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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#2
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On Wed, 25 Jan 2006 00:05:38 GMT, "david lang"
wrote: wrote: in a recent thread "I expect the pppro is likely to be an aggressively cost cut version with plasticine gears and coin cells, so I'm more tempted by the Ryobi". Lets look at the reality. I'm a sales rep for a Danish high pressure cleaner manufacturer (at least until next week). They have been around since 1962. You can't make DIY pressure washers in Denmark, labour costs are simply too high, so we bought in a badged range from FIAP in Italy. FIAP are highly automated, very efficient and sell all over the world. We tested the kit, based on 40 odd years in the game and by DIY standards it was pretty good. So, Danish product manager negotiates a deal for container loads of machines and multiplies delivered cost by 2.8 to allow for profit margin, marketing, finance cost etc. We sell product in UK, but because we have to offer a 40% discount to resellers and cover our costs, we also mark up by multiplying by 2.8. We now have a product that is shipped from Italy, to Denmark, to UK. Everybody wants a mark up, so a machine that leaves the Italian factory at a price of £50 has a UK list price of around £390. This sounds to be more of a combination of wanting to retain profits in Denmark and the high direct and indirect costs of employment there. Enter stage left - B&Q and Machine Mart. They negotiate with FIAP, not for container loads, but for huge volumes - really huge volumes, so they get a better price. The shipping costs are less for larger volumes and they go straight from Italy to UK. Fewer mark ups, less costs. The upshot? Exactly the same kit (different colour, but identical) sold for half the price. Exactly the same kit. Exactly. Not a cheaper spec - changing that would actually cost FIAP money through loss of volume. Simply bulk purchase, lower shipping costs, fewer mark ups, lower margins. That's how it works in the real world. That's how it works in part of the consumer market. Lower price no longer necessarily means lower quality. It means more efficient distribution channels, lower margins and mass marketing. Service, support and spares from B&Q and Machine Mart? Even £200 isn't a throw away price for a pressure washer, is it? The fault is with the product manager in my view. He didn't think about putting some differentiation in the product, or didn't think about all the markets - i.e. does the brand carry more value in Denmark than the UK? This is classic private label procurement stupidity. Clearly the colour didn't matter. The right solution would have been not to have attempted to compete in that price range in the market with an obviously identical product if the total product value can't be communicated to the customer. That can be done by somebody working for the branded manufacturer as long as they have direct customer contact or customers able to discern their value proposition. It's unlikely to work through a volume distribution channel. That's a marketing game, not a sales one. The mistake was trying to compete in the wrong part of the market. If you have a high cost base, generally the choices are to reposition and reduce the cost base to compete with the dog eat dog environment of the volume retailers or to make a specific decision not to compete in that part of the market and go for higher margin business if it exists even if that means moving into new differentiated product lines. In the tools marketplace, the branded manufacturers have a variety of strategies to compete. Service offering is one, build quality, innovation and design are others. Lifetime pricing is another. For example, the very good deals around on older Makita drills at present. That's before one gets to offshore manufacturing with suitable quality controls. The mid market branded professional tool manufacturers (e.g. Bosch, Makita, DeWalt) have pretty comprehensive marketing strategies and appear to execute them well. They only compete on price in fairly targetted ways and channels. The upper end of the market (e.g. Festool, Lamello, etc) are able to command good prices through product quality, innovation and engineering excellence on top of these things. You don't see deep discounts on them. They've identified their customer base and channels and address them correctly. They don't have the volumes of B&Q etc. but do have a more sustainable business strategy and will likely be around long after Kingfisher has dumped B&Q and Techtronics finds another volume outlet for its stuff. Product managers have a lot to answer for. -- ..andy |
#3
