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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Ikea Kitchens
I recently bought an IKEA Kitchen with Installation- What a disaster.
Half the Unit doors were missing and the other half were either scratched or damaged. When I rang Customer Services they were more than useless. They had no concept of the stress that was caused. I specifically said all the way through that I did not want my kitchen fitted unless ALL parts were available. I tried to speak to a manager and was told someone would ring me back. After 3 days and no phonecall I ended up having to refuse to get off the phone until someone in management would speak to me. I am left with half a kitchen. All my kitchen stuff is still in boxes in the lounge as I can't unpack yet as no doors and the other half need replacing. I have been told it will be 3 weeks. Has anyone else had the same experiences, and does anyone have a name of a director or the MD that I can speak to? |
#2
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Ikea Kitchens
In message .com, c60w
writes I recently bought an IKEA Kitchen with Installation- What a disaster. Half the Unit doors were missing and the other half were either scratched or damaged. When I rang Customer Services they were more than useless. They had no concept of the stress that was caused. I specifically said all the way through that I did not want my kitchen fitted unless ALL parts were available. You bought two kitchens ? -- geoff |
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