I see they have finally gone live with the new site.

I had been on the beta test program for months, I was wondering if they
were ever going to get it sorted! The UI is much better, shame the
database content still sucks compared to the dead tree version.


--
Cheers,

John.

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I see they have finally gone live with the new site.
I had been on the beta test program for months, I was wondering if they
were ever going to get it sorted! The UI is much better, shame the
database content still sucks compared to the dead tree version.


looks the same as:
http://uk.farnell.com/

If so why did it take so long?

fred wrote:

looks the same as:
http://uk.farnell.com/

If so why did it take so long?

You do have to wonder!

--
Cheers,

John.

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| John Rumm - john(at)internode(dot)co(dot)uk |
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In message , John
Rumm wrote
I see they have finally gone live with the new site.

I had been on the beta test program for months, I was wondering if they
were ever going to get it sorted! The UI is much better, shame the
database content still sucks compared to the dead tree version.


It's absolute ****e.

I've just attempted a search and it's come up with 4 items that all have
the same description and technical details and with the same
manufacturers part number but with different CPC part numbers and
different prices. Hitting the links for the items takes me to a
technical page where 3 of the items are not listed (the cheaper items).
The ONLY way to get the correct information is from the paper catalogue.

--
Alan

On Wed, 8 Dec 2004 22:46:19 +0000, Alan
strung together this:

I've just attempted a search and it's come up with 4 items that all have
the same description and technical details and with the same
manufacturers part number but with different CPC part numbers and
different prices. Hitting the links for the items takes me to a
technical page where 3 of the items are not listed (the cheaper items).
The ONLY way to get the correct information is from the paper catalogue.

That's because it also drags up the special offer parts, which are the
same part no.s with a 2 digit suffix. They're all the same item which
can be ordered by the special order numbers, provided the special
offer period is still valid.
All four items are the same so you don't need 4 different pages of the
same information.
Admittedly, it's not the best way of doing it.
--

SJW
A.C.S. Ltd
Please reply to group or use 'usenet' in email subject

John Rumm wrote
I see they have finally gone live with the new site.
............

Lets hope they've done away with the two-stage ordering system.

Two weeks ago I placed an order on-line and then checked it on-line to
make sure it was all in order.

When the stuff arrived an item was missing. Not simply out of stock,
but completely missing from the paperwork.

I checked back on their web site and there it was, still there slap
bang in the middle of the list.

When I queried it, I was informed that web orders are printed out and
then manually re-typed into the ordering computer.

That probably explains a great deal !

I'm still astonished that they don't check the number of items, or even
use the total cost as a check-sum, that would reveal missing items nad
wrong quantities too.
I hope the new system is a bit more joined up than the old one.

On 8 Dec 2004 15:08:50 -0800, strung together this:

When I queried it, I was informed that web orders are printed out and
then manually re-typed into the ordering computer.

Impressive!

I usually find it easier to just ring them, they also tell you whether
the item is out of stock or not with reasonable accuracy!
--

SJW
A.C.S. Ltd
Please reply to group or use 'usenet' in email subject

Lurch wrote:
On 8 Dec 2004 15:08:50 -0800, strung together this:

When I queried it, I was informed that web orders are printed out and
then manually re-typed into the ordering computer.

Impressive!

I usually find it easier to just ring them, they also tell you whether
the item is out of stock or not with reasonable accuracy!

It also throws up some errors with their quantity markings. Some phono plugs
I ordered (AR70510)were listed as singles in the book (and priced as
singles) but are on the computer as being a pack of 10, thus my £1.66 order
of 10 magically became £12's worth (bulk discount kicked in). The 2005 book
is apparantly wrong, the computer is always right.

--
James...
www.jameshart.co.uk

In message , Lurch
wrote
On Wed, 8 Dec 2004 22:46:19 +0000, Alan
strung together this:

I've just attempted a search and it's come up with 4 items that all have
the same description and technical details and with the same
manufacturers part number but with different CPC part numbers and
different prices. Hitting the links for the items takes me to a
technical page where 3 of the items are not listed (the cheaper items).
The ONLY way to get the correct information is from the paper catalogue.

That's because it also drags up the special offer parts, which are the
same part no.s with a 2 digit suffix. They're all the same item which
can be ordered by the special order numbers, provided the special
offer period is still valid.
All four items are the same so you don't need 4 different pages of the
same information.
Admittedly, it's not the best way of doing it.

It would help if they stated that it was a promotional offer last to a
certain date rather than giving part numbers unrelated to the those
referenced in the technical data page.

At least on old site you could find a part description of the item on
the first page. Now you get a page with a part number, a second page
with a poor partial description and a further page to navigate to get
the full description. Where one and a half pages did the job before it's
now at least three pages. This is hardly an improvement.

Try searching for SCART leads and you will get page after page that only
say SCART plug to plug
--
Alan

On Wed, 8 Dec 2004 23:56:43 +0000, Alan
strung together this:

It would help if they stated that it was a promotional offer last to a
certain date rather than giving part numbers unrelated to the those
referenced in the technical data page.

This is hardly an improvement.

Try searching for SCART leads and you will get page after page that only
say SCART plug to plug

Well, I never said it was any good, just that it's workable....
--

SJW
A.C.S. Ltd
Please reply to group or use 'usenet' in email subject

James Hart wrote:

It also throws up some errors with their quantity markings. Some phono plugs
I ordered (AR70510)were listed as singles in the book (and priced as
singles) but are on the computer as being a pack of 10, thus my ï½£1.66 order
of 10 magically became ï½£12's worth (bulk discount kicked in). The 2005 book
is apparantly wrong, the computer is always right.

Hmmm, still working my way through the six bags of F connectors I
inadvertently ordered that way as well! ;-)

(did not actually notice based on the price since I had been looking at
them in Maplin for about a quid each at the time, the CPCs ones were in
bags of 10, but a quid a bag - so the bottom line seemed about right)


--
Cheers,

John.

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| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

It took them time to go through and increase all the prices. So far
everything I've found that they stock in common is more expensive at
CPC than Farnell.

No doubt someone will want to report them to Trading Standards for
overcharging (see the emergency plumber thread)

MBQ

In message .com,
writes
It took them time to go through and increase all the prices. So far
everything I've found that they stock in common is more expensive at
CPC than Farnell.

I have found several instances of the 2005 prices already being obsolete


--
geoff