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![]() Andy Hall wrote: On Wed, 25 Jan 2006 00:05:38 GMT, "david lang" wrote: wrote: in a recent thread "I expect the pppro is likely to be an aggressively cost cut version with plasticine gears and coin cells, so I'm more tempted by the Ryobi". Lets look at the reality. I'm a sales rep for a Danish high pressure cleaner manufacturer (at least until next week). They have been around since 1962. You can't make DIY pressure washers in Denmark, labour costs are simply too high, so we bought in a badged range from FIAP in Italy. FIAP are highly automated, very efficient and sell all over the world. We tested the kit, based on 40 odd years in the game and by DIY standards it was pretty good. So, Danish product manager negotiates a deal for container loads of machines and multiplies delivered cost by 2.8 to allow for profit margin, marketing, finance cost etc. We sell product in UK, but because we have to offer a 40% discount to resellers and cover our costs, we also mark up by multiplying by 2.8. We now have a product that is shipped from Italy, to Denmark, to UK. Everybody wants a mark up, so a machine that leaves the Italian factory at a price of £50 has a UK list price of around £390. This sounds to be more of a combination of wanting to retain profits in Denmark and the high direct and indirect costs of employment there. Enter stage left - B&Q and Machine Mart. They negotiate with FIAP, not for container loads, but for huge volumes - really huge volumes, so they geta better price. The shipping costs are less for larger volumes and they go straight from Italy to UK. Fewer mark ups, less costs. The upshot? Exactly the same kit (different colour, but identical) soldfor half the price. Exactly the same kit. Exactly. Not a cheaper spec - changing that would actually cost FIAP money through loss of volume. Simply bulk purchase, lower shipping costs, fewer mark ups, lower margins. That's how it works in the real world. That's how it works in part of the consumer market. Lower price no longer necessarily means lower quality. It means more efficient distribution channels, lower margins and mass marketing. Service, support and spares from B&Q and Machine Mart? Even £200 isn't a throw away price for a pressure washer, is it? The fault is with the product manager in my view. He didn't think about putting some differentiation in the product, or didn't think about all the markets - i.e. does the brand carry more value in Denmark than the UK? This is classic private label procurement stupidity. Clearly the colour didn't matter. The right solution would have been not to have attempted to compete in that price range in the market with an obviously identical product if the total product value can't be communicated to the customer. That can be done by somebody working for the branded manufacturer as long as they have direct customer contact or customers able to discern their value proposition. It's unlikely to work through a volume distribution channel. That's a marketing game, not a sales one. The mistake was trying to compete in the wrong part of the market. If you have a high cost base, generally the choices are to reposition and reduce the cost base to compete with the dog eat dog environment of the volume retailers or to make a specific decision not to compete in that part of the market and go for higher margin business if it exists even if that means moving into new differentiated product lines. In the tools marketplace, the branded manufacturers have a variety of strategies to compete. Service offering is one, build quality, innovation and design are others. Lifetime pricing is another. For example, the very good deals around on older Makita drills at present. That's before one gets to offshore manufacturing with suitable quality controls. The mid market branded professional tool manufacturers (e.g. Bosch, Makita, DeWalt) have pretty comprehensive marketing strategies and appear to execute them well. They only compete on price in fairly targetted ways and channels. The upper end of the market (e.g. Festool, Lamello, etc) are able to command good prices through product quality, innovation and engineering excellence on top of these things. You don't see deep discounts on them. They've identified their customer base and channels and address them correctly. They don't have the volumes of B&Q etc. but do have a more sustainable business strategy and will likely be around long after Kingfisher has dumped B&Q and Techtronics finds another volume outlet for its stuff. Product managers have a lot to answer for. Are Festool hand made? An automated production line will bring prices down, and most likely quality up. Cutting out middle men will also bring prices down as well. Price is not a true indicator. I know, I buy lots of building stuff and price does not equal quality in 50% of the items I buy and that included tools. After reading this forum I popped into Aldi and Lidl and found that hand tools costing a few quid were as equal to many costsing 10 times as much. It is taking advice, and learning from others mistakes and then trying. If I bought on high price alone I would be on the dole and in debt. |
#4
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#5
