well and is far
from being retired.
Buggers to dismantle though.
GS

John wrote:
When I emptied the canister I noticed that whenever I shut the base
some dust would fall from the top section and that some of the holes
were getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the
shower to wash its crevices.

Any suggestions (other than to 'get a life')

Yes. Get a proper vacuum cleaner. Forget the Die Soon and buy something
that works properly, like a Numatic.


--
Dave
The Medway Handyman
www.medwayhandyman.co.uk
01634 717930
07850 597257

"The Medway Handyman" wrote in message
...
John wrote:
When I emptied the canister I noticed that whenever I shut the base
some dust would fall from the top section and that some of the holes
were getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the
shower to wash its crevices.

Any suggestions (other than to 'get a life')

Yes. Get a proper vacuum cleaner. Forget the Die Soon and buy something
that works properly, like a Numatic.

I would disagree.
1) OP stated "Any suggestions (other than to 'get a life')" - which you seem
to have disregarded.
2) Dysons are extremely good vacuum cleaners. They take some getting used to
but imho are more versatile than Henry, George, James, Charles etc. I have
tried them all. Have yet to find anything that will outdo a Vorwerk, but
Dyson is a VERY close 2nd best.
GS

Great Scot wrote:

2) Dysons are extremely good vacuum cleaners. They take some getting
used to but imho are more versatile than Henry, George, James,
Charles etc. I have tried them all.

I've spent years selling commercial cleaning machinery and I'm frankly
unimpressed with the perfromance of every Dyson I've tried.

Have yet to find anything that
will outdo a Vorwerk, but Dyson is a VERY close 2nd best.

I'd agree that the VK is a good bit of kit, horrendously expensive if you
buy them through the pyramid selling outlet. Best upright IME is the Sebo.


--
Dave
The Medway Handyman
www.medwayhandyman.co.uk
01634 717930
07850 597257

"Alan" wrote in message
. ..

"John" wrote in message
...
When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were
getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the shower to
wash its crevices.

Any suggestions (other than to 'get a life')

I've done similar to as you describe with our DC08, by taking the cyclone
assembly apart and blasting it out with the pressure washer. Once
re-assembled with a clean set of filters it looked and peformed like new
again.

Alan.


Alan
Any tips on taking the cyclone apart - Is it really necessary?. I can see 3
Torx screws on the top - just worried there will be a "Ping****it" inside.
Was hoping just a soak and a wash through.

In article ,
"John" writes:
Alan
Any tips on taking the cyclone apart - Is it really necessary?. I can see 3
Torx screws on the top - just worried there will be a "Ping****it" inside.
Was hoping just a soak and a wash through.

I've taken a DC04 cyclone apart a few times, and that doesn't have
any ping****it's inside (expect possibly in the pressure relief
valve which I didn't take apart, and avoided getting water into).

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

"Huge" wrote in message
...
On 2007-02-10, The Medway Handyman
wrote:

Best upright IME is the Sebo.

Couldn't agree more. Best vacuum cleaner we've ever owned.

And I saw some cleaners using them in a hotel in America. If Americans
will buy a non-American appliance, it better be *damn* good.


--
Ignorance more frequently begets confidence than does knowledge: it is
those
who know little, not those who know much, who so positively assert that
this
or that problem will never be solved by science.
[email me at huge {at} huge (dot) org dot uk]



Done it. Very satisfying - a bit of washing up liquid and a session in the
shower removed all the horrid grey powder that was the result of a rotten
backing from a foam backed carpet. Just need to dry it thoroughly now.


My view on the Dyson debate:

Dyson introduced a good challenge into an apathetic market and as a result
many improved designs were spawned by many makers. However, if all you want
is a metal box with a motor and fan then I guess the Henry is superb.

For floor cleaning and grooming then I like an upright type of machine. At
my place of work the cleaners use some very robust machines - but they don't
have the suction of my Dyson. They do however meet the challenge of being
dragged around many offices and crashing into furniture.

Quality is a bit subjective. It can be taken to mean Fitness for purpose. -
However in this market people have different views as to what constitutes
fitness.

"Feel the weight of this - it is a quality machine" - isn't my take for a
vacuum cleaner. Neither is - "I can use it in the workshop to clean up my
rubble"

I want a self contained tool that is reasonably pleasing to use for the
carpets and upholstery.

