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| UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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CPC do it again ...
As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff |
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#2
Posted to uk.d-i-y
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CPC do it again ...
"raden" wrote in message ... As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff So can't you download the manual and CD from Epsom. I know you shouldn't have too but... http://esupport.epson-europe.com/Pro...CA2D0EBAFCF2B5 or http://masl.to/?L2B523F4E if it wraps |
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#3
Posted to uk.d-i-y
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CPC do it again ...
raden wrote:
As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC Keep the toners & claim they were missing as well. Compensation for bad attitude. -- Dave The Medway Handyman www.medwayhandyman.co.uk 01634 717930 07850 597257 |
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#4
Posted to uk.d-i-y
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CPC do it again ...
raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff Who reads manuals? And always download the latest drivers and software from the web. Chuck the CD. dg |
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#5
Posted to uk.d-i-y
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CPC do it again ...
"The Medway Handyman" wrote in message
. uk... raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC Keep the toners & claim they were missing as well. Compensation for bad attitude. -- Dave The Medway Handyman www.medwayhandyman.co.uk 01634 717930 07850 597257 I would... I had some idiot at work send a colour laser printer, loaded with all 4 toner cartridges to Aberdeen (we're in South-East England - so a fair distance!) The printer never worked again - when we got it back, there was toner all over the inside!! Of course... you may have been planning to return a toner bomb to them anyway....  ___________________________ The Grimch |
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#6
Posted to uk.d-i-y
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CPC do it again ...
dg wrote: raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff Who reads manuals? And always download the latest drivers and software from the web. Chuck the CD. dg True, but you should get a decent discount for an incomplete product. I'd try speaking to a customer service manager about a discount for keeping the one you've got - it'd be worth their while knocking £75 off to avoid the collection/redelivery/incomplete stock costs, and once you get past the first line staff, they're usually quite sensible, although their systems often prevent cannibalising another product to complete yours. A |
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#7
Posted to uk.d-i-y
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CPC do it again ...
In message , SJP
writes "raden" wrote in message ... As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff So can't you download the manual and CD from Epsom. I know you shouldn't have too but... http://esupport.epson-europe.com/Pro...B&data=B93CEC0 E5F526AE6F74D761DBD800649311BDE08502A3BB9EECA2D0E BAFCF2B5 Well, yes, that was what I was going to do, but I really didn't see why they couldn't send me the hardware and they put me on hold and instead of saying they'd rob another printer box, she just came back with a returns number -- geoff |
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#8
Posted to uk.d-i-y
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CPC do it again ...
In message , The Medway
Handyman writes raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC Keep the toners & claim they were missing as well. Compensation for bad attitude. I thought of doing that, but, since I'd reported what was missing and I'd already put two of them in the machine, I decided against it -- geoff |
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#9
Posted to uk.d-i-y
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CPC do it again ...
On Dec 5, 8:53 pm, "The Medway Handyman" wrote: raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC Keep the toners & claim they were missing as well. Compensation for bad attitude. Whose? Raden's or CPC's? |
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#10
Posted to uk.d-i-y
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CPC do it again ...
In message , SJP
writes "raden" wrote in message ... As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff So can't you download the manual and CD from Epsom. I know you shouldn't have too but... Well, 4 CDs in total drivers, network and applications -- geoff |
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#11
Posted to uk.d-i-y
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CPC do it again ...
In message .com,
" writes On Dec 5, 8:53 pm, "The Medway Handyman" wrote: raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC Keep the toners & claim they were missing as well. Compensation for bad attitude. Whose? Raden's or CPC's? Ha ha ... -- geoff |
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#12
Posted to uk.d-i-y
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CPC do it again ...
On Tue, 05 Dec 2006 22:44:19 +0000, Owain
wrote: The Grim Reaper wrote: Keep the toners & claim they were missing as well. Compensation for bad attitude. Even better, see if the cog in the 1100 will fit in the 1000... Try this company: http://cgi.ebay.co.uk/Epson-Aculaser-C1000-Repair-Service-Support-info-see-AD_W0QQitemZ230035461806QQihZ013QQcategoryZ178QQrd Z1QQssPageNameZWD1VQQcmdZViewItem They might sell the right cog for a few quid. cheers, Pete. |
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#13
Posted to uk.d-i-y
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CPC do it again ...
In message , Pete C
writes On Tue, 05 Dec 2006 22:44:19 +0000, Owain wrote: The Grim Reaper wrote: Keep the toners & claim they were missing as well. Compensation for bad attitude. Even better, see if the cog in the 1100 will fit in the 1000... Try this company: http://cgi.ebay.co.uk/Epson-Aculaser...-Support-info- see-AD_W0QQitemZ230035461806QQihZ013QQcategoryZ178QQrd Z1QQssPageNameZWD1 VQQcmdZViewItem They might sell the right cog for a few quid. Top call that man - they seem to be just the thing -- geoff |
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#14
Posted to uk.d-i-y
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CPC do it again ...
In message .com,
" writes dg wrote: raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC -- geoff Who reads manuals? And always download the latest drivers and software from the web. Chuck the CD. dg True, but you should get a decent discount for an incomplete product. I'd try speaking to a customer service manager about a discount for keeping the one you've got - it'd be worth their while knocking £75 off to avoid the collection/redelivery/incomplete stock costs, Tried that - selling for £249.90, they said that they bought at £216, so they weren't really interested -- geoff |
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#15
Posted to uk.d-i-y
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CPC do it again ...
In message , The Medway
Handyman writes raden wrote: As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer This printer is now unsaleable, of course, since two of the toner cartridges have been installed and everything in an unpacked state Nice one CPC Keep the toners & claim they were missing as well. I didn't have the presence of forethought to do that also, like so many printers, the cartridges which come with the machine are half capacity ones -- geoff |
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#16
Posted to uk.d-i-y
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CPC do it again ...
raden wrote:
Keep the toners & claim they were missing as well. I didn't have the presence of forethought to do that also, like so many printers, the cartridges which come with the machine are half capacity ones Makro were selling the Lexmark 5150 all in one jobby that I have for less than the price of the two ink cartridges! I nearly bought another printer to save money! Didn't realise they were half capacity. Robin Berstards. -- Dave The Medway Handyman www.medwayhandyman.co.uk 01634 717930 07850 597257 |
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#17
Posted to uk.d-i-y
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CPC do it again ...
"raden" wrote in message ... As I posted yesterday, my Epson C1000 printer died on me CPC had an Epson C1100 advertised in their flyer for £250 + so I ordered one Wonder of wonders, it arrived this morning and I started unpacking / putting the toner cartridges in etc Wait a minute ... no manual or installation CD /phones CPC NO, They can't send me the manual and installation CD NO, they can't rob another one and send the manual and CD I now have one repackaged box 50cm by 50cm by 70cm awaiting their pick up and their redelivery of another printer Maxie, that was a bummer. |
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#18
Posted to uk.d-i-y
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CPC do it again ...
On 5 Dec 2006 13:47:36 -0800, "
wrote: True, but you should get a decent discount for an incomplete product. I'd try speaking to a customer service manager about a discount for keeping the one you've got - it'd be worth their while knocking £75 off to avoid the collection/redelivery/incomplete stock costs, and once you get past the first line staff, they're usually quite sensible, although their systems often prevent cannibalising another product to complete yours. A I've always found that as well.. Be polite but firm and ask for a supervisor /manager ( trying to suss out that it isn't just one of the frontline staff's pals masquerading as one ) . They usually have a degree of intelligence and helpfullness . |
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