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![]() Andy Hall wrote: On 24 Jan 2006 17:10:47 -0800, wrote: Andy Hall wrote: Are Festool hand made? An automated production line will bring prices down, and most likely quality up. I have no idea. Look at their web site. Have you actually owned, used or even looked at anything they make? I have held them and them walked away when seeing the price. They seemto be high craftsman tool. Cutting out middle men will also bring prices down as well. That's pretty obvious but depends on what the so called "middle men" do. If it's simply distribution with no added value, then certainly. If it's a support and service organisation, that is a different matter. Price is not a true indicator. Price is *an* indicator, but doesn't replace researching the purchase properly. I know, I buy lots of building stuff and price does not equal quality in 50% of the items I buy and that included tools. Well yes. A sack of cement is, well, a sack of cement. And the price of the sacks can vary. After reading this forum I popped into Aldi and Lidl and found that hand tools costing a few quid were as equal to many costsing 10 times as much. It is taking advice, and learning from others mistakes and then trying. If I bought on high price alone I would be on the dole and in debt. That's pretty obvious. Equally, buying things in Aldi and Lidl hardly describes a purchaser buying on anything other than (low) price. I bought some hand tools from Lidl which for 99p each are quite good. They will last a few years or more. I can't belive how cheap they were. I bought an SDS drill from Aldi and use it as a backup. It hasn't been out the box yet and stays in the van in case. Tools break down when you use them, not in the box giving you time to buy another, so backup on essential tools like SDS drills is a good thing for me. One has to look at the whole product offering and then to decide whether that is worth the price being asked. That is right. And as I said, high price doesn't always equal high quality or good value for money. I am still drawn towards Ryobi for the one battey set, and they do sell just the tool without the batteries. I want to start a one battery collection, maybe starting with Ryobi or DeWalt. You do say Ryobi come in tops on value for money, so that must say something. They are also geared for the professional user, while PP Ro is serious DIY. If they get through the guarantee period and break down they have been thrashed by me anyway. The time having the thing repaired is a problem and more of a hassle than what it's worth. If I get 3 years from a £60 to £100 power tool then I am happy as they have been used and abused in that time and paid their way. -- .andy |
#7
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![]() david lang wrote: wrote: in a recent thread "I expect the pppro is likely to be an aggressively cost cut version with plasticine gears and coin cells, so I'm more tempted by the Ryobi". Lets look at the reality. I'm a sales rep for a Danish high pressure cleaner manufacturer (at least until next week). They have been around since 1962. You can't make DIY pressure washers in Denmark, labour costs are simply too high, so we bought in a badged range from FIAP in Italy. FIAP are highly automated, very efficient and sell all over the world. We tested the kit, based on 40 odd years in the game and by DIY standards it was pretty good. So, Danish product manager negotiates a deal for container loads of machines and multiplies delivered cost by 2.8 to allow for profit margin, marketing, finance cost etc. We sell product in UK, but because we have to offer a 40% discount to resellers and cover our costs, we also mark up by multiplying by 2.8. We now have a product that is shipped from Italy, to Denmark, to UK. Everybody wants a mark up, so a machine that leaves the Italian factory at a price of £50 has a UK list price of around £390. Enter stage left - B&Q and Machine Mart. They negotiate with FIAP, not for container loads, but for huge volumes - really huge volumes, so they get a better price. The shipping costs are less for larger volumes and they go straight from Italy to UK. Fewer mark ups, less costs. The upshot? Exactly the same kit (different colour, but identical) sold for half the price. Exactly the same kit. Exactly. Not a cheaper spec - changing that would actually cost FIAP money through loss of volume. Simply bulk purchase, lower shipping costs, fewer mark ups, lower margins. That's how it works in the real world. Lower price no longer necessarily means lower quality. It means more efficient distribution channels, lower margins and mass marketing. Dave I have noticed Makita and DeWalt SDS drills being sold for under £100 and at prices only 5 years ago cheap DIY SDS drills were being sold at. I have no brand loyalty and buy as needed, which is usually a distress purchase. I now have no reservation in buying B&Q own brands. They look and feel well made. I like the idea of the one battery type for all tools idea. Riyobi and DeWalt push this. I find it irritating having different chargers on the go. I may go this way with Ryobi and build the tools up as I go along, as many here speak well of them abd being well priced with the products to match. The Riyobi Impact driver is well priced and I may get one soon to see how they go. That should save me some time. They are small enough to act as an angle drill, as I regularly have to drill joists for plastic pipe and cables. |
#8
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#9
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david lang wrote:
wrote: in a recent thread "I expect the pppro is likely to be an aggressively cost cut version with plasticine gears and coin cells, so I'm more tempted by the Ryobi". Lets look at the reality. I'm a sales rep for a Danish high pressure cleaner manufacturer (at least until next week). They have been around since 1962. You can't make DIY pressure washers in Denmark, labour costs are simply too high, so we bought in a badged range from FIAP in Italy. FIAP are highly automated, very efficient and sell all over the world. We tested the kit, based on 40 odd years in the game and by DIY standards it was pretty good. So, Danish product manager negotiates a deal for container loads of machines and multiplies delivered cost by 2.8 to allow for profit margin, marketing, finance cost etc. We sell product in UK, but because we have to offer a 40% discount to resellers and cover our costs, we also mark up by multiplying by 2.8. We now have a product that is shipped from Italy, to Denmark, to UK. Everybody wants a mark up, so a machine that leaves the Italian factory at a price of £50 has a UK list price of around £390. Enter stage left - B&Q and Machine Mart. They negotiate with FIAP, not for container loads, but for huge volumes - really huge volumes, so they get a better price. The shipping costs are less for larger volumes and they go straight from Italy to UK. Fewer mark ups, less costs. The upshot? Exactly the same kit (different colour, but identical) sold for half the price. Exactly the same kit. Exactly. Not a cheaper spec - changing that would actually cost FIAP money through loss of volume. Simply bulk purchase, lower shipping costs, fewer mark ups, lower margins. That's how it works in the real world. Lower price no longer necessarily means lower quality. It means more efficient distribution channels, lower margins and mass marketing. Dave I know it can be that way, but is it always? Or is there in reality a lot of same case plasticine geared tools around? I thought there were, but am open to correction if that isnt done. Thinking about the ryobi/pppro choice, they'll cost me the same in the end after transport. NT |
#10
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wrote:
I know it can be that way, but is it always? Or is there in reality a lot of same case plasticine geared tools around? I thought there were, but am open to correction if that isnt done. There are tons of rebadged products about. That does not mean that all rebadged products are neccasarily bad even if it is a marketing strategy that is often employed in the "pile em high sell em low" end of the market. The basic quality of the starting product dictates the final item quality (although the "value" of the whole package can obviously be changed by what is added later in the chain). The cost base of the organisation doing the rebadging and where it chooses to position the product will dictate the final price - as David said the ex works purchase cost is only a small fraction of the consumer price. David's description of the HPC did say "by DIY standards it was pretty good"... I am sure he could have also sourced the same unit as gets a power devil badge (and various others) and retails at 20 quid in the shops - I expect the description would be less favourable! -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#11
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david lang wrote:
wrote: in a recent thread "I expect the pppro is likely to be an aggressively cost cut version with plasticine gears and coin cells, so I'm more tempted by the Ryobi". Lets look at the reality. I'm a sales rep for a Danish high pressure cleaner manufacturer (at least until next week). They have been around since 1962. You can't make DIY pressure washers in Denmark, labour costs are simply too high, so we bought in a badged range from FIAP in Italy. FIAP are highly automated, very efficient and sell all over the world. We tested the kit, based on 40 odd years in the game and by DIY standards it was pretty good. So, Danish product manager negotiates a deal for container loads of machines and multiplies delivered cost by 2.8 to allow for profit margin, marketing, finance cost etc. We sell product in UK, but because we have to offer a 40% discount to resellers and cover our costs, we also mark up by multiplying by 2.8. We now have a product that is shipped from Italy, to Denmark, to UK. Everybody wants a mark up, so a machine that leaves the Italian factory at a price of £50 has a UK list price of around £390. Enter stage left - B&Q and Machine Mart. They negotiate with FIAP, not for container loads, but for huge volumes - really huge volumes, so they get a better price. The shipping costs are less for larger volumes and they go straight from Italy to UK. Fewer mark ups, less costs. The upshot? Exactly the same kit (different colour, but identical) sold for half the price. Exactly the same kit. Exactly. Not a cheaper spec - changing that would actually cost FIAP money through loss of volume. Simply bulk purchase, lower shipping costs, fewer mark ups, lower margins. That's how it works in the real world. Lower price no longer necessarily means lower quality. It means more efficient distribution channels, lower margins and mass marketing. Dave I know it can be that way, but is it always? Or is there in reality a lot of same case plasticine geared tools around? I thought there were, but am open to correction if that isnt done. Thinking about the ryobi/pppro choice, they'll cost me the same in the end after transport. And I never want to be seen with a pppro! NT |