For the car I shall continue to use my old Hoover Constellation.


--


--
John

"Tim Morley" tim.morley*REMOVE wrote in message
o.uk...

"John" wrote in message
...
When I emptied the canister I noticed that whenever I shut the base some
dust would fall from the top section and that some of the holes were
getting partially blocked in the drum section.

Being the fussy person that I am, I wondered about: a) Dismantling the
cyclone to clean it, or b) just giving it a good session in the shower to
wash its crevices.

Any suggestions (other than to 'get a life')




Is it still under warranty? Get Dyson to it saying you have cleaned
filters, and checked for blocked pipes, but it still wont suck. They may
send you a new one!!


It was fine - as I said, I am fussy and it is probably about 5 years old.

Some deposits of sticky dust that was once foam backing of a carpet -
probably static charged

"John" wrote in message
...

"Huge" wrote in message
...
On 2007-02-10, The Medway Handyman
wrote:

Best upright IME is the Sebo.

Couldn't agree more. Best vacuum cleaner we've ever owned.

And I saw some cleaners using them in a hotel in America. If Americans
will buy a non-American appliance, it better be *damn* good.


--
Ignorance more frequently begets confidence than does knowledge: it is
those
who know little, not those who know much, who so positively assert that
this
or that problem will never be solved by science.
[email me at huge {at} huge (dot) org dot uk]



Done it. Very satisfying - a bit of washing up liquid and a session in the
shower removed all the horrid grey powder that was the result of a rotten
backing from a foam backed carpet. Just need to dry it thoroughly now.


My view on the Dyson debate:

Dyson introduced a good challenge into an apathetic market and as a result
many improved designs were spawned by many makers. However, if all you
want is a metal box with a motor and fan then I guess the Henry is superb.

For floor cleaning and grooming then I like an upright type of machine.
At my place of work the cleaners use some very robust machines - but they
don't have the suction of my Dyson. They do however meet the challenge of
being dragged around many offices and crashing into furniture.

Quality is a bit subjective. It can be taken to mean Fitness for
purpose. - However in this market people have different views as to what
constitutes fitness.

"Feel the weight of this - it is a quality machine" - isn't my take for a
vacuum cleaner. Neither is - "I can use it in the workshop to clean up my
rubble"

I want a self contained tool that is reasonably pleasing to use for the
carpets and upholstery.

For the car I shall continue to use my old Hoover Constellation.



Was that the hovercraft?

http://homepage.ntlworld.com/paul.linnell/sso/vacuums%20canister.html

Thought so !


--


--
John

In article ,
John wrote:

It was fine - as I said, I am fussy and it is probably about 5 years old.

Some deposits of sticky dust that was once foam backing of a carpet -
probably static charged

Not DIY, but for £57 Dyson will send a man round and strip, clean,
re-assemble and replace most part as part of the deal.

We were given a DC07 which had been very badly treated by builders,
I'd stripped it & cleaned it as best as I could and we got a few years
out of it, but it just seemed to be worse than better as of late, so we
decided to pay the money.. Man came round, sang Dysons praises, stripped
it, cleaned it, ordered spare parts (new hose, new cyclone) which we
didn't pay for - we did need a new HEPA filter which we had to pay for
(£15) as they're not supposed to need replacing, and that was that.

It sucks like a well sucky thing now and if we get another 5 years out
of it I'll be very happy.

Gordon

"Gordon Henderson" wrote in message
...
In article ,
John wrote:

It was fine - as I said, I am fussy and it is probably about 5 years old.

Some deposits of sticky dust that was once foam backing of a carpet -
probably static charged

Not DIY, but for £57 Dyson will send a man round and strip, clean,
re-assemble and replace most part as part of the deal.

We were given a DC07 which had been very badly treated by builders,
I'd stripped it & cleaned it as best as I could and we got a few years
out of it, but it just seemed to be worse than better as of late, so we
decided to pay the money.. Man came round, sang Dysons praises, stripped
it, cleaned it, ordered spare parts (new hose, new cyclone) which we
didn't pay for - we did need a new HEPA filter which we had to pay for
(£15) as they're not supposed to need replacing, and that was that.

It sucks like a well sucky thing now and if we get another 5 years out
of it I'll be very happy.

