On Wed, 12 Oct 2005 15:58:48 +0100, "RedOnRed" scrawled:

Just wondering if this has happened to anyone else...

Two weeks before our double glazing is due to be installed they've just told
us that they can't actually do it for the price that we signed a contract
for 2 months ago. They're now saying that they need an extra £746 to do the
job. The reason being for something that they openly admit to having not
costed up.

Their problem, not yours.

Apparently this is a fairly common occurence with double glazing sales. The
company we're dealing claim it's only the second time they've had to do it.

Bet they say that to everyone.

I have sort legal advice and have been told that they're plainly in breach
of contract, but the installer claims that in their T&C's "the price is
subject to a survey". However, the survey was done at the time of signing
the contract.

Then it's up to them to do the survey properly. If they didn't then
they're in the wrong.

Although they're very apollogetic and have offered to refund our deposit -
it's all very annoying and a matter of budgets and principles.

I'd go with someone else.

If it were me that had misquoted a job, and if it was only the 2nd
time I had done it ever in the history of the business, I would write
it off as one of those things. If they are asking for more money they
have done this before and should be strung up.
--
Stuart @ SJW Electrical

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