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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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Just wondering if this has happened to anyone else...
Two weeks before our double glazing is due to be installed they've just told us that they can't actually do it for the price that we signed a contract for 2 months ago. They're now saying that they need an extra £746 to do the job. The reason being for something that they openly admit to having not costed up. Apparently this is a fairly common occurence with double glazing sales. The company we're dealing claim it's only the second time they've had to do it. I have sort legal advice and have been told that they're plainly in breach of contract, but the installer claims that in their T&C's "the price is subject to a survey". However, the survey was done at the time of signing the contract. Although they're very apollogetic and have offered to refund our deposit - it's all very annoying and a matter of budgets and principles. |
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