Gordon

"Gordon Henderson" wrote in message
...
In article ,
John wrote:

It was fine - as I said, I am fussy and it is probably about 5 years old.

Some deposits of sticky dust that was once foam backing of a carpet -
probably static charged

Not DIY, but for £57 Dyson will send a man round and strip, clean,
re-assemble and replace most part as part of the deal.

We were given a DC07 which had been very badly treated by builders,
I'd stripped it & cleaned it as best as I could and we got a few years
out of it, but it just seemed to be worse than better as of late, so we
decided to pay the money.. Man came round, sang Dysons praises, stripped
it, cleaned it, ordered spare parts (new hose, new cyclone) which we
didn't pay for - we did need a new HEPA filter which we had to pay for
(£15) as they're not supposed to need replacing, and that was that.

It sucks like a well sucky thing now and if we get another 5 years out
of it I'll be very happy.

Gordon

Why did you need a man to come round - why didn't you take it to the man and
save money?

Sounds a bit 1960's - "Must get a man in"

"Tim Morley" tim.morley*REMOVE wrote in message
o.uk...

"John" wrote in message
...

"Huge" wrote in message
...
On 2007-02-10, The Medway Handyman
wrote:

Best upright IME is the Sebo.

Couldn't agree more. Best vacuum cleaner we've ever owned.

And I saw some cleaners using them in a hotel in America. If Americans
will buy a non-American appliance, it better be *damn* good.


--
Ignorance more frequently begets confidence than does knowledge: it is
those
who know little, not those who know much, who so positively assert that
this
or that problem will never be solved by science.
[email me at huge {at} huge (dot) org dot uk]



Done it. Very satisfying - a bit of washing up liquid and a session in
the shower removed all the horrid grey powder that was the result of a
rotten backing from a foam backed carpet. Just need to dry it thoroughly
now.


My view on the Dyson debate:

Dyson introduced a good challenge into an apathetic market and as a
result many improved designs were spawned by many makers. However, if all
you want is a metal box with a motor and fan then I guess the Henry is
superb.

For floor cleaning and grooming then I like an upright type of machine.
At my place of work the cleaners use some very robust machines - but they
don't have the suction of my Dyson. They do however meet the challenge of
being dragged around many offices and crashing into furniture.

Quality is a bit subjective. It can be taken to mean Fitness for
purpose. - However in this market people have different views as to what
constitutes fitness.

"Feel the weight of this - it is a quality machine" - isn't my take for a
vacuum cleaner. Neither is - "I can use it in the workshop to clean up my
rubble"

I want a self contained tool that is reasonably pleasing to use for the
carpets and upholstery.

For the car I shall continue to use my old Hoover Constellation.



Was that the hovercraft?

http://homepage.ntlworld.com/paul.linnell/sso/vacuums%20canister.html

Thought so !


--


--
John




Mine is light green.

On 2007-02-11 01:44:46 +0000, "John" said:


"Gordon Henderson" wrote in message
...
In article ,
John wrote:

It was fine - as I said, I am fussy and it is probably about 5 years old.

Some deposits of sticky dust that was once foam backing of a carpet -
probably static charged

Not DIY, but for £57 Dyson will send a man round and strip, clean,
re-assemble and replace most part as part of the deal.

We were given a DC07 which had been very badly treated by builders,
I'd stripped it & cleaned it as best as I could and we got a few years
out of it, but it just seemed to be worse than better as of late, so we
decided to pay the money.. Man came round, sang Dysons praises, stripped
it, cleaned it, ordered spare parts (new hose, new cyclone) which we
didn't pay for - we did need a new HEPA filter which we had to pay for
(£15) as they're not supposed to need replacing, and that was that.

It sucks like a well sucky thing now and if we get another 5 years out
of it I'll be very happy.

Gordon

Why did you need a man to come round - why didn't you take it to the man and
save money?

Sounds a bit 1960's - "Must get a man in"

I disagree. How much would it have cost him to do it? Taking it
somewhere would
involve the car running cost, possibly parking, and most expensively
the time involved
whether it would be a single trip and waiting for a fix or two trips
and doubling the
transport cost. If I had a situation like this and it involved
going further than the
immediately local town (4 miles) or more than an hour spent (absolute
tops) then
£57 would be a no-brainer decision, especially as the price delta
between a fix priced visit
and taking it to the shop is probably no more than £20.

