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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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UPVC Replacement Windows... Surely this cant be right?
"guv" wrote:
Can anyone advise on this and is there a recourse apart from going direct to a fitter that just says his install is fine. (ie is there anyone I can get look at it that can say its fine or its a bad install?) We also had replacement cladding installed. The old timber cladding was solid and no movement. The replacement looks fine, but without any pressure whatsoever, I can press the centre of the strips - and no doubt any further presure would see it fall out! This part wasnt realised when it was done. What sort of guarantee (in writing) does this firm offer? You could get the firm's owner/managing director down, give him a list of the faults and insist that they are all remedied at no cost to you. If they don't respond then follow the recorded delivery letter route as advised. Is this firm a member of the Glass and Glazing Federation or similar scheme that has a conciliation service to resolve disputes between customers and member companies? If you want an independent professional survey/report then you will have to pay, but presumably you can recoup the cost as part of a small claim court action. It would be worth posting on uk.legal for advice on this. Trading Standards and Citizens Advice will also advise. Many solicitors offer a free initial interview to discuss legal options. http://www.localsurveyorsdirect.co.u...rovements.aspx There may be other faults that you are not aware of. If a building surveyor/structural engineer confirms that the installation is unsatisfactory you will then need quotes from other companies for remedial work, the cost of this work and of the independent survey/report would be included in the small claim court action. If there is evidence of any damage to your property then your insurance company should be told. |
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