#12
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david lang wrote:
wrote: in a recent thread "I expect the pppro is likely to be an aggressively cost cut version with plasticine gears and coin cells, so I'm more tempted by the Ryobi". We sell product in UK, but because we have to offer a 40% discount to resellers and cover our costs, we also mark up by multiplying by 2.8. We now have a product that is shipped from Italy, to Denmark, to UK. Everybody wants a mark up, so a machine that leaves the Italian factory at a price of £50 has a UK list price of around £390. Enter stage left - B&Q and Machine Mart. They negotiate with FIAP, not for container loads, but for huge volumes - really huge volumes, so they get a better price. The shipping costs are less for larger volumes and they go straight from Italy to UK. Fewer mark ups, less costs. The upshot? Exactly the same kit (different colour, but identical) sold for half the price. Exactly the same kit. Exactly. Not a cheaper spec - changing that would actually cost FIAP money through loss of volume. Simply bulk purchase, lower shipping costs, fewer mark ups, lower margins. "Ah, yes, but it doesn't work like that for Bosch, Makita, and all these quality manufacturers, does it, because.... oh, arr, erm.... oh, *BECAUSE!*" ![]() |
#13
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On Wed, 25 Jan 2006 09:26:47 +0000, Chris Bacon
wrote: "Ah, yes, but it doesn't work like that for Bosch.. FWIW, Bosch are made by Skil (Or vice versa?) sponix |
#14
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sPoNiX wrote:
FWIW, Bosch are made by Skil (Or vice versa?) Bosch bought Skil in the mid 1990s. Nothing wrong with Skil stuff. -- Grunff |
#15
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![]() Grunff wrote: sPoNiX wrote: FWIW, Bosch are made by Skil (Or vice versa?) Bosch bought Skil in the mid 1990s. Nothing wrong with Skil stuff. -- Grunff The Skil drill my father bought was total pants but mind you so was the green Bosch one. Although that hasn't stopped me from buying Bosch stuff because I'm still happy with their other products. |
#16
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Chris Bacon wrote:
"Ah, yes, but it doesn't work like that for Bosch, Makita, and all these quality manufacturers, does it, because It works exactly like that for them when they choose to offer a badged product. What differentiates them from (say) NuTool is the basic quality of raw product they are prepared accept and put their "brand" on, and also what value they choose to add as an organisation between delivery of the product from manufacturing and to the end user. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#17
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On Wed, 25 Jan 2006 10:52:00 +0000, John Rumm
wrote: Chris Bacon wrote: "Ah, yes, but it doesn't work like that for Bosch, Makita, and all these quality manufacturers, does it, because It works exactly like that for them when they choose to offer a badged product. What differentiates them from (say) NuTool is the basic quality of raw product they are prepared accept and put their "brand" on, and also what value they choose to add as an organisation between delivery of the product from manufacturing and to the end user. Paradoxically, even that is inconsistent. For example, both Bosch and Makita make pretty good routers. However product managers at both manufacturers have decided that it's necessary to have product bundles with packets of cutters because the cheap manufacturers do it. They then proceed to procure cheap **** cutters and put their brand label on them. It is very obvious that the cutters are not of the same quality as CMT or Freud. They do the same thing with packs of drills given away with some cordless tool bundles. Rather stupid, because they don't need to do it and are just prostituting their brand. They would be far better off doing a deal with Freud or CMT and including a discount voucher towards purchase of one of their products. -- ..andy |
#18
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Andy Hall wrote:
For example, both Bosch and Makita make pretty good routers. However product managers at both manufacturers have decided that it's necessary to have product bundles with packets of cutters because the cheap manufacturers do it. They then proceed to procure cheap **** cutters and put their brand label on them. It is very obvious that the cutters are not of the same quality as CMT or Freud. They do the same thing with packs of drills given away with some cordless tool bundles. Rather stupid, because they don't need to do it and are just prostituting their brand. They would be far better off doing a deal with Freud or CMT and including a discount voucher towards purchase of one of their products. Or include the cutters but badge those with different branding, so the main brand is not tarnished. NT |
#19
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