The business model for this is that the average cost is amortised over
all of the visits. Some need
more and some need less.

Dyson are not the only vendor to offer this type of service - Miele do
as well - possibly others

I had a problem that the "beats-as-it-sweeps-as-it-cleans" head became
intermittent in operation.
The suspicion was an intermittent connection in the hose.

For £65 they offer a complete service and replacement of any parts or
accessories, plus new filters and a pack of bags. Logistically, this
is not done by a man in a van principle; but rather that they deliver a
packing box by courier, complete with materials and an instruction
sheet. It is collected later that day or the following day, triggered
by a phone call, and is delivered back within 3 working days. In the
example above there was a new hose and some new accessories as well.
It would have cost more than £65 to buy the spares.

Service isn't just about price. It's about matching the service
offering to the customer's needs. Price is only one element of that.

In article ,
John wrote:

Why did you need a man to come round - why didn't you take it to the man and
save money?

Because Dyson only offer on-site visits.

And it saves a lot of faffing about, packing it, delivering it, waiting,
etc. one phone call, an appointment was made - on the day we got a call
to say he was running a little late, but he turned up, did the job and
that was that.

Gordon

On 2007-02-11 12:24:56 +0000, (Gordon Henderson) said:

In article ,
John wrote:

Why did you need a man to come round - why didn't you take it to the man and
save money?

Because Dyson only offer on-site visits.

And it saves a lot of faffing about, packing it, delivering it, waiting,
etc. one phone call, an appointment was made - on the day we got a call
to say he was running a little late, but he turned up, did the job and
that was that.

Gordon

All of which is worth quite a bit.

It would be interesting to know how many calls a day he has to do for
that to make money or at least
cover his costs. Must be 8-10 minimum

"Andy Hall" wrote in message
...
On 2007-02-11 12:24:56 +0000, (Gordon Henderson) said:

In article ,
John wrote:

Why did you need a man to come round - why didn't you take it to the man
and
save money?

Because Dyson only offer on-site visits.

And it saves a lot of faffing about, packing it, delivering it, waiting,
etc. one phone call, an appointment was made - on the day we got a call
to say he was running a little late, but he turned up, did the job and
that was that.

Gordon

All of which is worth quite a bit.

It would be interesting to know how many calls a day he has to do for that
to make money or at least
cover his costs. Must be 8-10 minimum



Sorry - didn't think it would be a real Dyson man.

Many independents also do cleaner repairs but having them come to you would
be an additional cost and they would take it back to their base where they
would have the parts.

In article ,
John wrote:

"Andy Hall" wrote in message
...
On 2007-02-11 12:24:56 +0000, (Gordon Henderson) said:

In article ,
John wrote:

Why did you need a man to come round - why didn't you take it to the man
and
save money?

Because Dyson only offer on-site visits.

And it saves a lot of faffing about, packing it, delivering it, waiting,
etc. one phone call, an appointment was made - on the day we got a call
to say he was running a little late, but he turned up, did the job and
that was that.

Gordon

All of which is worth quite a bit.

It would be interesting to know how many calls a day he has to do for that
to make money or at least
cover his costs. Must be 8-10 minimum



Sorry - didn't think it would be a real Dyson man.

Yes it was!

http://www.dyson.co.uk/aftersales/he...16&hist=,,1,56

It was actually SWIMBO who arranged it all, I was a bit sceptical at the
time, but the man came, did the job and left. It looks brand new now,
and presumably works as well as new.

He did tell us how Dyson was a good company to work with, treats their
staff well with proper training, etc. and really did know his stuff.

Many independents also do cleaner repairs but having them come to you would
be an additional cost and they would take it back to their base where they
would have the parts.

It wouldn't surprise me if he was salaried... He effectively works from
home, gets his daily job list, etc. sent to him (I didn't query if it
was fax, email or what) and could order the spare parts, etc. required
on the spot from the customers premises via a hand-held PDA of some sort
connected via GPRS... The bits came directly to us and were easy to fit.

The hose, cyclon & HEPA filter lid took a few days to come, the HEPA
filter and gasket a few days more. (I suspect because we had to pay for
those separately)

Quite efficient, I reckon.

And after looking up that URL, I've just gone through their online
diagnosis service - it's very good. I'm sure other companies could learn
a lot from it.

Gordon